| City | Starting time of check-in | Ending time of check-in | Service information |
|---|---|---|---|
| Beijing Capital Airport | 24 hours before the flight departure time | 1 hour before the flight departure time | — |
| City | Starting time of check-in | Ending time of check-in | Service information |
|---|---|---|---|
| Boston | 24 hours before the scheduled departure time | 5 hours before the scheduled departure time | Since it is necessary to verify your documents during check-in, please have your documents verified, enter your passport information, and receive a boarding pass at the check-in counter/transit counter of the airport. |
The above online check-in times are for reference only, and may be different according to the actual opening time of the respective airport. For multiple flights, the online check in time for each flight is according to the local time for the respective cities in the reservation. If you have any questions, please call the Hainan Airlines 24-hour customer service hotline (+86)95339 / (+86-898)95339 (24H).
Please note:
1. Online check-in is currently not available for some international and regional routes. Please arrange sufficient time to complete the check in procedures directly at the airport. We apologize for any inconveniences!
2.Online check-in is not available for adults with infants, unaccompanied children, or if you have requested special services.
3. After checking in online you will not receive your boarding pass, you need to get it at the check in counter and hand over your check in luggage. Please arrange sufficient time to complete the check in procedures directly at the airport.
4. Items in your carry-on luggage must fully comply with the air transportation safety regulations.
5. The boarding gate may change. Please confirm the actual boarding gate after arriving at the airport.
6. If you have checked-in online but are unable to take your flight, please cancel the online check in from the Hainan Airlines website at least 1 hour before the scheduled departure time and cancel or reschedule your flights to avoid having to pay the no-show penalty, for additional assistance please call the Hainan Airlines 24-hour customer service hotline (+86)95339 / (+86-898)95339.
7. If the type of aircraft has changed, your seat number may change, and for other special situations such as cancellation or flight disruptions please follow the airport staff's instructions.