Domestic Flight Transfers

1. In principle you need at least 120 minutes to transfer. For airports that provide transfer services the connecting times are as follows:

Airports and Hainan Airlines designated terminals	Connecting times
Beijing Capital International Airport-T2	90 minutes (T2 to T2) 120 minutes (T2 to T3)
Chongqing Jiangbei Airport-T3	120 minutes (T3 to T3) 150 minutes (T3 to T2)
Kunming Changshui International Airport	90 minutes
Urumqi Diwopu International Airport-T2	Hainan Airlines International Flights - Other Airlines International Flights: 90minutes Hainan Airlines International Flights - Foreign Airlines International 120 minutes (T2 to T2) 150 minutes (T2 to T1) 150 minutes (T2 to T3)
Xi’an Xianyang International Airport-T2	Hainan Airlines International Flights - Other Airlines International Flights: 60minutes Hainan Airlines International Flights - Foreign Airlines International 60 minutes (T2) 80 minutes (T3)
Zhengzhou Xinzheng International Airport	90 minutes
Shenzhen Bao'an International Airport-T3	90 minutes
Guangzhou Baiyun International Airport-T1	90 minutes
Wuhan Tianhe International Airport-T3	90 minutes
Chengdu Tianfu International Airport-T2	90 minutes
Nanchang Changbei International Airport-T2	90 minutes
Jinan Yaoqiang International Airport	90 minutes
Changsha Huanghua International Airport-T2	100 minutes
Shijiazhuang Zhengding International Airport-T2	70 minutes

The above transfer times are for reference only. Please plan according to the actual announcements of the second airline.

Notes:
1. It takes around 300 minutes (5 hours) to transfer between Beijing Capital International Airport and Beijing Daxing International Airport.
2. Hainan Airlines currently only provide transit services at the above mentioned airports. For specific transfer details, please refer to the local airport policy.

2. Same-day transfer service

Applicable Scope:

Passengers who transit through Beijing Capital airport, Zhengzhou, Xi'an, Urumqi, Kunming, Chongqing, Shenzhen, Guangzhou, Wuhan, Chengdu Tianfu, Nanchang,  Jinan, Changsha and Shijiazhuang and take connecting flights from the 12 airlines under the HNA Group: including Hainan Airlines, Grand China Air, Tianjin Airlines, Suprana Airlines, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Guangxi Beibu Gulf Airlines, Air Changan, Air Guilin and Lucky Air.

Airport with through check in service for same day transfers for domestic flights

Same Airline Transfers

Transferring from a Hainan Airlines flight or from a Hainan Airlines Group flight (Grand China Air, Tianjin Airlines, Suprana Airlines, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Guangxi Beibu Gulf Airlines, Air Changan, Air Guilin and Lucky Air) to a connecting flight operated by the same airline.
Ex. Transferring from a Hainan Airlines flight to a connecting Hainan Airlines flight, or from a Tianjin Airlines flight to a connecting Tianjin Airlines flight.

Different Airline Transfers

Transferring from a Hainan Airlines flight or from a Hainan Airlines Group flight (Grand China Air, Tianjin Airlines, Suprana Airlines, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Guangxi Beibu Gulf Airlines, Air Changan, Air Guilin and Lucky Air) to a connecting flight operated by a different airline.
Ex. Transferring from a Hainan Airlines flight to a connecting Tianjin Airlines flight, or from a Capital Airlines flight to a Hainan Airlines flight.

3. Overnight transfer services

Applicable Scope

a. Transit via Xi'an, Wuhan ,Changsha,Shijiazhuang take Hainan Airlines or Hainan Airlines' airlines (Grand China Airlines / Tianjin Airlines / Lucky Air / Capital Airlines / Western Airlines / Urumqi Airlines / Fuzhou Airlines / Guangxi Beibu Gulf Airlines / Changan Airlines / Guilin Airlines / Suparna Airlines) connecting flights, connecting passengers who meet the overnight accommodation standards can enjoy free accommodation services.

b. Domestic-to-domestic connecting flight and transit via above airports: passengers who transit on the next day ;

c. Domestic-to-domestic connecting flight and transit via above airports: Passengers whose flight arrives at the airport between 00:00 and 06:00 and connects with flight more than 6 hours (inclusive) apart on the same day.

Accommodation Service

The transit stations in  Xi'an,Wuhan ,Changsha,Shijiazhuang provide free accommodation and vehicle shuttle services for the following passengers. However, meals and other miscellaneous expenses shall be borne by passengers. In principle, the overnight transit time at all airports shall not exceed 24 hours. (Inclusive)

a. Domestic-to-domestic connecting flight: passengers who transit on the next day ;

b. Domestic-to-domestic connecting flight: Passengers whose flight arrives at the airport between 00:00 and 06:00 and connects with flight more than 6 hours (inclusive) apart on the same day.

Remarks:

(1) The accommodation services in  Xi'an,Wuahan ,Changsha,Shijiazhuangare provided by the airport free of charge. Passengers enjoy the service standards of the four airports. The service provision and termination time shall be subject to the airport notice.

(2) For individual travelers who transit through Xi'an Xianyang Airport, search for "Imagine Travel at Western Airport" on the WeChat public account, click "Check-in·Transit" and then click the transfer service to book.

(3) Free accommodation service at Xi'an Xianyang Airport:

         a. The team needs to call 2 working days in advance to make a reservation. Please call Xianyang Airport's official service hotline 029-96788 to 9 to make an appointment.

         b. Individual travelers need to book 1 working day in advance.

         c. Please reserve the correct mobile phone number. After the reservation is approved, please check the confirmation SMS sent by the airport .

(4)Passengers who transfer through Wuhan Airport within 48 hours and need overnight accommodation can apply for free accommodation for the first night. Arrange for two people of the same gender to stay in a standard double room (if the passenger requests to stay in a standard double room or single room separately, the price difference should be increased by 120 yuan per room), and one person per bed (including a special breakfast box for transit passengers). Infants under the age of 2 cannot arrange separate beds, and children over the age of 2 must accompany adults (over the age of 18) into the same room. Free transfer overnight accommodation services require advance reservations through the "Transfer Passenger Service" WeChat applet or phone 18162627790.

(5)Passengers with an overnight layover at Changsha Airport and a transit connecting time between 8 and 48 hours (inclusive) are eligible to apply for one night of complimentary accommodation (choice of either meals or accommodation). Each person will be provided with one bed, and room-sharing is required. Breakfast is not included. Passengers shall be responsible for any costs resulting from room upgrades or additional expenses. Reservations must be made in advance through the "Transit Passenger Service" WeChat mini-program.

(6)Overnight transit passengers with connecting flights at Shijiazhuang Airport scheduled for the following day are eligible for one night of complimentary accommodation at a designated hotel. Reservations must be made one day prior to the departure of the first flight. Passengers may apply for the complimentary accommodation service through the "Hebei Airport Passenger Service" WeChat mini-program, specifically in the "Service Reservations" section of the Transit Connecting Module, or by dialing 0311-96360. The complimentary accommodation service provides one bed per person. In the case of one person staying in a standard room, room-sharing with a same-sex passenger may be required in the evening. Meals are not included, and check-out time at the hotel is before 12:00 PM on the following day. For unaccompanied passengers aged 12 to 18 (inclusive those who are 12 years old) who require individual accommodations, single-room accommodation service is provided without any additional room rate charges. However, complimentary overnight accommodation service is not available for unaccompanied children under the age of 12 (excluding those who are 12 years old).

Note: The above airport accommodation information is for reference only, subject to the latest announcement on the airport official website.

4. Transfer service information

For transfer questions please contact the Transfer Service Counter.

Airport	Transfer counter location	Transfer Counter Phone Number
Beijing Capital International Airport	Terminal 2 on the second floor of the isolation area	010-57817416
Chongqing Jiangbei Airport	Terminal 2 in the Domestic Arrivals Hall	023-67153218
Kunming Changshui International Airport	For domestic transfers without baggage: On floor F1 of the west corridor For domestic transfers with baggage: On floor B1 of the central corridor	0871-67083404
Urumqi Diwopu Airport	Transfer Counter: Terminal 2 next to the baggage carousel 4 Transit inquiry services: Can provide transfer information confirmation service 1. Terminal 1: Diagonally opposite of Gate 7. 2. Terminal 2: Next to the No.10 bridge in the corridor.	Transfer service telephone: 0991-7521796
Xi’an Xianyang International Airport	Terminal 2: Near the baggage claim on the first floor	029-88797804
Zhengzhou Xinzheng International Airport	In the Domestic Arrival Hall	0371-58517615
Shenzhen Baoan International Airport	In the Domestic Arrival Hall: In front of the baggage claim area	0755-23459358
Guangzhou International Airport	Terminal 1: Second floor at t the exit of the arrival floor next to the B223 bridge	020-28226446
Wuhan Tianhe International Airport	1. For transfers with baggage: Terminal 3: Second floor next to #2 baggage carousel area A-West & next to #21 baggage carousel area B-East 2. For transfers without baggage: Terminal 3: Second floor opposite Gate 28 A-West Area & Opposite Gate 36 B-East Area	+86-027-96577 ext.3
Chengdu Tianfu International Airport	For domestic transfers without baggage: Terminal 2, second floor, in the isolation area at the central commercial area For domestic transfers with baggage: Terminal 2, second floor	Airport Hotline：028-86906666 Transfer service：028-86977106
Nanchang Changbei International Airport	Terminal T2 arrives at the end of the mezzanine	0791-83962267 0791-87652556
Jinan Yaoqiang International Airport	Transfer center, Mezzanine floor, on the west side of No.13 bridge of the arrival floor	0531-82086485
Changsha Huanghua International Airport	T2 Terminal AB Island Mezzanine Passenger Entry Channel	0731-84799822
Shijiazhuang Zhengding International Airport	T2 Terminal Mezzanine Passenger Entry Channel	0311-96360