特別なお手荷物
スポーツ用品
総則
スムーズにご旅行いただくために、お客様が特殊手荷物を機内に持ち込む場合、事前に海南航空、大新華航空の直営チケットオフィスにお問い合わせください。現在、民間航空の手荷物規定に基づき、国際民間航空機関(ICAO)と国際航空運送協会(IATA)の法的文書を参照し、海南航空および大新華航空の手荷物運送条件と能力を踏まえ、お客様が手荷物を預ける際には、以下の各種類の特殊手荷物運送規定と運送制限条件に従う必要があります。
特殊手荷物運送(スポーツ用品および楽器)料金規定
特殊手荷物の種類 | 国内線の特殊手荷物 | |
無料手荷物許容量に含まれるか | 1個あたりの料金基準 | |
ゴルフ、スキー用品(そりを除く) | 1. 特殊手荷物の梱包サイズは3辺の和は203センチを超えない(含む)、無料手荷物許容量に含まれますが、無料手荷物許容量を超える部分については、通常の超過手荷物料金に基づいて請求されます。 2. 梱包サイズが3辺の和は203センチを超える、1個あたりの料金は特殊手荷物料金基準に基づいて請求されます。 3.1個あたりの重量が32kgを超える手荷物の運送は、事前に海南航空の承認を得る必要があります。 |
3kg(含)以下60元 3kg-8kg(含)160元 8kg-15kg(含)290元 15kg-23kg(含)490元 23kg-32kg(含)690元 32kg-50kg(含)990元 |
楽器、自転車、釣り具、アーチェリー用品、ダイビング用品、ボウリング用品、キャンプ用品、やり、ホッケー・ラクロス用品、その他のスポーツおよびスポーツ用品 | ||
そり、サーフボード、カヤック、ハンググライダー用具、カヌー、ゴムボート、オール、サーフボード | 無料手荷物許容量に含まれません |
付記
1.幼児・小児用航空券を持つお客様の超過手荷物料金基準は、大人と同じです。
2.1個あたりの受託手荷物の重量が32kg(70ポンド)を超え、最長辺が203cm(80インチ)を超える場合は、あるいは物品の輸送規格が現地の空港の保障能力の範囲を超えているか、一事一議によると,預ける前に海南航空の承認を得る必要があります。受託手荷物として預けられない場合は、ウェブサイトにアクセスして確認し、海南航空貨物運送部門にお問い合わせください。http://www.hnacargo.com/Portal/Default.aspx
3.この文書は2023年11月29日(適用フライト日)から有効となります。この文書の有効日より、当文書と一致しない特殊手荷物料金基準はすべて当文書に従うことになります。
特殊手荷物の種類 | 国際線の特殊手荷物 | |||
無料手荷物許容量に含まれるか | 超過手荷物の種類 | 制限条件 | 1個あたりの料金基準 | |
ゴルフ、スキー用品(そりを除く) | 1個のみ無料手荷物許容量に適用されます:用品の総重量が23kgを超えず、3辺合計が203cm(80インチ)を超えないこと | 重量超過 | 23KG<W≦32KG |
1200元/個 |
32KG<W≦45kg(運送には事前に海南航空の承認を得る必要があります) |
2000元/個 |
|||
個数超過 | 超出的第一件 |
通常の超過手荷物の1個目の料金基準の50%を請求します |
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超出的第二件及以上 |
通常の超過手荷物料金基準に基づいて料金を請求します |
|||
超尺寸 | 3辺の和は203センチを超え、最長辺は203センチ以下である |
1200元/個 |
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最长边长度大于203厘米(運送には事前に海南航空の承認を得る必要があります) |
2000元/個 |
|||
特殊手荷物の種類 | 国際線の特殊手荷物 | |||
無料手荷物許容量に含まれるか | 超過手荷物の種類 | 制限条件 | 1個あたりの料金基準 | |
楽器、自転車、釣り具、アーチェリー用品、ダイビング用品、ボウリング用品、キャンプ用品、やり、ホッケー・ラクロス用品、その他のスポーツおよびスポーツ用品 | 1個のみ無料手荷物許容量に適用されます:用品の総重量が23kgを超えず、3辺合計が203cm(80インチ)を超えないこと | 重量超過 | 23KG<W≦32KG |
1200元/個 |
32KG<W≦45kg(運送には事前に海南航空の承認を得る必要があります) |
2000元/個 |
|||
個数超過 | 超出的第一件 |
通常の超過手荷物の1個目の料金基準の50%を請求します |
||
超出的第二件及以上 |
通常の超過手荷物料金基準に基づいて料金を請求します |
|||
超尺寸 | 3辺の和は203センチを超え、最長辺は203センチ以下である |
1200元/個 |
||
最长边长度大于203厘米(運送には事前に海南航空の承認を得る必要があります) |
2000元/個 |
|||
特殊手荷物の種類 | 国際線の特殊手荷物 | |||
無料手荷物許容量に含まれるか | 超過手荷物の種類 | 制限条件 | 1個あたりの料金基準 | |
そり、サーフボード、カヤック、ハンググライダー用具、カヌー、ゴムボート、オール、サーフボード | 無料手荷物許容量に含まれません | 1個あたり | 2KG≦W≦23KG |
2000元/個 |
23KG<W≦32KG/p> |
3600元/個 |
|||
32KG<W≦45kg(運送には事前に海南航空の承認を得る必要があります) |
4600元/個 |
|||
付記
1.幼児・小児用航空券を持つお客様の超過手荷物料金基準は、大人と同じです。
2.1個あたりの受託手荷物の重量が32kg(70ポンド)を超え、最長辺が203cm(80インチ)を超える場合は、あるいは物品の輸送規格が現地の空港の保障能力の範囲を超えているか、一事一議によると,預ける前に海南航空の承認を得る必要があります。受託手荷物として預けられない場合は、ウェブサイトにアクセスして確認し、海南航空貨物運送部門にお問い合わせください。http://www.hnacargo.com/Portal/Default.aspx
3.個数超過、重量超過、サイズ超過のうち、同時に2つ以上の項目で超過となる場合は、それぞれの超過手荷物料金を合算した金額が適用されます。
4.外貨でお支払いの場合は、付表価格に準ずる。
5.この文書は2023年11月29日(適用フライト日)から有効となります。この文書の有効日より、当文書と一致しない特殊手荷物料金基準はすべて当文書に従うことになります。
アーチェリー用品
- 弓と矢は輸送用に特別設計された頑丈な硬質ケースに格納しなければなりません。
- アーチェリー用品がハードケースに入らない場合、当社は手荷物に免責タグを付けて(搭乗券発行時)、当該手荷物については免責とさせていただきます。
- お預かりできるキャリーケース
弓ケース
ホイール付きのアーチェリーボックス
そり・スキー用品
- お預かりできるキャリーケース
釣り具
- 釣り竿2本、リール1本、ディップネット1本、釣り靴1組、釣り道具箱1個まで、適切に梱包された釣り道具一式。
- 釣竿、魚籠、漁網、長靴は、運送用に特別に設計された頑丈で硬いケースに収められる必要があります。その他の梱包材である場合は、免責手荷物タグ(搭乗券を受け取る際にもらいます)が添付され、海南航空、大新華航空は釣具の損傷に責任を負わなく、釣具の運送は手荷物の申告価値を購入できません。
- 釣り用バッグが受託手荷物として預けられます
ダイビング用品
- すべての用具は、輸送用に設計されたハードシェルケースに格納しなければなりません。梱包素材がそれ以外の場合、当社は手荷物に免責タグを付けて(搭乗券発行時)、当該手荷物については免責とさせていただきます。
- お預かりできるキャリーケース
クラブ/ラクロス用品
- ホッケークラブまたはラクロスクラブは輸送用に特別設計された頑丈なハードケースに格納しなければなりません。既定のケースに格納されていない場合、申告価値サービスを利用することができません。当該手荷物には免責タグが付き、当該手荷物に対する当社の損害賠償責任は免除されます。
- お預かりできるキャリーケース
サーフボード
- ハードケースに格納されていない場合、当社はウィンドサーフィン用ボードに対する輸送中の損害賠償を免責とします。ウィンドサーフィン用ボードは手荷物申告価値サービスの対象外です。
- お預かりできるキャリーケース
ボール系スポーツ用品
- ハンドボール、水球、テニス、野球、バドミントン、サッカー、バスケットボール、ソフトボール、ホッケー、バレーボール、卓球、ラグビー、ゲートボール、ボッチャ、体操用ボールなどの関連器具。
- 水球、バスケットボール、バレーボール、ラグビー、サッカーなど空気が充填されたボールを航空輸送する際は、ボール内の気圧が定格圧力を超えてはいけません。必要に応じて、ボール内の空気を抜く必要があります。
- その他のベースバッグ、ホームプレート、ピッチャーボード、手袋、保護具などの補助器具は、輸送可否を考慮する必要のある場合もありますが、通常は輸送できます。
ボウリング用品
- ボウリング用品一式には以下が含まれます。1~3個のボウリングボール(当社ではバッグ1個に入れるボウリングボールは3個までに限ります)、ボウリングバッグ1個、ボウリングシューズ1足。大量の70%以上のアセトンまたはエタノールのボウリング洗剤は危険物とみなされるため、預かり手荷物または持ち込み手荷物として扱うことはできません。
- ボウリング用品は輸送用に特別設計された頑丈なハードケースに格納しなければなりません。既定のケースに格納されていない場合、申告価値サービスを利用することができません。当該手荷物には免責タグが付き、当該手荷物に対する当社の損害賠償責任は免除されます。
- お預かりできるキャリーケース
ウィンドサーフィン用品
サーフィンボードは輸送用に特別設計された頑丈なハードケースに格納しなければなりません。既定のケースに格納されていない場合、申告価値サービスを利用することができません。サーフィンボードには免責タグが付き(チェックイン時の手続き)、当該手荷物に対する当社の損害賠償責任は免除されます。
キャンプ用品
- 無料の手荷物をキャンプ用品で代替できます。キャンプ用品とは、テント、リュックサック、寝袋などです。
- 布・プラスチック・エチレン系またはその他耐磨性のない材質の物、アルミホルダ・外袋・ハーネス・クリップおよびその他突出している部分がある物は、割れ物としてであれば輸送できます。
- 割れ物の損害について、当社は責任を負いかねます。危険品管理の法令により、ランタン・コンロ・液体燃料を使う加熱器具・プロパン・ブタンまたはその他の類似品は手荷物として輸送できません。
自転車
- 当社で手荷物預かりとして輸送できるのは、原動機のないツアー、レースまたはタンデム自転車のみです。
- 当社では、お客様1名につき原動機のない自転車1台または2台を箱1個に収めて手荷物として輸送することができます。その際、以下の準備が必要です。
(1) 自転車のペダルを取りはずす(または内側に向ける)
(2) ハンドルを横に向ける
(3) 自転車を輸送用に特別設計された頑丈な箱や袋に入れる
(4) 安全のためにタイヤの空気を抜く。
- お預かりできるキャリーケースの例:

ゴルフ用品
- ゴルフ装備のセットは、最大14本のバット、12個のボール、1足の靴を含むように定義されています。
- 運送としてお預かりできるゴルフバッグ

やり投げ用の槍
-
無料の手荷物1個を槍で代替できます。槍は硬質のケースに完全に格納する必要があります。ケース内の槍は束ねておきます。
-
槍は輸送用に特別設計された頑丈な硬質ケースに格納しなければなりません。既定のケースに格納されていない場合、申告価値サービスを利用することができません。当該手荷物には免責タグが付き、当該手荷物に対する当社の損害賠償責任は免除されます。
Guns/Ammunition Checking
- General Rules
(1)According to the relevant regulations of the Chinese Civil Aviation, Hainan Airlines and Grand China Air reject any application for firearms transportation by any entity or individual without the firearms licence. Entities or individuals that need to transport firearms must truthfully declare to the public security organs the variety and quantity of firearms transported, the route and mode of transportation, and obtain the permission for firearm transport. If transported within the province, autonomous region or municipality directly under the Central Government, the application shall be made to the public security organ of the municipal people's government to where the firearms are transported for the permission for firearm transport. If transported across provinces, autonomous regions and municipalities directly under the Central Government, the application shall be made to the public security organ of the provincial people's government to where the firearms are transported for the permission for firearm transport. Before applying for firearm transport, please submit the permission originals to Hainan Airlines and Grand China Air.
(2) According to the regulations on the transport of dangerous goods, the checked ammunition should be 1.4S ammunition (UN0012 or UN0014 only) with strong packing, which is only used by sports competition groups, and can be carried only after getting the approval of Hainan Airlines and Grand China Air. The gross weight carried by each passenger shall not exceed 5kg (11Ib), excluding explosive or incendiary projectiles. Ammunition carried by two or more passengers shall not be combined into one or several packages. Passengers are required to provide the Authentication Report/Material Safety Data Sheet (MSDS) to prove that the goods carried meet the above requirements.
(3)Guns and ammunition shall not be counted in the free baggage allowance, but shall be charged as excess baggage (Apart from the air routes that charge by piece concept, overweight baggage on global routes is charged by weight concept, and the rate for 1 kg of excess baggage is charged 1.5% of the Hainan Airlines published one-way full fare economy class passenger ticket price on the day when the excess baggage ticket is issued. Please click here for the specific charging standard of the air routes charging by piece concept). The bullets of passengers in a group shall not be packaged and checked in a combined way, and must be packed separately.
(4) Our company is only in charge of the ground support of the passengers flying on the flight segments undertaken by Hainan Airlines and Grand China Air. If it is a flight on other flight segments, or combined transport with other airlines, please contact the combined transport airlines for handling. - Transport Permission
(1)Where a foreign sports delegation needs to check the firearms for sports to participate in shooting competition events in China, the passengers shall provide the approval certificate from the sports administration of the State Council.
(2) Where a sports delegation of China needs to check the firearms for sports to participate in shooting competition events out of China, the passengers shall provide the approval certificates from the sports administration of the State Council of China, the transit country and the destination country.
(3)Where firearms need to be carried in shooting competition events in China, passengers shall possess the approval of the competent sports authorities of the State Council and hold the firearm transport permission issued by the local provincial public security organ.
(4) If foreign hunters need to bring shotguns into the territory of China, passengers must hold the approval certificate of the Ministry of Public Security of China. - Packaging Requirements: The packing of transported firearms and ammunition should be produced according to regulations. The package should be safe and closed. Firearms and ammunition must be separately placed in lockable boxes with sealing strips.
- Acceptable Boxes for Checking
- Passengers should transport their articles to the airport for the handling of checking formalities 120 minutes prior to the departure time of the flight on the day of travel.

Hainan Airlines Human organs Transportation Services Description
- There is no limit on the quantity of alcoholic beverages with an alcohol by volume percentage of 24% or less.
- Alcoholic beverages with an alcohol by volume percentage ranging from 24% to 70% (inclusive of 70%) are considered dangerous goods for air transportation. The specific requirements are as follows:
- Alcoholic beverages with an alcohol by volume percentage of more than 70% are not allowed to be transported as luggage.
Passengers should not carry alcoholic beverages on board(Except for duty-free items purchased in the quarantine area of the terminal building or on board, provided that there is a purchase voucher and absolute confirmation has made through a safety inspection), but they can check them in as checked baggage. When alcoholic beverages are transported as checked baggage, the labels should be clear and placed inside the retail packaging. The quantity should comply with the following regulations:
(1) If each inner package is less than or equal to 5 litres, it can be checked as checked baggage for transportation; and the net quantity of checked baggage per passenger cannot exceed 5 litres.
(2) If each inner package is larger than 5 litres, it must be transported as cargo and cannot be transported as luggage.
座席利用の手荷物
- 当社では、貨物を座席利用の手荷物として輸送することができません。外交行嚢やその他の手荷物で座席を利用する必要がある場合、ご予約の際にお申し込みいただき、チケット販売所の同意を得る必要があります。座席利用の手荷物は無料手荷物許容量の対象外であり、その運賃はクラスによって決定されます。
- 旅客が客室に持ち込む座席占有荷物は自分で管理し、座席ごとに占有する荷物の重量は75キロを超えてはならない。長さ、幅、高さの3辺の寸法はそれぞれ100センチ、60センチ、40センチ、占有楽器の体積は145センチを超えてはならない×50センチ×30センチ、座席を占有する荷物はこの制限要件を超えてはならず、それを超えるものについては、貨物として輸送することができます。
- 安全のため、座席利用の手荷物は通常出口・非常口・客室内の通路の妨げや、「シートベルト着用」「禁煙」「非常口」の表示を確認する妨げになってはいけません。
- 航行中の安全のため、お客様および当該手荷物が利用する座席は当社が指定するものとします。また、輸送中のずれによる損害を防止するために、航行中はシートベルトと留め具で固定するものとします。
- 後続の航空会社が輸送を担当する場合、座席利用手荷物の輸送には当該航空会社の同意が必要です。
Musical Instruments, Electrical Appliances and Precision Instruments
1. Musical Instruments, Electrical Appliances and Precision Instruments
(1)Precision Instruments include precision measuring instruments, precision astronomical observation instruments, precision remote sensing instruments, precision measurement and control instruments, precision medical instruments and other high-tech equipments with automated, digital, intelligent, comprehensive and multi-dimensional, dynamic measuring functions. Common precision instruments include various water quality analysis instruments, environmental testing instruments, microscopes, pipettes, incubators, drying equipment, weighing apparatus, spectral analysis instruments, chromatography instruments, test chambers, lab supplies, lab equipment, life scientific instruments, optical instruments, physical testing equipment, food testing equipment, Drug testing instruments, textile instruments, petroleum instruments, medical equipment, etc
(2)Electrical Appliances refer to all appliances that use electricity. From a professional point of view, they mainly refer to electrical devices, equipment and components which connect and break a circuit and transform circuit parameters to achieve control, regulation, switching, detection and protection of circuits or electrical equipment. From a general point of view, they mainly refer to electrical equipment commonly used at home for convenience, such as televisions, air conditioners, refrigerators, washing machines, computers, and various small household appliances.
(3)Musical instruments refer to instruments that can produce musical sounds and be used for musical art re-creation. Musical instruments are divided into the two categories of Chinese national instruments and Western instruments.
A.Chinese national musical instruments are divided into:
a.Idiophones: such as the gong, wooden fish, and cymbal.
b.Membranophones: such as the peace drum, and octagonal drum.
c.Aerophones: such as the trombone, nomad flute, whistle, cucurbit flute, and suona.
d.Chordophones: such as the qiang, liuqin, pipa, erhu, and morin khuur.
B.Western musical instruments are divided into:
a.Stringed instruments: such as the violin, viola, cello, harp, electric guitar, and bass guitar.
b.Woodwind instruments: such as the flute, piccolo, clarinet, oboe, and saxophone.
c.Brass-wind instruments: such as the trumpet, cornet, tuba, trombone, and horn.
d.Keyboard instruments: such as the piano, accordion, and electronic organ.
e.Percussion: such as the kettle drum, xylophone.
2. Regulations for Transport:
(1) Precise instruments, electrical appliances and other items apart from musical instruments should be transported as goods. If a passenger insists on transporting these items as checked baggage, the following requirements shall be met:
A.Size Requirements: Consistent with the checked baggage size requirements.
B.Packing Requirements: precise instruments, electrical appliances and other items must have the factory packing or the packing that meets the requirements of Hainan Airlines and Grand China Air. Passengers are advised to pack precise instruments and electrical appliances in hard cases and with padding contents inside the cases to prevent them from shaking left and right during transportation and causing unnecessary damage.
C.Charging Requirements:The weight of precise instruments, electrical appliances and other items shall be included in the free baggage allowance, If they exceed the limit, For the air routes charging by weight concept, the transportation expenses shall be charged as excess baggage; For the air routes charging by piece concept, It shall be charged at a standard rate. Requirements for the Features of Articles: No checked baggage transportation is allowed for precise instruments, electrical appliances and other items containing nine categories of dangerous goods (explosives, gases, flammable liquids, flammable solids, spontaneously combustible substances, substances that release flammable gases when touching water, oxidants and organic peroxides, toxic substances and infectious substances, radioactive substances, corrosive substances and miscellaneous dangerous goods). When handling the transport of unknown or suspected dangerous goods, the staff of Hainan Airlines and Grand China Air shall ask you to provide a test report issued by a dangerous goods authentication institution or the product manufacturers recognized by the Civil Aviation Administration to prove that the baggage will not cause danger to air transportation. Our company may refuse to check and transport the goods that the inspection report of them cannot be provided or the inspection report does not meet the requirements.
D.Requirements for the Checking of Baggage: precise instruments and electrical appliances belong to the category of fragile and easily damaged items. When checking them, the staff members of Hainan Airlines and Grand China Air shall attach the liability exemption baggage tag to your baggage. You are kindly requested to fill in the liability exemption baggage tag properly and sign it as required. Precise instruments, electrical appliances and other items shall not be declared their value.
(2)The specific requirements for musical instrument transportation are as follows:
A.Hainan Airlines and Grand China Air shall accept musical instruments that do not exceed the limits of size and weight as checked baggage or the baggage placed on cabin baggage rack.
B. Dimensional Requirements
Note: Passengers carrying musical instruments that exceed the specified limits shall check them in after obtaining approval from Hainan Airlines. If these musical instruments cannot be accommodated as checked baggage, they will be subject to the provisions for air cargo transport.
C.Packing Requirements: For checked baggage, passenger must put the musical instrument in a dedicated hard or pressure-proof container. The baggage can only be checked on condition that it has the factory packing or its packing meets the requirements of Hainan Airlines and Grand China Air. Passengers are advised to pack musical instruments in hard cases and with padding contents inside the cases to prevent them from shaking during transportation and unnecessary damage.
D.When checking musical instruments, the staff members of Hainan Airlines and Grand China Air shall attach the liability exemption baggage tag to your baggage. You are kindly requested to fill in the liability exemption baggage tag properly and sign it as required. Hainan Airlines and Grand China Air does not bear any responsibility for the damage or delay occurring in the transportation of musical instruments. Musical instruments shall not be declared its value as baggage.
折り畳み車椅子/電動車椅子
- 当社では、あらゆる種類の個人用車椅子(折り畳み可能/折り畳み不可の手動車椅子、電動式/バッテリー車椅子、電動手荷物カートを含む)の運送をサポートしています。運送可能な車椅子は、当社の規定要件を満たすものに限られます。
- 活動に車椅子が必要な方は、無料の手荷物許容量に加えて、車椅子1台の無料お預かりサービスを追加でご利用いただけます。車椅子に頼らず活動可能な方の場合、無料の手荷物預かり許容量を超える車椅子には超過手荷物料金が適用されます。車椅子の預かり手続きはチェックインカウンターまたは搭乗ゲートで承ります。ただし、折り畳み式車椅子や電動車椅子はあくまでお体の不自由なお客様の歩行補助装置です。
- その他の移動補助物:当社では松葉杖、杖、固定金具、義肢を特別な持ち込み手荷物として認めており、通常の持ち込み手荷物の許容量にかかわらず無料で客室内に持ち込むことができます。
ベビーカー
- 空港当局の規定がある場合を除き、当社ではベビーカーを搭乗口までお持ちいただくことができます。
- 客室内には20 cm×40 cm×55 cm以下のベビーカーまたは折り畳み式ベビーカーを持ち込み可能です。手荷物棚または前の座席の下に置くことができます。
- 20 cm×40 cm×55 cmを超えるベビーカーまたは折り畳み式ベビーカーは、搭乗口で輸送手続きをする必要があります。
Other special items
Human ashes
1. Definition: it refers to cremated remains that human bones have turned into after the human body has been incinerated.
2. Transportation requirements: human ashes shall be transported as cargo. Under the premise of complying with the applicable regulations of Hainan Airlines, they may be transported as checked baggage or carried into the cabin. In the event that the transportation does not meet the relevant requirements set by Hainan Airlines, Hainan Airlines reserves the right to refuse carriage.
(1) Carriage as hand baggage:
A. The ashes may be carried in the cabin by the passenger and placed in the overhead bin, provided that the outer packaging and the emotions of the passenger carrying the ashes do not cause awareness or discomfort among other passengers on the same flight.
B. Packaging requirements: The ashes shall be properly sealed within an urn or other airtight containers, with the outermost layer packed as regular luggage (e.g., in cloth).
C. If you need to purchase a seat-occupying ticket to accommodate the baggage with an urn, please adhere to the seat-occupying baggage regulations. For your convenience and that of other passengers, priority will be given to assigning window seats for placing your urn.
(2) Carriage as checked baggage:
A. Packaging requirements: The ashes shall be packed in a closed plastic bag or other airtight containers, with an outer wooden box or other sturdy packaging.
a. Checked as a separate piece of baggage: The urn may be placed inside a wooden box or cardboard box, with soft padding in the interstices for protection.
b. Checked in a suitcase: The urn can be protected by clothing or other soft objects between the urn and the suitcase.
B. Charges: It can be included within the passenger's free baggage allowance, and any portion exceeding the allowance will be calculated as excess baggage. Hainan Airlines will only assume liabilities for general checked baggage.
C. Note: Due to certain transportation risks associated with transporting ashes as checked baggage, it is strongly recommended to choose to carry them as hand baggage.
3. Other considerations: When transporting ashes, it is advisable to carry relevant documents, such as a death certificate issued by the health department, a cremation certificate issued by the funeral department, and other supporting documentation for inspection by airport security, customs, quarantine departments, etc. Please consult your local airport in advance for specific requirements.
Donation of human organs and other tissues
Dear passengers,
In order to abide by the humanitarian spirits of “respecting for life and handling special cases with special methods”, Hainan Airlines and Grand China Air provide service of human organ transportation with restrictive conditions on the premise of ensuring security of air transportation.
Human organs may be damaged or expire when the flights are abnormal (delay, cancellation, course reversal or diversion) due to packaging, storage problems or other uncontrollable factors such as weather, air traffic control, military activities, public security and so on. Hainan Airlines and Grand China Air will be exempted from all the losses arising from transportation if they cannot be proved to be in fault.
If you decide to choose Hainan Airlines or Grand China Air for transportation when you carry with human organs, please read below instructions carefully. Have a good flight.
I. Range of application
Donated human organs refer to all or part of the organs such as heart, liver, kidney, lung or pancreas which are taken from human organ donors and have specific functions.
II. Applicable airlines
It is applicable to domestic self-operated flights (excluding chartered flights and code-sharing flights) of Hainan Airlines and Grand China Air (HU/CN).
III. Application for transportation and handling requirements
1. Since we need to arrange transportation service of human organs and make sure you have adequate time to prepare packaging and documents, please dial 24-hour ticket-booking service hotline 95339 or contact the direct ticket office of Hainan Airlines or Grand China Air for applying for transportation of human organs 24 hours in advance before flight departure (Staff of Organ Procurement Organization (hereafter referred to as OPO) should apply at least 4 hours in advance before flight departure).
2. After getting the consent of transportation, you need to carry the baggage with packaging meeting the requirement of Hainan Airlines and Grand China Air for human organ transportation and the required documentary evidences to check in for transportation of human organs in check-in counter of Hainan Airlines and Grand China Air.
3. If the baggage of human organs you carry is outside the range of carry-on Baggage, you need to purchase tickets of seat-occupying baggage.
4. When handling transportation formalities of human organs, you need to read and fill in Transportation Agreement of Human Organs (click here to view) carefully and accept the risks that may occur in air transportation.
IV. Transportation conditions
1. Mode of transportation: human organs carried by passengers are only accepted to be taken as cabin baggage (carry-on baggage or seat-occupying baggage) for transportation and passengers should take care of the organs on their own during transportation process.
2. Hainan Airlines and Grand China Air do not carry medical wastes (body wastes produced during diagnosis and treatment process such as stump and carcass from medical experiment). Such items cannot be taken as baggage for transportation.
3. Hainan Airlines and Grand China Air do not provide transportation service for human organs if:
(1) Human organs carried by the passengers are packed in an unprofessional container not meeting requirement of Hainan Airlines and Grand China Air for transportation.
(2) Passengers have not made full preparations for transportation, for example, the transportation documentary evidences are incomplete and the hospitals issuing documentary evidences are not qualified.
(3) Passengers refuse to fill in Transportation Agreement of Human Organs.
V. Document requirement
In order to make sure you have a smooth trip, please prepare relevant transportation documents according to following requirements:
1. Passengers carrying human donated organs should show the Confirmation of Organ Reception in Transplantation Center issued by OPO.
2. You can log in to the website of National Health Commission of the People's Republic of China (click here to enter)– service – list inquiry to access the latest information of the list of medical institutions which have practicing qualifications of human organ transplantation.
VI. Matters needing attention for packaging
Professional transportation containers are vital to safe transportation of human organs and we specially remind you of carefully referring to the packaging requirement in this regard:
1. Please use professional transportation containers with effective heat preservation and shockproof functions and such containers should also be easy to carry and have good tightness (no smell, no liquid leakage).
2. The appearance of containers cannot have influence on other passengers and will not be damaged due to cabin pressure change or turbulence on a flight and a dedicated mark of human donated organ transportation should be pasted on the outstanding positions outside the containers.
VII. Notice for special circumstances
1. Unable to travel according to the original scheduled time
(1) If the flights are delayed temporarily and you have not checked in, please inform the staff of Hainan Airlines and Grand China Air of whether the delay will have an influence on your travel when you carry human organs and ticket change requirements. The staff will assist you in handling ticket refund and change formalities.
(2) If the flights are delayed temporarily after you have checked in, the staff of Hainan Airlines and Grand China Air will inform you of the information about the delay of the flights. Please tell the staff whether to refund or change the tickets according the flight information and the staff will assist you in handling relevant formalities.
(3) If the flights are delayed on a large scale due to uncontrollable factors such as weather, air traffic control, public security in your departure airport, you are suggested to choose other transportation tools, and Hainan Airlines and Grand China Air will assist you in transfer and handling refund formalities.
2. Non-medical institution staff carry human organs to take the flights
When the scientific research institutions, public security organs, institute of pharmaceutics carry human organs to take the flights for business purpose, the documentary evidences held by them should indicate the legitimate source and purpose of the organs to be transported and whether the organs are infectious, the relevant responsible persons of the units should sign and leave a phone number (telephone number if possible) on the documents and the documents should be stamped with an official seal. If it is proved that your documentary evidences meet the requirements and you have obtained the consent of Hainan Airlines and Grand China Air, the human organs can be transported according to their service program.
3. Apply for transportation of human organs not meeting the transportation regulations
When the passengers apply for taking the flights by carrying the human organs not meeting the transportation regulations (which mainly refer to the stump of passengers due to a traffic accident) and insist on transportation, they should prove that the stump belongs to themselves, provide the proof issued by the hospitals that the stump is not infectious and does not fall within medical waste, and then sign on the terms of “Other Agreement- Transportation Agreement of Human Organs”. After the consent of Hainan Airlines is obtained, the human organs should be transported according to the corresponding transportation service procedures.
4. OPO staff does not carry the Confirmation or the Confirmation fails to be verified.
When the OPO staff does not carry the Confirmation, the staff of Hainan Airlines and Grand China Air will call the 24-hour emergency telephone number of the Human Organ Donation Transfer Passenger Channel of the National Health Commission of the People's Republic of China to verify the relevant situation, and may ask the relevant personnel to provide a copy of the Confirmation.
If the Confirmation fails to pass the inspection, we will treat the OPO staff as ordinary passengers, and there is no need to open a green channel for them, and security inspection, baggage transportation and other work will be carried out in accordance with the normal procedures, and OPO staff should undertake the losses arising thereof.
Attachment: Confirmation of Organ Reception in Transplantation Center(click here to view)
VIII. Other matters
1.Hainan Airlines and Grand China Air will provide service guarantee for air transportation activities of hematopoietic stem cells, blood and other human tissues used to save patients' lives according to the requirements of human organ donation.
2. Hainan Airlines and Grand China Air will provide ground facilitation guarantee services for human tissues such as hematopoietic stem cells, blood (including serum, plasma, blood products, etc.), and corneas not used to save patients' lives on the premise of ensuring aviation safety according to the needs of passengers. Please prepare in advance:
(1) Evidentiary materials: a proof of sterility, non-toxicity and functional use should be issued and the proof should reflect the issuing unit, official seal or signature.
(2) Packaging requirement: If such items need to be refrigerated, the following professional transportation containers (as shown in the pictures, just for reference) are usually used. Please pay attention to whether dangerous goods such as dry ice are carried, and the requirements of air transportation of dangerous goods, packaging size and other baggage collection and transportation requirements must be met.
(3) Transportation Agreement, please read and fill in Transportation Agreement of Human Organs carefully and accept the risks that may occur in air transportation.
If you have doubts, feedback, opinions or suggestions, please log into the official website of Hainan Airlines (www.hnair.com) or dial 24-hour ticket-booking service hotline +86-898-95339 for consultation.