Special Baggage

Hainan Airlines Pet Transportation Overview

Please click here to download a detailed description of our pet transportation service

Please click here to read the Notice on the Regulations of Entry and Quarantine of Pets by China Customs. For other specific quarantine requirements, please visit the official Chinese Customs website at http://www.customs.gov.cn.

For transporting your pet with Hainan Airlines please make an appointment with Hainan Airlines at least more than 48 hours before the scheduled departure time of the flight to allow sufficient time to prepare your pet for the trip. You will need to carefully read and fill out Hainan Airlines Pet Transportation Agreement when handling the booking procedures for the pet transportation.

*Please note: Pet transportation will be unavailable if the forecasted temperature on the date of travel is minus 12 degrees Celsius (10 degrees Fahrenheit) or colder / 30 degrees Celsius (86 degrees Fahrenheit) and above for the cities you are departing from, arriving at and or transiting in.

Sports Equipment

For international routes (or routes where the luggage is counted by piece not weight) the following sports equipment cannot be more than 203cm (length + width + height), but you will not be charged oversize fees if the total size is more than 158cm.

1. Sleeping bags for camping
2. One appropriately packed bicycle (single seat, non-motorized tour or competition bicycle). The handlebars must be turned aside, and the pedals must be removed.
3. One standard set of water skis or slalom skis.
4. One set of appropriately packed fishing tackle: No more than two fishing rods, one reel, one fishing net, one pair of fishing boots and a tackle box.
5. Guns for sport: no more than one gun case with a maximum of two rifles and 10 pounds (5 kg) of bullets, one shooting mat, one silencer and tools, or two hunting guns and two cases, or one handgun case with no more than five handguns and no more than 10 pounds (5 kg) of bullets in it, one silencer, a scope and tools.
6. Any handheld musical instrument not exceeding 39 inches (100 cm) in length.
7. One set of snow skis: One pair of skis, two ski poles and/or one pair of ski boots.
8. One set of golf equipment: includes 14 clubs, 12 golf balls, and a pair of golf shoes.
9. One set of windsurfing equipment: including mast, boom, and sail (the total size (length + width + height) of each piece of windsurfing equipment should be less than 277 cm or 109 inches, and no more than 203 cm or 80 inches for any one side).

Archery Equipment

Bows and arrows must be placed in a hard case especially designed for transportation;

Fees:
a. Domestic flights (or routes where luggage is counted by weight not piece):
If checked luggage + Archery equipment does not weigh more than the free luggage allowance: no additional fees.
If checked luggage + Archery equipment does weigh more than the free luggage allowance:

Overweight fees for Archery equipment
Overweight	Charges
0 kg - 6 kg	Charge according to the actual weight
6 kg - 15 kg	Charge 6kg
Over 15 kg	Charge 6kg for the first 15kg; if more than 15kg will charge the standard overweight fee per kilo.

If the archery equipment is not placed in a hard case then when checking in an “Exempt from liability” tag will be placed on the container, to show that HNA will not compensate for any damaged baggage;
Examples of acceptable cases

Archery case

Archery case on wheels

Sledges and Ski Equipment

Fees:
a. Domestic flights (or routes where luggage is counted by weight not piece): Sledge / Ski equipment: a pair of skis, two ski poles and/or a pair of ski boots.
Each passenger may take only one set of sledge and ski equipment at the special fee standard.
If checked luggage + Sledge /Ski equipment does not weigh more than the free luggage allowance: no additional fees.
If checked luggage + Sledge /Ski equipment does weigh more than the free luggage allowance:

Overweight fees Sledge and Ski equipment
Overweight	Charges
0 kg - 3 kg	Charge according to the actual weight
3 kg - 15 kg	Charge 3kg
Over 15 kg	Charge 3kg for the first 15kg; if more than 15kg will charge the standard overweight fee per kilo.

b. International flights (or routes where luggage is counted by piece not weight):
The first set is free; the second set will only charge 33% of the standard fees; the third set and above is charged the standard excess baggage fees.
Click here for excess luggage fees.
Note: the total weight of the sledge / ski equipment cannot be more than 23kg and the total size (length + width + height) cannot be more than 203cm (80in)

Examples of acceptable cases

Fishing Equipment

Fees:
a. Domestic flights (or routes where luggage is counted by weight not piece):
If checked luggage + fishing equipment does not weigh more than the free luggage allowance: no additional fees.
If checked luggage + fishing equipment does weigh more than the free luggage allowance:

Overweight fees for Fishing equipment
Overweight	Charges
0 kg - 4 kg	Charge according to the actual weight
4kg - 15 kg	Charge 4kg
Over 15 kg	Charge 6kg for the first 15kg; if more than 15kg will charge the standard overweight fee per kilo.

If the archery equipment is not placed in a hard case then when checking in an “Exempt from liability” tag will be placed on the container, to show that HNA will not compensate for any damaged baggage;
Note:
Hainan Airlines allows passengers to replace the free baggage with fishing equipment.
Fishing equipment: includes two fishing rods with reels, a fish basket, a fish net, a pair of boots and a tackle box.
If the fishing equipment is not placed in a hard case then when checking in an “Exempt from liability” tag will be placed on the container, to show that HNA will not compensate for any damaged baggage and the baggage declared value cannot be purchased for fishing equipment.
The total size (length + width + height) for the fishing equipment case cannot be more than 158cm (62in), otherwise it needs to be transported as cargo.
Examples of acceptable cases
Suggest: only use the pictures but if you must use English then it’s okay

Diving Equipment

Fees:
a. Domestic flights (or routes where luggage is counted by weight not piece):
(Diving set = empty diving tanks, spear gun with empty CO2 cartridges)
If checked luggage + diving equipment does not weigh more than the free luggage allowance: no additional fees.
If checked luggage + diving equipment does weigh more than the free luggage allowance:

Overweight fees for Diving equipment
Overweight	Charges
0 kg - 6 kg	Charge according to the actual weight
6 kg - 15 kg	Charge 6kg
Over 15 kg	Charge 6kg for the first 15kg; if more than 15kg will charge the standard overweight fee per kilo.

b. International flights (or routes where luggage is counted by piece not weight):
(Diving set = empty diving tanks, spear gun with empty CO2 cartridges)
Free, if within the free luggage allowance; if more than the free luggage allowance then will charge according to the standard excess fees.
Click here for excess luggage fees.

If the diving equipment is not placed in a hard case then when checking in an “Exempt from liability” tag will be placed on the container, to show that HNA will not compensate for any damaged baggage and the baggage declared value cannot be purchased for diving equipment.
Examples of acceptable cases

Hockey/Lacrosse Equipment

HNA permits passenger to substitute one piece of free luggage allowance with 2 lacrosse sticks or hockey sticks tied together.

Fees:
a. Domestic flights (or routes where luggage is counted by weight not piece):
If checked luggage + Hockey/lacrosse equipment does not weigh more than the free luggage allowance: no additional fees.
If checked luggage + Hockey/lacrosse equipment does weigh more than the free luggage allowance:

Overweight fees for Hockey/Lacrosse equipment
Overweight	Charges
0 kg - 6 kg	Charge according to the actual weight
6 kg - 15 kg	Charge 6kg
Over 15 kg	Charge 6kg for the first 15kg; if more than 15kg will charge the standard overweight fee per kilo.

If the hockey/lacrosse equipment are not placed in a hard case then when checking in an “Exempt from liability” tag will be placed on the container, to show that HNA will not compensate for any damaged baggage and the baggage declared value cannot be purchased for javelins.
Examples of acceptable cases

Water Skis / Wake Boards

Water Skis/ Wake Boards must be placed in a hard case especially designed for transportation;

Fees:
a. Domestic flights (or routes where luggage is counted by weight not piece):
If checked luggage + Water Skis/ Wake Boards equipment does not weigh more than the free luggage allowance: no additional fees.
If checked luggage + Water Skis/ Wake Boards equipment does weigh more than the free luggage allowance:

Overweight fees for Water Skis/ Wake Boards
Overweight	Charges
0 kg - 3 kg	Charge according to the actual weight
3 kg - 15 kg	Charge 3kg
Over 15 kg	Charge 3kg for the first 15kg; if more than 15kg will charge the standard overweight fee per kilo.

b. International flights (or routes where luggage is counted by piece not weight):
Free if within the free luggage allowance; If more than the free baggage allowance then will only charge 33% of the standard fees.
Click here for excess luggage fees.
Note:
-The length cannot be more than 107cm / 43in, Hainan Airlines can accept up to 2 sets of skis or 2 wake boards in one container.
-Hainan Airlines will not responsible for any damage to water skis/wake boards during transportation if they are not placed in a hard container especially designed for transportation, and the baggage declared value cannot be purchased for water skis/wake boards.

Examples of acceptable cases

Team case

Individual case

Sports Balls and Equipment

Including: handballs, polo balls, tennis balls, baseballs, badminton birdies, soccer balls, basketballs, softballs, hockey pucks, volleyballs, ping pong balls, footballs, lacrosse balls, gate balls / croquet balls, balls for artistic gymnastics and other relevant supporting equipment.
Inflatable balls: Water polo, basketball, volleyball, football and soccer balls etc.
Other supporting equipment: such as baseball bags, bats, home plate, pitcher’s board, gloves, safety devices etc. can generally be transported as checked luggage.

Bowling Equipment

A set of bowling equipment includes: 1-3 bowling balls + a pair of bowling shoes; Hainan Airlines only allows three balls at most in one bag;
Cleaning products for the bowling balls that have large amounts of acetone or alcohol above 70% are considered dangerous goods and cannot be transported.

Fees:
a. Domestic flights (or routes where luggage is counted by weight not piece):
If checked luggage + bowling equipment does not weigh more than the free luggage allowance: no additional fees.
If checked luggage + bowling equipment does weigh more than the free luggage allowance:

Overweight fees for Bowling equipment
Overweight	Charges
0 kg - 6 kg	Charge according to the actual weight
6 kg - 15 kg	Charge 6kg
Over 15 kg	Charge 6kg for the first 15kg; if more than 15kg will charge the standard overweight fee per kilo.

Note:
If the bowling equipment is not placed in a hard case then when checking in an “Exempt from liability” tag will be placed on the container, to show that HNA will not compensate for any damaged baggage and the baggage declared value cannot be purchased for bowling equipment.
Examples of acceptable cases

Guns For Sport And Ammunition

Need to apply with Hainan Airlines when making your reservation. Can only be transported as checked baggage after getting approval.
Need to bring all applicable material to the check in counter at least more than 120 minutes prior to the departure time for inspection.
Must have all licenses, permits, import/export certificates, government permission etc. and an approval certificate from the Chinese sports administrative department.
The ammunition and gun must be packed separately.
Each passenger can bring a maximum of 5kg of ammunition, and must be packed in a solid opaque container.
If travelling in a group then each passenger’s ammunition must be packed separately.
Fees:
Guns and ammunition are not included in the free baggage allowance and will be charged according to the standard excess luggage fees.
a. Domestic flights (or routes where luggage is counted by weight not piece): Calculated at 1.5% of the full fare economy price for each kilogram on the date of the flight.
b.International flights (or routes where luggage is counted by piece not weight): Will charge according to the standard excess fees.
Click here for excess luggage fees.
Acceptable consignment boxes

Surf Equipment

Fees:
a. Domestic flights (or routes where luggage is counted by weight not piece):
The total size of each surf board (length + width + height) must be less than 277cm (109in), but a single side cannot be more than 203cm (80in) in length, including wind boards with masts, arm extensions and sails.
If checked luggage + Surf Equipment does not weigh more than the free luggage allowance: no additional fees.
If checked luggage + Surf Equipment does weigh more than the free luggage allowance:

Overweight fees for Surf equipment
Overweight	Charges
0 kg - 6 kg	Charge according to the actual weight
6 kg - 15 kg	Charge 6kg
Over 15 kg	Charge 6kg for the first 15kg; if more than 15kg will charge the standard overweight fee per kilo.

b. International flights (or routes where luggage is counted by piece not weight):
The total size of each surf board (length + width + height) must be less than 277cm (109in), but a single side cannot be more than 203cm (80in) in length, including wind boards with masts, arm extensions and sails.
Surf equipment is not included in the free checked luggage allowance; The first set is charged 50% of the standard excess baggage fees; the second set or more will charge according to the standard excess fees.
Click here for excess luggage fees.

If the surf equipment is not placed in a hard case then when checking in an “Exempt from liability” tag will be placed on the container, to show that HNA will not compensate for any damaged baggage and the baggage declared value cannot be purchased for the surf equipment.

Camping Equipment

Hainan Airlines allows passengers to replace the free baggage with camping equipment, including but not limited to: tents, backpacks including hard cases, sleeping bags etc.
Items made from cloth, plastic, vinyl, or other non-wear-resistant materials, as well as items with aluminum frames, outer pockets, straps, buckles, and other protruding parts, can be transported but only as fragile items;
Articles that can be transported as fragile articles include: cloth, plastic, ethylene or other articles made of materials resistant to friction, as well as articles with aluminum racks, outer counters, back belts, buttons, and other protruding parts.
Hainan Airlines is not responsible for damage to fragile items.
According to the “Transportation of Dangerous Goods Regulations”, lanterns, stoves, heating equipment using liquid fuels, propane, butane, or similar substances are not allowed to be transported as baggage.

Bicycles

Fees:
a. Domestic flights (or routes where luggage is counted by weight not piece):
If checked luggage + bicycle does not weigh more than the free luggage allowance: no additional fees.
If checked luggage + bicycle does weigh more than the free luggage allowance:

Overweight fees for Bicycles
Overweight	Charges
0 kg - 6 kg	Charge according to the actual weight
6 kg - 15 kg	Charge 6kg
Over 15 kg	Charge 6kg for the first 15kg; if more than 15kg will charge the standard overweight fee per kilo.

Note:
Hainan Airlines will only accept non-motorized tour or competition bicycle as checked baggage.
Bicycles can only be transported as checked baggage with permission from Hainan Airlines (determined by the aircraft size and load conditions).
Bicycles must weigh less than 32kg (70lbs), if the bicycle weighs more then it must be transported as cargo
One passenger can transport up to two bicycles packed in a single container.
Preparation to be done before transporting bicycles:
(1) Bicycle pedals need to be removed (or turned aside);
(2) Handlebars must be turned aside;
(3) The bike must be put into a sturdy box or bag designed especially for transportation;
(4) Tires must be deflated.
Examples of acceptable cases

Golf Equipment

Fees:
a. Domestic flights (or routes where luggage is counted by weight not piece):
(One golf set = 14 clubs, 12 golf balls and a pair of golf shoes)
If checked luggage + golf equipment does not weigh more than the free luggage allowance: no additional fees.
If checked luggage + golf equipment does weigh more than the free luggage allowance:

Overweight fees for Golf equipment
Overweight	Charges
0 kg - 6 kg	Charge according to the actual weight
6 kg - 15 kg	Charge 6kg
Over 15 kg	Charge 6kg for the first 15kg; if more than 15kg will charge the standard overweight fee per kilo.

b. International flights (or routes where luggage is counted by piece not weight):
Free, if within the free luggage allowance; if more than the free luggage allowance then will charge according to the standard fees.
(One golf set=one golf bag (including clubs and balls) + 1 pair of golf shoes
Can bring one set of golf equipment for free (in addition to your free checked baggage allowance), the total weight cannot be more than 23kg and the total size (length + width + height) cannot be more than 158cm (62in).
If bringing a 2nd set of golf equipment will charge 50% of the standard excess fees; if bringing a 3rd set or more will charge the standard excess fees.
Click here for excess luggage fees.

If the archery equipment is not placed in a hard case then when checking in an “Exempt from liability” tag will be placed on the container, to show that HNA will not compensate for any damaged baggage;
3. Examples of acceptable cases

Hard-sided box, soft bag, or soft bag with wheels

Javelins

HNA allows javelins to replace 1 piece of free luggage allowance. The javelins must be tied together and placed in a hard case
Fees:
a. Domestic flights (or routes where luggage is counted by weight not piece):
If checked luggage + javelins does not weigh more than the free luggage allowance: no additional fees.
If checked luggage + javelins does weigh more than the free luggage allowance: Calculated at 1.5% of the full fare economy price for each kilogram on the date of the flight.

b. International flights (or routes where luggage is counted by piece not weight):
Free, if within the free luggage allowance; if more than the free luggage allowance then will charge according to the standard fees.
Click here for excess luggage fees.
If the javelins are not placed in a hard case then when checking in an “Exempt from liability” tag will be placed on the container, to show that HNA will not compensate for any damaged baggage and the baggage declared value cannot be purchased for javelins.

Seat-occupying baggage

Size and Weight Requirements:
Domestic Flights: The size cannot be more than 40cm + 60cm +100cm; the weight cannot be more than 72kg
International flights: The size cannot be more than 40cm + 60cm +100cm; the weight cannot be more than 75kg
If the seat occupying luggage does not meet the size and weight requirements then it needs to be transported as cargo.
Reservation Requirements:
Need to apply for the seat occupying baggage when booking the ticket for the passenger taking the flight.
Note:
1. The seat occupying baggage cannot block anyone from seeing the fasten seat belt sign, no smoking sign or the emergency exit sign.
2. The seat occupying baggage cannot impede the aisle or exits.
3. The seat occupying baggage cannot contain any dangerous products.
4. The seat occupying baggage must be packed or covered in a way where it will not cause injury to anyone.
5. A seat belt must be used to secure the baggage to prevent it from moving during the flight.
6. A ticket must be purchased for the seat occupying baggage but the ticket for the seat occupying luggage does not include free check in baggage.

Wheelchairs/Mobility Devices

For passengers who require the use of a wheelchair for mobility, Hainan Airlines allows you to bring your wheelchair into the cabin provided it meets our requirements.
For passengers who require the use of a wheelchair for mobility, your wheelchair can be transported for free as checked baggage; For passengers who do not require the use of a wheelchair for mobility but will transport one as checked luggage then if the wheelchair exceeds the free baggage allowance will charge the standard excess baggage fees.
Click here for excess baggage fees.
The wheelchair can be checked in at the check in counter or at the boarding gate.
If brining an electric wheelchair:
a.Batteries must be disconnected and the battery poles need to be wrapped with tape to prevent short circuiting and securely attached to the wheelchair.
b. Please bring the wheelchair manual to the airport.
c. Please call Hainan Airlines at least 24 hours before your flight to make the proper arrangements.
Other mobility devices such as crutches, canes, braces etc. can be brought onboard the aircraft in addition to the standard carry-on baggage allowance.

Precision instruments, electrical appliances, musical instruments, cosmetics, lithium batteries and other items

Definition and classification of precision instruments, electrical appliances, musical instruments and other items

Precision Instruments include precision measuring instruments, precision astronomical observation instruments, precision remote sensing instruments, precision measurement and control instruments, precision medical instruments and other high-tech equipments with automated, digital, intelligent, comprehensive and multi-dimensional, dynamic measuring functions. Common precision instruments include various water quality analysis instruments, environmental testing instruments, microscopes, pipettes, incubators, drying equipment, weighing apparatus, spectral analysis instruments, chromatography instruments, test chambers, lab supplies, lab equipment, life scientific instruments, optical instruments, dehumidification and purification instruments, physical testing equipment, food testing equipment, drug testing equipment, textile equipment, petroleum equipment, medical equipment and so on.
Electrical Appliances refer to all appliances that use electricity. From a professional point of view, they mainly refer to electrical devices, equipment and components which connect and break a circuit and transform circuit parameters to achieve control, regulation, switching, detection and protection of circuits or electrical equipment. From a general point of view, they mainly refer to electrical equipment commonly used at home for convenience, such as televisions, air conditioners, refrigerators, washing machines, computers, and various small household appliances.
Musical instruments refer to instruments that can produce musical sounds and be used for musical art re-creation. Musical instruments are divided into the two categories of Chinese national instruments and Western instruments.
1. ① Chinese national musical instruments are divided into:
  - Idiophones: such as the gong, wooden fish, and cymbal.
  - Membranophones: such as the peace drum, and octagonal drum.
  - Aerophones: such as the trombone, nomad flute, whistle, cucurbit flute, and suona.
  - Chordophones: such as the qiang, liuqin, pipa, erhu, and morin khuur.
2. ② Western musical instruments are divided into:
  - Stringed instruments: such as the violin, viola, cello, harp, electric guitar, and bass guitar.
  - Woodwind instruments: such as the flute, piccolo, clarinet, oboe, and saxophone.
  - Brass-wind instruments: such as the trumpet, cornet, tuba, trombone, and horn.
  - Keyboard instruments: such as the piano, accordion, and electronic organ.
  - Percussion: such as the kettle drum, xylophone.

Precision Instruments & Electrical Appliances

Precision instruments include: astronomical observation instruments, remote sensing instruments, measurement and control instruments, medical instruments and other high-tech equipment with automated, digital, intelligent, comprehensive and multidimensional, dynamic measuring functions. As well as, various water quality analysis instruments, environmental testing instruments, microscopes, pipettes, incubators, drying equipment, weighing apparatus, spectral analysis instruments, chromatography instruments, test chambers, lab supplies, lab equipment, life scientific instruments, optical instruments, dehumidification and purification instruments, physical testing equipment, food testing equipment, drug testing equipment, textile equipment, petroleum equipment, medical equipment etc.
Transportation Requirements:
Precision instruments & electrical appliances should be transported as cargo, if transporting them as checked baggage, then need to meet the following requirements:

Size and Weight:
a. Domestic flights (or routes where luggage is counted by weight not piece): The total size cannot be more than 40cm + 60cm +100cm; and the total weight cannot be more than 50kg.
b. International flights (or routes where luggage is counted by piece not weight): The total size cannot be more than 158cm (62in); and the total weight cannot be more than 32kg.
Packing requirements:
It can only be transported as checked luggage if it has the factory packaging/case or packed in a way which meets Hainan airlines requirements.
It's recommend transporting it in a hard case, and to pack the inside of the case with material which will prevent the equipment being damaged by turbulence or other shaking during the transportation process.
Fees:
a. Domestic flights (or routes where luggage is counted by weight not piece): If checked luggage + Precision Instruments or Electrical Appliances does not weigh more than the free luggage allowance: no additional fees.
If checked luggage + Precision Instruments & Electrical Appliances does weigh more than the free luggage allowance: Calculated at 1.5% of the full fare economy price for each kilogram on the date of the flight.
b. International flights (or routes where luggage is counted by piece not weight):
Free, if within the free luggage allowance; if more than the free luggage allowance then will charge according to the standard excess fees.
Click here for excess luggage fees.
Dangerous materials:
a. Cannot be transported if the equipment has any dangerous products (ex. explosives, gases, flammable liquids, flammable solids, spontaneously combustion substances, substances that release flammable gases in contact with water, oxidants and organic peroxides, toxic and infectious substances, radioactive substances, corrosive substances and miscellaneous dangerous goods).
b. If unidentified or suspected dangerous products then Hainan airlines staff can ask the passenger to provide a test report issued from a dangerous goods identification agency or product manufacturer recognized by the CAAC to prove that the equipment will not cause danger to the flight, then can be transported.
c. For equipment that cannot provide test reports, or if the test reports do not meet our requirements, then Hainan Airlines can refuse to transport them.
When checking in an “Exempt from liability” tag will be placed on the container, to show that Hainan Airlines will not compensate for any damaged baggage and the baggage declared value cannot be purchased for the equipment.

Smoking Paraphernalia, Medicine, and Cosmetics You Need During your Travels

Passengers are allowed to carry a reasonable amount of medicine and cosmetics they need for the journey that contain flammable substances.
Under no circumstances shall passengers carry lighters or safety matches on the flight.
Passengers carrying medicine and cosmetics containing flammable substances shall check in according to relevant provisions published by the security check department.

Lithium Batteries

Passengers' laptop computers, cell phones, cameras, personal digital assistant and other portable electronic devices, if the contents of their lithium batteries are no more than 2 g, or the rated energy is under 100 Wh, can be treated as check-in or carry-on baggage; if the rated energy of their lithium batteries is between 100 Wh and 160 Wh, they can be treated as check-in or carry-on baggage after being approved by the carrier; and passengers should avoid their devices starting accidentally or the battery separating from the equipment. Spare batteries of portable electronic devices, the contents of which are no more than 2 g, or the rated energy under 100 Wh, can be treated as carry-on luggage with no more than 2; If the rated energy of the lithium battery is between 100 Wh and 160 Wh, you can carry no more than 2 after being approved by the carrier. Spare batteries should be wrapped up and separated from metal items, such as coins, keys, jewels and so on.
Portable electronic medical devices that have a battery with a rated energy value of no more than 160 Wh or a lithium content of no more than 8 g can be transported as checked-in or carry-on luggage after receiving approval from the carrier. If the backup batteries or lithium ion batteries have a rated energy value of no more than 160 Wh or a lithium content of no more than 8 g, two of them at most can be transported as carry-on luggage after receiving approval from the carrier. Lithium batteries that have a rated energy value of higher than 160 Wh are strictly prohibited.
Electric wheelchairs or mobility aiding tools that have non-removable batteries shall be transported as checked-in luggage. If the battery is removable and has a rated energy value of no more than 300 Wh, the lithium battery can be removed and carried after receiving approval from the carrier. If the backup batteries have a rated energy value of no more than 160 Wh, two of them at most can be carried after receiving approval from the carrier. If the backup batteries have a rated energy value of no more than 300 Wh, one of them at most can be carried after receiving approval from the carrier.
Lithium Battery Protection Measures
1. 1. Each backup battery should be well protected against short circuiting, which includes putting the backup battery in the original retail packaging or insulating its electrodes, for example covering exposed electrodes with tapes or packing each battery individually in plastic bags or protection bags. At the same time, measures shall be taken to prevent the battery from being crushed, punctured, or subjected to high pressure. These factors will cause short circuiting inside the battery, resulting in overheating.
2. 2. Measures should be taken to prevent the lithium battery installed in the device from starting up unintentionally. At the same time, equipment with lithium batteries installed must be securely fastened inside a package, to prevent the battery from separating from the device during moving or luggage sorting.
3. 3. The check-in counter provides passengers with plastic bags and other items to prevent lithium battery short circuiting and helps passengers protect backup lithium batteries against short circuiting.
Standard-exceeding Battery Approval Unit
For base units, it shall be examined and approved by the director on duty in the operation room. For non-base units, it shall be examined and approved by the branch and station on-site operators on duty. For regions without the station, the Customer Service Department shall report to and obtain approval from the operator on duty of the Service Department.
Application Form for Lithium Battery Transportation for Passengers (see Appendix 19.8.2.59).
The Application Form of Lithium Battery Transportation for Passengers shall be filled out by passengers. This applies to passengers who carry portable electronic devices containing lithium metal batteries or lithium ion batteries for personal use, wheelchairs powered by lithium ion batteries or other similar means of transport as well as backup batteries, and portable medical electronic devices installed with lithium batteries or lithium ion batteries for medical purposes and their backup batteries.
Eye-catching notices regarding transportation of lithium batteries as luggage with visual examples are posted at ticket offices, the check-in station, the boarding station, and any place where the passenger can check in. Through network or self-check-in devices, passengers are provided with regulations and information regarding safe air transportation of lithium batteries when they buy tickets and when they check themselves in.
Staff on duty for check-in shall verify and confirm that passengers are not carrying prohibited or restricted lithium batteries, and further verify those suspected of carrying prohibited or restricted lithium batteries. If the passenger is carrying a lithium battery that meets the requirements, the operator on duty shall explain the method of checked transportation of lithium batteries, and also provide a dedicated packaging bag for the lithium battery, and help fill out Application Form of Lithium Battery Transportation for Passengers and sign.

Baby Strollers

Hainan Airlines allows passengers to go to the boarding gate with a stroller, unless not permitted by the airport authorities.
If the size of the stroller is no more than 20cm + 40cm + 55cm, it can be brought into the cabin and placed under the seat in front of you or in the overhead baggage compartment.
If the size of the stroller is more than 20cm + 40cm +55cm, then it will need to be checked in at the boarding gate.

Gold & Other Precious Metals

Gold and other precious metals cannot be transported as checked luggage and must be transported as carry-on baggage.

Size and Weight:
a. Domestic flights (or routes where luggage is counted by weight not piece): The size cannot be more than 20cm + 40cm + 55cm; the weight cannot be more than 5kg.
b. International flights (or routes where luggage is counted by piece not weight): The total size (length + width + Height) cannot be more than 115cm; the weight cannot be more than 10kg.
Note: If the carry-on baggage exceeds the above limits, then it will need to be transported as seat-occupying baggage, please click the link and refer to Seat-Occupying Baggage for the related requirements.

Before transporting gold and other precious metals, please confirm the import/export regulations and relevant laws for the countries you are departing from transiting in and arriving at. Additionally you will need to have the “Gold Permit” issued from the People’s Bank of China, and when going through customs handle all declaration formalities.

Please make sure the Gold and other precious metals are properly packed, and well taken care of during the trip.

Hainan Airlines Human organs Transportation Services Description

Donation of human organs and other tissues

Dear passengers,

In order to abide by the humanitarian spirits of “respecting for life and handling special cases with special methods”, Hainan Airlines and Grand China Air provide service of human organ transportation with restrictive conditions on the premise of ensuring security of air transportation.

Human organs may be damaged or expire when the flights are abnormal (delay, cancellation, course reversal or diversion) due to packaging, storage problems or other uncontrollable factors such as weather, air traffic control, military activities, public security and so on. Hainan Airlines and Grand China Air will be exempted from all the losses arising from transportation if they cannot be proved to be in fault.

If you decide to choose Hainan Airlines or Grand China Air for transportation when you carry with human organs, please read below instructions carefully. Have a good flight.

I. Range of application

Donated human organs refer to all or part of the organs such as heart, liver, kidney, lung or pancreas which are taken from human organ donors and have specific functions.

II. Applicable airlines

It is applicable to domestic self-operated flights (excluding chartered flights and code-sharing flights) of Hainan Airlines and Grand China Air (HU/CN).

III. Application for transportation and handling requirements

1. Since we need to arrange transportation service of human organs and make sure you have adequate time to prepare packaging and documents, please dial 24-hour ticket-booking service hotline 95339 or contact the direct ticket office of Hainan Airlines or Grand China Air for applying for transportation of human organs 24 hours in advance before flight departure (Staff of Organ Procurement Organization (hereafter referred to as OPO) should apply at least 4 hours in advance before flight departure).

2. After getting the consent of transportation, you need to carry the baggage with packaging meeting the requirement of Hainan Airlines and Grand China Air for human organ transportation and the required documentary evidences to check in for transportation of human organs in check-in counter of Hainan Airlines and Grand China Air.

3. If the baggage of human organs you carry is outside the range of carry-on Baggage, you need to purchase tickets of seat-occupying baggage.

4. When handling transportation formalities of human organs, you need to read and fill in Transportation Agreement of Human Organs carefully and accept the risks that may occur in air transportation.

IV. Transportation conditions

1. Mode of transportation: human organs carried by passengers are only accepted to be taken as cabin baggage (carry-on baggage or seat-occupying baggage) for transportation and passengers should take care of the organs on their own during transportation process.

2. Hainan Airlines and Grand China Air do not carry medical wastes (body wastes produced during diagnosis and treatment process such as stump and carcass from medical experiment). Such items cannot be taken as baggage for transportation.

3. Hainan Airlines and Grand China Air do not provide transportation service for human organs if:

(1) Human organs carried by the passengers are packed in an unprofessional container not meeting requirement of Hainan Airlines and Grand China Air for transportation.

(2) Passengers have not made full preparations for transportation, for example, the transportation documentary evidences are incomplete and the hospitals issuing documentary evidences are not qualified.

(3) Passengers refuse to fill in Transportation Agreement of Human Organs.

V. Document requirement

In order to make sure you have a smooth trip, please prepare relevant transportation documents according to following requirements:

1. Passengers carrying human donated organs should show the Confirmation of Organ Reception in Transplantation Center issued by OPO.

2. You can log in to the website of National Health Commission of the People's Republic of China – service – list inquiry to access the latest information of the list of medical institutions which have practicing qualifications of human organ transplantation.

VI. Matters needing attention for packaging

Professional transportation containers are vital to safe transportation of human organs and we specially remind you of carefully referring to the packaging requirement in this regard:

1. Please use professional transportation containers with effective heat preservation and shockproof functions and such containers should also be easy to carry and have good tightness (no smell, no liquid leakage).

2. The appearance of containers cannot have influence on other passengers and will not be damaged due to cabin pressure change or turbulence on a flight and a dedicated mark of human donated organ transportation should be pasted on the outstanding positions outside the containers.

VII. Notice for special circumstances

1. Unable to travel according to the original scheduled time

(1) If the flights are delayed temporarily and you have not checked in, please inform the staff of Hainan Airlines and Grand China Air of whether the delay will have an influence on your travel when you carry human organs and ticket change requirements. The staff will assist you in handling ticket refund and change formalities.

(2) If the flights are delayed temporarily after you have checked in, the staff of Hainan Airlines and Grand China Air will inform you of the information about the delay of the flights. Please tell the staff whether to refund or change the tickets according the flight information and the staff will assist you in handling relevant formalities.

(3) If the flights are delayed on a large scale due to uncontrollable factors such as weather, air traffic control, public security in your departure airport, you are suggested to choose other transportation tools, and Hainan Airlines and Grand China Air will assist you in transfer and handling refund formalities.

2. Non-medical institution staff carry human organs to take the flights

When the scientific research institutions, public security organs, institute of pharmaceutics carry human organs to take the flights for business purpose, the documentary evidences held by them should indicate the legitimate source and purpose of the organs to be transported and whether the organs are infectious, the relevant responsible persons of the units should sign and leave a phone number (telephone number if possible) on the documents and the documents should be stamped with an official seal. If it is proved that your documentary evidences meet the requirements and you have obtained the consent of Hainan Airlines and Grand China Air, the human organs can be transported according to their service program.

3. Apply for transportation of human organs not meeting the transportation regulations

When the passengers apply for taking the flights by carrying the human organs not meeting the transportation regulations (which mainly refer to the stump of passengers due to a traffic accident) and insist on transportation, they should prove that the stump belongs to themselves, provide the proof issued by the hospitals that the stump is not infectious and does not fall within medical waste, and then sign on the terms of “Other Agreement- Transportation Agreement of Human Organs”. After the consent of Hainan Airlines is obtained, the human organs should be transported according to the corresponding transportation service procedures.

4. OPO staff does not carry the Confirmation or the Confirmation fails to be verified.

When the OPO staff does not carry the Confirmation, the staff of Hainan Airlines and Grand China Air will call the 24-hour emergency telephone number of the Human Organ Donation Transfer Passenger Channel of the National Health Commission of the People's Republic of China to verify the relevant situation, and may ask the relevant personnel to provide a copy of the Confirmation.

If the Confirmation fails to pass the inspection, we will treat the OPO staff as ordinary passengers, and there is no need to open a green channel for them, and security inspection, baggage transportation and other work will be carried out in accordance with the normal procedures, and OPO staff should undertake the losses arising thereof.

Attachment: Confirmation of Organ Reception in Transplantation Center　

VIII. Other matters

1.Hainan Airlines and Grand China Air will provide service guarantee for air transportation activities of hematopoietic stem cells, blood and other human tissues used to save patients' lives according to the requirements of human organ donation.

2. Hainan Airlines and Grand China Air will provide ground facilitation guarantee services for human tissues such as hematopoietic stem cells, blood (including serum, plasma, blood products, etc.), and corneas not used to save patients' lives on the premise of ensuring aviation safety according to the needs of passengers. Please prepare in advance:

(1) Evidentiary materials: a proof of sterility, non-toxicity and functional use should be issued and the proof should reflect the issuing unit, official seal or signature.

(2) Packaging requirement: If such items need to be refrigerated, the following professional transportation containers (as shown in the pictures, just for reference) are usually used. Please pay attention to whether dangerous goods such as dry ice are carried, and the requirements of air transportation of dangerous goods, packaging size and other baggage collection and transportation requirements must be met.

(3) Transportation Agreement, please read and fill in Transportation Agreement of Human Organs carefully and accept the risks that may occur in air transportation.

If you have doubts, feedback, opinions or suggestions, please log into the official website of Hainan Airlines (www.hnair.com) or dial 24-hour ticket-booking service hotline +86-898-95339 for consultation.