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Picturesque Hallway
The first thing visitors see upon entering the lounge is the picturesque hallway, with chestnut-colored steel and glass panels housing silk-embroidered reproductions of three landmarks around West Lake—Jixian Pavilion, Remnant Snow on the Bridge in Winter and the Three Ponds Mirroring the Moon—to relax the mind and body and immerse visitors in the beauty of Hangzhou’s famous scenic attractions. The matching Hai U signature scent was developed exclusively for HNA by Australian company Air Aroma, a leader in essential oils, with characteristic green, citrus, floral and spicy notes that provide a heady and refreshing aromatic experience.
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Reading Area
The reading area occupies 55 square meters and can accommodate 32 people. Located close to the hallway, it is equipped with single and double chairs as well as sofas, plus a varied selection of magazines in Chinese and English.
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Privacy Area
The privacy area spans 70 square meters and is located near the wall, providing Business Class passengers with a conveniently partitioned and quiet environment to get some work done.
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Dining Area
Self-service dining is available in the buffet area, which is divided into cold and hot dining areas, a beverage display cabinet, noodle station and self-service kiosks. The dining area offers three meals a day, including a selection of alcoholic drinks and even Nespresso coffee capsules. Among the local specialty dishes offered are soup dumplings (meat/vegetarian), Pian Er Chuan noodles, cat's ear noodles and wontons, plus hot dishes including Longjing prawns and Yan Du Xian soup.
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Children's Activity Area and Nursing Room
This brightly colored area is equipped with child-friendly padded walls and a multi-functional swing and slide set suitable for children aged 3-6. The separate nursing room is equipped with a baby changing station and hand basin with paper towels and soft tissues.
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Audiovisual Area and Massage Area
The massage area is equipped with two OSIM luxury massage chairs to soothe the entire body and alleviate travel fatigue.
Service Scope
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Opening hours:
prior to the departure of the earliest Hainan Airlines flight to the departure of the final outbound flight.
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Passengers served:
Business Class passengers and Fortune Wings Club Platinum, Gold, Silver and Gold Deer card holders.
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Accompanying guests:
two guests permitted per Platinum Card holder, one guest permitted per Fortune Wings Club Gold Card holder (guests must be traveling on the same date and flight as the card holder).