Awards and Honors

  1. In January 2025, Hainan Airlines won four awards in the "Tianxuan – 2024 Sky Choice Travel Awards" of CAAC Inflight Magazine, including "Innovation in Product or Service Airline of the Year", "Crew of the Year", "Airline Catering of the Year", and "CSR Brand of the Year".


  1. In December 2024, Hainan Airlines received the title of "China Best Customer Contact Center for the Year 2023-2024" by the National Standard Preparation Group for Information Technology Services – Intelligent Customer Services and the Customer Contact Center Standard (CCCS) Committee.


  2. In December 2024, Hainan Airlines received the titles of "High-quality Operating Unit" and "Wide-body Star" for the year 2024 from Guangzhou Baiyun Airport.


  3. In December 2024, Hainan Airlines received the title of "Top 100 Commercial Brand Owner of Hainan Province" from the Hainan Provincial Commerce Chamber.


  4. In October 2024, Hainan Airlines received the honorary titles of "Benchmark of Direct Sales Services" and "Benchmark of Telephone Customer Service" at the Second CATA Aviation Conference.


  5. In October 2024, the flight support team of the Hainan Airlines Customer Service Dispatching Center won the "Award for Top 10 Excellent Teams of Call Centers in 2024".


  6. In September 2024, "Hainan Airlines: Building a Global Air Bridge" was selected as a global service practice case at the Sixth Air Silk Road International Summit.


  7. In August 2024, the CPC building case of Integration and Empowerment through CPC Building – Drawing a New Chapter of Hainan Airlines' High-quality Development Driven by the "CPC Building+" System with "Three Layers, Four Levels and Five Dimensions" of Hainan Airlines was included in the list of "Excellent Innovation Cases of CPC Building of Nationwide Enterprises in 2024".


  8. In July 2024, 55 pilots of Hainan Airlines were awarded the China Civil Aviation Safe Flight Medal.


  9. In June 2024, Hainan Airlines won the honorary title of "SKYTRAX Five-Star Airline" for the 13th time. It also won the "Best Airlines in China", "Best Airlines Staff Service in China" and "Best Business Class Comforts in the World" Class Comfort Amenities) "Three global or regional first honors.

  10. In April 2024, Fortune Wings Club received the title of "2023 Frequent Flyer Reward Program Most Favored by Frequent Flyers (Best Elite Membership Program)" at the "12th Flyer's Preferred Award".


  11. In April 2024, Hainan Airlines recorded over 10 million hours of continuous safe flight, and received the "One-Star Diamond Award for Flight Safety" from the CAAC.


  12. In March 2024, Hainan Airlines was selected as an advanced team in the CAAC's "Year of Industry Restoration Boosted by Civil Aviation Services" theme activity.


  13. In February 2024, Hainan Airlines received the "Most Punctual Long-route Airline" and "Best Route Network Development Contribution" awards at the 2023 Brussels Airport Aviation Awards.


  14. In January 2024, Hainan Airlines received the 2023 "Excellent Ground Service Award" from the Passenger Service Promotion Committee of Capital Airport.


  15. In January 2024, Hainan Airlines received the 2023 "Contribution Award for Boarding Bridge Pull-in Rate Improvement" and "Best Express Route Quality Award" from the Operations Management Committee of Capital Airport.


  16. In January 2024, Hainan Airlines received the "Best Strategic Partner" award from Sanya Phoenix International Airport.


  17. In January 2024, Hainan Airlines received the "Most Socially Responsible Civil Aviation Employer Award" for the years 2022-2023 from JOB.CARNOC.com (civil aviation recruitment website).


  18. In January 2024, Hainan Airlines' "Green Aviation and Enjoyable Flights – Hainan Airlines' Green Aviation Development" was selected as a green supply chain case at the 3rd Belt and Road Economic and Environmental Cooperation Forum.


  19. In January 2024, Hainan Airlines received the "Most Socially Responsible Civil Aviation Employer Award" for the years 2022-2023 from CARNOC.com (civil aviation resource website).


  20. In January 2024, Hainan Airlines received the "Innovation in Product or Service of the Year" and "Cabin Crew of the Year" awards at the Sky Choice Travel Awards 2023 from CAAC Inflight Magazine.


  1. 1999-2008, won the "Passengers' Civil Aviation Prize" ten years in a row


  2. September 2009, won the honored title of "CCTV 60-Year brand" by China Central Television Network


  3. December 2009, rated by SKYTRAX as the first 4-star airline in Mainland China


  4. January 2011, rated as the World SKYTRAX 5-star Airline, the highest rating ever given to an airline in Mainland China


  5. December 2011, rated by readers of the prestigious travel magazine Global Traveler as "Best Airline in China"


  6. December 2011, entered the "BRANDZ Top 50 Most Valuable Chinese Brands" for the first time with a brand value of USD427 million


  7. January 2012, ranked fifth in the list of the world's safest airlines by the German aviation magazine Aero International which is an authority on airline safety


  8. March 2012, retained the title of SKYTRAX 5-star Airline


  9. March 2012, retained the two titles of SKYTRAX as Best Airline in China and Most Outstanding Service in the China Region


  10. December 2012, remained on BRANDZ's list of the 50 most valuable Chinese brands


  11. April 2013, certified as a SKYTRAX 5-star Airline for the third time in a row


  12. November 2015, accumulated over 5 million hours of safe flights since beginning and lately awarded "Flight Safety 5-Star Award" by CAAC


  13. February 2016, listed as one of World's Top 5 safest airlines by JACDEC


  14. July 2016, Hainan Airlines is awarded 5-Star Rating for sixth consecutive year


  15. June 2017, Hainan Airlines Enters Pantheon of SKYTRAX's Top Ten Airlines of the Year


  16. July 2018, Hainan Airlines Awarded the SKYTRAX Five-Star Airline designation for the 8th consecutive year at 2018 SKYTRAX World Airline Awards


  17. June 2019, Hainan Airlines Awarded the SKYTRAX 5-Star Airline designation for the 9th consecutive year


  18. November 2020, Hainan Airlines is awarded 5-Star Rating for tenth consecutive year


  19. August 2021, Hainan Airlines receives a 5-star Covid-19 Airline Safety Rating certificate and wins Covid-19 Airline Excellence Award globally by Skytrax


  20. September 2021,Hainan Airlines won the honor of SKYTRAX "Five Star Airline" for the 11th time, and won three awards, including "Best Airline in China", "Best Airline Staff in China" and "Best Business Class in China". At the same time, Hainan Airlines won the top ten honors in SKYTRAX's "The World's Best Airlines".


  21. September 2021,Hainan Airlines won SKYTRAX "Best Airline Staff in China" and "Best Cabin Crew in China", ranking seventh in the "The World’s Best Airline Cabin Crew"


  23. November 2022,Hainan Airlines won the second place in the 2022 "Top 100 Enterprises in Hainan Province" and the first place in the 2022 "Top 50 Service Enterprises in Hainan Province".


  25. February 2023,Hainan Airlines won the honorary title of "SKYTRAX Five-Star Airlines" for the twelfth time


  26. June 2023,Hainan Airlines won SKYTRAX's top ten global or regional awards, including the "Best Airline in China, the Best Employee Service in China, and the Best Business Class Comfort Products in the World". Meanwhile, Hainan Airlines ranked third in the "World Best Business Class Meals", fifth in the "World Best Flight Attendants", and fifth in the "World Best Cabin Cleaning". It also won the top ten global or regional awards.


  27. July 2023,Hainan Airlines won the "2023 Top 100 Annual Brands List" - "2023 Top 50 Brand Marketing Cases List"