Airports In Other Regions Transfer Guide
Note: The corresponding process may have temporary changes, please refer to the on-site transfer arrangement at the local airport. To ensure your smooth travel, please have information about the local airport before traveling.
Торонто
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A. Другие крупные канадские города – Торонто -- Пекин
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1. Пересадка с доставкой багажа до Пекина
Прибытие пассажира в Торонто → Проход через общую зону прибытия в зале внутренних прибытий (не нужно получать багаж) → Переход на Departure Level к стойке регистрации Хайнаньских авиалиний для оформления регистрации на рейс → Прохождение аэропортового контроля безопасности → Переход к посадочному окошку (здесь можно спросить у работников о ситуации с багажом) → Посадка на самолет
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2. Пересадка с доставкой багажа до Торонто
Прибытие пассажира в Торонто → Проход в зал внутренних прибытий для получения багажа→ Переход на Departure Level к стойке регистрации Хайнаньских авиалиний для оформления регистрации на рейс и сдачи багажа → Прохождение аэропортового контроля безопасности → Переход к посадочному окошку → Посадка на самолет
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B. США – Торонто – Пекин
Прибытие пассажира в Торонто → Оформление иммиграционных процедур → Проход в багажный зал для получения багажа → Прохождение таможенного контроля с подлежащим сдаче багажом и ручной кладью → Переход на Departure Level к стойке регистрации Хайнаньских авиалиний для оформления регистрации на рейс → Прохождение аэропортового контроля безопасности → Переход к посадочному окошку → Посадка на самолет
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C. Пекин – Торонто – Другие канадские города
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1. Доставка багажа до конечного пункта назначения (в данный момент доступно только на рейсах WestJet)
Прибытие пассажира в Торонто → Оформление иммиграционных процедур → Проход в багажный зал для получения багажа → Прохождение таможенного контроля с подлежащим сдаче багажом и ручной кладью → Переход к транзитной стойке WS для сдачи багажа и оформления посадочного талона (поворот налево после выхода с таможенного контроля) → Прохождение аэропортовой проверки безопасности → Выход к посадочному окошку → Посадка на самолет
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2. Прямая доставка багажа до Торонто
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D. Пекин – Торонто – США
Прибытие пассажира в Торонто → Оформление иммиграционных процедур → Проход в багажный зал для получения багажа → Прохождение таможенного контроля с подлежащим сдаче багажом и ручной кладью → Проход на Departure Level к стойке регистрации Вашей авиакомпании для оформления регистрации → Прохождение таможенного и иммиграционного контроля США → Прохождение аэропортовой проверки безопасности → Выход к посадочному окошку → Посадка на самолет
Процесс международного транзита в римском аэропорту Фьюмичино
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A.Шенген Другие города/другие страны—Рим—Чунцин/Шэньчжэнь :
1.Багаж проверяется непосредственно в конечном пункте назначения. Пассажиры прибывают в Рим → Проходят непосредственно из карантинной зоны терминала к выходу на посадку в терминале T3 (нет необходимости идти в зал прилета, чтобы забрать багаж) → Посадка в самолет
2.Пассажиры, которые регистрируют свой багаж в Рим → Идут в зал прилета, чтобы забрать свой багаж → Следуют процедуре вылета из Рима к стойке регистрации HNA на этаже вылета, чтобы пройти процедуры регистрации и сдать свой багаж → Пройти проверку безопасности в аэропорту → пройти к выходу на посадку → Посадка в самолет
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B.Чунцин—Рим—Шенген Другие города/другие страны:
1.Багаж проверяется непосредственно в конечном пункте назначения. Пассажиры прибывают в Рим → Из карантинной зоны здания аэровокзала направляются непосредственно к стойке трансфера на внутренних рейсах Италии (нет необходимости идти в зал прилета, чтобы забрать багаж) → Направляются к стойке регистрации посадочного талона → направляются в выход на посадку → Посадка в самолет.
2.Пассажиры, чей багаж зарегистрирован в Риме → Пройдите иммиграционные процедуры → пройдите в багажный зал, чтобы забрать зарегистрированный багаж → Пронесите зарегистрированный багаж и ручную кладь через таможню → Пройдите к стойке регистрации авиакомпании на этаже вылета, чтобы пройти процедуры регистрации → Пройдите через службу безопасности аэропорта → Пройдите к выходу на посадку → Посадка в самолет.
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C. Чунцин—Рим —Другие города, не входящие в Шенгенскую зону/другие страны
Багаж должен быть зарегистрирован непосредственно в конечном пункте назначения. Пассажиры прибывают в Рим → Пожалуйста, следуйте указателям руководства по трансферу в здании терминала, чтобы сначала пройти проверку безопасности ЕС → На информационном экране в здании терминала (обычно отображается только информация об исходящем рейсе за последние два или три часа) найдите выход на посадку на ваш последующий рейс (нет необходимости идти в зал прилета, чтобы забрать свой багаж) → Идите к выходу на посадку → Посадка в самолет
Кратчайшее транзитное время:
аэропорты | Терминал | Взаимный трансфер между HNA международный и иностранными авиакомпаниями международными | Внутренний трансфер между HNA международный и иностранными авиакомпаниями |
Римский международный аэропорт Фьюмичино | T3 | 120 м(T3-T2) 120 м(T3-T1) 120 м(T3-T3) |
120 м(T3-T2) 120м(T3-T1) 120м(T3-T3) |
Вышеуказанное является кратчайшим транзитным временем авиакомпании Hainan Airlines. Если вам необходимо пересесть на рейс иностранной авиакомпании, кратчайшее транзитное время зависит от фактического объявления иностранной авиакомпании.
Транзитный процесс в Международном аэропорту Москвы
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A. Транзитный процесс Пекин-Москва-другие страны за пределами России в Московском аэропорту:
Международный транзитный багаж может быть зарегистрирован непосредственно в конечном пункте назначения, транзитный маршрут:
Пассажиры высаживаются → следуйте указателю транзита в аэропорту “ТРАНСФЕР” → предъявите билет персоналу → проверьте посадочный талон и подтвердите транзитный багаж → пройдите проверку безопасности → ПОДОЖДИТЕ в зоне ожидания → Посадка в самолет.
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B. Пекин -Москва -другие города России, транзитный процесс в Московском аэропорту:
Багаж может быть зарегистрирован только в Москве, маршрут трансфера следующий:
Пассажиры высаживаются → проходят пограничный досмотр (подпись на въездной карточке) → забирают зарегистрированный багаж → проходят таможенный досмотр (при необходимости заполняют форму декларации) → идут к стойке регистрации терминала B, чтобы пройти процедуры регистрации и регистрации багажа → Проходят контроль безопасности досмотр → ожидание в зоне ожидания → посадка.
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C. Транзитный процесс в Московском аэропорту в других странах за пределами России -Москва-столица Пекина:
Международный транзитный багаж может быть зарегистрирован непосредственно в конечном пункте назначения, транзитный маршрут:
Пассажиры высаживаются → следуйте указателю транзита в аэропорту “ТРАНСФЕР” → предъявите билет персоналу → проверьте посадочный талон и подтвердите транзитный багаж → пройдите проверку безопасности → ПОДОЖДИТЕ в зоне ожидания →посадка в самолет.
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D. Транзитный процесс в других городах России -Москва-Пекин, столица Пекина, в Московском аэропорту:
Багаж может быть зарегистрирован только в Москве, маршрут трансфера следующий:
Пассажиры высаживаются→ идут к стойке регистрации терминала C, чтобы пройти процедуры регистрации и регистрации багажа → проходят пограничный досмотр и досмотр безопасности → Ожидание в зоне ожидания → посадка.
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E. Столица Пекина -Москва-Беларусь, транзитный процесс в Московском аэропорту:
Багаж может быть зарегистрирован только в Москве, маршрут трансфера следующий:
Пассажиры высаживаются → проходят пограничный досмотр (вам необходимо иметь действующую российскую визу и подписать въездную карточку) → забирают зарегистрированный багаж → проходят таможенный досмотр (при необходимости заполняют форму декларации) → идут к стойке регистрации терминала B, чтобы пройти регистрацию процедуры и процедуры регистрации багажа→ Пройдите досмотр безопасности → подождите в зоне ожидания → посадка в самолет.
Если вы летите рейсом из России в Беларусь, независимо от того, покидаете ли вы аэропорт во время пересадки в российском аэропорту, вы должны заранее подать заявление на получение российской транзитной или пребывающей визы. -
F. Беларусь-Москва - столица Пекина, транзитный процесс в Московском аэропорту:
Багаж может быть зарегистрирован только в Москве, маршрут трансфера следующий:
Пассажиры высаживаются → забирают зарегистрированный багаж → направляются к стойке регистрации терминала C для прохождения процедур регистрации и оформления багажа → проходят пограничный досмотр (требуется действительная российская виза), досмотр безопасности → ожидание в зоне ожидания → посадка.
Напоминаем: Пострадавшие от эпидемии все международные рейсы в Москве в настоящее время выполняются в терминале C, а внутренние рейсы - в терминале B.
Кратчайшее транзитное время:
аэропорты |
Терминал |
Транзит между Международные рейсы Hainan Airlines и Международные рейсы других авиакомпаний |
Транзит между Международные рейсы Hainan Airlines и Внутренние рейсы других авиакомпаний |
Москва |
TC |
Международные рейсы Hainan Airlines - Международные рейсы других авиакомпаний: 90 мин. |
Международные рейсы Hainan Airlines - Внутренние рейсы других авиакомпаний:120 мин. |
Вышеуказанное является кратчайшим транзитным временем авиакомпании Hainan Airlines. Если вам необходимо пересесть на рейс иностранной авиакомпании, кратчайшее транзитное время зависит от фактического объявления иностранной авиакомпании.
Правила трансфера через Манчестерский аэропорт
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1. Для пассажиров, чей багаж отправлен в Манчестер, но не в качестве конечного пункта назначения:
Сойдите с самолета → пройдите иммиграционный контроль → получите багаж → пройдите таможенный контроль → зарегистрируйтесь на стыковочный рейс → получите посадочный талон и сдайте багаж → пройдите проверку безопасности → пройдите на посадку.
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2. Для пассажиров, чей багаж отправлен в конечный пункт назначения через Манчестер (пассажиры не покидают ограниченную зону и не проходят паспортный и таможенный контроль):
Сойдите с самолета и обратитесь в транзитный центр→ пройдите проверку безопасности → зарегистрируйтесь на стыковочный рейс → получите посадочный талон и подтвердите передачу багажа → пройдите на посадку.
Кратчайшее транзитное время:
аэропорты |
Терминал |
Взаимный трансфер между Hainan Airlines Международный и иностранными авиакомпаниями Международными |
Внутренний трансфер между Hainan Airlines Международный и иностранными авиакомпаниями |
Манчестер |
T2 |
180м |
180м |
Вышеуказанное является кратчайшим транзитным временем авиакомпании Hainan Airlines. Если вам необходимо пересесть на рейс иностранной авиакомпании, кратчайшее транзитное время зависит от фактического объявления иностранной авиакомпании.
Брюссель
Minimum Connecting Time
Overseas airport |
Terminal designated for Hainan Airlines flights |
Connecting an international flight of Hainan Airlines to an international flight of a foreign airlines |
Brussels |
Terminal B |
70 minutes |
The above minimum connection times are provided for reference only. Please make plans according to actual announcements from the carrier for the second flight segment.
Транзитный процесс в аэропорту Токио Нарита
A. Международный аэропорт Токио Нарита в международный:
If transferring from a third country to China through Tokyo Narita Airport, a valid English or Japanese nucleic acid test negative certificate within 48 hours prior to the departure time of the Narita to China flight must be presented, and a customs code must be applied for in advance. Please click here for reference.
B. Международный аэропорт Токио Нарита на внутренний
Напоминание: Для получения информации о автобусах между терминалами, пожалуйста, нажмите здесь для справки.
Кратчайшее транзитное время
аэропорты | Терминал | Взаимный трансфер между Hainan Airlines международный и иностранными авиакомпаниями международными | Взаимный трансфер между Hainan Airlines международный и иностранными авиакомпаниями Внутренние |
Нарита, Токио | T2 | Foreign Airlines International - Hainan Airlines International |
Another Airlines Domestic - Hainan Airlines International |
Вышеуказанное является кратчайшим транзитным временем авиакомпании Hainan Airlines. Если вам необходимо пересесть на рейс иностранной авиакомпании, кратчайшее транзитное время зависит от фактического объявления иностранной авиакомпании.
Seoul Incheon International Airport Transfer Guide
Hainan Airlines operates flights on the CHN-ROK route between Dalian and Seoul Arrival and departure procedures at Incheon International Airport (T1) are organized into three areas: the T1 terminal, the boarding hall, and the T2 terminal.
A Dalian Zhoushuizi Airport–Incheon Airport–Third Country: Transit Process in Incheon Airport, ROK
International transit luggage, please contact your airline company in advance to confirm the process:
1、Transfer in T1:
Upon arrival, passengers should disembark at the 2nd floor of T1. For transit passengers, a security check is mandatory. After completing the security check, transit passengers without boarding passes are required to proceed to the transit desk located on the 4th floor of T1. From there, they may board their flight via the gate on the 3rd floor of T1.
2、From T1 to boarding hall:
Upon arrival, passengers should disembark at the 2nd floor of T1. For transit passengers, a security check is mandatory→To reach to the boarding hall, passengers may take the ferry train from the 1st basement floor of T1. Afterwards, visit the transfer desk. Transfer passengers without tickets are required to proceed to the transit desk on the 3rd floor of the boarding hall. Finally, proceed to the gate located on the 3rd floor of the boarding hall for boarding.
3、From T1 to T2:
Upon arrival, passengers should disembark on the 2nd of T1 and proceed to the transit security checkpoint. Similar to departures, transfers require a security check. After completing the security check, passengers should take the shuttle train on the 1st basement floor of T1 to reach the boarding hall. When transferring on the 1st basement floor of T1, passengers must pass through the automatic turnstile gate after travelling 10-20 meters. Next, passengers should take the shuttle train on the 1st basement floor of T1 to reach T2. Transferring passengers without boarding passes are required to proceed to the transfer desk on the 4th floor of T1. Finally, passengers can proceed to the boarding gate on the 3rd floor of T1 for boarding.
B Dalian Zhousuizi Airport-Incheon Airport-cities in South Korea,Transit Process in Incheon Airport, ROK:
To arrange international transfers for your domestic baggage in Korea, please contact your airline company in advance to confirm the process:
Upon arrival at Incheon Airport, passengers should follow the transfer signs to proceed to the transfer security check, which is conducted similarly to the departure. Afterwards, proceed to the transit desk. Passengers without a transfer ticket should exchange their boarding passes at the transit desk. Finally, confirm the gate number and proceed to the boarding gate on the 3rd floor.
Notes:
1、Passengers transferring to domestic flights at Incheon Airport are prohibited from using the international arrival/departure hall.
2、Please be aware that transferring between T1 and T2 for domestic flights may require additional time to move between the terminals.
C Third country-Incheon Airport-Dalian Zhoushuizi Airport,Transit Process in Incheon Airport, ROK:
International transit luggage, please contact your airline company in advance to confirm the process:
1、Transfer in T1:
Upon arrival, passengers should disembark on the 2nd floor of T1. For transit passengers, a security check is mandatory. After completing the security check, transit passengers must proceed to the HNA flight boarding gate located on the 3rd floor of T1 to exchange their boarding passes. Then they may proceed to board their flight.
2、From boarding hall to T1:
Upon arrival, passengers should disembark on the 2nd floor of the boarding hall. To reach T1, they may take the shuttle bus on the 1st basement floor. For transit passengers, a security check is mandatory. After completing the security check, transit passengers must proceed to the HNA flight boarding gate located on the 3rd floor of T1 to exchange their boarding passes. Then they may proceed to board their flight.
3、From T2 to T1:
Upon arrival, passengers should disembark on the 2nd floor of T2. To transfer, they must first pass through the AGT. To reach the boarding hall, they may take the shuttle bus located on the 1st basement floor of T2. After reaching the 1st basement floor of the boarding hall, they will need to pass through the AGT once again.→To reach T1, they may take the shuttle bus on the 1st basement floor. For transit passengers, a security check is mandatory. After completing the security check, transit passengers must proceed to the HNA flight boarding gate located on the 1rd floor of T1 to exchange their boarding passes. Then they may proceed to board their flight.
D Cities in ROK–Incheon Airport–Dalian Zhoushuizi Airport: Transit Process in Incheon Airport:
To arrange domestic transfers for your international baggage in South Korea, please contact your airline company in advance to confirm the process:
Upon disembarking, passengers should take the escalator to the 3rd floor departure hall. Then they should verify their designated gate number and proceed to the boarding gate on the same floor. Boarding passes or e-tickets are required to be presented for boarding.
Notes:Please be aware that transferring between T1 and T2 for domestic flights may require additional time to move between the terminals.
Minimum Connecting Time
Airport |
Hainan Airlines Designated Terminal |
Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights |
Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights |
Transfer Time Between Other Airlines Domestic Flights and Hainan Airlines International Flights |
Incheon Airport |
Terminal T1 |
T1=T1:70 minutes |
T1-T1:100 minutes |
T1-T1:110 minutes |
The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.
Madrid Barajas Airport Transfer Guide
A Passengers without a valid Schengen visa but with a connecting ticket will have their boarding passes and baggage checked through to their final destination processed at the Chongqing departure airport. The details are as follows:
1、Chongqing–Madrid–other non-Schengen countries/cities (T1=T4S) (connecting flights): Transit Process at Madrid Airport
International transit baggage can be checked through to the final destination. The transfer process is as follows:
Upon disembarking, passengers should follow the signs for transfer to T4S and proceed to the T1 transfer information counter, situated in front of the T1 arrival inspection station. Passengers are required to present their connecting ticket to the staff at the information counter. The airport staff will then arrange for an in-field transfer bus to T4S. After going through the security check again, passengers should wait in the designated waiting area. Prior to boarding, passengers should confirm their baggage number with the gate staff.
2、Chongqing–Madrid–other non-Schengen countries/cities (T1=T1) (connecting flights): Transit Process at Madrid Airport
International transit baggage can be checked through to the final destination. The transfer process is as follows:
Upon disembarking, passengers should follow the airport transit signs and proceed to the infield transit. They will then need to re-check in at the security checkpoints before waiting in the designated waiting area. Passengers should check with the staff at the gate of their flight to confirm their baggage number prior to boarding.
B Passengers with a valid Schengen visa and a connecting ticket will have their boarding passes and baggage checked through to their final destination processed at the Chongqing departure airport.
1、Chongqing–Madrid–other Schengen countries/cities (T1=T2/T3/T4) (connecting flights)
Upon disembarking, passengers must go through immigration and customs procedures at Spain. Afterwards, they need to pass through security checkpoints and proceed to the designated waiting area. Passengers are required to confirm their baggage number with the gate staff prior to boarding.
2、Chongqing–Madrid–other non-Schengen countries/cities (T1=T2/T3/T4) (connecting flights)
Upon disembarking, passengers must go through immigration and customs procedures at Spain. Afterwards, they need to pass through security checkpoints and proceed to the designated waiting area. Passengers are required to confirm their baggage number with the gate staff prior to boarding.
C Passengers holding a valid Schengen visa but without a connecting ticket will be allowed to board their flight to Madrid at the Chongqing departure airport.
Upon disembarking, passengers should enter Spain. They should claim their baggage and check it in again for their connecting flights. After checking in their baggage, they will need to go through the security check. Passengers should then proceed to the designated waiting area, where they must confirm their baggage number with the gate staff prior to boarding.
D Cities outside Spain–Madrid–Chongqing: Transit Process at Madrid Airport
International transit baggage can be checked through to the final destination. The transfer process is as follows:
Upon disembarking, passengers should follow the airport transit signs and go through security check. Upon arriving at T1, they can refer to the airport’s information display for guidance on how to reach the boarding gate for HNA. At the gate, passengers need to present their ticket to the staff, check in for their boarding pass, and confirm their transit baggage. Once checked in, passengers should wait for their flight in the designated waiting area prior to boarding.
E Other Cities in Spain–Madrid–Chongqing: Transit Process at Madrid Airport
The baggage can only be checked through to Madrid. The transfer process is as follows:
Upon disembarking, passengers should withdraw their checked baggage. They will then proceed to the check-in counter in the terminal to complete check-in and baggage drop-off procedures. Afterwards, they will go through the border and security check before waiting in the designated area. Finally, they will board the plane.
Minimum Connecting Time
Airport |
Hainan Airlines Designated Terminal |
Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights |
Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights |
Madrid Barajas Airport |
Terminal T1 |
Other Airlines International Flights-Hainan Airlines International Flights: |
Other Airlines Domestic Flights-Hainan Airlines International Flights: |
The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.
Belgrade Airport Transfer Guide
A Other Cities/Countries/Regions-Belgrade-Beijing
Follow the airport signs to access the transit channel → print the boarding pass for the subsequent flight at the transit channel → present the baggage tag and confirm the baggage information (baggage number, number of pieces, weight) with the staff at the transit channel → follow the airport signs to go through the transit security check channel and then board the plane.
B Beijing-Belgrade-Other Cities/Countries/Regions, For Passengers with Subsequent Transfer Flight from Beijing
1、Beijing-Belgrade-other cities: check-in boarding pass for Belgrade, check-in baggage for Belgrade, passengers need to pick up baggage after arrival in Belgrade for customs inspection.
Follow the airport signs to go through passport inspection → pick up baggage in the baggage arrival area and go through customs inspection → follow the airport information to reach the terminal to check in for the subsequent flight → obtain the boarding pass and check in the baggage → go through the security check, passport inspection, and then board the plane.
2、Beijing-Belgrade-other countries/regions: The departure time of the passengers' subsequent flight should be within 24 hours after arrival in Belgrade. Check-in boarding pass for Belgrade and check-in baggage to destination.
Follow the airport signs to access the transit channel → print the boarding pass for the subsequent flight at the transit channel → present the baggage tag and confirm the baggage information (baggage number, number of pieces, weight) with the staff at the transit channel → follow the airport signs to go through the transit security check channel and then board the plane.
3、If non-Chinese passengers transit without a visa (TWOV) in Belgrade, the departure time of the subsequent flight should be within 24 hours after arrival in Belgrade. Passengers need to confirm whether they meet the visa requirements of the final destination before departing.
Confirm with the staff of the departure station in advance whether to meet the requirements of the final destination → follow the airport signs to access the transit channel after arrival in Belgrade → print the boarding pass for the subsequent flight at the transit channel → present the baggage tag and confirm the baggage information (baggage number, number of pieces, weight) with the staff at the transit channel → follow the airport signs to go through the transit security check channel and then board the plane.
Minimum Connecting Time
Overseas airport |
Hainan Airlines flight terminal |
Connecting between an international flight on Hainan Airlines and a international flight on another airline |
Connecting between an international flight on Hainan Airlines and a domestic flight on another airline |
Belgrade |
Terminal 2 |
90 minutes |
None |
The above minimum connection times are provided for reference only. Please make plans for the second flight segment according to actual announcements from the carrier.
Auckland Airport Transfer Guide
A Other Cities of New Zealand-Auckland-Shenzhen
1、Check in baggage directly to Auckland: Passengers without boarding passes for the Auckland-Shenzhen section arrive in Auckland by domestic flight → arrive at the domestic flight terminal and pick up baggage → proceed to Auckland International Departure Hall → check-in at HNA check-in counter and check-in baggage → go through the airport security check → proceed to boarding gate → board the plane
Tips: Hainan Airlines check-in counter opens 3.5 hours before take-off
2、Check in baggage to Shenzhen: Passengers arrive at the domestic airport in Auckland → proceed directly to Auckland International Departure → check-in at the HNA check-in counter and provide baggage tag receipt → go through the airport security check → proceed to boarding gate → board the plane
Tips: Hainan Airlines check-in counter opens 3.5 hours before take-off
B Shenzhen-Auckland-Other Cities of New Zealand
1、Regardless of whether the baggage is checked in directly to the final destination, passengers arrive in Auckland → complete entry formalities with the Immigration Department → proceed to the baggage hall and pick up the checked baggage → carry the checked baggage and carry-on baggage through customs inspection → proceed to the Auckland Domestic Terminal → find the counter of the carrier airline → check-in/check-in baggage → go through the airport security check → proceed to the boarding gate → board the plane
C Shenzhen-Auckland-Transfer to Other Airlines to a Third Country Outside New Zealand
1、Passengers who check in the baggage directly to the final destination arrive in Auckland → proceed to Auckland International Transit Departure Hall → go through the airport security check → find the counter/boarding gate of the carrier airline → check-in/provide baggage receipt → board the plane
2、Passengers who check in the baggage to Auckland arrive in Auckland → complete entry formalities with the Immigration Department (passengers with a transit visa can not enter the country and need to contact the airport staff to assist with baggage transfer) → proceed to the baggage hall and pick up the checked baggage → check-in baggage and carry-on baggage through the customs inspection → proceed to Auckland International Departure Hall → find the counter of the carrier airline to check-in → go through the airport security check → go to the boarding gate → board the plane
Minimum Connecting Time
Overseas airport |
Hainan Airlines flight terminal |
Connecting between an international flight on Hainan Airlines and a international flight on another airline |
Connecting between an international flight on Hainan Airlines and a domestic flight on another airline |
Auckland |
International Terminal |
120 minutes |
150 minutes |
The above minimum connection times are provided for reference only. Please make plans for the second flight segment according to actual announcements from the carrier.
Khabarovsk Airport Transfer Guide
Khabarovsk does not permit transit without a visa. Passengers arriving in Khabarovsk for connecting flights to other countries must possess a valid Russian visa to enter the country and continue their journey.
A Harbin-Khabarovsk-Other cities in Russia
Passengers are kindly reminded to exchange their boarding passes for Khabarovsk - check their baggage through to Khabarovsk. Upon arrival, passengers are required to collect their baggage, undergo customs inspection, and then proceed to the check-in counters of the corresponding airline in the terminal to check in for their connecting flights.
B Harbin-Khabarovsk-Belarus(To enter Russia, passengers must possess a valid Russian visa.)
Passengers are kindly reminded to exchange their boarding passes for Khabarovsk - check their baggage through to Khabarovsk-Upon arrival in Khabarovsk, Russia-passengers are required to undergo customs inspection, collect their baggage, and proceed to the check-in counter of the next carrier.
C Other cities in Russia-Khabarovsk-Harbin
Upon arrival in Khabarovsk, Russia, passengers are required to undergo customs inspection, collect their baggage, and proceed to the check-in counter of the next carrier.
D Other countries-Khabarovsk-Harbin(To enter Russia, passengers must possess a valid Russian visa.)
Upon arrival in Khabarovsk, Russia, passengers are required to undergo customs inspection, collect their baggage, and proceed to the check-in counter of the next carrier.
E Belarus-Khabarovsk-Harbin(To exit Russia, passengers must possess a valid Russian visa.)
Upon arrival in Khabarovsk, Russia, passengers are required to undergo customs inspection, collect their baggage, and proceed to the check-in counter of the next carrier.
Minimum Connecting Time
Airport |
Hainan Airlines Designated Terminal |
Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights |
Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights |
Khabarovsk Airport |
Tnternational Terminal |
150 minutes |
160 minutes |
The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.
Bangkok Suvarnabhumi International Airport Transfer Guide
A.HNA international flights to Bangkok for transfer to other carriers' international flights
Upon arrival at Bangkok International Airport, please confirm the airline for your next flight and follow the transfer signs to the quarantine zone. Please ensure to check in at the airline transfer counter during check-in hours for connecting flights.
The transfer process consists of arrival, quarantine security check (located near transfer counters in various areas, please follow signs to identify), obtaining boarding pass at the quarantine area transfer counter, transferring to the departure gate, and boarding the flight.
Please note that this process is exclusively applicable to mutual transfers between carriers that have the capability to offer direct baggage service with HNA. For other carriers, passengers will need to enter the country with the appropriate visa, claim the checked baggage, go through customs, and proceed to the check-in counters of the carrier in the next section on the 4th floor of the departure hall for check-in and baggage drop-off.
B HNA international flights from Bangkok to domestic flights of other carriers
Upon arrival at Bangkok International Airport, please proceed through immigration and collect your baggage via customs. Then, make your way to the 4th floor departure lounge using either the escalator or straight staircase. Finally, check-in at the airline counter for your next flight.
Arrival – Pass Through Immigration – Collect Your Baggage – Pass Through Customs – Arrive at the 4th Floor Check-In Lobby – Follow the Signs to the Airline Counter – Check In – Pass Through Security – Proceed to the Boarding Gate – Board the Plane
C Domestic flights from other carriers to Bangkok for HNA international flights
Upon arrival at Bangkok International Airport, please proceed to the domestic arrival baggage carousel to claim your baggage. Then, take the escalators or straight staircases to the 4th floor departure lounge. Finally, arrive at the HNA check-in counter for check-in and baggage drop-off.
Arrival – Claim Your Baggage – Proceed to the 4th Floor Check-In Hall – Follow the Signs to the Airline Counter – Check In – Pass Through Security – Pass Through Immigration – Proceed to the Boarding Gate – Board the Plane
Minimum Connecting Time
Airport |
Hainan Airlines Designated Terminal |
Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights |
Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights |
Bangkok Suvarnabhumi International Airport |
Only oneTerminal |
90 minutes |
120 minutes |
The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.
Phuket International Airport Transfer Guide
A Other Thailand Cities–Phuket–Guangzhou Baiyun
1、Baggage is checked directly to Guangzhou Baiyun for transit: If you purchase a combined ticket for transit on HNA flights via Phuket, it is advisable to contact the airline in advance to confirm your eligibility for direct check-in of your baggage to Guangzhou Baiyun.
Upon arrival in Phuket, passengers should proceed to the international lounge from the domestic lounge. They will need to collect their baggage from the domestic arrival hall prior to proceeding to the Hainan Airlines check-in counters located in the departure hall. Here, they can complete the check-in process, including any necessary arrangements for checked baggage. After completing check-in, passengers should proceed through airport security and immigration procedures prior to heading to the boarding gate for their flight.
2、Baggage is checked to Phuket for transit:
Upon arrival in Phuket, passengers should proceed to the domestic arrival hall to collect their luggage. Then, they should make their way to the international lounge and head to the Hainan Airlines check-in counter located in the departure hall to check in and drop off their luggage→passengers should proceed through airport security and immigration procedures prior to heading to the boarding gate for their flight.
B Other Countis–Phuket–Guangzhou Baiyun
1、Baggage is checked directly to Guangzhou Baiyun for transit: If you purchase a combined ticket for transit on HNA flights via Phuket, it is advisable to contact the airline in advance to confirm your eligibility for direct check-in of your baggage to Guangzhou Baiyun.
Passengers arriving in Phuket should proceed to the international transit area within the quarantine zone. It is imperative to inform the airline in advance that they do not require immigration or baggage claim services. After passing through airport security, they should proceed to the boarding gate and check in. They may also inquire whether their baggage can be checked in to their final destination prior to boarding the plane.
2、Baggage is checked to Phuket for transit:
Upon arrival in Phuket, passengers should proceed to the immigration checkpoint for check-in. They can then collect their checked baggage at the baggage hall and proceed to customs for clearance of both checked and carry-on baggage. Next, passengers should proceed to the HNA check-in counters on the departure floor to complete the check-in process and hand over their baggage. After passing through airport security, passengers should go through immigration departure procedures and proceed to the boarding gate for boarding the plane.
C Guangzhou Baiyun-Phuket-and other cities in Thailand
1、Baggage cannot be checked directly to the final destination
2、Baggage is checked to Phuket:
Upon arrival in Phuket, passengers should proceed to the immigration counter to complete necessary formalities. Afterwards, they should proceed to the baggage hall to claim their checked baggage. After receiving their baggage, they must pass through customs with both their checked and carry-on baggage. Finally, passengers should walk from the international lounge to the domestic lounge→Check in at the counter →through airport security → proceeding to the boarding gate and boarding the plane.
D Guangzhou Baiyun-Phuket- -other countries
1、Baggage is checked directly to other countries for transit: For passengers holding interline tickets with HNA and transiting on the same day, it is advisable to contact the carrier in advance to confirm whether direct check-in procedures are available.
Upon arrival at Phuket, passengers should proceed to the international transit area in the quarantine zone. It is necessary to notify the airline in advance that passengers do not need to go through immigration procedures or claim their baggage. Afterwards, they must pass through airport security and proceed to the boarding gate. Passengers should check in and inquire whether their baggage can be checked to their final destination prior to boarding the plane.
2、Baggage is checked to Phuket for transit
Upon arrival in Phuket, passengers must proceed through immigration procedures, collect their baggage in the baggage hall, and pass through customs with both checked and carry-on baggage. Next, passengers should proceed to the check-in counters on the departure floor to check-in for their flight and deliver their baggage. After checking in, passengers must pass through airport security and immigration procedures prior to proceeding to the boarding gate and boarding the plane.
Minimum Connecting Time
Airport |
Hainan Airlines Designated Terminal |
Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights |
Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights |
Phuket International Airport |
International Terminal T1 |
60 minutes |
90 minutes |
The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.
Chinese Taipei Taoyuan Airport Transfer Guide
Friendly Reminder:Passengers travelling to Taipei for transit on a flight departing from the Chinese mainland are required to possess an Exit & Entry Permit to Taiwan Area or entry visa to Taipei. Please note that the transit process may be subject to temporary changes. For up-to-date information, please refer to the on-site transit arrangements at the local airport. To guarantee a seamless travel experience, we recommend acquainting yourself with the details pertaining to the local airport or the initial point of entry prior to your journey.
A Guangzhou/Beijing Capital–Taipei–Other Cities in Taiwan
Baggage is checked to Taipei Taoyuan Airport:
1、Passengers are required to possess an Exit & Entry Permit or an Entry Visa for Taipei. Visa-free countries are exempt from this requirement.
2、After getting off the plane, passengers are required to go through a series of procedures including quarantine, certificate inspection, baggage claim, and customs inspection. For those who are transferring to Taipei Songshan Airport by MRT, buses, or taxis, they need to complete the check-in process by themselves. The whole process usually takes around one hour.:
B Guangzhou/Beijing Capital-Taipei-Other Countries or Regions
1、Baggage is checked to Taipei Taoyuan Airport:
After getting off the plane, passengers are required to go through a series of procedures including quarantine, certificate inspection, baggage claim, and customs inspection→Please proceed to the check-in counters located in the T2/F3 or T1 Departure Hall for your next flight segment. Complete the check-in and baggage formalities, go through security, check your identification, and board the aircraft.
2、Your baggage will be checked through to your final destination without the need for entry. (Please ensure that you transfer within the restricted area of the terminal):
Upon arrival, please proceed to quarantine. Then, check-in at the transit counter of the carrier for your next flight segment. Undergo security check in the transit area and board the connecting flight.
3、our baggage will be checked through to your final destination without the need for entry. (If you possess an Entry Permit or Visa, you may enter Taipei):
Passengers are required to undergo disembarkation, quarantine, and document verification, as well as a custom security check prior to proceeding to the T2/F3 or T1 Departure Hall to exchange boarding passes at the airline counter for their next flight segment. After completing the security check and document verification, passengers may proceed to board the plane.
C Other cities in Taiwan-Taipei-Guangzhou/Beijing capital
Baggage is checked to Taipei Songshan Airport:
Upon arrival at Taipei Songshan Airport, passengers should retrieve their baggage and proceed to transfer to Taoyuan Airport via MRT, bus, or taxi. The journey takes approximately one hour. After arriving at Taoyuan Airport, passengers should proceed to the Hainan Airlines check-in counters at T2 to check-in their boarding passes and baggage. After completing the process, passengers should proceed to the security check and document verification prior to boarding the flight.
D Other countries or regions-Taipei-Guangzhou/Beijing capital
1、Baggage is directly checked through to destinations within the Chinese Mainland (connecting tickets are required)
Upon disembarking, passengers are required to proceed to the quarantine area and then to the HNA transfer counter (represented by China Airlines, located at the D side) in T2 to obtain their boarding passes. Prior to proceeding to the security check and boarding the plane, passengers must present the baggage receipt from the airport of departure to the service staff.
2、Baggage is checked to Taipei Taoyuan Airport
Passengers must possess a valid entry permit or visa. Visa-free countries are exempt from this requirement.
After getting off the plane, passengers are required to go through a series of procedures including quarantine, certificate inspection, baggage claim, and customs inspection→Please proceed to the check-in counters located in the T2 (3F) terminal.Complete the check-in and baggage formalities, go through security, check your identification, and board the aircraft.
Minimum Connecting Time
Airport |
Hainan Airlines Designated Terminal |
Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights |
Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights |
Chinese Taipei Taoyuan Airport |
T2(3F) Terminal |
T2-T2: 90 minutes T2 -T1: 120 minutes |
None |
The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.