Business scope of ticketing offices: sales and aftersales services for tickets of ordinary, group and special passengers, and special products. For the specific business scope, please consult the counter.
| City | Business Office | Hainan Airlines Ticket Office |
|---|
|
Beijing |
Business Office
Address: 5th Floor, Comprehensive Building, Hainan Airlines Beijing Operations Base, No. 3 Freight North Road, Nanfaxin Town, Shunyi District, Beijing Contact numbers: 86-10-57817159 Business hours: 8:30-11:30 12:30-17:30(including weekends and holidays) |
City Ticket Office
7/F, Hainan Airlines Building, No. A26 Xiaoyun Road, Chaoyang District, Beijing Contact numbers: 010-57817272 Business hours: 08:30-18:00 Airport Ticket Office
Domestic/International Business: No.04, 05, 06 ticket window, opposite Gate 10, 2nd Floor, Terminal T2, Beijing Capital Airport Contact numbers: 86-10-57817538 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Chengdu |
Business Office
Address: Room 216, Comprehensive Building, Xiangpeng Airlines Tianfu Base, Chengdu Tianfu International Airport, Jianyang City Contact numbers: 19115933170 Business hours: 09:00-12:25 12:55-17:30 (excluding weekends and holidays) |
Airport Ticket Office
Hainan Airlines Ticket counter G41, Terminal T2, Chengdu Tianfu International Airport Contact numbers: 028-86977247 Business hours: 07:30-20:30 |
|
Changsha |
Business Office
Address: Hainan Airlines Central China Regional Marketing Center Changsha Branch, 5th Floor, Haosheng Hotel, Changsha Airport, Building A2, Xiangyu International Plaza, No. 81 Dayuan East Road, Huanghua Town, Changsha County, Hunan Province. Business hours: 08:30-12:00 13:00-17:30 (including weekends and holidays) |
Airport Ticket Office
Counter 215 on the right side of Gate 3, Departure Hall of domestic flight, Terminal T2, Changsha Huanghua International Airport Contact numbers: 0731-84799757 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Chongqing |
Business Office
Address: 28st Floor, Fangda Aviation International Headquarters, Yubei District, Chongqing Contact numbers: 023-86827238 Business hours: 08:50-12:20 下午13:00-17:30(excluding weekends and holidays) |
Airport Ticket Office
Counter 215 on the right side of Gate 3, Departure Hall of domestic flight, Terminal T2, Changsha Huanghua International Airport Contact numbers: 023-67156375 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Dalian |
Business Office
Address: 146-2 Gongxiang Street, Ganjingzi District, Dalian City, Liaoning Province Contact numbers: 0411-83671815 Business hours: 08:30-11:30 12:30-17:30 (including weekends and holidays) |
Airport Ticket Office
Hainan Airlines Ticket Counter, Gate 14, 2nd Floor, Airport Terminal Building, No. 100 Yingke Road, Ganjingzi District, Dalian City, Liaoning Province, China Contact numbers: 0411-83886089 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Guangzhou |
Business Office
Address: Room 1612, 16F, Didu Building, No.178 Linhe Middle Road, Tianhe District, Guangzhou City, Guangdong Province, China Contact numbers: 020-87581895 Business hours: 08:30-12:00 12:30-17:00(excluding weekends and holidays) Reminder: As the sales department does not have a ticket counter, ticketing related services cannot be processed. If you need to handle ticketing related services, please call the 24-hour ticketing service hotline 95339 or go to the airport ticket counter to handle it. |
Airport Ticket Office
M15-M16 Counter, Departure Hall, Terminal T1, Guangzhou Baiyun International Airport Contact numbers: 020-86124956 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Guiyang |
Business Office
Address: 3rd Floor, Building 5, Guiyang AC PARK Commercial Complex, Airport Road 1, Nanming District, Guiyang City Contact numbers:0851-88653263 Business hours: 08:30-12:00 12:30-17:00 (excluding weekends and holidays) |
Airport Ticket Office
Counter 32, C Island, T2 Terminal, Guiyang Longdongbao International Airport Contact numbers: 0851-85498184 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Harbin |
Business Office
Address: No.48, Dashun Street, Nangang District, Harbin Contact numbers: 0451-51097565 Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays) |
Airport Ticket Office
Counter 2, Island B, Terminal T2, Harbin Taiping International Airport Contact numbers: 0451-87612669 Business hours: 07:20-21:20（From March 28th, 2025 to April 30th, 2025） |
|
Haikou |
Business Office
Address: 8nd Floor, New Hainan Airlines Building, No. 7 Guoxing Road, Haikou City, Hainan Province Business hours: 08:30-12:00 13:30-18:00 (including weekends and holidays) |
City Ticket Office
Address:East Area, First Floor, New Hainan Airlines Building, No. 7 Guoxing Avenue, Haikou City, Hainan Province Contact numbers：0898-66710274 Business hours：08：00-20：00(including weekends and holidays) Airport Ticket Office
Hainan Airlines Ticket Office, C Island, 3 Gate, Terminal T2, Haikou Meilan International Airport Contact numbers: 0898-65656327 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Hangzhou |
Business Office
Address: Office area on the third floor of HNA Flight Hotel, Building 2, Airport Xintiandi, Jingjiang Street, Xiaoshan District, Hangzhou Contact numbers: 0571-56303160 Business hours: 08:30-12:00 12:30-17:00(excluding weekends and holidays) |
Airport Ticket Office
Ticket counter No.12, Terminal T1, Departure Hall, Hangzhou Xiaoshan International Airport Contact numbers: 0571-86665367 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Hefei |
Business Office
Address: Northwest Airlines Hefei Base (Hainan Airlines Hefei Branch) on the northeast side of the first floor of Hefei Xinqiao International Airport Airport Hotel, Shushan District, Hefei City, Anhui Province Contact numbers: 0551-66035911/0551-67101022 Business hours: 08:50-12:00 12:40-17:30 (including weekends and holidays) |
Airport Ticket Office
T Island, Departure Hall, 2nd Floor, Hefei Xinqiao International Airport Contact numbers: 0551-65118838 Business hours:90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Jinan |
Business Office
Address: No. 712, Building 5, Yinzuo Center, No. 22799 Jingshi Road, Huaiyin District, Jinan,Shandong Province Contact numbers: 0531-66699911/16 Business hours: 8:30-12:00 13:00-17:30 (including weekends and holidays) |
Airport Ticket Office
Counter 1 on the left side of Gate 5 and 6 on the second floor (Departure Hall) of the terminal building of Jinan Yaoqiang International Airport Contact numbers: 0531-82081559 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Kunming |
Consultation phone number of Hainan Airlines Southwest Regional Marketing Center (for major clients, charter flights, and marketing cooperation) : 19115933170 Business hours: 09:00 a.m. -12:25 p.m., 12:55 p.m. - 5:30 p.m. (Closed on weekends and public holidays |
|
Lanzhou |
Business Office
Address: Hainan Airlines ticket office between AB Island and departure level 2 on the 3rd floor of Terminal 3 at Lanzhou Zhongchuan Airport Contact numbers: 0931-8166820 Business hours: 08:30-11:30 12:30-17:30 (including weekends and holidays) |
Airport Ticket Office
On the right side of Gate 2, Departure Floor, 2nd Floor of Terminal T1, Lanzhou Zhongchuan Airport Contact numbers: 0931-8166880 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Nanchang |
Business Office
Address: Room 801, Pinggang Building, No.890 Fenghuang Middle Avenue, Honggutan New District, Nanchang, Jiangxi Province Business hours: 08:30-12:00 12:30-17:00 (excluding weekends and holidays) |
Airport Ticket Office
Hainan Airlines Counter in the Air Ticketing Area of Nanchang Changbei International Airport Contact numbers: 0791-86291117 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Nanjing |
Business Office
Address: Room 522, Building 2, Ocean International Center, No. 168 Taiping South Road, Qinhuai District, Nanjing City, Jiangsu Province Contact numbers: 025-84602888 Business hours: 08:30-12:00 13:00-17:30(including weekends and holidays) |
|
Nanning |
Please consult the Beibu Gulf Airlines customer service hotline at 95370 for relevant information. |
|
Ningbo |
Business Office
Address: Room 337, Building B, Hebang Building, No. 290 Tiantong North Road, Yinzhou District, Ningbo Contact numbers: 0574-87063913 Business hours: 08:30-12:00 12:30-17:00(excluding weekends and holidays) |
|
Qingdao |
Business Office
Address: 6th Floor, Building 3, Qingdao Entrepreneurship Headquarters, No. 15 Shandong Road, Shinan District, Qingdao City Contact numbers: 18563921520, 18661983132 Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays) |
|
Sanya |
Business Office
Address: 5th Floor, Library of Sanya Aviation Tourism Vocational College, No. 218 Fenghuang Road, Sanya Contact numbers: 0898-88918050 Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays) |
Airport Ticket Office
Island A, Gate 2, 2nd Floor, Departure Hall, Sanya Phoenix International Airport Contact numbers: 0898-88289076 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Shanghai |
Business Office
Address: Room 702, You li International Building, No. 1158 Jiangning Road, Putuo District, Shanghai (200060) Contact numbers: 021-32512104/05 Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays) Please go to the ticket office of Pudong Airport and Hongqiao Airport for ticket business.
|
Airport Ticket Office
1.Island A , Terminal 2, Shanghai Pudong International Airport Contact numbers: 021-68355150 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes 2.Counter 310, opposite Gate 5, Departure Hall, 3rd Floor, Terminal 2, Shanghai Hongqiao International Airport Contact numbers: 021-22380902 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Shenzhen |
Business Office
Address: 13A08, International West Bank Building, No. 19 Haixiu Road, Xin'an Street, Bao'an District, Shenzhen Contact numbers: 0755-29987212 Business hours: 08:30-12:00 12:30-17:00(excluding weekends and holidays) |
Airport Ticket Office
Counter 01-02, Island C, Departure Hall 4, Terminal T3, Shenzhen Bao'an International Airport Contact numbers: 0755-23451091 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Shenyang |
Business Office
Address: Room 1904, Excellence Building, No.10, Huigong Street, Shenhe District, Shenyang city, Liaoning Province Contact numbers: 024-22708563 Business hours: 08:30-12:30 13:00-17:00 (including weekends and holidays) |
|
Taiyuan |
Business Office
Address: Rooms 223 and 226, Production Building,Hainan Airlines Taiyuan Base, Taiyuan Wusu International Airport, No.199 Taiyu Road, Xiaodian District, Taiyuan Contact numbers: 0351-7012054, 0351-7287050 Business hours: 08:30-12:00 13:00-17:30 (including weekends and holidays) |
Airport Ticket Office
Hainan Airlines' Ticket Office on the right side of Gate 1, 2nd Floor, T1 Terminal Building, Taiyuan Wusu Airport (No. 199 Taiyu Road) Contact numbers: 0351-7286285 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Wenzhou |
Business Office
Address: Room 2108, Zhongtong Building, No.311, Xincheng Avenue, Lucheng District, Wenzhou City, Zhejiang Province Contact numbers: 0577-88868184 Business hours: 08:30-12:00 13:00-17:30 (including weekends and holidays) |
|
Urumqi |
Airport Ticket Office
Domestic Departure Hall H Island Head Hainan Airlines Ticket Office, North Terminal Building, Urumqi International Airport, Xinshi District, Urumqi City, Xinjiang Uygur Autonomous Region. Contact numbers: 0991-7527890 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Wuhan |
Business Office
Address: Room 2501A, 25th Floor, Wuhan World Trade Building, No. 686 Jiefang Avenue, Jianghan District, Wuhan City, Hubei Province Contact numbers: 027-63370749、027-63370779 Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays) |
Airport Ticket Office
Departure Hall B, 2nd Floor, Terminal T2, Wuhan Tianhe International Airport Hainan Airlines Ticket Office (between Gate 2 and Gate 3) Contact numbers: 027-65681008 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Xi'an |
Business Office
Address: Room 217, 2nd Floor, Administration Building, Chang 'an Aviation Operation Base, Xi 'an Xianyang International Airport, Airport New City, Xixian New District, Shaanxi Province Contact numbers: 029-38056733 Business hours: 08:30-11:40 12:10-17:00 (including weekends and holidays) |
Airport Ticket Office
Opposite the check-in counter in Zone C of the departure hall of Terminal 2 of Xi'an Xianyang International Airport (Between Gate 221 and Gate 222) Contact numbers: 029-88798024 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Xiamen |
Airport Ticket Office
Counter 6, Terminal T4, Xiamen Gaoqi International Airport, Huli District, Xiamen Contact numbers: 0592-6021181 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Yinchuan |
Business Office
Address: Room 1005, 10th Floor, Jianfa Xiandai Cheng Sliver Building, No.29 Jiefang West Street, Xingqing District, Yinchuan, Ningxia Province Contact numbers: 0951-6082737 Business hours: Business hours:08:30-12:00 13:00-17:30(Telephone duty on weekends and holidays) |
|
Zhengzhou |
Business Office
Address: Room 1308, Unit 1, East Block, Shengrun International Plaza, No.219 Jinshui Road, Jinshui District, Zhengzhou City, Henan Province, China Contact numbers: 0371-86503106 Business hours: 08:30-12:00 12:30-17:00 (including weekends and holidays) |
Airport Ticket Office
The Hainan Airlines' counter, opposite Gate 5 of the departure hall on the 4th floor of Terminal T2 of Zhengzhou Xinzheng International Airport Contact numbers: 0371-68511226 Business hours: 90 minutes before the departure of the first departing flight - the time when the last flight stops processing boarding passes |
|
Zhuhai |
Business Office
Contact numbers: 14797200999 Business hours: 08:30-12:00 12:30-17:00(excluding weekends and holidays) |