| City | Starting time of check-in | Ending time of check-in | Service information |
|---|---|---|---|
| Beijing Capital Airport | 24 hours before the flight departure time | 1 hour before the flight departure time | — |
| City | Starting time of check-in | Ending time of check-in | Service information |
|---|---|---|---|
| Boston | 24 hours before the scheduled departure time | 5 hours before the scheduled departure time | Since it is necessary to verify your documents during check-in, please have your documents verified, enter your passport information, and receive a boarding pass at the check-in counter/transit counter of the airport. |
The above airport check-in times are for reference only. Subject to airport opening times, some flights may be delayed in opening. The handling time should be based on the actual opening time of each airport. For a stopover flight, the starting time of check-in at the stopover airport is subject to that of the departure airport. If you have any question, please call the 24-hour ticketing service hotline 95339 of Hainan Airlines.
Kind reminder:
1. Online check-in is not supported for some international and regional routes for the time being. Please go to the airport within the specified time for check-in. We are sorry for the inconvenience so suffered by you.
2. For the sake of your safety, the online check-in function is not available to passengers who need special care for the time being, such as those carrying an infant. We are sorry for the inconvenience so suffered by you.
3. If you want the airport to reissue a boarding pass or need to check in your baggage after check-in, please handle the boarding pass reissuing or baggage check-in procedure at the designated check-in counter of the airport within the specified time.
4. Any carry-on item must comply with the air transportation safety regulations.
5. Your boarding gate may change. Please confirm it when arriving at the airport before boarding.
6. If you have completed check-in online but are unable to take your flight on schedule, please log into the Hainan Airlines website to cancel your seat or call the service hotline 95339 one hour before the flight departure time.
7. In any special case such as flight cancellation or merger, or aircraft type or seat layout change, your seat number may change. Please follow the staff's instructions.