Guidelines for International Transit

1. A. Scope of application for transit
   

   
   

   1. Applicable to domestic flights of Hainan Airlines, Grand China Airlines, Tianjin Airlines, Lucky Air, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Beibu Gulf Airlines, Changan Airlines, Guilin Airlines or Suparna Airlines Airlines and Hainan Airlines' international flights Transit passengers.
   

   
   

   2. Applicable to passengers who take Hainan Airlines international flights and Hainan Airlines/Hong Kong Airlines international flights transit (passengers who transit between Hainan Airlines and Hong Kong Airlines must hold a ticket with a ticket number starting with 880) and purchase a connecting ticket.
   

   
   

   3. Applicable to tickets whose first three digits start with 826/880/895/859/847/898/886/666/872/856/730/871.
   

   
   

   4. Passengers on code-sharing flights and foreign airline ticket numbers do not enjoy transit accommodation services.
   

   
   

• B. Process for Transferring
  

  
  

  Process for Transferring from Domestic to International Flights（at T2 Terminal）
  

  Arrive at the transit airport →Pick up the checked baggage→Proceed to the Hainan Airlines International Check-in Counter on the second floor of Terminal T2 →Go through the Quarantine Inspection, Border Inspection and Security Check→Proceed to the boarding gate and wait for boarding
  

  
  

  Hainan Airlines international flight connecting to Hainan Airlines domestic flight （at T2 Terminal）
  

  Arrive at the transit airport → Enter the border after passing inspection and quarantine →Pick up the checked baggage→Customs inspection → Go to the Hainan Airlines check-in counter E/F Island in the Domestic Departure Hall on the second floor to complete the check-in procedures → Go through security check → Proceed to the boarding gate and wait for boarding
  

  
  

  Hainan Airlines domestic flights connecting to Hainan Airlines domestic flights（at T2 Terminal）the remote berths
  

  Arrive at the transit airport →Pick up the checked baggage→Go to the Hainan Airlines domestic check-in counter on the E/F island on the second floor of the T2 terminal to complete the check-in procedures →Proceed to the boarding gate and wait for boarding
  

  
  

  Hainan Airlines domestic flights connecting to Hainan Airlines domestic flights （at T2 Terminal）Boarding bridge
  

  Arrive at the transit airport → Go to the transfer counter on the third floor to complete the next check-in procedure → Proceed to the boarding gate and wait for boarding
  

  
  

• C. Transit service
  

  
  

  Guide service:
  

  　　

  We provide pick-up and transfer guidance services for passengers who take Hainan Airlines international flights to transit domestic flights or take Hainan Airlines domestic flights to transit Hainan Airlines international flights (transit time is within 3 hours). The transfer attendant will guide you to the check-in counter for subsequent flight check-in.
  

  　　

  
  

  　　

  Reminder: In order to fully support the prevention and control of the COVID-19 coronavirus epidemic, Hainan Airlines has suspended the transfer guidance service for international to domestic flights. The resumption time of this service will be notified separately. This gives you the inconvenience, please understand.
  

  　　

  
  

  　　 　　

  Through check-in:
  

  　　

  We provide "through check-in" services on some routes. You can apply for multi-segment boarding passes for connecting flights at the departure airport, and your checked baggage can be directly consigned to the destination. You no longer need to pick up your checked baggage at the transit airport. You only need to go through the transit confirmation and customs declaration procedures under the guidance of the transit airport service staff to enter the international quarantine area. Please click here for details
  

  　　

  
  

  　　 　　　　

  Reminder: In order to fully support the prevention and control of the COVID-19 coronavirus epidemic, Hainan Airlines has suspended Through check-in sevice. The resumption time of this service will be notified separately. This gives you the inconvenience, please understand.
  

  　　

  
  

  　　

  Transfer counter:
  

  T-junction in the domestic passenger arrival area on the third floor of Terminal 2
  

  Transit counter at the customs exit on the first floor of Terminal 2
  

  
  

Airport	Terminal	Transfers between Domestic Flights	Transfer between domestic flights and international flights	Transfer between International Flights (Including Hainan Airlines transfer to HongKong Airlines Flight)
Bejing	Termanal T2	T2 to T2 : 90 minutes	Hainan Airlines domestic flights (T2 Terminal) transfer to Hainan Airlines international flights (T2 Terminal): 150 minutes	Hainan Airlines International flights (T2 Terminal) to T2 Hainan Airlines International flights (T2 Terminal) : 420 minutes
		T2 to T3: 120 minutes	Foreign airline domestic flights  (T2 Terminal) transfer to Hainan Airlines international flights (T2 Terminal): 150 minutes	Foreign airlines international flights (T2 Terminal) to T2 Hainan Airlines international flights  (T2 Terminal) : 420 minutes
			Foreign airline domestic transfer flights  (T3 Terminal)  to Hainan Airlines international (T2 Terminal) : 160 minutes	Foreign airlines international flights  (T3 Terminal)  to Hainan Airlines international flights (T2 Terminal) : 420 minutes
			Hainan Airlines International flights (T2 Terminal) to T2 Hainan Airlines Domestic flights (T2 Terminal) : 420 minutes
			Foreign airlines international flights (T2 Terminal) to T2 Hainan Airlines domestic flights  (T2 Terminal) : 420 minutes
			Foreign airlines international flights  (T3 Terminal)  to Hainan Airlines domestic flights (T2 Terminal) : 420 minutes

Tips:

1. About 300 minutes for transferring between Beijing capital International Airport and Beijing Daxing International Airport.

2. The above minimum connecting time is provided only for reference. Please plan according to the actual announcements of the second carrier.

1. A.For passengers whose baggage is checked through to Beijing:

   
   

   1. 1.Other Canadian Cities — Toronto — Beijing：

      
      

      （1）For passengers who hold a boarding pass for the Toronto-Beijing flight segment: Arrive in Toronto→ Proceed directly to the Hainan Airlines boarding gate without leaving the transit zone (you do not need to go to the arrivals hall to claim checked baggage) → Have your passport information confirmed at the Hainan Airlines boarding gate (you may ask the attendant about the status of your checked baggage) → Board plane.

      （2）For passengers who do not hold a boarding pass for the Toronto-Beijing flight segment: Arrive in Toronto → Proceed to the arrivals area via the domestic arrivals hall (do not collect check-in baggage) → Proceed to departures and go to the Hainan Airlines counter to check-in → Clear security -> Proceed to the boarding gate (you may inquire about the status of your baggage) → Board plane

      
      

   2. 2.For passengers whose luggage is checked through to Toronto：

      
      

      Arrive in Toronto→ Proceed to the domestic arrivals area and retrieve baggage → Proceed to the Hainan Airlines counter on the departures level to check in and check baggage → Go through airport security → Proceed to boarding gate → Board plane

      
      

2. B.US — Toronto — Beijing

   
   

   Arrive in Toronto → Complete immigration procedures → Proceed to the baggage claim to claim your checked baggage → Go through customs with your checked bags and carry-on items → Proceed to the check-in counter on the departures level to check in → Clear security → Proceed to boarding gate → Board plane

   
   

   
   

3. C.Beijing — Toronto — Other Canadian Cities

   
   

   1. 1.For passengers whose luggage is checked through to the final destination：

      
      

      Arrive in Toronto → Clear immigration → Proceed to baggage claim and collect baggage → Clear customs with checked and carry-on baggage → Go to check-in counter to drop off checked baggage and collect boarding pass (turn left after clearing customs) → Proceed to departures → Clear security → Proceed to boarding gate → Board plane

      
      

   2. 2.For passengers whose luggage is checked through to Toronto：

      
      

      Arrive in Toronto → Complete immigration procedures → Proceed to the baggage claim to claim your checked baggage → Go through customs with your checked bags and carry-on items → Proceed to the check-in counter on the departures level to check in → Clear security → Proceed to boarding gate → Board plane

      
      

4. D.Beijing — Toronto — US

   
   

   Arrive in Toronto → Complete immigration procedures → Proceed to the baggage claim to claim your checked baggage → Go through customs with your checked bags and carry-on items → Proceed to the check-in counter on the departures level to check in → Clear US customs/immigration → Clear security → Proceed to boarding gate → Board plane

   
   

   Note: Toronto Pearson International Airport has separate airport terminals T1 and T3. Frequent shuttle buses between the terminals are available free of charge.

Minimum Connecting Time

Overseas airport	Terminal designated for Hainan Airlines flights	Connecting an international flight of Hainan Airlines to an international flight of a foreign airlines	Connecting an international flight of a foreign airline to an international flight of Hainan Airlines
Brussels	T1	70 minutes in summer and autumn, 60 minutes in winter and spring	720 minutes

The above minimum connection times are provided for reference only. Please make plans according to actual announcements from the carrier for the second flight segment.

1. 1. For passengers whose checked baggage is tagged to Manchester but not their final destination:

   
   

   Get off the plane → Go through immigration → Claim baggage → Customs clearance → Check-in at counter of the airline of the connecting flight → Obtain boarding pass and check baggage → Security Check → Boarding.

   
   

2. 2. For passengers whose checked baggage is tagged to their final destination via Manchester (Passengers remaining in the restricted area do not need go through passport checking or customs clearance):

   
   

   Get off the plane and head for transit center → Security check → Check-in at counter of the airline of the connecting flight → Obtain boarding pass and confirm baggage for connecting flight → Boarding.

The shortest transfer connection time:

Overseas airport	Hainan Airlines flight terminal	Connecting between an international flight on Hainan Airlines and a international flight on another airline	Connecting between an international flight on Hainan Airlines and a domestic flight on another airline
Manchester	Terminal T2	180 minutes	180 minutes

The above is the shortest connection time of Hainan Airlines. If you need to transfer to a foreign airline, please refer to the actual announcement of the shortest connection time of the foreign airline.

Affected by the COVID-19 epidemic, the corresponding procedures may be subject to temporary changes, please refer to the on-site transfer arrangements at the local airport. In order to ensure your smooth travel, please be sure to know the information of the local airport or first point of entry before you travel. At the same time, transit passengers are requested to pay attention to the relevant policies and regulations of the embassies and consulates of the originating country and the transit country on traveling to China during the epidemic.

1. A. The transit process at Moscow airport for Beijing -- Moscow -- Other countries besides Russia itineraries are as follows:

   
   

   Where luggage can be checked directly to the final destination:

   
   

   Transit procedures are: Passengers disembark → Follow the sign "TRANSFER" → Show ticket to airport staff → Handle boarding pass and ticket formalities, confirm transit luggage → Pass through security check → Wait for plane in boarding area → Board plane.

   
   

   
   

2. B. The transit process at Moscow airport for Beijing -- Moscow -- Another Russian city itineraries are as follows:

   
   

   Where luggage can be checked only to Moscow:

   
   

   Transit procedures are: Passengers disembark → Border check (including completing immigration/departure card/declaration forms, passing through customs and border check, etc) → Pick up checked luggage → Proceed to the counters in terminal B for check-in and luggage formalities → Proceed through security procedures → Wait for plane in boarding area → Board plane.

3. 
   

4. C. The transit process at Moscow airport for Other countries besides Russia -- Moscow -- Beijing itineraries are as follows:

5. 
   

   Where luggage can be checked directly to the final destination:

   
   

   Transit procedures are: Passengers disembark → Follow the sign "TRANSFER" → Show ticket to airport staff → Handle boarding pass and ticket formalities, confirm transit luggage → Pass through security check → Wait for plane in boarding area → Board plane.

   
   

6. D. The transit process at Moscow airport for Another Russian city -- Moscow -- Beijing -- itineraries are as follows:

7. 
   

   Where luggage can be checked only to Moscow:

   
   

   Transit procedures are: Passengers disembark → Pick up checked luggage → Proceed to the counters in terminal C for check-in and luggage formalities → Border checks, Proceed through security procedures → Wait for plane in boarding area → Board plane.

   
   

8. E. The transit process at Moscow airport for Beijing -- Moscow -- Belarus itineraries are as follows:

   
   

   Where luggage can be checked only to Moscow:

   
   

   Transit procedures are: Passengers disembark → Border check (A valid Russian visa is required. Immigration card signature) → Pick up checked luggage → Proceed to the counters in terminal B for check-in and luggage formalities → Proceed through security procedures → Wait for plane in boarding area → Board plane.

   
   

9. F. The transit process at Moscow airport for Belarus -- Moscow -- Beijing itineraries are as follows:

   
   

   Where luggage can be checked only to Moscow:

   
   

   Transit procedures are: Passengers disembark → Pick up checked luggage → Proceed to the counters in terminal C for check-in and luggage formalities → Border checks (A valid Russian visa is required), Proceed through security procedures → Wait for plane in boarding area → Board plane.




Tips: Affected by the epidemic, all international flights in Moscow are currently operating in Terminal C, and domestic flights are operating in Terminal B.

The shortest transfer connection time:

Overseas Airport	Terminal	International flights of foreign airlines connecting to international flights of Hainan Airlines	International flights of Hainan Airlines Connecting to International Flights of Foreign Airlines	International flights of Hainan Airlines Connecting to Domestic Flights of Foreign Airlines	International flights of foreign airlines connecting to international flights of Hainan Airlines
Moscow	Terminal C	Terminal C: 140 minutes	Terminal C: 90 minutes	Terminal C to Terminal B: 120 minutes	Terminal B to Terminal C: 170 minutes

The above is the shortest connection time of Hainan Airlines. If you need to transfer to a foreign airline, please refer to the actual announcement of the shortest connection time of the foreign airline.

Tips: Affected by the COVID-19 epidemic, the corresponding procedures may be subject to temporary changes, please refer to the on-site transfer arrangements at the local airport. In order to ensure your smooth travel, please be sure to know the information of the local airport or first point of entry before you travel.

A.Connecting between international flights at Tokyo Narita Airport:

At present, due to the epidemic prevention requirements of the Chinese Embassy in Japan, the same-day transfer green code application is not accepted for the time being.

Please click here to refer to the regulations on transit to China on the official website of the Chinese Embassy in Japan.

B.Connecting between international flights and domestic flights at Tokyo Narita Airport：

Please click here to view the English website for information on international flights to domestic flights at Narita Airport.

Tips: For information on buses between terminals, please click here for reference.

Minimum Connection Time:

Overseas airport	Hainan Airlines flight terminal	Connecting between an international flight on Hainan Airlines and a international flight on another airline	Hainan Airlines international flight transfers  to foreign airlines domestic flight	foreign airlines domestic flight transfers to Hainan Airlines international flight
Tokyo Narita	International terminal	Between T2 and T3: 130 minutes Between T2 and T2: 90 minutes Between T2 and T1: 90 minutes	T2-T3:420 minutes T2-T2:400 minutes T2-T1:410 minutes	T3-T2:360 minutes T2-T2:360 minutes T1-T2:360 minutes

The above minimum connection times are provided for reference only. Please make plans for the second flight segment according to actual announcements from the carrier. During the epidemic prevention and control period, the border control at each airport is more stringent, and the processing time for entry and transfer will increase. Please be sure to understand the latest epidemic prevention and control policies of the flight origin, destination and transit place in advance, and plan your arrival at the airport and transit time in advance to avoid inconvenience and loss to you.

Tips: Due to the COVID-19 epidemic situation, the corresponding process may change temporarily. Please refer to the on-site transfer arrangements of the local airport. In order to ensure your smooth travel, you must know the information of the local airport or the first entry point before you travel.

1. A. Other cities in Italy – Rome – Chongqing:

   
   

   1. For passengers whose baggage is checked through to their final destination: Arrive in Rome → Go directly from the isolated area of the terminal to the boarding gate in Zone E of Terminal T3 → Boarding

   2. Passengers whose luggage is checked in to Rome → Proceed to the domestic arrivals hall to claim checked baggage → Proceed to the Hainan Airlines check-in counter on the departure level to check in and recheck baggage → Clear airport security → Proceed to the boarding gate → Boarding

   
   

2. B. Chongqing - Rome - Schengen Other cities/other countries：

   
   

   1. For passengers whose baggage is checked through to their final destination: Arrive in Rome → Go directly from the isolated area of the terminal to the transfer counter of domestic flights in Italy (you do not need to go to the arrivals hall to claim checked baggage) → Proceed to the counter to obtain a boarding pass → Proceed to the boarding gate → Boarding

   2. For passengers whose baggage is checked through only to Rome: Complete immigration authority's entry procedure → Proceed to the baggage claim to claim checked baggage → Carry all checked baggage and carry-on items through customs inspection → Proceed to the departure floor and the check-in counter of the airline operating your connecting flight to check in → Clear airport security → Proceed to the boarding gate → Boarding

   
   

3. C. Chongqing - Rome - non Schengen cities/other countries：

   
   

   For passengers whose baggage must be checked directly to the final destination: Arrive in Rome → Please pass the EU security check according to the transfer guide sign in the terminal → Find the boarding gate of your connecting flight on the information screen in the terminal (Generally, only the outbound flight information in the next two or three hours is displayed) , passengers do not need to go to the arrivals hall to claim checked baggage → Proceed to the boarding gate → Boarding

   
   




Minimum Connection Time:

Overseas airport	Hainan Airlines flight terminal	Hainan Airlines international flights connecting to international flights of foreign airlines	Hainan Airlines international flights connecting to domestic flights of foreign airlines
Rome	Terminal T3	From T3 to T2: 120 minutes From T3 to T1: 120 minutes From T3 to T3: 120 minutes	From T3 to T2: 120 minutes From T3 to T1: 120 minutes From T3 to T3: 120 minutes

The above is the shortest connection time of Hainan Airlines. If you need to transfer to a foreign airline, please refer to the actual announcement of the shortest connection time of the foreign airline.

A. Scope of application for transit

1. Applicable to domestic flights of Hainan Airlines, Grand China Airlines, Tianjin Airlines, Lucky Air, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Beibu Gulf Airlines, Changan Airlines, Guilin Airlines or Suparna Airlines Airlines and Hainan Airlines' international flights Transit passengers.

2. Applicable to passengers who take Hainan Airlines international flights and Hainan Airlines/Hong Kong Airlines international flights transit (passengers who transit between Hainan Airlines and Hong Kong Airlines must hold a ticket with a ticket number starting with 880) and purchase a connecting ticket.

3.Applicable to tickets whose first three digits start with 826/880/895/859/847/898/886/666/872/856/730/871.

B.Transit service

Guide service:

We provide pick-up and transfer guidance services for passengers. At Shenzhen Baoan International Airport, a transfer attendant will guide you to the check-in counter to check in for the connecting flight.Domestic arriving passengers should transfer according to the airport transfer guide signs.

Service Tel:

0755-23459358

Transfer service counter location:

4th floor Departure Hall C Island, Hainan Airlines ticket office, T3 terminal

　　

C. Minimum Connecting Time

Airport	Terminal	Transfers between Domestic Flights	Transfer between Domestic Flights and International Flights	Transfer between International Flights (Including Hainan Airlines transfer to HongKong Airlines Flight)
Shenzhen	Termanal T3	90 minutes	180 minutes	180 minutes

*The above Minimum Connecting Time is provided only for reference. Please plan according to the actual announcements of the second carrier.