Product Info
From May 11, 2023 to March 31, 2024, passengers purchasing tickets for Beijing-Brussels route operated by Hainan Airlines can enjoy an additional perk (please request it during purchasing). This exclusive offer includes complimentary one-way or round-trip railway tickets operated by the Nederlandse Spoorwegen, providing convenient travel from Belgium to Rotterdam, The Hague, Amsterdam Airport, and Amsterdam city centre in the Netherlands.
Conditions
Applicable Routes:All routes operated by Hainan Airlines originating in or departing from Brussels.
Applicable Journeys:One-way and round-trip journeys.
AirRail booking rules:The train ticket must be connected with the flight, the same day of BRU-PEK flight or the day before, same day of PEK-BRU flight.
For ticket reservations and inquiries, please visit the official website of Hainan Airlines, contact the customer service hotline at 0080087689999 (Europe), 95339 (China), or visit Hainan Airlines ticket offices or Hainan Airlines offices.
Complimentary Railway Tickets Standard:
① Passengers who purchase economy class tickets for Beijing-Brussels route operated by Hainan Airlines
will receive a complimentary second-class railway ticket from Brussels Airport to the Netherlands or
from the Netherlands to Brussels Airport for a one-way air ticket, and two complimentary second-class
railway tickets for a round-trip air ticket.
②Passengers who purchase business class tickets for Beijing-Brussels route operated by Hainan Airlines
will receive a complimentary first-class or second-class railway ticket from Brussels Airport to the
Netherlands or from the Netherlands to Brussels Airport for a one-way air ticket, and two
complimentary first-class or second-class railway tickets for a round-trip air ticket.
Ticket validity period and usage conditions:Same conditions apply as the combined flight tickets. The train ticket cannot be refunded separately. Baggage policy is consistent with the HU baggage policy.
Train Route:Railway sections must either commence or conclude at Brussels Airport.The booking rules applies for routes between Brussels Airport Station and Amsterdam Cs Station. Passing through airports in Rotterdam, The Hague, and Amsterdam in the Netherlands,Passengers can get on/off at any station.More details about the train could be found in www.accesrail.com.
Check-in procedure
Passengers should go to the AccesRail website (www.accesrail.com/checkin) 72 hours before the train departs for an online check-in.
Notation
Tickets included train segments must be used in sequence. Passenger need to show the electronic itinerary of train segments when check-in in the airport, otherwise the passenger need pay 100 EUR for unused train ticket.
Passenger need arrange his schedule by himself when the train is abnormal due to irresistible factors like strike, weather or disaster. The cost due to the irregular train need be paid by the passenger, include the traffic, hotel and meal. Airlines could assistant change the flight tickets free.
Children under 2 years old:Do not occupy a seat, free of charge.
Product Info
From September 14, 2022 to December 31, 2024,Passengers purchasing tickets for Beijing=Berlin route operated by Hainan Airlines can enjoy an additional perk (please request it during purchasing). This exclusive offer includes complimentary one-way or round-trip railway tickets for travel within Germany operated by the Deutsche Bahn.
Conditions
Applicable Routes:All routes operated by Hainan Airlines originating in or departing from Berlin.
Applicable Journeys:One-way and round-trip journeys
Reservation Details: Ensure seamless coordination between the railway and air sections, and the date of the railway section must align with either the day before or the same day as the departure of the Berlin-Beijing flight or the same day as the arrival of the Beijing-Berlin flight or the following day.
For ticket reservations and inquiries, please visit the official website of Hainan Airlines, contact the customer service hotline at 0080087689999 (Europe), 95339 (China), or visit Hainan Airlines ticket offices or Hainan Airlines offices.
Complimentary Railway Tickets Standard:
①Economy class passengers:Passengers who purchase economy class tickets for Beijing-Berlin route
operated by Hainan Airlines will receive a complimentary second-class railway ticket from Berlin to
other cities within Germany or from other German cities with train connections to Berlin for a one-way
air ticket, and two complimentary second-class railway tickets for a round-trip air ticket.
②Business class passengers:Passengers who purchase business class tickets for Beijing-Berlin route
operated by Hainan Airlines will receive a complimentary first-class or second-class railway ticket
from Berlin to other cities within Germany or from other German cities with train connections to
Berlin for a one-way air ticket, and two complimentary first-class or second-class railway tickets for
a round-trip air ticket.
Conditions:Same conditions apply as the combined flight tickets. The train ticket cannot be refunded separately. Baggage policy is consistent with the HU baggage policy.
2.Train Route:This product is suitable for any train service within Germany provided by the German Railway Bureau (such as ICE, EC, IC, D, IRE, RB, S-Bahn, etc.), and passengers need to inquire at the local train station. Please log in to the website www.Bahn.de to inquire about the specific train schedule.
Check-in procedure
Upon ticket issuance, passengers are required to perform online check-in at www.rail-checkin.com before their departure. Check-in can be completed directly after ticket issuance, with the provision that it should not exceed 180 days in advance. It's important to note that the status of the railway ticket will only be updated to "Checked-in" two days before the scheduled departure of the train.
Notation
Passengers are required to provide valid identification documents, railway tickets, and flight tickets when boarding.
In the event of a lost ticket, passengers can log in to the check-in website for a new one before the travel date.
Passenger need arrange his schedule by himself when the train is abnormal due to irresistible factors like strike, weather or disaster. The cost due to the irregular train need be paid by the passenger, include the traffic, hotel and meal. Airlines could assistant change the flight tickets free.
Children under 2 years old:Do not occupy a seat, free of charge.
Product Info
From October 26, 2022 to March 31, 2024,Passengers purchasing tickets for Chongqing=Rome route operated by Hainan Airlines can enjoy an additional perk (please request it during purchasing). This exclusive offer includes complimentary one-way or round-trip railway tickets for travel within Rome operated by the Italian National Railways.
Condition
Applicable Routes:All routes operated by Hainan Airlines originating in or departing from Rome.
Applicable Journeys:One-way and round-trip journeys.
AirRail booking rules:Each ticket corresponds to a specific railway section, and this railway section must align with the Hainan Airlines' Rome route. It is essential to issue the reserved tickets within 48 hours; any failure of ticket issuance within the specified time frame will result in the automatic cancellation of reserved tickets.
For ticket reservations and inquiries, please visit the official website of Hainan Airlines, contact the customer service hotline at 0080087689999 (Europe), 95339 (China), or visit Hainan Airlines ticket offices or Hainan Airlines offices.
Complimentary Railway Tickets Standard:
Passengers must log in to www.accesrail.com check-in within 72 hours before traveling to check in.
After successful check-in, they will receive a Trenitalia train ticket with a barcode, which can be
saved on their mobile phone or printed at the station.
Conditions:Same conditions apply as the combined flight tickets. The train ticket cannot be refunded separately.
Train Route
Between | And | OP | Economy class | Business Class |
---|---|---|---|---|
XRJ | BAU/IBT/BRZ/BQD/CTJ/FIR/ZMS/FOI/LTZ/LCZ/XIK/IMR/INP/QPA/RCC/ISR/TPY/TRS/TXB/XVY/XVQ/XIX | 9B | B/M | W/J/C |
FCO | BAU/IBT/BRZ/BQD/CTJ/FIR/ZMS/FOI/LTZ/LCZ/XIK/IMR/INP/QPA/RCC/ISR/TPY/TRS/TXB/XVY/XVQ/XIX | 9B | B/M | W/J/C |
Check-in procedure
Once passengers have successfully purchased all necessary tickets, a connecting electronic ticket covering the railway section will be provided.
Passengers should go to the AccesRail website (www.accesrail.com/checkin) 72 hours before the train departs for an online check-in.
Notation
Baggage Policy: It's important to note that the rules of
baggage allowance are distinct in Hainan Airlines and Trenitalia. Here is the recommended baggage
allowance for the railway section, but passengers are advised to contact Trenitalia for further
confirmation before purchasing tickets.
Passengers travelling round-trip to Rome by train are allowed a baggage limit of no more than 3
pieces, with a total weight not exceeding 64kg and a total size of 315cm (total length, width, and
height of the baggage). It is essential to undergo a security check again for baggage at the train
station.
Flight Delay: In the event of a flight delay resulting in a missed connection to the reserved ticket of a Trenitalia train, after arriving in Rome, passengers can reach out to Hainan Airlines' ground staff for a flight delay certificate, which allows passengers to change to the next available train (valid within 24 hours) at the Trenitalia railway office.
2)Passenger need arrange his schedule by himself when the train is abnormal due to irresistible factors like strike, weather or disaster. The cost due to the irregular train need be paid by the passenger, include the traffic, hotel and meal. Airlines could assistant change the flight tickets free.
Product Info
From August 3, 2022 to March 31, 2024,Passengers purchasing tickets for Chongqing=Madrid route operated by Hainan Airlines can enjoy an additional perk (please request it during purchasing). This exclusive offer includes complimentary one-way or round-trip railway tickets for travel within Madrid operated by the Spain's National Train company.
Condition
Applicable Routes:All routes operated by Hainan Airlines originating in or departing from Madrid.
Applicable Journeys:One-way and round-trip journeys.
AirRail booking rules:Each ticket corresponds to a specific railway section, and this railway section must align with the Hainan Airlines' Madrid route. ;Tickets reserved within 1-7 days before departure must be issued within 12 hours, and tickets reserved on the day of departure must be issued within 1 hour. Any failure of ticket issuance within the specified time frame will result in the automatic cancellation of reserved tickets.
For ticket reservations and inquiries, please visit the official website of Hainan Airlines, contact the customer service hotline at 0080087689999 (Europe), 95339 (China), or visit Hainan Airlines ticket offices or Hainan Airlines offices.
Complimentary Railway Tickets Standard:
Passengers are required to complete online check-in at www.accesrail.com/checkin within 72 hours prior
to the travel. After a successful check-in, passengers will receive a RENFE train ticket with a bar
code, which can be either saved on their mobile device or printed at the station. Additionally,
passengers purchasing RENFE tickets can enjoy a complimentary Line C1 ticket from Madrid Airport T4
terminal to the train station.
Conditions:Same conditions apply as the combined flight tickets. The train ticket cannot be refunded separately.
Train Route
Between | And | OP | Economy class |
---|---|---|---|
XTI | YJI/EEU/XUT/XOU | 9B | S |
XOC | YJE/YJB/XOJ/YJG/YJW/YJM/EEP/XQA/YJV/XZZ | 9B | S |
Check-in procedure
Once passengers have successfully purchased all necessary
tickets, a connecting electronic ticket covering the railway section will be provided.
Passengers are required to complete online check-in at www.accesrail.com/checkin within 72 hours prior
to the travel.
Notation
It's important to note that the rules of baggage allowance are
distinct in Hainan Airlines and RENFE. Here is the recommended baggage allowance for the railway
section, but passengers are advised to contact RENFE for further confirmation before purchasing
tickets.
Passengers travelling round-trip to MAD by train are allowed a baggage limit of no more than 3 pieces,
with a total weight not exceeding 64kg and a total size of 315cm (total length, width, and height of
the baggage). It is essential to undergo a security check again for baggage at the train station.
Flight Delay: In the event of a flight delay resulting in a missed connection to the reserved ticket of a Trenitalia train, after arriving in Rome, passengers can reach out to Hainan Airlines' ground staff for a flight delay certificate, which allows passengers to change to the next available train (valid within 24 hours) at the Trenitalia railway office.
Passenger need arrange his schedule by himself when the train is abnormal due to irresistible factors like strike, weather or disaster. The cost due to the irregular train need be paid by the passenger, include the traffic, hotel and meal. Airlines could assistant change the flight tickets free.
Product Info
From May 24, 2023 to March 31, 2024,Passengers purchasing tickets for Beijing=Manchester, Changsha=London route operated by Hainan Airlines can enjoy an additional perk (please request it during purchasing). This exclusive offer includes complimentary one-way or round-trip railway tickets for travel within Manchester/London operated by the Avanti West Coast/FIRST TRANSPENNINE EXPRESS Train company.
Condition
Applicable Routes:All routes operated by Hainan Airlines originating in or departing from Manchester/London.
Applicable Journeys:One-way and round-trip journeys.
AirRail booking rules:Each ticket corresponds to a specific railway section, and this railway section must align with the Hainan Airlines route. It is essential to issue the reserved tickets within 48 hours; any failure of ticket issuance within the specified time frame will result in the automatic cancellation of reserved tickets.
Passengers are required to complete online check-in at www.accesrail.com/checkin within 72 hours prior to the travel. After a successful check-in
For ticket reservations and inquiries, please visit the official website of Hainan Airlines, contact the customer service hotline at 0080087689999 (Europe), 95339 (China), or visit Hainan Airlines ticket offices or Hainan Airlines offices.
Conditions:Same conditions apply as the combined flight tickets. The train ticket cannot be refunded separately. Baggage policy is consistent with the HU baggage policy.
Train Route
Intermodal connectivity routes between Hainan Airlines and Avanti West Coast Railway are as follows:
From | From | To | To |
---|---|---|---|
LHR* | London Heathrow | QQM | Manchester |
LHR* | London Heathrow | QQN | Birmingham |
LHR* | London Heathrow | LXL | Liverpool |
LHR* | London Heathrow | ZGG | Glasgow |
LHR* | London Heathrow | XPT | Preston |
LHR* | London Heathrow | XQL | Lancaster |
LHR* | London Heathrow | XVC | Crewe |
LHR* | London Heathrow | KXN | Oxenholme |
LHR* | London Heathrow | CAX | Carlisle |
LCY** | London City | QQM | Manchester |
LCY** | London City | QQN | Birmingham |
LCY** | London City | LXL | Liverpool |
LCY** | London City | ZGG | Glasgow |
LCY** | London City | XPT | Preston |
LCY** | London City | XQL | Lancaster |
LCY** | London City | XVC | Crewe |
LCY** | London City | KXN | Oxenholme |
LCY** | London City | CAX | Carlisle |
Intermodal connectivity routes between Hainan Airlines and FIRST TRANSPENNINE EXPRESS are as follows:
From | From | To | To |
---|---|---|---|
MAN | Manchester Airport | QQY | York |
MAN | Manchester Airport | ZFG | Sheffield |
MAN | Manchester Airport | LXL | Liverpool/td> |
MAN | Manchester Airport | XPT | Preston |
MAN | Manchester Airport | XQL | Lancaster |
MAN | Manchester Airport | ZXE | Edinburgh |
MAN | Manchester Airport | ZGG | Glasgow |
Check-in procedure
Once passengers have successfully purchased all necessary tickets, a connecting electronic ticket covering the railway section will be provided.
Passengers are required to complete online check-in at www.accesrail.com/checkin within 72 hours prior to the travel.
Notation
For ticket refunds, if the train section has completed the boarding procedures, it must be cancelled first. In situations where cancellation is not feasible, the fare for the train section will be deducted.
Once the train has departed, the train ticket is non-refundable.
Baggage Policy: It's important to note that the rules of baggage allowance are distinct in Hainan Airlines and Avanti West Coast/FIRST TRANSPENNINE EXPRESS. Here is the recommended baggage allowance for the railway section, but passengers are advised to contact Trenitalia for further confirmation before purchasing tickets.
Passengers travelling round-trip to England by train are allowed a baggage limit of no more than 3 pieces, with a total weight not exceeding 64kg and a total size of 315cm (total length, width, and height of the baggage). It is essential to undergo a security check again for baggage at the train station.
Flight Delay: In the event of a flight delay resulting in a missed connection to the reserved ticket of a Avanti West Coast/FIRST TRANSPENNINE EXPRESS train, after arriving in England, passengers can reach out to Hainan Airlines' ground staff for a flight delay certificate, which allows passengers to change to the next available train (valid within 24 hours) at the Avanti West Coast/FIRST TRANSPENNINE EXPRESS railway office.
Product Info
From April 1, 2023 to March 31, 2024,Passengers purchasing tickets for Beijing=Manchester, Changsha=London route operated by Hainan Airlines can enjoy an additional perk (please request it during purchasing). This exclusive offer includes complimentary one-way or round-trip railway tickets for travel within Manchester/London operated by the UK. Bus Company company.
Condition
Applicable Routes:All routes operated by Hainan Airlines originating in or departing from Manchester/London.
Applicable Journeys:One-way and round-trip journeys.
AirRail booking rules:
The bus section must be connected to the aviation section, and the bus boarding date must be one day or the same day before the departure of the MAN-PEK or LHR-CSX flights from the aviation section, or within 24 hours of the arrival of PEK-MAN or CSX-LHR flights.
Complimentary Bus Tickets Standard:
①Economy class passengers: those who purchase economy class international tickets on the flights of Hainan Airlines to Beijing=Manchester and Changsha=London are allowed to give a free one way ticket and two round-trip standard seat bus tickets in the UK based on the ticket price.
②Business class passengers: those who purchase business class international tickets on the flights of Beijing=Manchester and Changsha=London carried by Hainan Airlines are allowed to give a free one way ticket and two round-trip standard seat bus tickets in the UK based on the ticket price.
Ticket validity period and usage conditions:Each ticket corresponds to a specific bus section, and this bus section must align with the Hainan Airlines' route;Same conditions apply as the combined flight tickets. The bus ticket cannot be refunded separately.
Intermodal buses with Hainan Airlines must have a departure or destination of Heathrow Airport or Manchester Airport.
Bus Route
The transportation segment that can be taken is follow:
From | From | To | To |
---|---|---|---|
Heathrow Airport | LHR | Bath Spa | QQX |
Heathrow Airport | LHR | Birmingham | BHX |
Heathrow Airport | LHR | Bournemouth | BOH |
Heathrow Airport | LHR | Brighton | BSH |
Heathrow Airport | LHR | Bristol | BRS |
Heathrow Airport | LHR | Cambridge | CBG |
Heathrow Airport | LHR | Cardiff | CWL |
Heathrow Airport | LHR | Coventry | CVT |
Heathrow Airport | LHR | Cheltenham Spa | CHW |
Heathrow Airport | LHR | Colchester | CLB |
Heathrow Airport | LHR | Exeter | EXT |
Heathrow Airport | LHR | Gatwick | LGW |
Heathrow Airport | LHR | Leicester | QEW |
Heathrow Airport | LHR | Luton Airport | LTN |
Heathrow Airport | LHR | Luton Airport | LTN |
Heathrow Airport | LHR | Milton Keynes | KYN |
Heathrow Airport | LHR | Newport (South Wales) | XNE |
Heathrow Airport | LHR | Norwich | NWI |
Heathrow Airport | LHR | Nottingham | ZGB |
Heathrow Airport | LHR | Oxford | OXF |
Heathrow Airport | LHR | Plymouth | PLH |
Heathrow Airport | LHR | Poole | POQ |
Heathrow Airport | LHR | Ringwood | RNW |
Heathrow Airport | LHR | Southampton | SOU |
Heathrow Airport | LHR | Stansted | STN |
Heathrow Airport | LHR | Swansea | SWS |
Heathrow Airport | LHR | Swindon | XWS |
Heathrow Airport | LHR | Taunton | TTY |
Heathrow Airport | LHR | Winchester | WNC |
Manchester Airport | MAN | Liverpool | LXC |
Manchester Airport | MAN | Manchester/td> | ZMP |
Manchester Airport | MAN | Leeds | ZLZ |
Manchester Airport | MAN | Bradford | ZFC |
Manchester Airport | MAN | Birmingham | BHX |
Check-in procedure
Passengers are required to complete online check-in at www.accesrail.com/checkin within 72 hours prior to the travel.
Notation
Reservation Time: To secure a seat on the bus, passengers are required to purchase bus tickets at least 24 hours before the scheduled departure of the bus.
For a seamless transfer to a bus upon arrival at the airport, passengers are advised to allocate a minimum transit time of 3 hours.
Baggage Policy: Passengers are allowed to carry a maximum of two pieces of luggage (20KG each) and one small hand luggage. All luggage is not directly linked to the flight and passengers are responsible for it. The baggage allowance rules for HU and 9B are different, and passengers need to communicate and confirm with them before purchasing a ticket.
Tickets included train segments must be used in sequence. Passenger need to show the electronic itinerary of train segments when check-in in the airport, otherwise the passenger need pay 100 EUR for unused train ticket.
Flight Delay: If there is a delay in the bus section that prevents passengers from catching subsequent flights, Hainan Airlines will assist passengers in rescheduling for free to the next available flight; When there is a delay in the flight segment, National Express will assist passengers in rescheduling for free to the next available bus segment. In case of cancellation of flights or bus schedules, Hainan Airlines will provide support for irregular flights.
When refunding tickets, if the boarding procedures for the bus section have been completed and cannot be cancelled, the fare for the bus section must be deducted.
Passenger need arrange his schedule by himself when the train is abnormal due to irresistible factors like strike, weather or disaster. The cost due to the irregular train need be paid by the passenger, include the traffic, hotel and meal. Airlines could assistant change the flight tickets free.