Hainan Airlines Business Office
Friendly reminder: Passengers who purchase Hainan Airlines/Grand China Air tickets can obtain an itinerary receipt from our directly operated ticket office upon presentation of valid identification documents registered at the time of ticket purchase (please contact the ticket office in advance to confirm working hours and collect the receipt within 28 days after the flight).
City Business Office Hainan Airlines Ticket Office

Beijing

Business Office

Address: 5th Floor, Comprehensive Building, Hainan Airlines Beijing Operations Base, No. 3 Freight North Road, Nanfaxin Town, Shunyi District, Beijing

Contact numbers: 010-57814712

Business hours: 8:30-11:30 12:30-17:30(including weekends and holidays)

City Ticket Office

7/F, Hainan Airlines Building, No. A26 Xiaoyun Road, Chaoyang District, Beijing

Contact numbers: 010-57817272

Business hours: 08:30-18:00

Airport Ticket Office

Domestic/International Business: No.04, 05, 06 ticket window, opposite Gate 10, 2nd Floor, Terminal T2, Beijing Capital Airport

Contact numbers: 010-57817538

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Chengdu

Business Office

Address: 1507, Block A, Building 1, Shangding International, No. 27, Section 4, Renmin South Road, Wuhou District, Chengdu(610000)

Contact numbers: 028-85268880

Business hours: 08:30-12:00 13:00-17:30 (excluding weekends and holidays)

Airport Ticket Office

Hainan Airlines Ticket counter G41, Terminal T2, Chengdu Tianfu International Airport

Contact numbers: 028-86977247

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Changsha

Business Office

Address: Room 2116, Xinrong International Plaza, No.489, Section 3, Furong Middle Road, Yuhua District, Changsha City, Hunan Province, China

Contact numbers: 0731-86865477

Business hours: 08:30-12:00 13:00-17:30 (including weekends and holidays)

Airport Ticket Office

Counter 215 on the right side of Gate 3, Departure Hall of domestic flight, Terminal T2, Changsha Huanghua International Airport

Contact numbers: 0731-84799757

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Chongqing

Business Office

Address: National Road 319 (opposite ShengGang GuoJi residential quarters) in Yubei District,Chongqing, China,Western Airlines production base

Contact numbers: 023-86827238

Business hours: 08:50-12:20 13:00-17:30(excluding weekends and holidays)

Airport Ticket Office

Counter 215 on the right side of Gate 3, Departure Hall of domestic flight, Terminal T2, Changsha Huanghua International Airport

Contact numbers: 023-67156375

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Dalian

Business Office

Address: 146-2 Gongxiang Street, Ganjingzi District, Dalian City, Liaoning Province

Contact numbers: 0411-83671815

Business hours: 08:30-11:30 12:30-17:30 (including weekends and holidays)

Airport Ticket Office

Hainan Airlines Ticket Counter, Gate 14, 2nd Floor, Airport Terminal Building, No. 100 Yingke Road, Ganjingzi District, Dalian City, Liaoning Province, China

Contact numbers: 0411-83886089

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Guangzhou

Business Office

Address: Room 1612, 16F, Didu Building, No.178 Linhe Middle Road, Tianhe District, Guangzhou City, Guangdong Province, China

Contact numbers: 020-87581895

Business hours: 08:30-12:00 12:30-17:00(excluding weekends and holidays)

Reminder: As the sales department does not have a ticket counter, ticketing related services cannot be processed. If you need to handle ticketing related services, please call the 24-hour ticketing service hotline 95339 or go to the airport ticket counter to handle it.

Airport Ticket Office

M15-M16 Counter, Departure Hall, Terminal T1, Guangzhou Baiyun International Airport

Contact numbers: 020-86124956

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Guiyang

Business Office

Address: 3rd Floor, Building 5, Guiyang AC PARK Commercial Complex, Airport Road 1, Nanming District, Guiyang City

Contact numbers:0851-88653263

Business hours: 08:30-12:00 12:30-17:00 (excluding weekends and holidays)

Airport Ticket Office

Counter 32, C Island, T2 Terminal, Guiyang Longdongbao International Airport

Contact numbers: 0851-85498184

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Harbin

Business Office

Address: No.48, Dashun Street, Nangang District, Harbin

Contact numbers: 0451-51097565

Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays)

Airport Ticket Office

Counter 2, Island B, Terminal T2, Harbin Taiping International Airport

Contact numbers: 0451-87612669

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Haikou

Business Office

Address: 3nd Floor, New Hainan Airlines Building, No. 7 Guoxing Road, Haikou City, Hainan Province

Contact numbers: 0898-68877921、0898-68877542

Business hours: 08:30-12:30 13:30-17:30 (including weekends and holidays)

Airport Ticket Office

Hainan Airlines Ticket Office, C Island, 3 Gate, Terminal T2, Haikou Meilan International Airport

Contact numbers: 0898-65656327

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Hangzhou

Business Office

Address: Hainan Airlines Ticket office at Gate 13, Terminal T3 of Xiaoshan International Airport in Hangzhou, Zhejiang Province

Contact numbers: 0571-86665367

Business hours: 08:30-12:00 12:30-17:00(excluding weekends and holidays)

Airport Ticket Office

Ticket counter No.12, Terminal T1, Departure Hall, Hangzhou Xiaoshan International Airport

Contact numbers: 0571-86665367

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Hefei

Business Office

Address: No. A-1520, Building A, Zone B, Ganghui Plaza, No.218 Wangjiang West Road, Shushan District, Hefei City, Anhui Province

Contact numbers: 0551- 65553495、0551-65112046

Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays)

Airport Ticket Office

T Island, Departure Hall, 2nd Floor, Hefei Xinqiao International Airport

Contact numbers: 0551-65118838

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Jinan

Business Office

Address: No. 712, Building 5, Yinzuo Center, No. 22799 Jingshi Road, Huaiyin District, Jinan,Shandong Province

Contact numbers: 0531-66699911/16/18

Business hours: 8:30-12:00 13:00-17:30 (including weekends and holidays)

Airport Ticket Office

Counter 1 on the left side of Gate 5 and 6 on the second floor (Departure Hall) of the terminal building of Jinan Yaoqiang International Airport

Contact numbers: 0531-82081559

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Kunming

Please consult the customer service hotline of Suparna Airlines at 95326 for relevant information.

Lanzhou

Business Office

Address: 18th Floor, Gansu (Yunmei) SKYCITY International Hotel, No. 399 Jiayuguan West Road, Lanzhou

Contact numbers: 0931-8166820

Business hours: 08:30-11:30 12:30-17:30 (including weekends and holidays)

Airport Ticket Office

On the right side of Gate 2, Departure Floor, 2nd Floor of Terminal T1, Lanzhou Zhongchuan Airport

Contact numbers: 0931-8166880

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Nanchang

Business Office

Address: Room 1906, Pinggang Building, No.890 Fenghuang Middle Avenue, Honggutan New District, Nanchang, Jiangxi Province

Contact numbers: 0791-86110936

Business hours: 08:30-12:00 12:30-17:00 (excluding weekends and holidays)

Airport Ticket Office

Hainan Airlines Counter in the Air Ticketing Area of Nanchang Changbei International Airport

Contact numbers: 0791-86291117

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Nanjing

Business Office

Address: Room 439, Building 2, South Zone, Ocean International Center, No.168 Taiping South Road, Qinhuai District, Nanjing

Contact numbers: 025-84602888

Business hours: 08:30-12:00 13:00-17:30(including weekends and holidays)

Nanning

Please consult the Beibu Gulf Airlines customer service hotline at 95370 for relevant information.

Ningbo

Business Office

Address: Room 337, Building B, Hebang Building, No. 290 Tiantong North Road, Yinzhou District, Ningbo

Contact numbers: 0574-87063913

Business hours: 08:30-12:00 12:30-17:00(excluding weekends and holidays)

Qingdao

Business Office

Address: 6th Floor, Building 3, Qingdao Entrepreneurship Headquarters, No. 15 Shandong Road, Shinan District, Qingdao City

Contact numbers: 18563921520, 18661983132

Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays)

Sanya

Business Office

Address: 2nd Floor, Library of Sanya Aviation Tourism Vocational College, No. 218 Fenghuang Road, Sanya

Contact numbers: 0898-88918050

Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays)

Airport Ticket Office

Island A, Gate 2, 2nd Floor, Departure Hall, Sanya Phoenix International Airport

Contact numbers: 0898-88289076

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Shanghai

Business Office

Address: Room 702, You li International Building, No. 1158 Jiangning Road, Putuo District, Shanghai (200060)

Contact numbers: 021-32512104/05

Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays)

Please go to the ticket office of Pudong Airport and Hongqiao Airport for ticket business.
Airport Ticket Office

1.Island A , Terminal 2, Shanghai Pudong International Airport

Contact numbers: 021-68355150

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

2.Counter 310, opposite Gate 5, Departure Hall, 3rd Floor, Terminal 2, Shanghai Hongqiao International Airport

Contact numbers: 021-22380902

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Shenzhen

Business Office

Address: 13A08, International West Bank Building, No. 19 Haixiu Road, Xin'an Street, Bao'an District, Shenzhen

Contact numbers: 0755-29987212

Business hours: 08:30-12:00 12:30-17:00(excluding weekends and holidays)

Airport Ticket Office

Island C, Departure Hall, 4th Floor, Terminal T3, Shenzhen Bao'an International Airport

Contact numbers: 0755-23451091

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Shenyang

Business Office

Address: Room 1904, Excellence Building, No.10, Huigong Street, Shenhe District, Shenyang city, Liaoning Province

Contact numbers: 024-22708563

Business hours: 08:30-12:30 13:00-17:00 (including weekends and holidays)

Taiyuan

Business Office

Address: Rooms 223 and 226, Production Building,Hainan Airlines Taiyuan Base, Taiyuan Wusu International Airport, No.199 Taiyu Road, Xiaodian District, Taiyuan

Contact numbers: 0351-7012054, 0351-7287050

Business hours: 08:30-12:00 13:00-17:30 (including weekends and holidays)

Airport Ticket Office

Hainan Airlines' Ticket Office on the right side of Gate 1, 2nd Floor, T1 Terminal Building, Taiyuan Wusu Airport (No. 199 Taiyu Road)

Contact numbers: 0351-7286285

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Wenzhou

Business Office

Address: Room 2108, Zhongtong Building, No.311, Xincheng Avenue, Lucheng District, Wenzhou City, Zhejiang Province

Contact numbers: 0577-88868184

Business hours: 08:30-12:00 13:00-17:30 (including weekends and holidays)

Urumqi

Airport Ticket Office

Departure Hall, Terminal T2, Diwobao International Airport, Urumqi

Contact numbers: 0991-3807326

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Wuhan

Business Office

Address: Room 2501A, 25th Floor, Wuhan World Trade Building, No. 686 Jiefang Avenue, Jianghan District, Wuhan City, Hubei Province

Contact numbers: 027-63370898, 027-63370749

Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays)

Airport Ticket Office

Departure Hall B, 2nd Floor, Terminal T2, Wuhan Tianhe International Airport Hainan Airlines Ticket Office (between Gate 2 and Gate 3)

Contact numbers: 027-65681008

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Xi'an

Business Office

Address: Room 1603, 16th Floor, Building A, Xi'an International Talent Building, No. 12 Tuan jie South Road, High tech Zone, Xi'an

Contact numbers: 029-63366801(Domestic Business) 029-63366803 (Domestic Business)

Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays)

Airport Ticket Office

Opposite the check-in counter in Zone C of the departure hall of Terminal 2 of Xi'an Xianyang International Airport (Between Gate 221 and Gate 222)

Contact numbers: 029-88798024

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Xiamen

Airport Ticket Office

Counter 6, Terminal T4, Xiamen Gaoqi International Airport, Huli District, Xiamen

Contact numbers: 0592-6021181

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Yinchuan

Business Office

Address: Room 1005, 10th Floor, Jianfa Xiandai Cheng Sliver Building, No.29 Jiefang West Street, Xingqing District, Yinchuan, Ningxia Province

Contact numbers: 0951-6082737

Business hours: Business hours:08:30-12:00 13:00-17:30(Telephone duty on weekends and holidays)

Zhengzhou

Business Office

Address: Room 1302, Unit 1, East Block, Shengrun International Plaza, No.219 Jinshui Road, Jinshui District, Zhengzhou City, Henan Province, China

Contact numbers: 0371-86503101, 0371-86503102

Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays)

Airport Ticket Office

The Hainan Airlines' counter, opposite Gate 5 of the departure hall on the 4th floor of Terminal T2 of Zhengzhou Xinzheng International Airport

Contact numbers: 0371-68511226

Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes

Zhuhai

Business Office

Contact numbers: 19995359069

Business hours: 08:30-12:00 12:30-17:00(excluding weekends and holidays)