Travelling with Infants

  1. 1.We welcome babies who are over 14 days old (or over 90 days old for premature babies) but are still under 2 years old on the date of travel to travel with us.

  2. 2.Baby passengers need to be accompanied by adult passengers who are over 18 years old and have full civil capacity when traveling. The price of infant tickets for domestic flights is purchased at 10% of the full adult ticket price, and no seats are provided; If a baby needs to occupy a separate seat, they should purchase tickets at the child fare under Hainan Airlines' transportation conditions. If you have any questions about this, you can call Hainan Airlines customer service hotline 95339 for more information.

  3. 3.International and regional:Baby passengers need to be accompanied by adult passengers who are over 18 years old and have full civil capacity when traveling. Unless otherwise specified, infant fares are calculated at 10% of adult sales fares and no seats are provided; If adult air tickets do not offer discounts for infants, the selling price of the adult ticket with the same service level and offering discounted infant seats shall be calculated as the benchmark price. If a baby needs to occupy a separate seat, they should purchase tickets at the child fare under Hainan Airlines' transportation conditions. If you have any questions about this, you can call Hainan Airlines customer service hotline 95339 for more information.

  1. 1. Baby bassinets are only available for international flights that use wide-body aircraft.

  2. 2. Baby bassinets are only available for infants under two years old who weigh less than 11kg and are under 72cm tall.

    3. If you require the bassinet service, please contact the ticketing office directly affiliated to Hainan Airlines or call the customer service hotline +86-898-95339 at least 24 hours before the flight departure.

  1. The number of infants allowed to travel on a specific type of aircraft is limited due to safety regulations issued by the Chinese Civil Aviation Administration.

  2. If you plan on travelling with a baby, please inform the ticketing agent when booking your ticket, after confirmation that the maximum number of infants allowed as not been met then tickets can be issued for you and your baby. If you arrive at the airport with only your ticket purchased and if the maximum number of infants has already been met then your itinerary may need to be changed.

  3. Applicable routes for occupied infants: Only applicable to Hainan Airlines international and regional flights operated by A330 and B787 models (excluding codeshare flights), as well as Hainan Airlines domestic flights operated by A330 and B787 models departing from Haikou, Beijing, and Xi'an (excluding domestic charter flights and codeshare flights), with a limit of 2 occupied infants per flight.

  4. On routes suitable for occupied infants, one adult passenger is allowed to carry two infants (one occupying a seat and one not occupying a seat). When carrying only one infant, they can apply for occupied seats or not, and occupied infants must apply for a child seat in the cabin before purchasing tickets.

  5. Except for the situations mentioned above, each adult passenger is allowed to bring one infant.