Preparing for Your Trip

Passengers with Impairments

We believe that everyone should be comfortable and enjoy their flight.

Passengers Traveling with Portable Oxygen

If you need to travel with a Portable Oxygen Concentrator (POC), then please read the following guidelines.

Pregnant Travelers

If you are early in your pregnancy, please beware of hypoxia which may occur with extensive flying. Pregnant women should refrain from lifting heavy items, and hence should avoid heavy luggage. It is recommended that expectant mothers consult their gynecologist or obstetrician before planning their trip.

Unaccompanied Minors

Children 5-12 years old may choose our "Unaccompanied Minors" service when travelling without an accompanying adult. The unaccompanied minor service is not suitable for: ill or disabled children under the age of 12; passengers between 5-12 years old travelling on a domestic flights which has an onward international destination.

Travelling with Infants

Hainan Airlines defines infant passengers as babies older than 14 days old but less than 2 years old.

Senior Passengers

Showing respect for the elderly has always been a virtue of the Chinese people. We adhere to this virtue and provide you with a five-star experience whether in the air or on the ground.

Hainan Airlines is glad to provide service to passengers traveling with pets or assistive animals. For detailed information regarding animal transportation, please refer to the special baggage page. Click "Read more" to continue.