Airports In Other Regions Transfer Guide


  • お知らせ：対応するプロセスは一時的に変化する可能性があります。現地空港の現場中継手配を基準にしてください。スムーズな外出を保障するために、外出前に必ず現地の空港情報を理解してください。

  1. A. カナダの他の都市→トロント→北京


    1. 1. 手荷物預かりが北京までの場合の乗り継ぎ


      トロントに到着→国内到着ロビーを抜けてパブリックエリアへ移動（手荷物を受け取る必要はありません）→出発フロアの海南航空チェックインカウンターへ移動→空港のセキュリティチェック→搭乗口へ移動（このとき、手荷物の状況をスタッフに問い合わせることができます）→搭乗


    2. 2. 手荷物預かりがトロントまでの場合


      トロントに到着→国内到着ロビーで手荷物の受け取り→出発フロアの海南航空チェックインカウンターへ移動、チェックインと手荷物預かりの手続き→空港のセキュリティチェック→搭乗口へ移動→搭乗


  2. B. アメリカ→トロント→北京


    トロントに到着→入国検査→手荷物ロビーで手荷物の受け取り→預かり手荷物と持ち込み手荷物を持って税関検査→出発フロアの海南航空チェックインカウンターでチェックイン手続き→空港のセキュリティチェック→搭乗口へ移動→搭乗



  3. C. 北京→トロント→カナダの他の都市


    1. 1. 手荷物が最終目的地まで直行で輸送される（現在はウエストジェットの航空便のみ）場合


      トロントに到着→入国検査→手荷物ロビーで手荷物の受け取り→預かり手荷物と持ち込み手荷物を持って税関検査→wsの乗り継ぎカウンターで手荷物を預けて搭乗券発行手続き（税関を出て左）→出発フロアへ移動→空港のセキュリティチェック→搭乗口へ移動→搭乗


    2. 2. 手荷物預かりがトロントまでの場合


      トロントに到着→入国検査→手荷物ロビーで手荷物の受け取り→預かり手荷物と持ち込み手荷物を持って税関検査→出発フロアの乗り継ぎ先航空会社チェックインカウンターでチェックイン手続き→空港のセキュリティチェック→搭乗口へ移動→搭乗


  4. D. 北京→トロント→アメリカ


    トロントに到着→カナダの入国検査→手荷物ロビーで手荷物の受け取り→預かり手荷物と持ち込み手荷物を持って税関検査→出発フロアの乗り継ぎ先航空会社チェックインカウンターでチェックイン手続き→アメリカの税関・入国検査→空港のセキュリティチェック→搭乗口へ移動→搭乗


  1. A.シェンゲン協定加盟国のその他の都市・その他の国→ローマ→重慶/深セン:


    1.手荷物預かりは直接最終目的地までの場合、ローマに到着→ターミナルの出国エリアから第3ターミナル搭乗口へ移動（到着ロビーへの手荷物を受け取る必要はありません）→搭乗

    2.手荷物預かりはローマまでの場合、ローマに到着→到着ロビーで手荷物の受け取り→ローマ始発の流れに従って出発フロアの海航チェックインカウンターでチェックインと手荷物預かりの手続き→保安検査→搭乗口へ移動→搭乗


  2. B.重慶→ローマ→シェンゲン協定加盟国のその他の都市・その他の国：


    1. 手荷物預かりは直接最終目的地までの場合、ローマに到着→ターミナルから直接イタリア国内線の乗り継ぎカウンターへ移動（到着ロビーへの手荷物を受け取る必要はありません）→カウンターで搭乗券発行手続き→搭乗口へ移動→搭乗。

    2. 手荷物預かりはローマまでの場合、ローマに到着→入国審査→到着ロビーで手荷物の受け取り→預かり手荷物と機内持ち込み手荷物を持って税関検査→出発フロアの海航チェックインカウンターでチェックイン手続き→保安検査→搭乗口へ移動→搭乗


  3. C. 重慶→ローマ→シェンゲン協定加盟国以外のその他の都市・その他の国


    手荷物預かりは必ず直接最終目的地までの場合、ローマに到着荷物はターミナルビル内の乗り継ぎ案内表示に従い、まずEUの保安検査→ターミナルビル内の案内画面で（通常は、2、3時間近くの出港便情報のみ表示があります）で次のフライトの搭乗口の調査（到着ロビーでの手荷物を受け取る必要はありません）→搭乗口へ移動→搭乗



    4. 最低乗り継ぎ時間 

    空港 海南航空便のターミナル 海南航空国際線と外航国際線の乗り継ぎ 海南航空国際線と外航国内線の乗り継ぎ
    ロマネス・フィウミチーノ国際空港 第3ターミナル

    120分（T3→T2）


    120分（T3→T1）


    20分（T3→T3）

    120分（T3→T2）


    120分（T3→T1）


    120分（T3→T3）

    上記は、海南航空の最低乗り継ぎ時間であり、外航便への乗り換えが必要な場合、実際は次の外航便の航空会社に最低乗り継ぎ時間をお問い合わせください。


  1. A. 北京→モスクワ→ロシア国外の他の国、モスクワ空港で乗り継ぎプロセス:


    国際線の乗り継ぎ手荷物は、以下の乗り継ぎルートで最終目的地まで直行でお預かりすることができます。


    降機→空港の乗り継ぎ表示「TRANSFER」に従い→スタッフに航空券の提示→搭乗券発行手続き、乗り継ぎ手荷物の確認→保安検査→搭乗口前で待機→搭乗。



  2. B. 北京→モスクワ→ロシア国内の他の都市、モスクワ空港での乗り継ぎプロセス：


    手荷物預かりはモスクワまでのみの場合、乗り継ぎルートは下記の通りです。


    降機→入国審査（入国カードへのサイン）→預かり手荷物の受け取り→税関検査（必要な場合は、申告書を記入します）→ターミナルBのチェックインカウンターでチェックインと手荷物預かりの手続き→保安検査→搭乗口前で待機→搭乗。


  4. C. ロシア国外の他の国→モスクワ→北京首都、モスクワ空港での乗り継ぎプロセス：


  5. 国際線の乗り継ぎ手荷物は、以下の乗り継ぎルートで最終目的地まで直行でお預かりことができます。


    降機→空港の乗り継ぎ表示「TRANSFER」に従い→スタッフに航空券の提示→搭乗券発行手続き、乗り継ぎ手荷物の確認→保安検査→搭乗口前で待機→搭乗。


  6. D. ロシア国内の他の都市→モスクワ→北京首都、モスクワ空港での乗り継ぎプロセス：


  7. 手荷物預かりはモスクワまでのみの場合、乗り継ぎルートは下記の通りです。


    降機→ターミナルCのチェックインカウンターでチェックインと手荷物預かりの手続き→入国審査と保安検査→搭乗口前で待機→搭乗。


  8. E. 北京→モスクワ→ベラルーシ、モスクワ空港での乗り継ぎプロセス：


    手荷物預かりはモスクワまでのみの場合、乗り継ぎルートは下記の通りです。


    降機→入国審査（ロシアの有効なビザを持つ必要、入国カードへのサインが必要です）→手荷物預かりの受け取り→税関検査（必要な場合は、申告書を記入します）→ターミナルBのチェックインカウンターでチェックインと手荷物預かりの手続き→保安検査→搭乗口前で待機→搭乗。
    ロシアからベラルーシへのフライトは、ロシア空港での乗り継ぎ時に空港を出るかどうかに関わらず、事前にロシア通過または滞在ビザを取得する必要があります。


  9. F. ベラルーシ→モスクワ→北京、モスクワ空港での乗り継ぎプロセス：


    手荷物預かりはモスクワまでのみの場合、乗り継ぎルートは下記の通りです。


    降機→ターミナルCのチェックインカウンターでチェックインと手荷物預かりの手続き→入国審査（ロシアの有効なビザを持つ必要があります）、保安検査→搭乗口前で待機→搭乗。


    10. お知らせ：新型コロナウイルス感染症の影響により、現在モスクワのすべての国際線はターミナルCから、国内線はターミナルBから運行されます。


最低乗り継ぎ時間


空港

海南航空便のターミナル

海南航空国際線と外航国際線の乗り継ぎ

海南航空国際線と外航国内線の乗り継ぎ

モスクワ

ターミナルC

海南航空国際線 - 外航国際線: 90分钟
外航国際線 - 海南航空国際線: 140分钟

海南航空国際線 - 外航国内線：120分钟
外航国内線 - 海南航空国際線：170分钟


上記は、海南航空の最低乗り継ぎ時間であり、外航便への乗り換えが必要な場合、実際は次の外航便の航空会社に最低乗り継ぎ時間をお問い合わせください。

  1. 1. 手荷物預かり票に記載されているのがマンチェスターまでのみで、最終目的地までの乗り継ぎルートが記載されていない場合


    飛行機を降りる→入国審査→手荷物引き取り→税関検査→乗り継ぎ先の航空会社のチェックインカウンターへ移動→搭乗券発行と手荷物預かりの手続き→セキュリティチェック→搭乗。


  2. 2. 手荷物預かり票に、マンチェスターまでだけでなく最終目的地までの乗り継ぎルートも記載されている場合（制限区域に滞在する方はパスポートチェックまたは通関手続きを受ける必要はありません）


    飛行機を降りて乗り継ぎセンターに移動→セキュリティチェック→乗り継ぎ先の航空会社の乗り継ぎカウンターへ移動→搭乗券発行の手続き、乗り継ぎの手荷物を確認→搭乗。


最低乗り継ぎ時間:

空港

海南航空便のターミナル

海南航空国際線と外航国際線の乗り継ぎ

海南航空国際線と外航国内の乗り継ぎ

マンチェスター

第2ターミナル

180 分

180 分

上記は、海南航空の最低乗り継ぎ時間であり、外航便への乗り換えが必要な場合、実際は次の外航便の航空会社に最低乗り継ぎ時間をお問い合わせください。


Minimum Connecting Time


Overseas airport

Terminal designated for Hainan Airlines flights

Connecting an international flight of Hainan Airlines to an international flight of a foreign airlines

Brussels

Terminal B

70 minutes


The above minimum connection times are provided for reference only. Please make plans according to actual announcements from the carrier for the second flight segment.


A. 東京成田空港国際線から国際線へ乗り継ぎの場合:


If transferring from a third country to China through Tokyo Narita Airport, a valid English or Japanese nucleic acid test negative certificate within 48 hours prior to the departure time of the Narita to China flight must be presented, and a customs code must be applied for in advance. Please click here for reference.

B.Connecting between international flights and domestic flights at Tokyo Narita Airport：


お知らせ：ターミナルビル間を移動するバスの情報は、こちらをクリックしてご参照ください。


最低乗り継ぎ時間：


空港

海南航空便のターミナル

海南航空国際線と外航国際線の乗り継ぎ

海南航空国際線と外航国内線の乗り継ぎ

東京成田

第2ターミナル

Foreign Airlines International - Hainan Airlines International
T3-T2: 120 minutes
Hainan Airlines International - another Airlines International
T2-T3: 130 minutes
Another Airlines International - Hainan Airlines International
T2-T2: 90 minutes
Hainan Airlines International - Another Airlines International
T2-T2: 90 minutes
Another Airlines International - Hainan Airlines International
T1-T2: 90 minutes
Hainan Airlines International - Another Airlines International
T2-T1: 90 minutes

Another Airlines Domestic - Hainan Airlines International
T3-T2: 110 minutes
Another Airlines Domestic - Hainan Airlines International
T2-T2: 90 minutes
Hainan Airlines International - Another Airlines Domestic
T2-T2: 100 minutes
Another Airlines Domestic - Hainan Airlines International
T1-T2: 90 minutes
Hainan Airlines International - Another Airlines Domestic
T2-T1: 110 minutes

上記は、海南航空の最低乗り継ぎ時間であり、外航便への乗り換えが必要な場合、実際は次の外航便の航空会社に最低乗り継ぎ時間をお問い合わせください。

Hainan Airlines operates flights on the CHN-ROK route between Dalian and Seoul Arrival and departure procedures at Incheon International Airport (T1) are organized into three areas: the T1 terminal, the boarding hall, and the T2 terminal.


A Dalian Zhoushuizi Airport–Incheon Airport–Third Country: Transit Process in Incheon Airport, ROK


International transit luggage, please contact your airline company in advance to confirm the process：

1、Transfer in T1：

Upon arrival, passengers should disembark at the 2nd floor of T1. For transit passengers, a security check is mandatory. After completing the security check, transit passengers without boarding passes are required to proceed to the transit desk located on the 4th floor of T1. From there, they may board their flight via the gate on the 3rd floor of T1.

2、From T1 to boarding hall：

Upon arrival, passengers should disembark at the 2nd floor of T1. For transit passengers, a security check is mandatory→To reach to the boarding hall, passengers may take the ferry train from the 1st basement floor of T1. Afterwards, visit the transfer desk. Transfer passengers without tickets are required to proceed to the transit desk on the 3rd floor of the boarding hall. Finally, proceed to the gate located on the 3rd floor of the boarding hall for boarding.

3、From T1 to T2：

Upon arrival, passengers should disembark on the 2nd of T1 and proceed to the transit security checkpoint. Similar to departures, transfers require a security check. After completing the security check, passengers should take the shuttle train on the 1st basement floor of T1 to reach the boarding hall. When transferring on the 1st basement floor of T1, passengers must pass through the automatic turnstile gate after travelling 10-20 meters. Next, passengers should take the shuttle train on the 1st basement floor of T1 to reach T2. Transferring passengers without boarding passes are required to proceed to the transfer desk on the 4th floor of T1. Finally, passengers can proceed to the boarding gate on the 3rd floor of T1 for boarding.


B Dalian Zhousuizi Airport-Incheon Airport-cities in South Korea，Transit Process in Incheon Airport, ROK：


To arrange international transfers for your domestic baggage in Korea, please contact your airline company in advance to confirm the process：

Upon arrival at Incheon Airport, passengers should follow the transfer signs to proceed to the transfer security check, which is conducted similarly to the departure. Afterwards, proceed to the transit desk. Passengers without a transfer ticket should exchange their boarding passes at the transit desk. Finally, confirm the gate number and proceed to the boarding gate on the 3rd floor.

Notes:

1、Passengers transferring to domestic flights at Incheon Airport are prohibited from using the international arrival/departure hall.

2、Please be aware that transferring between T1 and T2 for domestic flights may require additional time to move between the terminals.


C Third country-Incheon Airport-Dalian Zhoushuizi Airport，Transit Process in Incheon Airport, ROK：


International transit luggage, please contact your airline company in advance to confirm the process：

1、Transfer in T1：

Upon arrival, passengers should disembark on the 2nd floor of T1. For transit passengers, a security check is mandatory. After completing the security check, transit passengers must proceed to the HNA flight boarding gate located on the 3rd floor of T1 to exchange their boarding passes. Then they may proceed to board their flight.

2、From boarding hall to T1：

Upon arrival, passengers should disembark on the 2nd floor of the boarding hall. To reach T1, they may take the shuttle bus on the 1st basement floor. For transit passengers, a security check is mandatory. After completing the security check, transit passengers must proceed to the HNA flight boarding gate located on the 3rd floor of T1 to exchange their boarding passes. Then they may proceed to board their flight.

3、From T2 to T1:

Upon arrival, passengers should disembark on the 2nd floor of T2. To transfer, they must first pass through the AGT. To reach the boarding hall, they may take the shuttle bus located on the 1st basement floor of T2. After reaching the 1st basement floor of the boarding hall, they will need to pass through the AGT once again.→To reach T1, they may take the shuttle bus on the 1st basement floor. For transit passengers, a security check is mandatory. After completing the security check, transit passengers must proceed to the HNA flight boarding gate located on the 1rd floor of T1 to exchange their boarding passes. Then they may proceed to board their flight.


D Cities in ROK–Incheon Airport–Dalian Zhoushuizi Airport: Transit Process in Incheon Airport：


To arrange domestic transfers for your international baggage in South Korea, please contact your airline company in advance to confirm the process：

Upon disembarking, passengers should take the escalator to the 3rd floor departure hall. Then they should verify their designated gate number and proceed to the boarding gate on the same floor. Boarding passes or e-tickets are required to be presented for boarding.

Notes：Please be aware that transferring between T1 and T2 for domestic flights may require additional time to move between the terminals.


Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Transfer Time Between Other Airlines Domestic  Flights and Hainan Airlines International Flights

Incheon Airport

Terminal T1

T1=T1:70 minutes
T1=T2:90 minutes
T1=Gimpo Airport:240minutes
Gimpo Airport =T1:150minutes

T1-T1:100 minutes
T1-T2:100 minutes
T1-Gimpo Airport:170minutes

T1-T1:110 minutes
T2-T1:120 minutes
Gimpo Airport -T1:150minutes

The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.

A Passengers without a valid Schengen visa but with a connecting ticket will have their boarding passes and baggage checked through to their final destination processed at the Chongqing departure airport. The details are as follows:


1、Chongqing–Madrid–other non-Schengen countries/cities (T1=T4S) (connecting flights): Transit Process at Madrid Airport

International transit baggage can be checked through to the final destination. The transfer process is as follows:

Upon disembarking, passengers should follow the signs for transfer to T4S and proceed to the T1 transfer information counter, situated in front of the T1 arrival inspection station. Passengers are required to present their connecting ticket to the staff at the information counter. The airport staff will then arrange for an in-field transfer bus to T4S. After going through the security check again, passengers should wait in the designated waiting area. Prior to boarding, passengers should confirm their baggage number with the gate staff.


2、Chongqing–Madrid–other non-Schengen countries/cities (T1=T1) (connecting flights): Transit Process at Madrid Airport

International transit baggage can be checked through to the final destination. The transfer process is as follows:

Upon disembarking, passengers should follow the airport transit signs and proceed to the infield transit. They will then need to re-check in at the security checkpoints before waiting in the designated waiting area. Passengers should check with the staff at the gate of their flight to confirm their baggage number prior to boarding.


B Passengers with a valid Schengen visa and a connecting ticket will have their boarding passes and baggage checked through to their final destination processed at the Chongqing departure airport.


1、Chongqing–Madrid–other Schengen countries/cities (T1=T2/T3/T4) (connecting flights)

Upon disembarking, passengers must go through immigration and customs procedures at Spain. Afterwards, they need to pass through security checkpoints and proceed to the designated waiting area. Passengers are required to confirm their baggage number with the gate staff prior to boarding.

2、Chongqing–Madrid–other non-Schengen countries/cities (T1=T2/T3/T4) (connecting flights)

Upon disembarking, passengers must go through immigration and customs procedures at Spain. Afterwards, they need to pass through security checkpoints and proceed to the designated waiting area. Passengers are required to confirm their baggage number with the gate staff prior to boarding.


C Passengers holding a valid Schengen visa but without a connecting ticket will be allowed to board their flight to Madrid at the Chongqing departure airport.


Upon disembarking, passengers should enter Spain. They should claim their baggage and check it in again for their connecting flights. After checking in their baggage, they will need to go through the security check. Passengers should then proceed to the designated waiting area, where they must confirm their baggage number with the gate staff prior to boarding.


D Cities outside Spain–Madrid–Chongqing: Transit Process at Madrid Airport

International transit baggage can be checked through to the final destination. The transfer process is as follows:

Upon disembarking, passengers should follow the airport transit signs and go through security check. Upon arriving at T1, they can refer to the airport’s information display for guidance on how to reach the boarding gate for HNA. At the gate, passengers need to present their ticket to the staff, check in for their boarding pass, and confirm their transit baggage. Once checked in, passengers should wait for their flight in the designated waiting area prior to boarding.


E Other Cities in Spain–Madrid–Chongqing: Transit Process at Madrid Airport

The baggage can only be checked through to Madrid. The transfer process is as follows:

Upon disembarking, passengers should withdraw their checked baggage. They will then proceed to the check-in counter in the terminal to complete check-in and baggage drop-off procedures. Afterwards, they will go through the border and security check before waiting in the designated area. Finally, they will board the plane.



Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Madrid Barajas Airport

Terminal T1

Other Airlines International Flights-Hainan Airlines International Flights:
T1-T1:60minutes
T2/T3-T1:60minutes
T4-T1:150minutes
T4S-T1:165minutes
Hainan Airlines International Flights - Other Airlines International Flights
T1-T1:90minutes钟
T1-T2/T3:90minutes
T1-T4:150minutes
T1-T4S:165minutes

Other Airlines Domestic Flights-Hainan Airlines International Flights:
T1-T1:60minutes
T2/T3-T1:60minutes
T4-T1:150minutes
T4S-T1:165minutes
Hainan Airlines International Flights- Other Airlines Domestic Flights
T1-T1:90minutes钟
T1-T2/T3:90minutes
T1-T4:150minutes
T1-T4S:165minutes

The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.

A Other Cities/Countries/Regions-Belgrade-Beijing

Follow the airport signs to access the transit channel → print the boarding pass for the subsequent flight at the transit channel → present the baggage tag and confirm the baggage information (baggage number, number of pieces, weight) with the staff at the transit channel → follow the airport signs to go through the transit security check channel and then board the plane.


B Beijing-Belgrade-Other Cities/Countries/Regions, For Passengers with Subsequent Transfer Flight from Beijing

1、Beijing-Belgrade-other cities: check-in boarding pass for Belgrade, check-in baggage for Belgrade, passengers need to pick up baggage after arrival in Belgrade for customs inspection.

Follow the airport signs to go through passport inspection → pick up baggage in the baggage arrival area and go through customs inspection → follow the airport information to reach the terminal to check in for the subsequent flight → obtain the boarding pass and check in the baggage → go through the security check, passport inspection, and then board the plane.

2、Beijing-Belgrade-other countries/regions: The departure time of the passengers' subsequent flight should be within 24 hours after arrival in Belgrade. Check-in boarding pass for Belgrade and check-in baggage to destination.

Follow the airport signs to access the transit channel → print the boarding pass for the subsequent flight at the transit channel → present the baggage tag and confirm the baggage information (baggage number, number of pieces, weight) with the staff at the transit channel → follow the airport signs to go through the transit security check channel and then board the plane.

3、If non-Chinese passengers transit without a visa (TWOV) in Belgrade, the departure time of the subsequent flight should be within 24 hours after arrival in Belgrade. Passengers need to confirm whether they meet the visa requirements of the final destination before departing.

Confirm with the staff of the departure station in advance whether to meet the requirements of the final destination → follow the airport signs to access the transit channel after arrival in Belgrade → print the boarding pass for the subsequent flight at the transit channel → present the baggage tag and confirm the baggage information (baggage number, number of pieces, weight) with the staff at the transit channel → follow the airport signs to go through the transit security check channel and then board the plane.



Minimum Connecting Time


Overseas airport

Hainan Airlines flight terminal

Connecting between an international flight on Hainan Airlines

and a international flight on another airline

Connecting between an international flight on Hainan Airlines

and a domestic flight on another airline

Belgrade

Terminal 2

90 minutes

None


The above minimum connection times are provided for reference only. Please make plans for the second flight segment according to actual announcements from the carrier.

A Other Cities of New Zealand-Auckland-Shenzhen

1、Check in baggage directly to Auckland: Passengers without boarding passes for the Auckland-Shenzhen section arrive in Auckland by domestic flight → arrive at the domestic flight terminal and pick up baggage → proceed to Auckland International Departure Hall → check-in at HNA check-in counter and check-in baggage → go through the airport security check → proceed to boarding gate → board the plane

Tips: Hainan Airlines check-in counter opens 3.5 hours before take-off

2、Check in baggage to Shenzhen: Passengers arrive at the domestic airport in Auckland → proceed directly to Auckland International Departure → check-in at the HNA check-in counter and provide baggage tag receipt → go through the airport security check → proceed to boarding gate → board the plane

Tips: Hainan Airlines check-in counter opens 3.5 hours before take-off


B Shenzhen-Auckland-Other Cities of New Zealand

1、Regardless of whether the baggage is checked in directly to the final destination, passengers arrive in Auckland → complete entry formalities with the Immigration Department → proceed to the baggage hall and pick up the checked baggage → carry the checked baggage and carry-on baggage through customs inspection → proceed to the Auckland Domestic Terminal → find the counter of the carrier airline → check-in/check-in baggage → go through the airport security check → proceed to the boarding gate → board the plane

C Shenzhen-Auckland-Transfer to Other Airlines to a Third Country Outside New Zealand

1、Passengers who check in the baggage directly to the final destination arrive in Auckland → proceed to Auckland International Transit Departure Hall → go through the airport security check → find the counter/boarding gate of the carrier airline → check-in/provide baggage receipt → board the plane

2、Passengers who check in the baggage to Auckland arrive in Auckland → complete entry formalities with the Immigration Department (passengers with a transit visa can not enter the country and need to contact the airport staff to assist with baggage transfer) → proceed to the baggage hall and pick up the checked baggage → check-in baggage and carry-on baggage through the customs inspection → proceed to Auckland International Departure Hall → find the counter of the carrier airline to check-in → go through the airport security check → go to the boarding gate → board the plane


Minimum Connecting Time


Overseas airport

Hainan Airlines flight terminal

Connecting between an international flight on Hainan Airlines

and a international flight on another airline

Connecting between an international flight on Hainan Airlines

and a domestic flight on another airline

Auckland

International Terminal 

120 minutes

150 minutes

The above minimum connection times are provided for reference only. Please make plans for the second flight segment according to actual announcements from the carrier.

Khabarovsk does not permit transit without a visa. Passengers arriving in Khabarovsk for connecting flights to other countries must possess a valid Russian visa to enter the country and continue their journey.


A Harbin-Khabarovsk-Other cities in Russia

Passengers are kindly reminded to exchange their boarding passes for Khabarovsk - check their baggage through to Khabarovsk. Upon arrival, passengers are required to collect their baggage, undergo customs inspection, and then proceed to the check-in counters of the corresponding airline in the terminal to check in for their connecting flights.


B Harbin-Khabarovsk-Belarus（To enter Russia, passengers must possess a valid Russian visa.）


Passengers are kindly reminded to exchange their boarding passes for Khabarovsk - check their baggage through to Khabarovsk-Upon arrival in Khabarovsk, Russia-passengers are required to undergo customs inspection, collect their baggage, and proceed to the check-in counter of the next carrier.


C Other cities in Russia-Khabarovsk-Harbin

Upon arrival in Khabarovsk, Russia, passengers are required to undergo customs inspection, collect their baggage, and proceed to the check-in counter of the next carrier.


D Other countries-Khabarovsk-Harbin（To enter Russia, passengers must possess a valid Russian visa.）

Upon arrival in Khabarovsk, Russia, passengers are required to undergo customs inspection, collect their baggage, and proceed to the check-in counter of the next carrier.


E Belarus-Khabarovsk-Harbin（To exit Russia, passengers must possess a valid Russian visa.）

Upon arrival in Khabarovsk, Russia, passengers are required to undergo customs inspection, collect their baggage, and proceed to the check-in counter of the next carrier.



Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Khabarovsk Airport

Tnternational Terminal

150 minutes

160 minutes


The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.

A.HNA international flights to Bangkok for transfer to other carriers' international flights


Upon arrival at Bangkok International Airport, please confirm the airline for your next flight and follow the transfer signs to the quarantine zone. Please ensure to check in at the airline transfer counter during check-in hours for connecting flights.

The transfer process consists of arrival, quarantine security check (located near transfer counters in various areas, please follow signs to identify), obtaining boarding pass at the quarantine area transfer counter, transferring to the departure gate, and boarding the flight.

Please note that this process is exclusively applicable to mutual transfers between carriers that have the capability to offer direct baggage service with HNA. For other carriers, passengers will need to enter the country with the appropriate visa, claim the checked baggage, go through customs, and proceed to the check-in counters of the carrier in the next section on the 4th floor of the departure hall for check-in and baggage drop-off.


B HNA international flights from Bangkok to domestic flights of other carriers


Upon arrival at Bangkok International Airport, please proceed through immigration and collect your baggage via customs. Then, make your way to the 4th floor departure lounge using either the escalator or straight staircase. Finally, check-in at the airline counter for your next flight.

Arrival – Pass Through Immigration – Collect Your Baggage – Pass Through Customs – Arrive at the 4th Floor Check-In Lobby – Follow the Signs to the Airline Counter – Check In – Pass Through Security – Proceed to the Boarding Gate – Board the Plane


C Domestic flights from other carriers to Bangkok for HNA international flights


Upon arrival at Bangkok International Airport, please proceed to the domestic arrival baggage carousel to claim your baggage. Then, take the escalators or straight staircases to the 4th floor departure lounge. Finally, arrive at the HNA check-in counter for check-in and baggage drop-off.

Arrival – Claim Your Baggage – Proceed to the 4th Floor Check-In Hall – Follow the Signs to the Airline Counter – Check In – Pass Through Security – Pass Through Immigration – Proceed to the Boarding Gate – Board the Plane



Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Bangkok Suvarnabhumi International Airport

Only oneTerminal 

90 minutes

120 minutes

The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.

A Other Thailand Cities–Phuket–Guangzhou Baiyun


1、Baggage is checked directly to Guangzhou Baiyun for transit: If you purchase a combined ticket for transit on HNA flights via Phuket, it is advisable to contact the airline in advance to confirm your eligibility for direct check-in of your baggage to Guangzhou Baiyun.

Upon arrival in Phuket, passengers should proceed to the international lounge from the domestic lounge. They will need to collect their baggage from the domestic arrival hall prior to proceeding to the Hainan Airlines check-in counters located in the departure hall. Here, they can complete the check-in process, including any necessary arrangements for checked baggage. After completing check-in, passengers should proceed through airport security and immigration procedures prior to heading to the boarding gate for their flight.

2、Baggage is checked to Phuket for transit:

Upon arrival in Phuket, passengers should proceed to the domestic arrival hall to collect their luggage. Then, they should make their way to the international lounge and head to the Hainan Airlines check-in counter located in the departure hall to check in and drop off their luggage→passengers should proceed through airport security and immigration procedures prior to heading to the boarding gate for their flight.


B Other Countis–Phuket–Guangzhou Baiyun


1、Baggage is checked directly to Guangzhou Baiyun for transit: If you purchase a combined ticket for transit on HNA flights via Phuket, it is advisable to contact the airline in advance to confirm your eligibility for direct check-in of your baggage to Guangzhou Baiyun.

Passengers arriving in Phuket should proceed to the international transit area within the quarantine zone. It is imperative to inform the airline in advance that they do not require immigration or baggage claim services. After passing through airport security, they should proceed to the boarding gate and check in. They may also inquire whether their baggage can be checked in to their final destination prior to boarding the plane.

2、Baggage is checked to Phuket for transit:

Upon arrival in Phuket, passengers should proceed to the immigration checkpoint for check-in. They can then collect their checked baggage at the baggage hall and proceed to customs for clearance of both checked and carry-on baggage. Next, passengers should proceed to the HNA check-in counters on the departure floor to complete the check-in process and hand over their baggage. After passing through airport security, passengers should go through immigration departure procedures and proceed to the boarding gate for boarding the plane.


C Guangzhou Baiyun-Phuket-and other cities in Thailand


1、Baggage cannot be checked directly to the final destination

2、Baggage is checked to Phuket：

Upon arrival in Phuket, passengers should proceed to the immigration counter to complete necessary formalities. Afterwards, they should proceed to the baggage hall to claim their checked baggage. After receiving their baggage, they must pass through customs with both their checked and carry-on baggage. Finally, passengers should walk from the international lounge to the domestic lounge→Check in at the counter →through airport security → proceeding to the boarding gate and boarding the plane.


D Guangzhou Baiyun-Phuket- -other countries


1、Baggage is checked directly to other countries for transit: For passengers holding interline tickets with HNA and transiting on the same day, it is advisable to contact the carrier in advance to confirm whether direct check-in procedures are available.

Upon arrival at Phuket, passengers should proceed to the international transit area in the quarantine zone. It is necessary to notify the airline in advance that passengers do not need to go through immigration procedures or claim their baggage. Afterwards, they must pass through airport security and proceed to the boarding gate. Passengers should check in and inquire whether their baggage can be checked to their final destination prior to boarding the plane.

2、Baggage is checked to Phuket for transit

Upon arrival in Phuket, passengers must proceed through immigration procedures, collect their baggage in the baggage hall, and pass through customs with both checked and carry-on baggage. Next, passengers should proceed to the check-in counters on the departure floor to check-in for their flight and deliver their baggage. After checking in, passengers must pass through airport security and immigration procedures prior to proceeding to the boarding gate and boarding the plane.


Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Phuket International Airport

International Terminal T1

60 minutes

90 minutes

The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.

Friendly Reminder：Passengers travelling to Taipei for transit on a flight departing from the Chinese mainland are required to possess an Exit & Entry Permit to Taiwan Area or entry visa to Taipei. Please note that the transit process may be subject to temporary changes. For up-to-date information, please refer to the on-site transit arrangements at the local airport. To guarantee a seamless travel experience, we recommend acquainting yourself with the details pertaining to the local airport or the initial point of entry prior to your journey.


A Guangzhou/Beijing Capital–Taipei–Other Cities in Taiwan


Baggage is checked to Taipei Taoyuan Airport：

1、Passengers are required to possess an Exit & Entry Permit or an Entry Visa for Taipei. Visa-free countries are exempt from this requirement.

2、After getting off the plane, passengers are required to go through a series of procedures including quarantine, certificate inspection, baggage claim, and customs inspection. For those who are transferring to Taipei Songshan Airport by MRT, buses, or taxis, they need to complete the check-in process by themselves. The whole process usually takes around one hour.：


B Guangzhou/Beijing Capital-Taipei-Other Countries or Regions


1、Baggage is checked to Taipei Taoyuan Airport：

After getting off the plane, passengers are required to go through a series of procedures including quarantine, certificate inspection, baggage claim, and customs inspection→Please proceed to the check-in counters located in the T2/F3 or T1 Departure Hall for your next flight segment. Complete the check-in and baggage formalities, go through security, check your identification, and board the aircraft.

2、Your baggage will be checked through to your final destination without the need for entry. （Please ensure that you transfer within the restricted area of the terminal）：

Upon arrival, please proceed to quarantine. Then, check-in at the transit counter of the carrier for your next flight segment. Undergo security check in the transit area and board the connecting flight.

3、our baggage will be checked through to your final destination without the need for entry. （If you possess an Entry Permit or Visa, you may enter Taipei）：

Passengers are required to undergo disembarkation, quarantine, and document verification, as well as a custom security check prior to proceeding to the T2/F3 or T1 Departure Hall to exchange boarding passes at the airline counter for their next flight segment. After completing the security check and document verification, passengers may proceed to board the plane.


C Other cities in Taiwan-Taipei-Guangzhou/Beijing capital


Baggage is checked to Taipei Songshan Airport：

Upon arrival at Taipei Songshan Airport, passengers should retrieve their baggage and proceed to transfer to Taoyuan Airport via MRT, bus, or taxi. The journey takes approximately one hour. After arriving at Taoyuan Airport, passengers should proceed to the Hainan Airlines check-in counters at T2 to check-in their boarding passes and baggage. After completing the process, passengers should proceed to the security check and document verification prior to boarding the flight.


D Other countries or regions-Taipei-Guangzhou/Beijing capital


1、Baggage is directly checked through to destinations within the Chinese Mainland (connecting tickets are required)

Upon disembarking, passengers are required to proceed to the quarantine area and then to the HNA transfer counter (represented by China Airlines, located at the D side) in T2 to obtain their boarding passes. Prior to proceeding to the security check and boarding the plane, passengers must present the baggage receipt from the airport of departure to the service staff.

2、Baggage is checked to Taipei Taoyuan Airport

Passengers must possess a valid entry permit or visa. Visa-free countries are exempt from this requirement.

After getting off the plane, passengers are required to go through a series of procedures including quarantine, certificate inspection, baggage claim, and customs inspection→Please proceed to the check-in counters located in the T2 (3F) terminal.Complete the check-in and baggage formalities, go through security, check your identification, and board the aircraft.


Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Chinese Taipei Taoyuan Airport

T2（3F） Terminal 

T2-T2: 90 minutes

T2 -T1: 120 minutes

None

The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.