ご年配のお客様
搭乗のご案内
敬老の精神は中国をはじめとする東洋の国々の美徳であり、海南航空ではその伝統を保つことに尽力しています。当社は空の上でも地上でも、お客様に5つ星のサービスをお届けするべく努めています。
70歳以上の健康なお客様にさまざまなサービスを提供しています。
安全上の理由で、体調がすぐれない場合は、渡航前に『ご病気のときは』のご案内をお読みください。
注意：空の上の環境では体調が崩れやすくなります。無理せずご体調に合わせた渡航方法をお選びください。
Travelling Alone
1. We will provide you with unaccompanied minor services throughout the entire ground journey on domestic flights (excluding connecting flights and codeshare flights operated by Hainan Airlines as a marketer). Special Site Service (Zhengzhou Airport): Provides paid unaccompanied minors service, with specific fees subject to on-site application and actual execution at Zhengzhou Airport.
Note:
(1)If the flight is required to land at a different airport unexpectedly and if the airport is not one of the airports listed above, then due to staffing limitations we may be unable to provide full guidance services.
(2)If you are flying alone, we will need you or your drop off personnel to assist you in filling out the Special Passenger Service Request Form B, and we will provide unaccompanied services to assist you in boarding. If you did not apply for unaccompanied services when purchasing tickets, you can apply for unaccompanied services at the airport check-in counter/Hainan Airlines ticket office at least 60 minutes before the scheduled departure time of the flight upon arrival at the airport.
