Domestic Flight Transfers

1. For airports that provide transfer services the connecting times are as follows:



Airports and Hainan Airlines designated terminals Connecting times
Beijing Capital-T2 90 minutes (T2 to T2)
160 minutes (T2 to T3)
Chongqing Jiangbei -T3 60 minutes (T3 to T3)
100 minutes (T3 to T2)
Kunming- Changshui International Airport 90 minutes(HU to HU others)
100 minutes(HU to others)
Urumqi -T2 Hainan Airlines International Flights - Other Airlines International Flights: 90minutes
Hainan Airlines International Flights - Foreign Airlines International
70 minutes (T2 to T2)
90 minutes (T2 to T1/T2 to T3)
Xi’an-T2 Hainan Airlines International Flights - Other Airlines International Flights: 60minutes
Hainan Airlines International Flights - Foreign Airlines International
60 minutes (T2)
80 minutes (T3)
Zhengzhou -Xinzheng International Airport 90 minutes
Shenzhen-T3 90 minutes
Guangzhou-T1 90 minutes
Wuhan-T3 90 minutes
Chengdu Tianfu-T2 90 minutes
Nanchang-T2 90 minutes
Jinan-Yaoqiang International Airport 90 minutes
Changsha -T2 100 minutes(T2-T2)
120 minutes(T1-T2)
Shijiazhuang-T2 70 minutes
Lanzhou-T1、T2 90minutes
Hefei-Xinqiao International Airport 90minutes
Nanning-T2 120minutes
Hohhot Baita Airport Terminal 60minutes
Qingdao Jiaodong Airport Terminal 90minutes
Guiyang-T2 60minutes

The above transfer times are for reference only. Please plan according to the actual announcements of the second airline.

Notes:
1. It takes around 300 minutes (5 hours) to transfer between Beijing Capital International Airport and Beijing Daxing International Airport.

2. Hainan Airlines currently only provide transit services at the above mentioned airports. For specific transfer details, please refer to the local airport policy.

2. Same-day transfer service

Applicable Scope:

Passengers who transit through Beijing Capital, Chengdu Tianfu, Chongqing, Changsha, Guangzhou, Guiyang, Hefei, Hohhot, Jinan, Kunming, Lanzhou, Nanchang, Nanning, Qingdao, Shenzhen, Shijiazhuang, Urumqi, Wuhan, Xi'an, Zhengzhou and take connecting flights from the total 11 airlines under the HNA Group: including Hainan Airlines, Grand China Air, Tianjin Airlines, Suprana Airlines, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Guangxi Beibu Gulf Airlines, Air Changan, and Lucky Air.


Airport with through check in service for same day transfers for domestic flights

Transfer Airport

Transfer Type

Transfer Check-in Service

Beijing

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Chongqing

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Kunming

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Urumqi

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Xi'an

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Zhengzhou

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Guangzhou

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Shenzhen

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Wuhan

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Chengdu Tianfu

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Nanchang

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Jinan

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Changsha

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Shijiazhuang

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Lanzhou

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Hefei

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Nanning

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Hohhot

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Qingdao

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes

Guiyang

HNA group airline=Same airline

Yes

HNA group airline=Other HNA group airline

Yes


Same Airline Transfers

Transferring from a Hainan Airlines flight or from a Hainan Airlines Group flight (Grand China Air, Tianjin Airlines, Suprana Airlines, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Guangxi Beibu Gulf Airlines, Air Changan,  and Lucky Air) to a connecting flight operated by the same airline.
Ex. Transferring from a Hainan Airlines flight to a connecting Hainan Airlines flight, or from a Tianjin Airlines flight to a connecting Tianjin Airlines flight.

Different Airline Transfers

Transferring from a Hainan Airlines flight or from a Hainan Airlines Group flight (Grand China Air, Tianjin Airlines, Suprana Airlines, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Guangxi Beibu Gulf Airlines, Air Changan, and Lucky Air) to a connecting flight operated by a different airline.
Ex. Transferring from a Hainan Airlines flight to a connecting Tianjin Airlines flight, or from a Capital Airlines flight to a Hainan Airlines flight.


3. Overnight transfer services

Applicable Scope

Transit via Changsha, Shijiazhuang, Wuhan, Xi'an, Chongqing, Jinan, Lanzhou, Hohhot, Guiyang take Hainan Airlines or Hainan Airlines' airlines (Grand China Airlines / Tianjin Airlines / Lucky Air / Capital Airlines / Western Airlines / Urumqi Airlines / Fuzhou Airlines / Guangxi Beibu Gulf Airlines / Changan Airlines / Suparna Airlines) connecting flights, connecting passengers who meet the overnight accommodation standards can enjoy free accommodation services.


Accommodation Service

At transfer stations in Changsha, Shijiazhuang, Wuhan, Xi'an, Chongqing, Jinan, Lanzhou, Hohhot, Guiyang as the current overnight transfer service providers are all local airports, all specific application requirements, application conditions, and change information for transfer accommodation and vehicle transfer services are subject to airport notifications.

Remarks:

(1) The accommodation services in Changsha, Shijiazhuang, Wuhan, Xi'an, Chongqing, Jinan, Lanzhou, Hohhot, Guiyang are provided by the airport free of charge. Passengers enjoy the service standards of the eight airports. The service provision and termination time shall be subject to the airport notice.

(2)Passengers with an overnight layover at Changsha Airport and a transit connecting time between 8 and 48 hours (inclusive) are eligible to apply for one night of complimentary accommodation (choice of either meals or accommodation). Each person will be provided with one bed, and room-sharing is required. Breakfast is not included. Passengers shall be responsible for any costs resulting from room upgrades or additional expenses. Reservations must be made in advance through the "Transit Passenger Service" WeChat mini-program.

(3)Overnight transit passengers with connecting flights at Shijiazhuang Airport scheduled for the following day are eligible for one night of complimentary accommodation at a designated hotel. Reservations must be made one day prior to the departure of the first flight. Passengers may apply for the complimentary accommodation service through the "Hebei Airport Passenger Service" WeChat mini-program, specifically in the "Service Reservations" section of the Transit Connecting Module, or by dialing 0311-96360. The complimentary accommodation service provides one bed per person. In the case of one person staying in a standard room, room-sharing with a same-sex passenger may be required in the evening. Meals are not included, and check-out time at the hotel is before 12:00 PM on the following day. For unaccompanied passengers aged 12 to 18 (inclusive those who are 12 years old) who require individual accommodations, single-room accommodation service is provided without any additional room rate charges. However, complimentary overnight accommodation service is not available for unaccompanied children under the age of 12 (excluding those who are 12 years old).


(4)Passengers who transfer through Wuhan Airport within 48 hours and need overnight accommodation can apply for free accommodation for the first night. Arrange for two people of the same gender to stay in a standard double room (if the passenger requests to stay in a standard double room or single room separately, the price difference should be increased by 120 yuan per room), and one person per bed (including a special breakfast box for transit passengers). Infants under the age of 2 cannot arrange separate beds, and children over the age of 2 must accompany adults (over the age of 18) into the same room. Free transfer overnight accommodation services require advance reservations through the "Transfer Passenger Service" WeChat applet or phone 18162627790.


(5) For individual travelers who transit through Xi'an Xianyang Airport, search for "Imagine Travel at Western Airport" on the WeChat public account, click "Check-in·Transit" and then click the transfer service to book.

(6)For passengers who are transiting through Chongqing Jiangbei International Airport and need accommodation:

① "Chongqing Fly·One Stay": Provides eligible air-to-air transfer passengers with free accommodation and pick-up and drop-off services at a contracted hotel for a single occasion.

② Conditions of reservation: Take overnight air-to-air transfer through Chongqing Jiangbei International Airport, their origin and destination are in different cities, and transfer flight pick-up time is within 8-48 hours

③ Booking channel: WeChat Mini Program "Chongqing Fly Member"-Yuyue Transfer-Air-to-Air Transfer-Domestic Transfer.

④ Conditions of use: Eligible transit passengers receive the verification QR code for the "Chongqing Fly·One Stay" free accommodation product → Passengers arrive at Chongqing Jiangbei International Airport, go to the "Chongqing Fly Member Service Centre" and present the received QR code for the "Chongqing Fly·One Stay" free accommodation product to the staff → The staff verifies the QR code, and issues paper coupons for the "Chongqing Fly·One Stay" free accommodation to passengers after reviewing the passengers' information → Passengers wait at the Chongqing Fly Member Service Centre, the staff will arrange the special car to pick up passengers to the designated hotel. Passengers will check in with the paper coupon for the "Chongqing Fly·One Stay" free accommodation → Passengers will be dropped off at Chongqing Jiangbei International Airport at the agreed time on the next day

⑤ Service tips

1.T3A terminal“"Chongqing Fly Member Service Centre" is located 100 meters to the left of the arrival port of Terminal T3A, near Gate 6,tel:023-67152716

2.T2A terminal“"Chongqing Fly Member Service Counter" is located 80 meters to the left of Gate 3,tel:17353110134

3.T2B terminal“"Chongqing Fly Member Service Counter" is located 60 meters to the left of Gate 6 at T2B,tel:023-67153209.

⑥ Instructions for passengers

1. The hotel of check-in is subject to actual arrangements.

2. One bed is provided for one person. If you require a single occupancy room, please pay the price difference at the hotel.

3. Passengers under 18 years old need to be accompanied by an adult when using related services and products.

4. Flight times are based on the planned time. There is no relevant discount service for passengers with on-time arrival fights. Passengers whose actual flight arrival time is postponed to after 21:00 due to flight delays will not enjoy relevant services and products.

5. If passengers arrive later than 24:00 on the same day, they should notify the Chongqing Fly Member Centre in advance by calling 023-67152151. If no notification is given, the relevant passengers will not be protected and the relevant responsibilities will be borne by the passengers themselves.

6. In principle, the waiting time for hotel pick-up should not exceed 30 minutes, except there are special circumstances.

7. Passengers should take the bus to the airport at the agreed time. If there is a missed flight due to personal reasons, the relevant responsibilities shall be borne by the passengers themselves.

8. Overnight transfer passengers can book either the "Chongqing Fly·One Stay" free accommodation product or the "Chongqing Fly·Yiyou" free tour service product. Passengers can only select one and cannot avail of both.

Free accommodation service at Xi'an Xianyang Airport:

a. The team needs to call 2 working days in advance to make a reservation. Please call Xianyang Airport's official service hotline 029-96788 to 9 to make an appointment.

b. Individual travelers need to book 1 working day in advance.

c. Please reserve the correct mobile phone number. After the reservation is approved, please check the confirmation SMS sent by the airport .

(7) For passengers who are transferring through Jinan Yaoqiang International Airport and need accommodation:

① Free accommodation

For passengers who have an overnight "Air to Air" layover at Jinan Airport for 6-48 hours and require accommodation. They can apply for free accommodation of 1 person/1 bed/1 night. (Free accommodation needs to be applied at least 1 day in advance. For details, please find out online through the WeChat Official Account of Jinan Airport or the Mini Program of Service for Transit Passengers, or inquire by phone.)

② Transit service application

Transit passengers can scan the QR code of the Mini Program of "Service for Transit Passengers" or subscribe to the "Jinan International Airport" WeChat Official Account and click on the transit service tab, or search for the WeChat Mini Program of "Service for Transit Passengers" to obtain the content and instructions of Jinan Airport's transfer service, and apply for relevant service online according to the usage rules, and go to the corresponding merchant for verification and use.

③ Transit service hotline

For any questions, passengers can call Jinan Airport customer service at 0531-96888; or the transit service hotline at 0531-82086485 (service hours: 08:00-22:00) for information.

Note: The above airport accommodation information is for reference only. Please refer to the latest announcement on the airport's official website.

(8) For passengers who are transiting at Lanzhou Zhongchuan International Airport and need accommodation:

① Passengers who transit on the same day with the original flight landing during meal times can receive a free meal voucher (07:00-08:30, 11:00-12:30, 17:00-18:30).

② Passengers who have an overnight layover within 24 hours shall be provided with one night of free accommodation (shared room for two people of the same gender). Check-out time for overnight stay is before 14:00 the next day. The passenger should call Lanzhou Airport transit hotline at 13669336855 at least 4 hours before the departure of the original flight to make a reservation for accommodation by himself/herself. Reservation hours are from 07:00 to 23:00.

③ Other details of the service will be explained by the Lanzhou Airport transit service counter.

④ Lanzhou Airport 24-hour hotline:0931-96556

(9) For passengers who are transiting at Hohhot Baita International Airport and need accommodation:

① Free accommodation - Passengers who have an overnight layover (within 24 hours) can apply in advance according to the specified time and enjoy one night of free accommodation.

Passengers who have an overnight layover at Hohhot Airport can enjoy one night of free accommodation if the transit time does not exceed 24 hours. Individual passengers should apply by phone at least 12 hours before the departure of the original flight; group passengers should apply for free accommodation service for overnight layover at least three days in advance by phone. If you need a single room, please pay the price difference for the room.

Transit hotel hotline:0471-4942700/4942777/18547117381

② Free pick-up and drop-off service - Passengers who have an overnight layover can enjoy the free pick-up and drop-off service of 1 round-trip for one time between the hotel and the terminal building.

For passengers who have an overnight layover, Hohhot Airport Company is responsible for providing the free pick-up and drop-off service of 1 round-trip for one time between the hotel and the terminal building. Please call the hotline for application.

Transit hotel hotline:0471-4942700/4942777/18547117381