Care More

Our “Care More” program is focused on providing specialized friendly and considerate services for those travelers who require a little extra care and assistance including senior citizens, infants, children, pregnant passengers, passengers with limited mobility etc.

Hainan Airlines Care U

The most safe and comfortable travel experience you have ever experienced.

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Care Senior

Various services for senior passengers aged over 70 are available, including flight assistance for seniors traveling alone.

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Care Kids

We provide unaccompanied children under the age of 12 with special child care services. At check-in, children traveling alone aged 5 through 12 receive a “Little Aviator” passport, which they can use to collect the signatures of 10 staff members to be converted into mileage credits.

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Care Baby

Baby bassinets, baby seat belts and delicious baby meals are available on board our flights for passengers with infants. You may bring along a baby stroller for free.

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Care Mom

If you need helps in flight, please call the flight attendant in time, we will be happy to provide services .

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Care Pets

With the launch of our “pet transfer” and “pets in cabin” services, you may place your pet in the climate-controlled cargo hold or under the seat in front of you, so that they may arrive at the destination together with you.

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Other “Care More” services

In addition, we provide special services for passengers with hearing, speech or vision impairment, as well as passengers with reduced mobility in need of stretchers, wheelchairs or other assistance.

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