Other Passengers with Special Needs
Special Meals for Passengers
We welcome passengers with special meal requirements to fly with us. If your meal requirements fit into the scope of those listed below, we will provide you with special meals.We offer the following special meals for you:
Reservations for special meals on domestic flights and domestic outbound international long-distance flights have been resumed one after another (kosher meal reservations do not support reservations for the time being), you can make reservations 24 hours in advance according to your needs. Due to the impact of the epidemic on international long-distance flights departing from outside China, special meal reservations and services are not supported on the flight. The resumption time will be notified separately. We apologize for any inconvenience caused.
Due to the limitation of the production capacity of catering companies in various places, please call Hainan Airlines' 24-hour ticket service hotline (+86 898) 95339 in advance to confirm whether the types of meals you need can be provided. If we can't provide you with the food you need, please understand.
|Religious Meals||Hindu Meal||HNML||Out of respect for India's culinary customs and religious beliefs, these meals are prepared using lamb, poultry, fish, dairy products, spices including curry. They do not contain beef, veal, pork, raw fish, or smoked fish.|
|Kosher Meal||KSML||These meals are sourced, cooked, and served according to Jewish religious laws; ingredients on the flight have been professionally certified.|
|Muslim Meal||MOML||Muslim meal (MOML): food with Muslim food production qualification certification and made according to Muslim religious law and eating habits.|
|Jain Vegetarian Meal||VJML||A meal for Jain tourists. In addition to not using meat, fish, eggs, dairy products and other animal derived food, also do not use root vegetables.|
|Vegetarian Meals||Vegetarian Hindu Meal||AVML||A non-strict vegetarian meal is prepared in an Indian style and is usually very spicy. This meal may include dairy products, but no meat, seafood, or egg.|
|Raw Vegetarian Meal||RVML||This meal is comprised of raw fruits and vegetables along with puréed fresh fruits and/or vegetables.|
|Vegetarian Meal||VGML||This is a strict vegetarian meal cooked western style, and does not contain meat, seafood, eggs, or dairy products，including ginger, garlic, onion and spring onions.|
|Vegetarian Lacto-Ovo Meal||VLML||This is a vegetarian meal, but may contain dairy products and eggs.|
|Vegetarian Oriental Meal||VOML||This is a vegetarian meal prepared in the Chinese style, It contains no meat, poultry, fish, seafood, eggs, or dairy products, ginger, garlic, onion, spring onions, etc.|
|Dietary Meals||Bland Meal||BLML||This is a meal designed for passengers who have digestive issues and require less spices and no foods and beverages that might cause digestive upset.|
|Diabetic Meal||DBML||This meal is high in complex carbohydrates and fiber, but with low salt and fat and no sugar.|
|Gluten Free Meal||GFML||This meal contains no wheat, rye, barley, oats or any flour-based products derived from these grains.Tips: We try our best to avoid mixing gluten in meals, but we can't be sure that it is not mixed on food production line.|
|Low Calorie Meal||LCML||This meal contains no fat, sauces, gravies or fried foods.The use of sugar-rich items is also restricted.|
|Low Salt Meal||LSML||Meals contain no natural salt or processed foods (i.e. baking powder or soda, monosodium glutamate); no salt added in process of making.|
|Low Fat Meal||LFML||This meal contains no animal fats, but allows multiple unsaturated fatty acids. It does not contain high-fat sauces, egg yolks, organ meats, poultry skin, seafood, fish roe, caviar or fried food.It contains no butter, cream or .full fat cheese, but may contain lean meat, vegetable oil or olive oil.|
|NLML Non Lactose Meal||NLML||Meals contain no lactose or, dairy products. For example: milk, milk solids, dry cheese, margarine, cheese, cream, butter and man-made cream.|
|Special Meal||SPML||Special meals to accommodate specific medical needs. Medical meals are provided without specific components of the meal to avoid.|
|Means for Infants and Children||Baby Meal||BBML||For children under two years of age, with puréed fruits, vegetables, and meats, as well as desserts, etc.|
|Child Meal||CHML||For children between 2-5 years old, prepared with healthy ingredients that are soft and easy to chew or identify.|
|Other Meals||Fruits Meal||FPML||Meals with fresh fruits, depending on supply and season.|
|Seafood Meal||SFML||Seafood meal only adopts fish and seafood as the raw ingredient.|
Passengers Requiring Extra Seating
Passengers requiring extra seating (also known as passengers with extra seats for baggage) refer to passengers who request two or more seats for personal comfort or for their carried-on baggage.
There are no restrictions on application times or sales channels for passengers requiring extra seating. Tickets can be bought at domestic and overseas ticketing offices of Hainan Airlines, GSA, via the service hotline 95339, and at all ticket sales agencies. Passengers who need extra seats must submit their applications when booking. They must obtain the consent of Hainan Airlines and complete the Service Application Form for Special Passenger Class A.
Confidential or Diplomatic Couriers
Confidential couriers or diplomatic couriers should book and buy tickets in advance.
Seats for confidential couriers or diplomatic couriers can be reserved upon request. If they are travelling with a lot of confidential documents or diplomatic bags, they should apply for reserve tonnage in advance.
If confidential documents or diplomatic bags occupy extra seats, they should be handled according to regulations regarding passengers who need extra seats.
Confidential documents or diplomatic bags carried by confidential couriers or diplomatic couriers can be placed beneath their seats in the cabin with a weight limit of 10 kg. Under the circumstances that the flight does not have a lot of passengers, confidential couriers or diplomatic couriers may be exempt from paying for extra seats for their documents or bags which exceed the limit. However this should be dealt with respectively according to the following different situations.