Care More

Our “Care More” program is focused on providing specialized friendly and considerate services for those travelers who require a little extra care and assistance including senior citizens, infants, children, pregnant passengers, passengers with limited mobility etc.

Hainan Airlines Care U

The most safe and comfortable travel experience you have ever experienced.

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Care Senior

Various services for senior passengers aged over 70 are available, including flight assistance for seniors traveling alone.

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Care Kids

We provide children who are at least 5 years old but under 12 years old who are travelling alone with special care services. When checking in for the flight they will receive a “Little Aviator” passport which they can use to collect 10 staff members signatures which can be converted to mileage credits.

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Care Baby

Travelling with a baby? We can provide bassinets, delicious meals for the baby and special seat belts on our flights. You can also bring a stroller for free.

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Care Mom

If you need anything during your flight, please inform our flight attendants who will be happy to assist you.

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Care Pets

With our “pet transport” and “pet cabin” services, your pet can either ride in the climate-controlled cargo hold or be placed under the seat in front of you, so the two of you can arrive at the destination together.

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Other “Care More” services

Additionally, we provide special services for passengers with impairments, as well as passengers with reduced mobility in need of wheelchairs, stretchers, or other assistance.

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