Hai Pass

Services such as self check-in kiosks, self baggage drops, paperless travel and through check-in, which are aimed at facilitating easier and faster passage through airports, have been rolled out at home and abroad. Travelers may enjoy more efficient, environmentally friendly and intelligent services during their travel.

Common-use Self-services

Common-use self-service (CUSS) kiosks are available in airports such as Beijing, Xi’an, Haikou, Taiyuan, Changsha, Bangkok, Seattle and Tel Aviv. Travelers may use their identity documents to select seats, earn miles, print boarding passes, reprint/print their travel itinerary (only applicable in some areas), as well as complete other self-services.

Note: The available functions in each airport shall be subject to the actual conditions.

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Self Baggage Drop

Self baggage drop services are available in Beijing and Haikou to allow travelers to complete self-services such as seat selection, printing of boarding passes and baggage drop through their identity documents.

Paperless Travel

Paperless travel services have been launched at 35 airports at home and abroad, including Beijing, Changsha, Shenzhen, Guangzhou, Haikou, Xi’an, Chengdu, Kunming, Taipei Taoyuan and Tokyo Haneda. Travelers with only carry-on luggage may check in with their personal identity documents to enjoy a seamless experience.

Through Check-in

Our through check-in services are now available for more than 80 international connecting flights transiting in Beijing, Haikou and Xi’an. Travelers may enjoy a relaxing journey without the need to pick up their luggage for connecting flights. Take pleasure in expedient and smart travel.

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