ご年配のお客様
搭乗のご案内
敬老の精神は中国をはじめとする東洋の国々の美徳であり、海南航空ではその伝統を保つことに尽力しています。当社は空の上でも地上でも、お客様に5つ星のサービスをお届けするべく努めています。
70歳以上の健康なお客様にさまざまなサービスを提供しています。
安全上の理由で、体調がすぐれない場合は、渡航前に『ご病気のときは』のご案内をお読みください。
注意：空の上の環境では体調が崩れやすくなります。無理せずご体調に合わせた渡航方法をお選びください。
Travelling Alone
1. For passengers taking our Chinese domestic flights and travelling between Beijing, Taiyuan, Haikou, Xi’an, Guangzhou, Urumqi, Changsha, Hangzhou, Shenzhen Sanya, Tianjin, Chongqing, Mianyang or Qianjiang (limited to flights between these cities), we can provide you with guidance services for the whole journey, and assist you with boarding the flight.We will inform you of any necessary flight information through SMS.
2. If you are travelling alone, the"Special Assistance Application Form B" will need to be filled out by you or your escorting personnel at the airport on the day of your flight. If you have not applied for unaccompanied service when booking a ticket, you should apply for the service at the airport check-in counter after arriving at the airport and at least 60 minutes before the departure time specified for the flight.
Note: If the flight is required to land at a different airport unexpectedly and if the airport is not one of the airports listed above, then due to staffing limitations we may be unable to provide full guidance services.
