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14/10/2020

尊敬的旅客:

        为搭建中国留学生赴英复学通道,海南航空控股股份有限公司(简称“海南航空”)积极响应英国28所高校包机需求(英国合作高校名单详见附件一),在中国驻英使领馆、重庆市政府的大力支持下,经中英两国主管部门审批,已从9月21日起执行了重庆直飞曼彻斯特包机航班。根据根据相关部门的批复意见,现发布第五、六期(10月19日至11月1日)包机计划执(航班时刻计划详见附件二)。


        英国各合作高校已于当地时间9月16日,通过邮件组织学生反馈乘机名单及购票安排。本次包机客票将不通过任何外部渠道销售,全部由海南航空呼叫热线根据学校提供的名单逐一联系学生出票。


        不期而遇,相伴相惜。海南航空将严格执行航班防疫保障措施,做好复学包机各项保障工作,将留学生安全、舒适地运送至目的地,祝广大留学生学业顺利。


海南航空控股股份有限公司

附件一:英国合作高校名单


英国合作高校名单(排名不分先后顺序)

曼彻斯特大学

纽卡斯尔大学

巴斯斯巴大学

约克大学

谢菲尔德大学

兰卡斯特大学

卡迪夫大学

布里斯托大学

博尔顿大学

谢菲尔德哈莱姆大学

埃克塞特大学

布里斯托尔西英格兰大学

曼彻斯特城市大学

杜伦大学

普利茅斯大学

索尔福德大学

北方皇家音乐学院

利物浦大学

南威尔士大学

巴斯大学

利兹大学

班戈大学

斯旺西大学

伯明翰大学

切斯特大学

艾伯丁大学

圣安德鲁斯大学

邓迪大学




附件二:第五、六期包机航班时刻计划


航班号

机型

始发地

起飞时间

目的地

抵达时间

执行日期

HU7953

B787-9

重庆

1:00

曼彻斯特

5:30

10月19日-10月24日,每日1班

HU7953

B787-9

重庆

1:00

曼彻斯特

4:30

10月25日-11月1日,每日1班

以上均为当地时间,具体执行时刻以航空公司通知为准。



附件三:赴英留学生购票出行指南,请点击此处查看

11/01/2016

On December 18th, 2015, Hainan Airlines frequent flyer rewards membership program (FFP) – The Fortune Wings Club – gave a press conference at Conrad Beijing. A comprehensive upgrade to the membership system starting on January 1st, 2016 was officially announced.

The two membership statuses of Platinum Card and Select Card will be introduced. New benefits will be added in accordance with the membership status, including free upgrades, mileage credit, and VIP-exclusive gifts for friends and family, etc. At the same time, it will become possible for flexible credit interchanges among the frequent flyer rewards membership programs of Hainan Airlines, Grand China Air, Tianjin Airlines, Hong Kong Airlines, Lucky Air, and Capital Airlines.

Hainan Airlines insists on prioritizing passengers’ needs, leading the innovation of new services, and developing more personalized products. These newly added FFP benefits can be seen as another initiative after Mileage Purchase, Gifted Mileage, and other well-known features of the membership program. In the upcoming year, we will continually working on the improvement of Fortune Wings Club around the needs and wishes of our frequent flyers.

18/09/2015

Dear Passengers:


Beginning November 10, 2015, Hainan Airlines and Grand China Air will implement adjustments to the premium (front) cabin on narrow body jets in service on domestic flights. “First Class” will now be referred to as “Business Class” and the seat class code will be changed from “F” to “C”. Both Hainan Airlines and Grand China Boeing 737 narrow body jets will be affected by this adjustment, with a change from “First Class + Economy Class” to “Business Class + Economy Class”. Wide body jets used on domestic flights, including the Boeing 787, Boeing 767 and Airbus 330, will continue to maintain “First Class + Economy Class” seat class settings.


The aim of this adjustment by Hainan Airlines and Grand China Air is to better achieve standard alignment with international airline practices, and further improve mid and premium market competitiveness. Once this change is complete, Hainan Airlines and Grand China Air will continue to provide excellent service for passengers. Baggage allowances will be implemented according to Business Class standards. Frequent flyer mileage accrual and redemption standards will be done according to the updated announcements of Fortune Wings Club operations rules.

04/05/2015

Dear Passenger:

Recently, criminals have been posing as Hainan Airlines customer service staff and texting fake messages to passengers with the following contents: luring passengers to call a given phone number to receive a refund for an overcharged air fare; offering free refunds for flight cancellations but requiring the payment of a certain counter fee; or informing passengers of bank card problems during refunding and asking for verification codes or other invasions of passenger privacy.


In order to prevent potential losses and damages and to ensure a pleasant journey, Hainan Airlines would like to draw your attention to the following points:


1.The Hainan Airlines 24-hour service line is (0086+898) 95339.


2.In the event of any system update or system failure, we will post a public announcement on our official website. If you receive conflicting information, please contact the Hainan Airlines service line for more information.


3.Hainan Airlines has taken the necessary privacy measures to protect the private data of every passenger. If you believe any of your personal information has been compromised, please contact the police. We will actively cooperate in the investigation. If you have any questions or concerns, please call our service line. Thank you for your cooperation.


Hainan Airlines

10/03/2015

New Nonstop Service to Shanghai & Beijing Starts in June

Service to Beijing Increases to Daily May 1

 

As part of a large scale expansion in North America, China’s Hainan Airlines today announced it plans to begin three new nonstop routes between the United States and  China. Service will be inaugurated from Silicon Valley’s Norman Y. Mineta San Jose International Airport to Beijing on June 15, from Boston’s Logan Airport to Shanghai’s Pudong Airport on June 20, and from Seattle-Tacoma International Airport to Shanghai Pudong on June 22.

Mainland China’s only certified Skytrax five-star airline will operate two-class Boeing 787 Dreamliners on between San Jose and Beijing five days a week: Monday, Wednesday, Friday, Saturday and Sunday, with early afternoon departure times. Service between Boston and Shanghai will operate thrice weekly: Tuesday, Thursday and Saturday, with afternoon times. Between Seattle and Shanghai, using a two-class Airbus A330-200, the airline will operate four days a week, Monday, Wednesday, Friday and Sunday, with midday departure times.

From Boston, flights will depart at 4:25pm and arrive Shanghai at 7:35pm the following day. Return flights will depart Shanghai at 11:45am and arrive Boston at 2:25pm the same day. Flight time is 15 hours ten minutes westbound and 14 hours forty minutes eastbound. Connections with Hainan’s airline partners, including JetBlue with its Boston focus city, allow travelers to connect to and from the new service from points throughout the U.S. and Canada.

Seattle flights will depart at 12 noon and arrive Shanghai at 4:30pm the following day. Return flights will depart Shanghai at 1:15pm and arrive Seattle at 9:35am the same day. Flight time is 13 ½ hours westbound and 11 hours 20 minutes eastbound.  Connections with Hainan’s airline partners, including Alaska Airlines with its Seattle hub, allow travelers to connect to and from the new service from points throughout the U.S. and Canada.

The new flights from  San Jose represent the first ever nonstop service between Mainland China and Silicon Valley. Flights will depart San Jose International Airport at 1:10pm and arrive Beijing at 4:40pm the following day. Return flights will depart Beijing at 2:30pm and arrive San Jose at 11:10am the same day. Flight time is 12 ½ hours westbound and 11 hours 40 minutes eastbound. Connections to and from points throughout China are also possible throughout Hainan’s extensive domestic network.

Cargo service is offered on all flights.

Service on the existing Beijing routes to and from Boston, Seattle and Chicago  will increase to daily on May 1, 2015. Hainan Airlines also operates daily between Toronto, Canada and Beijing.

“Since we began our Seattle route in June 2008, hundreds of thousands of people have experienced the award-winning service Hainan Airlines provides between the United States and China” said Mr. Ji Chun Liu, Director of Hainan’s International Department. “Now we are excited to open three new nonstop routes from North America to China. The community of interest and expanding trade between the United States and China has grown this market exponentially, enhanced by the new reciprocal ten year visas between the two countries recently put into place.”

Business class passengers are pampered with priority check-in and access to the lounge. On board, they can relax in luxurious seats that convert into a fully flat bed and feature a turn-down service complete with fluffy pillows, fine cotton sheets and a duvet, pajamas and slippers. Gourmet Chinese or Western cuisine and wines are served on fine china, glassware and linens; customers may choose when they wish to dine. Freshly brewed espresso and a selection of teas are available. Amenity kits feature famous Bulgari® cosmetics. A state of the art entertainment system offers over 100 movies, audio selections and games on demand. 

In Boston, Chicago, Seattle and San Jose, as well as in Shanghai and Beijing, with advance reservations, premium passengers are treated to complimentary private chauffeured car service both on arrival and departure. Shanghai’s Pudong Airport also features a Maglev train that speeds travel between the airport and the city.

Economy class passengers can also enjoy complimentary beverages, meals, snacks as well as the same state-of-the-art entertainment system on individual seat-back screens.

Hainan Airlines flights can be booked through all travel agents, travel websites as well as online at www.hainanairlines.com or through its call center at 1-888-688-8813. 

Photographs available upon request. Contact Claire Chen 206-453-0282.

About Hainan Airlines

Hainan Airlines was founded in 1993 and has grown to be China’s largest independent airline, with a fleet of over 130 aircraft, including wide body Airbus A330 and Boeing 787 Dreamliner jetliners. The airline is a subsidiary of the HNA Group, one of China’s largest conglomerates, which has interests in logistics, tourism, hotels, financial services, as well as air transportation.

Hainan began service to the United States in 2008 and has progressively grown internationally, transporting hundreds of thousands of passengers to and from China and North America. The airline has a wide domestic network in China, serving more than 600 routes linking 90 cities, as well as points in Europe, Southeast Asia and the Middle East. It is a service-oriented enterprise, earning numerous awards for safety, punctuality and a high quality product.  Based in Haikou on Hainan Island, the carrier has offices in Boston, Chicago, Seattle and Toronto in North America.

27/02/2015

Nonstop Service to Shanghai Starts June 20

Service to Beijing Increases to Daily May 1


As part of a large scale expansion in North America, China’s Hainan Airlines today announced it plans to begin nonstop service from Boston’s Logan Airport to Shanghai on June 20, 2015. Mainland China’s only certified Skytrax® five-star airline will operate two-class Boeing 787 Dreamliners three days a week, Tuesday, Thursday and Saturday, with afternoon times. The new flight complements the carrier’s existing nonstop service to Beijing, which will increase to daily on May 1. Hainan Airlines also serves Seattle, Chicago and Toronto and plans to begin new service between San Jose/Silicon Valley and Beijing on June 15.

Flight 7962 will depart Boston at 4:25pm and arrive Shanghai Pudong Airport at 7:35pm the following day. Flight 7961 will depart Shanghai Pudong at 11:45am and arrive Boston at 2:25pm the same day. Flight time is 15 hours ten minutes westbound and 14 hours forty minutes eastbound. Connections with Hainan’s airline partners, including JetBlue with its Boston focus city, allow travelers to connect to and from the new service from points throughout the U.S. and Canada. Cargo service will be offered.

Boston to Beijing service will increase to daily on May 1, 2015.

“Since we began our Seattle route in June 2008, hundreds of thousands of people have experienced the award-winning service Hainan Airlines provides between the United States and China” said Mr. Ji Chun Liu, Director of Hainan’s International Department. “Now we are excited to open a new nonstop route from Boston to the important commercial city of Shanghai. The community of interest and expanding trade between New England and China has grown this market exponentially, enhanced by the new reciprocal ten year visas between the two countries recently put into place.”

“The importance of new international nonstop routes cannot be overstated in how they enable Massachusetts to engage with the rest of the world,’’ said Governor Baker.  “To be world class you need to be connected with the world and Massachusetts is world class. ‘’

“This new route speaks volumes about the great success Hainan has had in Boston since starting nonstop service to Beijing last June,’’ said Massport CEO Thomas P. Glynn. “I thank the business community and Massport’s Asia Task Force for their support in making Hainan’s Boston venture such a success. This new route is Hainan’s first from the US to Shanghai.’’

Business class passengers are pampered with priority check-in and access to the lounge. On board, they can relax in luxurious seats that convert into a fully flat bed and feature a turn-down service complete with fluffy pillows, fine cotton sheets and a duvet, pajamas and slippers. Gourmet Chinese or Western cuisine and wines are served on fine china, glassware and linens; customers may choose when they wish to dine. Freshly brewed espresso and a selection of teas are available. Amenity kits feature famous Bulgari® cosmetics. A state of the art entertainment system offers over 100 movies, audio selections and games on demand.

In Boston, as well as in Shanghai, with advance reservations, premium passengers are treated to complimentary private chauffeured car service both on arrival and departure. Shanghai’s Pudong Airport also features a Maglev train that speeds travel between the airport and the city.

Economy class passengers can also enjoy complimentary beverages, meals, snacks as well as the same state-of-the-art entertainment system on individual seat-back screens.

Hainan Airlines flights can be booked through all travel agents, travel websites as well as online at www.hainanairlines.com or through its call center at 1-888-688-8813. 

Photographs available upon request. Contact Claire Chen 206-453-0282.

About Hainan Airlines

Hainan Airlines was founded in 1993 and has grown to be China’s largest independent airline, with a fleet of about 130 aircraft, including wide body Airbus A330 and Boeing 787 Dreamliner jetliners. The airline is a subsidiary of the HNA Group, one of China’s largest conglomerates, which has interests in logistics, tourism, hotels, financial services, as well as air transportation.

Hainan began service to the United States in 2008 and has progressively grown internationally, transporting hundreds of thousands of passengers to and from China and North America. The airline has a wide domestic network in China, serving more than 600 routes linking 90 cities, as well as points in Europe, Southeast Asia and the Middle East. It is a service-oriented enterprise, earning numerous awards for safety, punctuality and a high quality product.  Based in Haikou on Hainan Island, the carrier has offices in Boston, Chicago, Seattle and Toronto in North America.

27/02/2015

Nonstop Service to Shanghai Starts June 22

Service to Beijing Increases to Daily May 1
  

As part of a large scale expansion in North America, China’s Hainan Airlines today announced it plans to begin nonstop service from Seattle Tacoma International Airport to Shanghai on June 22, 2015. Mainland China’s only certified Skytrax® five-star airline will operate two-class Airbus A330-200 four days a week, Monday, Wednesday, Friday and Sunday, with midday departure times. The new flight complements the carrier’s existing nonstop service to Beijing, which will increase to daily on May 1. Hainan Airlines also serves Boston, Chicago and Toronto and expects to begin new service between San Jose/Silicon Valley and Beijing on June 15.

Flight 7956 will depart Seattle at 12 noon and arrive Shanghai Pudong Airport at 4:30pm the following day. Flight 7955 will depart Shanghai Pudong at 1:15pm and arrive Seattle at 9:35am the same day. Flight time is 13 ½ hours westbound and 11 hours 20 minutes eastbound.  Connections with Hainan’s airline partners, including Alaska Airlines with its Seattle hub, allow travelers to connect to and from the new service from points throughout the U.S. and Canada. Cargo service will be offered.

Seattle to Beijing nonstop service will increase to daily May 1, 2015.

“Boosting nonstop service to China is a growing demand from our region’s business and leisure travelers that needs to be answered,” said Port of Seattle Commission Co-Presidents Courtney Gregoire and Stephanie Bowman.

“Since we began our Seattle route in June 2008, hundreds of thousands of people have experienced the award-winning service Hainan Airlines provides between the United States and China” said Mr. Ji Chun Liu, Director of Hainan’s International Department. “Now we are excited to open a new nonstop route from Seattle to the important commercial city of Shanghai. The community of interest and expanding trade between the state of Washington and China has grown this market exponentially, enhanced by the new reciprocal ten year visas between the two countries recently put into place.”

Business class passengers are pampered with priority check-in and access to the lounge. On board, they can relax in luxurious seats that convert into a fully flat bed and feature a turn-down service complete with fluffy pillows, fine cotton sheets and a duvet, pajamas and slippers. Gourmet Chinese or Western cuisine and wines are served on fine china, glassware and linens; customers may choose when they wish to dine. Freshly brewed espresso and a selection of teas are available. Amenity kits feature internationally recognized cosmetics. A state of the art entertainment system offers over 100 movies, audio selections and games on demand.

In Seattle, as well as in Shanghai, with advance reservations, premium passengers are treated to complimentary private chauffeured car service both on arrival and departure. Shanghai’s Pudong Airport also features a Maglev train that speeds travel between the airport and the city.

Economy class passengers can also enjoy complimentary beverages, meals, snacks as well as the same state-of-the-art entertainment system on individual seat-back screens.

Hainan Airlines flights can be booked through all travel agents, travel websites as well as online at www.hainanairlines.com or through its call center at 1-888-688-8813.  

Photographs available on request. Contact Claire Chen 206-453-0282.

About Hainan Airlines

Hainan Airlines was founded in 1993 and has grown to be China’s largest independent airline, with a fleet of about 130 aircraft, including wide body Airbus A330 and Boeing 787 Dreamliner jetliners. The airline is a subsidiary of the HNA Group, one of China’s largest conglomerates, which has interests in logistics, tourism, hotels, financial services, as well as air transportation.

Hainan began service to the United States in 2008 and has progressively grown internationally, transporting hundreds of thousands of passengers to and from China and North America. The airline has a wide domestic network in China, serving more than 600 routes linking 90 cities, as well as points in Europe, Southeast Asia and the Middle East. It is a service-oriented enterprise, earning numerous awards for safety, punctuality and a high quality product.  Based in Haikou on Hainan Island, the carrier has offices in Boston, Chicago, Seattle and Toronto in North America.

 

 


27/02/2015

Nonstop Service to Beijing to Start June 15, 2015

 

China’s Hainan Airlines today announced it plans to begin nonstop service from Norman Y. Mineta San Jose International Airport to Beijing on June 15, 2015. Mainland China’s only certified Skytrax® five-star airline will operate two-class Boeing 787 Dreamliner five days a week, Monday, Wednesday, Friday, Saturday and Sunday, with early afternoon departure times. The new flight will be the carrier’s fifth North American destination, joining Seattle/Tacoma, Boston, Chicago and Toronto.

Flight 7990 will depart San Jose International Airport at 1:30pm and arrive Beijing at 4:55pm the following day. Flight 7989 will depart Beijing at 2:45pm and arrive San Jose at 11:30am the same day. Flight time is 12 ½ hours westbound and 11 hours 40 minutes eastbound. Connections to and from points throughout China are also possible throughout Hainan’s extensive domestic network. Cargo service will be offered.

“We are delighted to celebrate the announcement of Hainan Airlines’ new direct service between Beijing and Silicon Valley,” said City of San Jose Mayor Sam Liccardo. “With the enthusiastic support demonstrated by our global technology corporations, this new route will be a success. I thank Hainan Airlines for its significant investment in San Jose, and strongly encourage all business and leisure travelers to fly Hainan from Mineta San Jose International Airport.”

“Since we began our Seattle route in June 2008, hundreds of thousands of people have experienced the award-winning service Hainan Airlines provides between the United States and China” said Mr. Ji Chun Liu, Director of Hainan’s International Department. “Now we are looking forward to welcoming even more travelers from Silicon Valley. With the growth of the technology industry, trade between the U.S. and especially this region has expanded.  Travelers will no longer have to endure traffic and taking longer routings when they are flying to or from Silicon Valley. The San Jose Airport is known for its amenities and accessibility.”

“We are delighted to welcome Hainan Airlines to Silicon Valley and know our regional business and leisure travelers will respond favorably to this service," said Director of Aviation Kim Becker Aguirre. “Hainan and the Boeing 787 Dreamliner are well-matched for our market with travelers who prefer to choose Silicon Valley for our convenience, on-time performance, and technologically-advanced facilities and services.”

Business class passengers are pampered with priority check-in and access to Silicon Valley airport’s lounge. On board, they can relax in luxurious seats that convert into a fully flat bed and feature a turn-down service complete with fluffy pillows, fine cotton sheets and a duvet, pajamas and slippers. Gourmet Chinese or Western cuisine and wines are served on fine china, glassware and linens; customers may choose when they wish to dine. Freshly brewed espresso and a selection of teas are available. Amenity kits feature famous Bulgari® cosmetics. A state of the art entertainment system offers over 100 movies, audio selections and games on demand.

In San Jose, as well as in Beijing, with advance reservations, premium passengers are treated to complimentary private chauffeured car service both on arrival and departure. Those making connections to other Chinese destinations may take advantage of the new business class lounge in Terminal 1 offering a wide range of luxurious amenities.

Economy class passengers can also enjoy complimentary beverages, meals, snacks as well as the same state-of-the-art entertainment system on individual seat-back screens. If connecting in Beijing, an exclusive transit lounge is open to economy class passengers as well.

Hainan Airlines flights can be booked through all travel agents, travel websites as well as online at www.hainanairlines.com or through its call center at 1-888-688-8813.  

Photographs available on request. Contact Claire Chen 206-453-0282

About Hainan Airlines

Hainan Airlines was founded in 1993 and has grown to be China’s largest independent airline, with a fleet of about 130 aircraft, including wide body Airbus A330 and Boeing 787 Dreamliner jetliners. The airline is a subsidiary of the HNA Group, one of China’s largest conglomerates, which has interests in logistics, tourism, hotels, financial services, as well as air transportation.

Hainan began service to the United States in 2008 and has progressively grown internationally, transporting hundreds of thousands of passengers to and from China and North America. The airline has a wide domestic network in China, serving more than 600 routes linking 90 cities, as well as points in Europe, Southeast Asia and the Middle East. It is a service-oriented enterprise, earning numerous awards for safety, punctuality and a high quality product.  Based in Haikou on Hainan Island, the carrier has offices in Boston, Chicago, Seattle and Toronto in North America.

About Mineta San José International Airport

Mineta San José International Airport (SJC) is Silicon Valley’s airport, a self-supporting enterprise owned and operated by the City of San José. SJC served 9.4 million passengers in 2014, a 7 percent increase year-over-year. SJC offers approximately 125 daily flights on 11 domestic and international carriers to 30 nonstop destinations.

SJC’s five-star customer service experience sets it apart from other Bay Area and US airports. Airlines and passengers respond positively to SJC’s customer amenities, including modern terminal buildings, free and fast WiFi, comfortable seating with built-in power outlets, a luxurious, award-winning lounge open to all travelers, a rental car center conveniently located across from the terminals and Global Entry kiosks to expedite arriving international passengers. Silicon Valley’s airport is located in San José, California’s third largest city and the nation’s tenth largest city. SJC facts can be found here. For more airport information, visit www.flysanjose.com.

 

01/01/2015

The World Travel Awards (WTA) Grand Final Gala Ceremony 2014 was held at the Cuisinart Golf Resort & Spa in Anguilla on the evening of December 7th, at which the World Class Awards winners were announced. Hainan Airlines Co., Ltd stood out among 15 well-known competitors, both from with in China and abroad, to win the World's Leading Airline-Business Class 2014 award.

On the heels of winning the WTA's awards for Asia's and World's Leading Airline-Economy Class last year, Hainan Airlines was awarded with Asia's Leading Airline--Business Class in October and World's Leading Airline-Business Class in December of this year.

Xu Fei, general manager of in-flight services at Hainan Airlines, said at the award ceremony, "We are very grateful for the organizing committee's recognition of our cabin services. We will continue to create innovative, high-quality and excellent travel experiences based on the service concept 'Oriental Beauty', and continue to be the airline of choice for travelers."

World Travel Awards founder and president Graham E. Cooke awarded the trophy to Xu Fei while offering his congratulations, saying: "Hainan Airlines plays a pioneering role in the aviation industry. The organizing committee awarded the honor to the airline and looks forward to seeing the airline introduce more innovative services and products, while continuing to provide excellent services as well as more convenient and better choices for travelers going forward."

In October of this year, Hainan Airlines differentiated itself from 15 well-known airlines to win the World's Leading Airline-Business Class award. Nominees included Qatar Airways, Etihad Airways, Cathay Pacific Airways and Air New Zealand, among others. Singapore Airlines, Qatar Airways and Virgin Atlantic Airways have been previous recipients of the award.

The airline's "Smile" concept is incorporated into every service offering, each of which complies with all international standards. The award is evidence of the judges' and the traveling public's recognition of Hainan Airlines.

WTA has been described as the "Oscars" of the travel and tourism industry by The Wall Street Journal and is regarded as an authoritative recognition of excellence in products and services across the world's travel and tourism industry.

03/12/2013

HAIKOU, China, Dec. 2, 2013 /PRNewswire/ -- On November 30, the high-profile World Travel Awards (WTA) held its World-Class Awards ceremony at La Cigale Hotel Doha in Qatar. Hainan Airlines Company Limited ("Hainan Airlines") was honored with the "World's Leading Economy Class" award, on the heels of winning the "Asia's Leading Airline Economy Class" award last month.


WTA was established in 1993 to acknowledge and reward the world's leading players across the tourism sector. The awards are regarded globally as the highest accolade in the sector and have been called "the Oscars of the travel industry" by The Wall Street Journal. WTA sets awards for all regional categories, and winners are selected based on votes cast globally by industry professionals and consumers online. It is one of the most prestigious awards programs in the tourism industry. This time, Hainan Airlines distinguished itself from the world's 12 other leading airlines, including British Airways, Lufthansa, Qatar Airways, Singapore Airlines, Emirates Airlines and Virgin Atlantic.


"We know that the award is the recognition and appreciation by industry professionals and consumers worldwide for the quality of Hainan Airlines' economy class services. We will continue our commitment to high-quality air services, and hope Hainan Airlines can become the first choice of an ever greater number of travelers," Joel M. Chusid, Executive Director of Hainan Airlines in the United States, said in his acceptance speech. Since its inception in 1993, Hainan Airlines has, through a proactive and innovative approach, been dedicated to making passengers feel welcome on its airplanes and assuring them the most comfortable travel experience through its high-quality services by adopting the best practices from a long tradition of Oriental hospitality.


World Travel Awards President and Founder Mr Graham E. Cooke said: "It is no surprise our voters have recognized Hainan Airlines as a global leader in the aviation sector; their success is richly deserved and it would be no surprise if we were to hear a great deal more from them here at World Travel Awards in the future."


In addition to the award by WTA, Hainan Airlines recently won the International Travel Catering Association (ITCA)'s Mercury Award in the On Board Service category. "Cherished Experience". Hainan Airlines demonstrates its excellence through the gaining of these highly coveted awards. The airline continues to garner greater visibility and popularity worldwide through its actions and achievements.

15/10/2013

The World Travel Awards Asia & Australasia Gala Ceremony, part of the WTA's series of gala events often referred to as "the Oscars of the travel industry", was held in Dubai on October 1. The tally of the voting by 230,000 industry judges and travelers awarded Hainan Airlines the Asia's Leading Airline Economy Class at the 20th WTA.


Xu Fei, general manager of the cabin service department at Hainan Airlines, attended the ceremony and said, "We are very grateful for the support and trust of the judges and travelers. We will continue to provide passengers with the five-star level of service and a most comfortable and safe flight experience."


WTA president and founder Graham E. Cooke congratulated Hainan Airlines, noting, "The jury has affirmed and recognized Hainan Airlines' performance over the past year, and looks forward to the airline maintaining and even improving its performance in the future."



Hainan Airlines Honored as Asia's Leading Airline Economy Class for 2013


Hainan Airlines distinguished itself from strong rivals including Asiana Airlines, Malaysia Airlines and Japan Airlines, when it grabbed the Asia's Leading Airline Economy Class award. The airline was nominated for three of WTA's awards: World's Best Airline, Best Business Class and Best Economy Class.


Hainan Airlines cabin service director said that the onboard level of service that allowed passengers to feel comfortable and well taken care of proved to be major advantages that led to the winning this prize. The airline provides passengers with onboard services that are more attentive and caring through the airline's unique "SMILE" concept. The five letters of the word SMILE stand for: Safety & Punctuality, Manners & Elegance, Innovation & Passion, Leadership & Teamwork, and Equality & Love.



Mr. Xu Fei, Gerneral Manager of Cabin Service Department was accepting an interview


World Travel Awards (WTA) was established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry. Votes are cast globally by industry professionals in tourism, sightseeing and aviation for dozens of awards including the best hotels, airlines and travel agencies. Winning a World Travel Award has become one of the highest accolades a travel product can receive.


In April of this year, Hainan Airlines was honored as a SKYTRAX Five-Star Airline for the third year in a row. In August, the airline garnered first place in Best Champagne International First Class, Best Red Wine International Business Class and Best Red Wine International First Class by worldwide known business travel magazine Global Traveler. As one of seven airlines worldwide as well as the only one in China to win the SKYTRAX Five-Star Airline award, Hainan Airlines has been unremittingly improving its services and is recognized by worldwide travellers for its quality services.

02/09/2013

On August 15, 2013, United Nations Children's Fund (UNICEF)'s Representative to China Gillian Mellsop, HNA Group's EVP Zhu Weijun, Hainan Airlines' chairman Chen Ming and HNA Transforex Currency Exchange's president Hui Chengkun attended the signing and launching ceremony at Beijing Marriott Hotel Northeast for the "Change for Good" program, making Hainan Airlines the first mainland China-based carrier to join the "Change for Good" alliance.

The Hainan Airlines' chairman kicked off the event with a keynote speech: "With 20 years of experience behind it, Hainan Airlines is now able to give back to the community by providing five-star services on the back of a proven track record of safe operation. Hainan Airlines has now become the first mainland-based carrier to participate in UNICEF's 'Change for Good' program and we will continue to be deeply engaged and committed in improving the lives of children in China and other regions of the world. This marks a further step for us as we continue to strengthen our corporate social responsibility."

Gillian Mellsop indicated that Hainan Airlines is a model that can be followed by other companies, and UNICEF hopes that Hainan Airlines is successful in bringing more people on board to help improve the lives of children in China and other developing countries.

Under the terms of the long-term "Change for Good" cooperation agreement with UNICEF, Hainan Airlines plans to initially introduce the program on its Beijing-Haikou flights, then extend it to other domestic and international flights, as well as VIP lounges. The funds collected on Hainan Airlines flights will be directly delivered to UNICEF and every penny will be used to support children in need.

Launched in 1991, "Change for Good" is one of UNICEF's best-known, longest-running collection partnerships, designed to call for air passengers to voluntarily donate money to help implement its healthcare and welfare programs, aiming to improve the lives of children in over 150 developing countries across the world. Since 1993, Hainan Airlines has been committed to a wide range of public welfare programs, donating more than 800 million yuan (approx. US$130 million) in cash and in kind to various organizations, communities and individuals. The carrier will work to help improve the lives of children by implementing the "Change for Good" program with UNICEF.