Equipaje especial

The charge of Special baggage for domestic flights

Special baggage categories Special baggage for domestic flights
Whether it is included in the free baggage allowance Charge per piece
Golf, ski equipment (excluding sleds) 1.The size of special luggage after packaging is within the limit of 40 * 60 * 100 centimeters for regular luggage,can be included in the free baggage allowance;The excess of free baggage allowance will be charged based on the regular excess baggage fee;
2.If the size after packaging is greater than 40 * 60 * 100 centimeters, the price of each piece will be charged according to the special baggage fee standard;
3.Baggage with a single weight greater than 32KG(Carriage after approval by Hainan Airlines)
<3kg(include)60CNY
3kg-8kg(include)160CNY
8kg-15kg(include)290CNY
15kg-23kg(include)490CNY
23kg-32kg(include)690CNY
32kg-50kg(include)990CNY
Musical instruments, bicycles, fishing equipment, archery equipment, diving equipment, bowling equipment, camping equipment, poles, javelins, hockey/lacrosse equipment and sports and sports equipment not mentioned
Sledding, surfboards/wave boards, kayaks, hang gliding equipment, canoes, kayaks, poles, windsurfing It does not count in the free baggage allowance


The charge of Special baggage for international flights

Special baggage categories Special baggage for international flights
Whether it is included in the free baggage allowance Excess baggage types Restrictions Charge per piece
Golf, ski equipment (excluding sleds) Only 1 piece can be included in the free baggage allowance:The total weight of the items does not exceed 23 kg and the sum of the three sides does not exceed 158 cm (62 inches overweight

The weight of one single baggage is less than or equal to 23kg

will be charged according to the normal excess baggage fee

23KG<W≦32KG

1200CNY per piece

32KG<W≦45kg(Carriage after approval by Hainan Airlines)

2000CNY per piece

overpiece

The first piece in excess of the baggage allowance

A fee of 50% of the normal charge for the first piece of excess baggage will be charged.

The second or above pieces in excess of the baggage allowance


will be charged according to the normal excess baggage fee

oversize

The longest side is greater than 158 cm and less than or equal to 203 cm

1200CNY per piece

The length of the longest side is greater than 203 cm.(Carriage after approval by Hainan Airlines)

2000CNY per piece


Equipamiento de tiro con arco

  • El arco y las flechas deben colocarse en un contenedor rígido especialmente diseñado para el transporte y para su correcto almacenamiento.
  • Si el equipamiento de tiro con arco no está debidamente colocado en su embalaje, se colocarán unas etiquetas de exención de responsabilidad a la hora de obtener la tarjeta de embarque. Hainan Airlines no se hará responsable de los daños producidos en el equipaje.
  • Embalaje válido para la facturación
    Funda de arco

    Funda de arco

    Estuches de arquero con ruedas

    Estuches de arquero con ruedas

Trineos y equipamiento de esquí

  • Embalaje válido para la facturación
    Bolsa de esquí y bolsa para botas

Equipamiento de pesca

  • Un conjunto de pesca con embalaje adecuado formado por un máximo de dos cañas de pescar, un carrete, una red de pesca, un par de botas de pesca y una caja de aparejos de pesca.
  • Los contenedores para cañas de pescar no deben exceder las 62 pulgadas (158 cm). Se sugiere que los contenedores que superen esta medida se envíen como carga. Las cañas de pescar, cestos, redes y botas altas deben guardarse en contenedores rígidos y resistentes, diseñados específicamente para su transporte. En caso de utilizar otro tipo de embalaje, se deberá adjuntar una etiqueta de exención de responsabilidad al equipaje (esto se realiza al obtener la tarjeta de embarque). Hainan Airlines y Grand China Air no se responsabilizarán por daños en los equipos de pesca, y no es posible adquirir un seguro de valor declarado para el transporte de estos artículos.
  • Se permite facturar la bolsa de aparejos de pesca
    Una funda rígida y una bolsa de viaje

Equipamiento de buceo

  • Todos los equipos deben colocarse en contenedores con laterales rígidos especialmente diseñados para el transporte. Si se utiliza un embalaje con otros materiales, se colocarán unas etiquetas de exención de responsabilidad (procesadas al recibir la tarjeta de embarque). Hainan Airlines no se hará responsable de los daños producidos en el equipaje.
  • Embalaje válido para la facturación
    Una mochila con un cordón de apertura, una bolsa de mano, una mochila y un embalaje con ruedas

Equipamiento de hockey/lacrosse

  • Los palos de hockey y los palos de lacrosse deberán estar embalados en contenedores sólidos con exterior rígido especialmente diseñados para el transporte. Si no están embalados en dichos contenedores, se colocarán unas etiquetas de exención de responsabilidad. Hainan Airlines no se hará responsable de indemnización por dicho equipaje y no se podrá establecer un valor declarado para estos artículos.
  • Embalaje válido para la facturación
    Bolsas con ruedas, mochilas y bolsas de lacrosse

Tablas de surf

  • Hainan Airlines no se hará responsable de los daños provocados a aquellas bolsas de tablas de surf que no se hayan embalado en cajas rígidas. No se podrá reclamar exceso de valor para tablas de surf.
  • Embalaje válido para la facturación
    Una bolsa que contenga varias tablas de surf y una bolsa que contenga una sola tabla


Balones deportivos y equipamiento

  • Incluido: balones de balonmano, pelotas de polo, pelotas de tenis, pelotas de béisbol, plumas de bádminton, balones de fútbol, balones de baloncesto, discos de hockey, pelotas de voleibol, bolas ping pong, bolas de lacrosse, balones rígidos utilizados sobre el suelo, balones de gimnasia rítmica y otros equipos auxiliares.
  • Balones inflados: a la hora de transportar balones de polo, baloncesto, voleibol, fútbol americano y fútbol, preste especial atención a que la presión interna del aire en el interior del balón no exceda la presión aplicable. Desinfle los balones en aquellos casos que sea necesario.
  • Opciones de transporte de otro equipamiento auxiliar: transporte de bolsas de béisbol, bates de béisbol, tablas de bolos, conjuntos y guantes de protección de acuerdo con las condiciones específicas. En condiciones normales, es posible transportar este equipamiento auxiliar.

Equipamiento de bolos

  • Un conjunto de bolos incluye entre 1 y 3 bolas. Hainan Airlines permitirá un máximo de 3 bolas de bolos en una misma bolsa, una bolsa de bolo y un par de zapatos de bolos. Los limpiadores de bolos que contengan una gran cantidad de acetona o alcohol con volúmenes de más del 70 % se consideran artículos peligrosos y no pueden transportarse como equipaje facturado ni como equipaje de mano.
  • El equipamiento de bolos deberá estar embalado en contenedores sólidos con exterior rígido especialmente diseñados para el transporte. Si no están embalados en dichos contenedores, se colocarán unas etiquetas de exención de responsabilidad. Hainan Airlines no se hará responsable de indemnización por dicho equipaje y no se podrá establecer un valor declarado para estos artículos.
  • Embalaje válido para la facturación
    Un paquete con capacidad para cuatro bolas de bolos, un paquete con capacidad para dos bolas de bolos y un paquete con capacidad para una bola de bolos

Equipamiento de surf

    Las tablas de surf deberán estar embaladas en contenedores sólidos con exterior rígido especialmente diseñados para el transporte. Si no están embalados en dichos contenedores, se colocarán unas etiquetas de exención de responsabilidad (procesadas al recibir los comprobantes de facturación de equipaje) que eximirán a Hainan Airlines de cualquier indemnización por daños en este tipo de equipaje. No se podrá declarar exceso de valor para estos artículos.



Equipamiento de acampada

  • Hainan Airlines permite a los pasajeros complementar su franquicia de equipaje gratuito con equipamiento de camping incluidos, a título meramente enunciativo, los siguientes artículos: tiendas de campaña, mochilas o cajas y sacos de dormir.
  • Los artículos que pueden transportarse como artículos frágiles incluyen artículos de tela, plástico, etileno u otros artículos hechos de materiales resistentes a la fricción, así como artículos con bastidores de aluminio, encimeras de exterior, cinturones para la espalda, botones y otras partes que sobresalgan de un artículo.
  • Hainan Airlines no se hará responsable de los daños producidos en los artículos frágiles. Según las regulaciones sobre artículos peligrosos, las linternas, estufas y calentadores que utilicen combustibles líquidos, así como el dimetilmetano, el butano o los materiales de naturaleza similar, no podrán transportarse como equipaje.

Bicicletas

  • Hainan Airlines solamente admitirá como equipaje facturado de bicicletas de paseo, de competición o tándem que no esté propulsadas por motor. Hainan Airlines admitirán únicamente bicicletas con un peso inferior a 32 kg (inclusive) como equipaje facturado. Además, solamente se podrán transportar como equipaje facturado con permiso previo de Hainan Airlines (dependiendo del tamaño del avión y de las condiciones de carga). Las bicicletas con un peso superior a 32 kilogramos deberán transportarse como mercancía.
  • Hainan Airlines permitirá a un pasajero transportar una bicicleta no motorizada o un máximo de dos bicicletas embaladas en una caja. Preparativos necesarios para transportar bicicletas:
    1. (1) Es necesario desmontar los pedales de la bicicleta (o plegarlos hacia el interior).

    2. (2) El manillar debe colocarse en paralelo al cuadro de la bicicleta.

    3. (3) La bicicleta debe colocarse en una caja robusta o en una bolsa diseñada especialmente para su transporte.

    4. (4) Por motivos de seguridad, será necesario desinflar los neumáticos.

  • Embalaje válido para la facturación:
  • Una bolsa plegable para bicicleta, una bolsa de ajuste para varias bicicletas y una caja para bicicleta con carcasa rígida

Equipamiento de golf

  • Un conjunto de equipos de golf se define como máximo: 14 palos, 12 bolas y 1 par de zapatos
  • Embalaje válido para la facturación:
  • Caja con exterior rígido, bolsa blanda o bolsa con ruedas

Javelins

  1. The javelins must be tied together and placed in a hard case
  2. If the javelins are not placed in a hard case then when checking in an “Exempt from liability” tag will be placed on the container, to show that HNA will not compensate for any damaged baggage and the baggage declared value cannot be purchased for javelins.
  • General Rules
    (1)According to the relevant regulations of the Chinese Civil Aviation, Hainan Airlines and Grand China Air reject any application for firearms transportation by any entity or individual without the firearms licence. Entities or individuals that need to transport firearms must truthfully declare to the public security organs the variety and quantity of firearms transported, the route and mode of transportation, and obtain the permission for firearm transport. If transported within the province, autonomous region or municipality directly under the Central Government, the application shall be made to the public security organ of the municipal people's government to where the firearms are transported for the permission for firearm transport. If transported across provinces, autonomous regions and municipalities directly under the Central Government, the application shall be made to the public security organ of the provincial people's government to where the firearms are transported for the permission for firearm transport. Before applying for firearm transport, please submit the permission originals to Hainan Airlines and Grand China Air.
    (2) According to the regulations on the transport of dangerous goods, the checked ammunition should be 1.4S ammunition (UN0012 or UN0014 only) with strong packing, which is only used by sports competition groups, and can be carried only after getting the approval of Hainan Airlines and Grand China Air. The gross weight carried by each passenger shall not exceed 5kg (11Ib), excluding explosive or incendiary projectiles. Ammunition carried by two or more passengers shall not be combined into one or several packages. Passengers are required to provide the Authentication Report/Material Safety Data Sheet (MSDS) to prove that the goods carried meet the above requirements.
    (3)Guns and ammunition shall not be counted in the free baggage allowance, but shall be charged as excess baggage (Apart from the air routes that charge by piece concept, overweight baggage on global routes is charged by weight concept, and the rate for 1 kg of excess baggage is charged 1.5% of the Hainan Airlines published one-way full fare economy class passenger ticket price on the day when the excess baggage ticket is issued. Please click here for the specific charging standard of the air routes charging by piece concept). The bullets of passengers in a group shall not be packaged and checked in a combined way, and must be packed separately.
    (4) Our company is only in charge of the ground support of the passengers flying on the flight segments undertaken by Hainan Airlines and Grand China Air. If it is a flight on other flight segments, or combined transport with other airlines, please contact the combined transport airlines for handling.
  • Transport Permission
    (1)Where a foreign sports delegation needs to check the firearms for sports to participate in shooting competition events in China, the passengers shall provide the approval certificate from the sports administration of the State Council.
    (2) Where a sports delegation of China needs to check the firearms for sports to participate in shooting competition events out of China, the passengers shall provide the approval certificates from the sports administration of the State Council of China, the transit country and the destination country.
    (3)Where firearms need to be carried in shooting competition events in China, passengers shall possess the approval of the competent sports authorities of the State Council and hold the firearm transport permission issued by the local provincial public security organ.
    (4) If foreign hunters need to bring shotguns into the territory of China, passengers must hold the approval certificate of the Ministry of Public Security of China.
  • Packaging Requirements: The packing of transported firearms and ammunition should be produced according to regulations. The package should be safe and closed. Firearms and ammunition must be separately placed in lockable boxes with sealing strips.
  • Acceptable Boxes for Checking
  • Guns/Ammunition Checking
  • Passengers should transport their articles to the airport for the handling of checking formalities 120 minutes prior to the departure time of the flight on the day of travel.

    Passengers should not carry alcoholic beverages on board, but they can check them in as checked baggage. When alcoholic beverages are transported as checked baggage, the labels should be clear and placed inside the retail packaging. The quantity should comply with the following regulations:

  1. There is no limit on the quantity of alcoholic beverages with an alcohol by volume percentage of 24% or less.
  2. Alcoholic beverages with an alcohol by volume percentage ranging from 24% to 70% (inclusive of 70%) are considered dangerous goods for air transportation. The specific requirements are as follows:
  3. (1) If each inner package is less than or equal to 5 litres, it can be checked as checked baggage for transportation; and the net quantity of checked baggage per passenger cannot exceed 5 litres.

    (2) If each inner package is larger than 5 litres, it must be transported as cargo and cannot be transported as luggage.

  4. Alcoholic beverages with an alcohol by volume percentage of more than 70% are not allowed to be transported as luggage.
  • Hainan Airlines no admite el transporte de mercancía en un asiento del avión. En el caso de las valijas diplomáticas o cualquier otro equipaje que los viajeros necesiten transportar ocupando una plaza de asiento, será necesario enviar una solicitud durante el proceso de reserva y se emitirá el billete correspondiente al equipaje en cuestión una vez que la solicitud haya sido aprobada por nuestra oficina de venta de billetes. Tras la emisión del billete, la oficina de venta de billetes debe informar al Centro de Servicio al Cliente. El Centro de Servicio al Cliente será el responsable de notificar a la compañía de servicios de tierra del aeropuerto de salida y a la tripulación de servicio para ese vuelo.
  • El equipaje ocupado traído por los pasajeros a la cabina es atendido por ellos mismos, y el peso del equipaje que ocupa cada asiento no debe exceder los 75 kilogramos. Las dimensiones de los tres lados de longitud, anchura y altura no deben exceder los 100 centímetros, 60 centímetros, 40 centímetros, respectivamente, y el volumen del instrumento de ocupación no debe exceder los 145 centímetros. × 50 cm × A 30 centímetros, el equipaje ocupado no debe exceder este requisito de restricción, y para los artículos que excedan este requisito, se puede organizar el transporte como carga.
  • El equipaje que ocupe un asiento deberá estar debidamente embalado para evitar daños a los pasajeros y a la tripulación.
  • El equipaje que ocupe un asiento no deberá obstaculizar las salidas de emergencia ni el pasillo de la cabina. El equipaje que ocupe un asiento no deberá obstaculizar la visualización, por parte del pasajero, de los cinturones de seguridad, la señalización de "no fumar", las salidas de emergencia y similares.
  • A fin de garantizar la seguridad del vuelo, los asientos ocupados por un pasajero con equipaje que ocupe un asiento serán especificados por Hainan Airlines. El equipaje permanecerá debidamente anclado al asiento con un cinturón de seguridad durante toda la duración del viaje para evitar que se mueva y que pueda provocar daños.
  • Si el viaje está sujeto a un vuelo con un segundo transportista, también será necesario obtener su consentimiento para transportar el equipaje.

1. Musical Instruments, Electrical Appliances and Precision Instruments

(1)Precision Instruments include precision measuring instruments, precision astronomical observation instruments, precision remote sensing instruments, precision measurement and control instruments, precision medical instruments and other high-tech equipments with automated, digital, intelligent, comprehensive and multi-dimensional, dynamic measuring functions. Common precision instruments include various water quality analysis instruments, environmental testing instruments, microscopes, pipettes, incubators, drying equipment, weighing apparatus, spectral analysis instruments, chromatography instruments, test chambers, lab supplies, lab equipment, life scientific instruments, optical instruments, dehumidification and purification instruments, physical testing equipment, food testing equipment, Drug testing instruments, textile instruments, petroleum instruments, medical equipment, etc

(2)Electrical Appliances refer to all appliances that use electricity. From a professional point of view, they mainly refer to electrical devices, equipment and components which connect and break a circuit and transform circuit parameters to achieve control, regulation, switching, detection and protection of circuits or electrical equipment. From a general point of view, they mainly refer to electrical equipment commonly used at home for convenience, such as televisions, air conditioners, refrigerators, washing machines, computers, and various small household appliances.

(3)Musical instruments refer to instruments that can produce musical sounds and be used for musical art re-creation. Musical instruments are divided into the two categories of Chinese national instruments and Western instruments.

A.Chinese national musical instruments are divided into:

a.Idiophones: such as the gong, wooden fish, and cymbal.

b.Membranophones: such as the peace drum, and octagonal drum.

c.Aerophones: such as the trombone, nomad flute, whistle, cucurbit flute, and suona.

d.Chordophones: such as the qiang, liuqin, pipa, erhu, and morin khuur.

B.Western musical instruments are divided into:

a.Stringed instruments: such as the violin, viola, cello, harp, electric guitar, and bass guitar.

b.Woodwind instruments: such as the flute, piccolo, clarinet, oboe, and saxophone.

c.Brass-wind instruments: such as the trumpet, cornet, tuba, trombone, and horn.

d.Keyboard instruments: such as the piano, accordion, and electronic organ.

e.Percussion: such as the kettle drum, xylophone.

2. Regulations for Transport:

(1) Precise instruments, electrical appliances and other items apart from musical instruments should be transported as goods. If a passenger insists on transporting these items as checked baggage, the following requirements shall be met:

A.Size Requirements: Consistent with the checked baggage size requirements.

B.Packing Requirements: precise instruments, electrical appliances and other items must have the factory packing or the packing that meets the requirements of Hainan Airlines and Grand China Air. Passengers are advised to pack precise instruments and electrical appliances in hard cases and with padding contents inside the cases to prevent them from shaking left and right during transportation and causing unnecessary damage.

C.Charging Requirements:The weight of precise instruments, electrical appliances and other items shall be included in the free baggage allowance, If they exceed the limit, For the air routes charging by weight concept, the transportation expenses shall be charged as excess baggage; For the air routes charging by piece concept, It shall be charged at a standard rate. Requirements for the Features of Articles: No checked baggage transportation is allowed for precise instruments, electrical appliances and other items containing nine categories of dangerous goods (explosives, gases, flammable liquids, flammable solids, spontaneously combustible substances, substances that release flammable gases when touching water, oxidants and organic peroxides, toxic substances and infectious substances, radioactive substances, corrosive substances and miscellaneous dangerous goods). When handling the transport of unknown or suspected dangerous goods, the staff of Hainan Airlines and Grand China Air shall ask you to provide a test report issued by a dangerous goods authentication institution or the product manufacturers recognized by the Civil Aviation Administration to prove that the baggage will not cause danger to air transportation. Our company may refuse to check and transport the goods that the inspection report of them cannot be provided or the inspection report does not meet the requirements.

D.Requirements for the Checking of Baggage: precise instruments and electrical appliances belong to the category of fragile and easily damaged items. When checking them, the staff members of Hainan Airlines and Grand China Air shall attach the liability exemption baggage tag to your baggage. You are kindly requested to fill in the liability exemption baggage tag properly and sign it as required. Precise instruments, electrical appliances and other items shall not be declared their value.

(2)The specific requirements for musical instrument transportation are as follows:

A.Hainan Airlines and Grand China Air shall accept musical instruments that do not exceed the limits of size and weight as checked baggage or the baggage placed on cabin baggage rack.

B. Dimensional Requirements

  Reconstruct the route  Piece-based route
carry-on baggage The maximum weight of a single instrument shall not exceed 7 kg, and the dimensions of length, width and height shall not exceed 55 cm, 40 cm and 20 cm respectively. You can take it into the cabin as a carry-on item and be included in the free luggage allowance. The portable instrument must be placed under the seat in front of the passenger or in the overhead rack of the cabin. The maximum weight of a single instrument shall not exceed 10 kg (22 pounds), and the sum of length, width and height shall not exceed 45 inches (115 cm). You can take it into the cabin as a carrier and count in the free luggage allowance. The portable musical instrument must be placed under the seat in front of the passenger or in the overhead luggage rack of the cabin.
check-in luggage The maximum weight of a single consignment instrument shall not exceed 32 kg, and the sum of the three sides after packaging shall not exceed 203 centimeters (inclusive). The maximum weight of a single consignment instrument shall not exceed 32 kg, and the sum of the three sides after packaging shall not exceed 203 centimeters (inclusive) (80 inches).

Note: Passengers carrying musical instruments that exceed the specified limits shall check them in after obtaining approval from Hainan Airlines. If these musical instruments cannot be accommodated as checked baggage, they will be subject to the provisions for air cargo transport.

C.Packing Requirements: For checked baggage, passenger must put the musical instrument in a dedicated hard or pressure-proof container. The baggage can only be checked on condition that it has the factory packing or its packing meets the requirements of Hainan Airlines and Grand China Air. Passengers are advised to pack musical instruments in hard cases and with padding contents inside the cases to prevent them from shaking during transportation and unnecessary damage.

D.When checking musical instruments, the staff members of Hainan Airlines and Grand China Air shall attach the liability exemption baggage tag to your baggage. You are kindly requested to fill in the liability exemption baggage tag properly and sign it as required. Hainan Airlines and Grand China Air does not bear any responsibility for the damage or delay occurring in the transportation of musical instruments. Musical instruments shall not be declared its value as baggage.

  • Hainan Airlines permite el transporte en cabina de todos los tipos de sillas de ruedas para uso personal (incluidos plegables y no plegables, sillas de ruedas manuales o eléctricas alimentadas por batería eléctrica y carritos de equipaje eléctricos). Solamente se podrán transportar las sillas de ruedas que cumplan con los requisitos de Hainan Airlines.
  • Para aquellos pasajeros cuya movilidad dependa de una silla de ruedas, Hainan Airlines ofrece envío gratuito de su silla de ruedas además de la franquicia de equipaje gratuito. En el caso de aquellos pasajeros cuya movilidad no dependa de una silla de ruedas, el peso que exceda su franquicia de equipaje gratuito se computará como exceso de equipaje. Las sillas de ruedas se podrán facturar en el mostrador de billetes o en la puerta de embarque, excepto en el caso de sillas de ruedas plegables o sillas de ruedas eléctricas que sean imprescindibles para la movilidad de los pasajeros.
  • Las sillas de ruedas eléctricas deben cumplir con las siguientes condiciones para su facturación:
    1. a. Las baterías deben estar desconectadas. Los dos polos eléctricos deberán estar cubiertos por cinta aislante para evitar cortocircuitos y deberán estar fijados de forma segura a la silla de ruedas.

    2. b. Se deberá colocar una etiqueta con la palabra "UP" a ambos lados de la silla de ruedas para evitar que se coloque hacia abajo. Durante las operaciones de carga y descarga, la silla de ruedas deberá permanecer de pie todo el tiempo y anclarse en el compartimiento de carga para evitar su deslizamiento. Al existir limitaciones de espacio y diferentes tipos de modelos de silla de ruedas, póngase en contacto con nuestro personal con antelación para realizar los preparativos correspondientes.

  • Otros dispositivos de movilidad: Hainan Airlines considera muletas, bastones, aparatos ortopédicos y prótesis fijas como artículos de mano que podrán llevarse a bordo además del equipaje de mano estándar.
  1. A menos que se indique de otra manera por las autoridades aeroportuarias, Hainan Airlines permitirá a los pasajeros acceder hasta la puerta de embarque con un cochecito de bebé.
  2. Si el carrito o cochecito plegado no supera las dimensiones de 20 cm x 40 cm x 55 cm, los pasajeros podrán llevarlo en cabina colocándolo en el compartimiento de equipaje o bajo el asiento delantero.
  3. Si el carrito o cochecito plegado supera las dimensiones de 20 cm x 40 cm x 55 cm, los pasajeros deberán facturar el cochecito en la puerta de embarque.


Human ashes

1. Definition: it refers to cremated remains that human bones have turned into after the human body has been incinerated.

2. Transportation requirements: human ashes shall be transported as cargo. Under the premise of complying with the applicable regulations of Hainan Airlines, they may be transported as checked baggage or carried into the cabin. In the event that the transportation does not meet the relevant requirements set by Hainan Airlines, Hainan Airlines reserves the right to refuse carriage.

(1) Carriage as hand baggage:

A. The ashes may be carried in the cabin by the passenger and placed in the overhead bin, provided that the outer packaging and the emotions of the passenger carrying the ashes do not cause awareness or discomfort among other passengers on the same flight.

B. Packaging requirements: The ashes shall be properly sealed within an urn or other airtight containers, with the outermost layer packed as regular luggage (e.g., in cloth).

C. If you need to purchase a seat-occupying ticket to accommodate the baggage with an urn, please adhere to the seat-occupying baggage regulations. For your convenience and that of other passengers, priority will be given to assigning window seats for placing your urn.

(2) Carriage as checked baggage:

A. Packaging requirements: The ashes shall be packed in a closed plastic bag or other airtight containers, with an outer wooden box or other sturdy packaging.

a. Checked as a separate piece of baggage: The urn may be placed inside a wooden box or cardboard box, with soft padding in the interstices for protection.

b. Checked in a suitcase: The urn can be protected by clothing or other soft objects between the urn and the suitcase.

B. Charges: It can be included within the passenger's free baggage allowance, and any portion exceeding the allowance will be calculated as excess baggage. Hainan Airlines will only assume liabilities for general checked baggage.

C. Note: Due to certain transportation risks associated with transporting ashes as checked baggage, it is strongly recommended to choose to carry them as hand baggage.

3. Other considerations: When transporting ashes, it is advisable to carry relevant documents, such as a death certificate issued by the health department, a cremation certificate issued by the funeral department, and other supporting documentation for inspection by airport security, customs, quarantine departments, etc. Please consult your local airport in advance for specific requirements.

Donation of human organs and other tissues

Dear passengers,

In order to abide by the humanitarian spirits of “respecting for life and handling special cases with special methods”, Hainan Airlines and Grand China Air provide service of human organ transportation with restrictive conditions on the premise of ensuring security of air transportation.

Human organs may be damaged or expire when the flights are abnormal (delay, cancellation, course reversal or diversion) due to packaging, storage problems or other uncontrollable factors such as weather, air traffic control, military activities, public security and so on. Hainan Airlines and Grand China Air will be exempted from all the losses arising from transportation if they cannot be proved to be in fault.

If you decide to choose Hainan Airlines or Grand China Air for transportation when you carry with human organs, please read below instructions carefully. Have a good flight.

I. Range of application

Donated human organs refer to all or part of the organs such as heart, liver, kidney, lung or pancreas which are taken from human organ donors and have specific functions.

II. Applicable airlines

It is applicable to domestic self-operated flights (excluding chartered flights and code-sharing flights) of Hainan Airlines and Grand China Air (HU/CN).

III. Application for transportation and handling requirements

1. Since we need to arrange transportation service of human organs and make sure you have adequate time to prepare packaging and documents, please dial 24-hour ticket-booking service hotline 95339 or contact the direct ticket office of Hainan Airlines or Grand China Air for applying for transportation of human organs 24 hours in advance before flight departure (Staff of Organ Procurement Organization (hereafter referred to as OPO) should apply at least 4 hours in advance before flight departure).

2. After getting the consent of transportation, you need to carry the baggage with packaging meeting the requirement of Hainan Airlines and Grand China Air for human organ transportation and the required documentary evidences to check in for transportation of human organs in check-in counter of Hainan Airlines and Grand China Air.

3. If the baggage of human organs you carry is outside the range of carry-on Baggage, you need to purchase tickets of seat-occupying baggage.

4. When handling transportation formalities of human organs, you need to read and fill in Transportation Agreement of Human Organs (click here to view) carefully and accept the risks that may occur in air transportation.

IV. Transportation conditions

1. Mode of transportation: human organs carried by passengers are only accepted to be taken as cabin baggage (carry-on baggage or seat-occupying baggage) for transportation and passengers should take care of the organs on their own during transportation process.

2. Hainan Airlines and Grand China Air do not carry medical wastes (body wastes produced during diagnosis and treatment process such as stump and carcass from medical experiment). Such items cannot be taken as baggage for transportation.

3. Hainan Airlines and Grand China Air do not provide transportation service for human organs if:

(1) Human organs carried by the passengers are packed in an unprofessional container not meeting requirement of Hainan Airlines and Grand China Air for transportation.

(2) Passengers have not made full preparations for transportation, for example, the transportation documentary evidences are incomplete and the hospitals issuing documentary evidences are not qualified.

(3) Passengers refuse to fill in Transportation Agreement of Human Organs.

V. Document requirement

In order to make sure you have a smooth trip, please prepare relevant transportation documents according to following requirements:

1. Passengers carrying human donated organs should show the Confirmation of Organ Reception in Transplantation Center issued by OPO.

2. You can log in to the website of National Health Commission of the People's Republic of China (click here to enter)– service – list inquiry to access the latest information of the list of medical institutions which have practicing qualifications of human organ transplantation.

VI. Matters needing attention for packaging

Professional transportation containers are vital to safe transportation of human organs and we specially remind you of carefully referring to the packaging requirement in this regard:

1. Please use professional transportation containers with effective heat preservation and shockproof functions and such containers should also be easy to carry and have good tightness (no smell, no liquid leakage).

2. The appearance of containers cannot have influence on other passengers and will not be damaged due to cabin pressure change or turbulence on a flight and a dedicated mark of human donated organ transportation should be pasted on the outstanding positions outside the containers.

VII. Notice for special circumstances

1. Unable to travel according to the original scheduled time

(1) If the flights are delayed temporarily and you have not checked in, please inform the staff of Hainan Airlines and Grand China Air of whether the delay will have an influence on your travel when you carry human organs and ticket change requirements. The staff will assist you in handling ticket refund and change formalities.

(2) If the flights are delayed temporarily after you have checked in, the staff of Hainan Airlines and Grand China Air will inform you of the information about the delay of the flights. Please tell the staff whether to refund or change the tickets according the flight information and the staff will assist you in handling relevant formalities.

(3) If the flights are delayed on a large scale due to uncontrollable factors such as weather, air traffic control, public security in your departure airport, you are suggested to choose other transportation tools, and Hainan Airlines and Grand China Air will assist you in transfer and handling refund formalities.

2. Non-medical institution staff carry human organs to take the flights

When the scientific research institutions, public security organs, institute of pharmaceutics carry human organs to take the flights for business purpose, the documentary evidences held by them should indicate the legitimate source and purpose of the organs to be transported and whether the organs are infectious, the relevant responsible persons of the units should sign and leave a phone number (telephone number if possible) on the documents and the documents should be stamped with an official seal. If it is proved that your documentary evidences meet the requirements and you have obtained the consent of Hainan Airlines and Grand China Air, the human organs can be transported according to their service program.

3. Apply for transportation of human organs not meeting the transportation regulations

When the passengers apply for taking the flights by carrying the human organs not meeting the transportation regulations (which mainly refer to the stump of passengers due to a traffic accident) and insist on transportation, they should prove that the stump belongs to themselves, provide the proof issued by the hospitals that the stump is not infectious and does not fall within medical waste, and then sign on the terms of “Other Agreement- Transportation Agreement of Human Organs”. After the consent of Hainan Airlines is obtained, the human organs should be transported according to the corresponding transportation service procedures.

4. OPO staff does not carry the Confirmation or the Confirmation fails to be verified.

When the OPO staff does not carry the Confirmation, the staff of Hainan Airlines and Grand China Air will call the 24-hour emergency telephone number of the Human Organ Donation Transfer Passenger Channel of the National Health Commission of the People's Republic of China to verify the relevant situation, and may ask the relevant personnel to provide a copy of the Confirmation.

If the Confirmation fails to pass the inspection, we will treat the OPO staff as ordinary passengers, and there is no need to open a green channel for them, and security inspection, baggage transportation and other work will be carried out in accordance with the normal procedures, and OPO staff should undertake the losses arising thereof.

Attachment: Confirmation of Organ Reception in Transplantation Center(click here to view

VIII. Other matters

1.Hainan Airlines and Grand China Air will provide service guarantee for air transportation activities of hematopoietic stem cells, blood and other human tissues used to save patients' lives according to the requirements of human organ donation.

2. Hainan Airlines and Grand China Air will provide ground facilitation guarantee services for human tissues such as hematopoietic stem cells, blood (including serum, plasma, blood products, etc.), and corneas not used to save patients' lives on the premise of ensuring aviation safety according to the needs of passengers. Please prepare in advance:

(1) Evidentiary materials: a proof of sterility, non-toxicity and functional use should be issued and the proof should reflect the issuing unit, official seal or signature.

(2) Packaging requirement: If such items need to be refrigerated, the following professional transportation containers (as shown in the pictures, just for reference) are usually used. Please pay attention to whether dangerous goods such as dry ice are carried, and the requirements of air transportation of dangerous goods, packaging size and other baggage collection and transportation requirements must be met.

(3) Transportation Agreement, please read and fill in Transportation Agreement of Human Organs carefully and accept the risks that may occur in air transportation.

If you have doubts, feedback, opinions or suggestions, please log into the official website of Hainan Airlines (www.hnair.com) or dial 24-hour ticket-booking service hotline +86-898-95339 for consultation.