Transit service for domestic hub city airports

  1. A. Applicable Scope


    1. Applicable for passengers transiting for domestic flights between Hainan Airlines and its subsidiaries, (Grand China Air, Tianjin Airlines, Suprana Airlines, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Guangxi Beibu Gulf Airlines, Air Changan, Lucky Air), and Hainan Airlines international flights.

    2. Applicable for passengers transiting with connecting tickets starting with 880- between Hainan Airlines international flights and Hong Kong Airlines international flights.

    3. Applicable for tickets starting with: 826/880/895/859/847/898/886/666/872/856/871.


    • B. Transfer Message


      Transfer counter:

      Domestic flights:The transfer counter is located at the T-junction in the domestic arrival area on the second floor of Terminal 2

      International/regional flights:The transfer counter is located at the T-junction in the international /regional arrival area on the third floor of Terminal 2


    C. Transit Process



    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Beijing Capital Airport

    T2; West Satellite Terminal

    Hainan Airlines domestic flights - Hainan Airlines international/regional flights

    T2-T2

    Arrive at the Beijing Capital airport → Pick up your checked baggage→ Go to the Hainan Airlines International and regions Check-in counter located on the second floor of Terminal T2 → Go through the Customs, Border Inspection and Security Check→ Go to the boarding gate and wait for boarding

    West Satellite Terminal-T2

    Passengers disembark at the West Satellite Terminal's airbridge → Proceed to the pick-up point for arrivals at the West Satellite Terminal (passengers may use escalators or elevators to reach the first floor of the terminal) → Take the shuttle bus → Proceed to domestic arrivals at T2 → Enter the T2 baggage claim (first floor) to claim luggage → Arrive at the T2 international /regional check-in counters (second floor) → Go through customs check, border check, and security check → Proceed to the T2 international/regional boarding area and wait for departure


    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Beijing Capital Airport

    T2;West Satellite Terminal

    Hainan Airlines international/regional flights - Hainan Airlines domestic flights

    T2-T2

    Arrive at the Beijing Capital airport → Pass through Inspection and Quarantine then enter the country →Pick up your checked baggage→ Pass through Customs inspection → Go to the Hainan Airlines check-in counter  located at the Domestic Departure Hall on the second floor to complete the check-in procedures → Go through security check → Go to the boarding gate and wait for boarding

    T2-West Satellite Terminal

    Arrive at the Beijing Capital airport T2→Pick up the checked baggage→Go to T2 domestic check-in counter for check-in procedures→ Go through security check → Proceed to domestic gates 43 (Business class, Platinum card, Flying Express Platinum passengers)or domestic waiting areas A01-A16(Economic class passengers) at T2 → Take the shuttle bus → Arrive at the West Satellite Terminal (passengers may use escalators or elevators to reach the second floor of the terminal) → Boarding at the gate


    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Beijing Capital Airport

    T2; West Satellite Terminal

    Hainan Airlines domestic flights - Hainan Airlines domestic flights

    T2-T2

    Remote stands

    arrive the transit airport→ Pick up the checked baggage → Go to the domestic check-in counter of on the second floor of Terminal T2 → Go through security check → Go to the boarding gate and wait for boarding

    Air bridge

    arrive the transit airport→ Go to the transfer counter on the second floor to check in for the next flight→ Go to the boarding gate and wait for boarding


    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Beijing Capital Airport

    T2;West Satellite Terminal

    Hainan Airlines domestic flights - Hainan Airlines domestic flights

    T2-West Satellite Terminal

    Passengers disembark → Complete transfer procedures at the transfer counter → Proceed to domestic waiting areas A01-A16 at T2 → Take the shuttle bus → Arrive at the West Satellite Terminal (passengers may use escalators or elevators to reach the second floor of the terminal) → Boarding at the gate


    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Beijing Capital Airport

    T2; West Satellite Terminal

    Hainan Airlines domestic flights - Hainan Airlines domestic flights

    West Satellite Terminal - T2

    ①For connecting passengers (baggage through check or without checked baggage)

    Passengers disembark at the West Satellite Terminal's airbridge → Proceed to the pick-up point for arrivals at the West Satellite Terminal (passengers may use escalators or elevators to reach the first floor of the terminal) → Take the shuttle bus → Proceed to domestic arrivals at T2 → Reach the second floor through the transfer channel → Proceed to the transfer counter on the second floor for transfer procedures → Boarding at T2

    ②For connecting passengers needing to claim the checked baggage or non-connecting passengers

    Passengers disembark at the West Satellite Terminal's airbridge → Proceed to the pick-up point for arrivals at the West Satellite Terminal (passengers may use escalators or elevators to reach the first floor of the terminal) → Take the shuttle bus → Proceed to domestic arrivals at T2 → Enter the T2 baggage claim to claim luggage → Proceed to the Hainan Airlines domestic check-in counters on the second floor → Go through security checks → Boarding at T2


    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Beijing Capital Airport

    T2; West Satellite Terminal

    Hainan Airlines domestic flights - Hainan Airlines domestic flights 

    West Satellite Terminal-West Satellite Terminal

    • ①For connecting passengers

    Passengers wait directly at the West Satellite Terminal for the connecting flight

    ②For non-connecting passengers with no checked baggage

    Passengers print the boarding pass at the transfer counter at the West Satellite Terminal → Wait directly at the West Satellite Terminal for the flight

    ③For non-connecting passengers with checked baggage

    Passengers disembark at the West Satellite Terminal's airbridge → Proceed to the pick-up point for arrivals at the West Satellite Terminal (passenger may use escalators or elevators to reach the first floor of the terminal) → Take the shuttle bus → Proceed to domestic arrivals at T2 → Enter the T2 baggage claim to claim luggage → Proceed to the Hainan Airlines domestic check-in counters on the second floor → Go through security checks → Boarding at domestic gates 43 (for business class, Platinum card, Flying Express Platinum passengers) or proceed to domestic waiting areas A01-A16 (for economy class passengers) at T2 → Take the shuttle bus → Arrive at the West Satellite Terminal (passenger may use escalators or elevators to reach the second floor of the terminal) → Boarding at the gate


    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Beijing Capital Airport

    T2

    Hainan Airlines international/regional flights - Hainan Airlines international/regional flights

    Luggage arrives directly at the destination

    Arriving at the transfer airport → Going to the transfer counter on the third floor to process the next check-in procedure → Passing border and security checks → Arriving at the boarding area and waiting for the flight

    Luggage does not go directly to the destination

    Arriving at the transit airport → Passing border inspection → Collecting checked baggage → Going to the international check-in counter on the second floor of Terminal T2 to handle the next stage of check-in procedures → Passing customs, border and security checks → Arriving at the boarding area and waiting for the flight



  • D.Minimum Connecting Time


    Airport


    Hainan Airlines Terminal


    Transfer between Hainan Airlines domestic flights


    Transfer between Hainan Airlines domestic flights and Hainan Airlines international/regional flights


    Transfer between Hainan Airlines international/regional flights(including Hainan Airlines to Hong Kong Airlines flights)

    Beijing Capital Airport

    Termanal T2

    T2 to T2: 90 minutes
    T2 to T3: 120 minutes

    1.Hainan Airlines domestic flights (T2 Terminal) transfer to Hainan Airlines international flights (T2 Terminal): 120 minutes
    2.Hainan Airlines domestic flights (T2 Terminal) transfer to Non-Hainan Airlines flights international flights (T2 Terminal): 150 minutes
    3.Non-Hainan Airlines flights domestic transfer flights (T2 Terminal) to Hainan Airlines international (T2 Terminal): 150 minutes
    4.Hainan Airlines domestic flights (T2 Terminal) transfer to Non-Hainan Airlines flights international flights (T3 Terminal): 160 minutes
    5.Non-Hainan Airlines flights airlines domestic flights (T3 Terminal) to Hainan Airlines international flights (T2 Terminal): 160 minutes

    1.Hainan Airlines international flights (T2 Terminal) transfer to Hainan Airlines international flights (T2 Terminal): 90 minutes
    2.Hainan Airlines international flights (T2 Terminal) transfer to Non-Hainan Airlines flights (T3 Terminal): 160 minutes
    3.Hainan Airlines international flights (T2 Terminal) transfer to Non-Hainan Airlines flights (T2 Terminal): 150 minutes



    *1. It takes around 300 minutes (5 hours) to transfer between Beijing Capital International Airport and Beijing Daxing International Airport.


    *2. The above transfer times are for reference only. Please plan according to the actual announcements of the second airline.


    According to the flight operation, the shortest connecting time for subsequent international flights from HU7610 (Hongqiao Beijing) to Hainan Airlines is 240 minutes.


  1. A. Applicable Scope


    1. Applicable for passengers transiting for domestic flights between Hainan Airlines and its subsidiaries, (Grand China Air, Tianjin Airlines, Suprana Airlines, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Guangxi Beibu Gulf Airlines, Air Changan, Lucky Air), and Hainan Airlines international flights.

    2. Applicable for passengers transiting with connecting tickets starting with 880- between Hainan Airlines international flights and Hong Kong Airlines international flights.

    3. Applicable for tickets starting with: 826/880/895/859/847/898/886/666/872/856/871.


  • B. Transfer Message


    Terminal Information:

    Hainan Airlines (HU) domestic flights and international/regional flights operate from T2, while domestic flights of other airlines under Hainan Airlines operate from T1. The check-in counters for Hainan Airlines international/regional flights are located on B Island of T2. You can use the free airport shuttle bus to travel between the two terminals, which takes approximately 5 minutes.

    Transfer counter:

    None

    Airport Shuttle Bus Pick-up Points and Schedule:

    T1: Gate 3, 1st floor

    T2: Gate 3, 1st floor

    Bus Schedule: The shuttle buses operate 24 hours a day, depart on the hour, and run approximately every 10-30 minutes. Please refer to the on-site signage for the actual departure times.


    C.Transit Process


    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Haikou

    T2

    Domestic Flights - Domestic Flights

    Hainan Airlines - Hainan Airlines(T2-T2)

    Baggage claim →Take the elevator to the departure hall (Check in at the domestic check-in counter) → pass through domestic security→ Wait for flight/boarding.

    Hainan Airlines - Other Airlines of Hainan Airlines (T2-T1)

    Baggage claim → Proceed to the area outside Gate 3 and take the free shuttle bus to T1 (approximately a 5-minute ride) → Head to the departure hall (Check in at the domestic check-in counter) → pass through domestic security → Wait for flight/boarding.




    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Haikou

    T2

    Domestic Flights - International/regional Flights

    Hainan Airlines-Hainan Airlines (T2-T2)

    Baggage claim in the arrival hall → Proceed upstairs to the departure hall (Check in at the international/regional check-in counter) → Take the elevator to the international/regional departure level, pass through quarantine, customs, security, and immigration checks → Waiting for flight/boarding.

    Other Airlines of Hainan Airlines - Hainan Airlines (T1-T2)

    Baggage claim upon arrival at T1 → Proceed to the area outside Gate 3 and take the free shuttle bus to T2 (approximately a 5-minute ride) → Head to the departure hall (Check in at the international/regional check-in counter) → Take the elevator to the international /regional departure level and pass through quarantine, customs, security, and immigration checks → Wait for flight/boarding.


    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Haikou

    T2

    International/regional Flights - Domestic Flights

    Hainan Airlines - Hainan Airlines (T2-T2)

    Baggage claim → Exit customs → Take the elevator to the departure hall (Check in at the domestic check-in counter) → pass through domestic security → Wait for flight/boarding.

    Hainan Airlines - Other Airlines of Hainan Airlines (T2-T1)

    Baggage claim → Exit customs → Proceed to the area outside Gate 3 and take the free shuttle bus to T1 (approximately a 5-minute ride) → Head to the departure hall (Check in at the domestic check-in counter) → pass through domestic security → Wait for flight/boarding.




    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Haikou

    T2

    International/regional Flights - International/regional Flights

    Baggage claim → Exit customs → Head to the departure hall (Check in at the international/regional check-in counter) →Take the elevator to the international/regional departure level and pass through quarantine, customs, security, and immigration checks → Wait for flight/boarding.


    D.Minimum Connecting Time


    Airport

    Hainan Airlines Terminal

    Transfer between Hainan Airlines domestic flights and Hainan Airlines international flights

    Transfer between Hainan Airlines international flights

    Transfer between Hainan Airlines international flights (including Hainan Airlines to Hong Kong Airlines flights)

    Haikou

    T2

    90mins

    120mins

    120mins



    *The above transfer times are for reference only. Please plan according to the actual announcements of the second airline.

A. Scope of application for transit


1. Applicable to domestic flights of Hainan Airlines, Grand China Airlines, Tianjin Airlines, Lucky Air, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Beibu Gulf Airlines, Changan Airlines or Suparna Airlines Airlines and Hainan Airlines' international flights Transit passengers.

2. Applicable to passengers who take Hainan Airlines international flights and Hainan Airlines/Hong Kong Airlines international flights transit (passengers who transit between Hainan Airlines and Hong Kong Airlines must hold a ticket with a ticket number starting with 880) and purchase a connecting ticket.

3.Applicable to tickets whose first three digits start with 826/880/895/859/847/898/886/666/872/856/871.


B. Transit Process


Hainan Airlines Domestic Flights - Hainan Airlines Domestic Flights

Arrive at the transit airport → Collect checked baggage → Handling procedures at domestic flight transfer counters→ Arrive at the boarding area for waiting to board the flight.

Hainan Airlines Domestic Flights - Hainan Airlines International/regional  Flights

Arrive at the transit airport → Collect checked baggage → Proceed to the Departure Hall of T1 to the Hainan Airlines check-in counter for check-in procedures → Pass through security, customs, and immigration checks → Arrive at the boarding area for waiting to board the flight.

Hainan Airlines International/regional  Flights - Hainan Airlines Domestic Flights

Arrive at the transit airport → Pass through quarantine and immigration checks at border control for entry procedures → Collect checked baggage → Pass through customs check → International (regional) arrival hall transfer counter processing/Proceed to the Domestic Departure Hall of T1 to the check-in counter of Hainan Airlines for check-in procedures → Pass through security check → Arrive at the boarding area for waiting to board the flight.


C.Transit service


Service Tel:

020-28226446

Terminal Information:

Domestic and international/regional  Flights are all in the T1 terminal

Transfer service counter location:

Domestic Flights :Mezzanine on the second floor of the west Second finger corridor (near the 223 corridor bridge)
International/regional  Flights :International (regional) arrival hall exit


  

D. Minimum Connecting Time


Airport

Terminal

Transfers between Domestic Flights

Transfer between Domestic Flights and International Flights

Transfers between International Flights

Guangzhou

Termanal T1

90 minutes

Hainan AirlinesT1-Hainan AirlinesT1:120 minutes
Hainan AirlinesT1-Other AirlinesT2:180 minutes

Hainan AirlinesT1-Hainan AirlinesT1:120 minutes
Hainan AirlinesT1-Other AirlinesT2:180 minutes



*The above minimum connection times are provided for reference only. Please make plans according to actual announcements from the carrier for the second flight segment.

A. Applicable Scope


1. Applicable for passengers transiting for domestic flights between Hainan Airlines and its subsidiaries, (Grand China Air, Tianjin Airlines, Suprana Airlines, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Guangxi Beibu Gulf Airlines, Air Changan, Lucky Air), and Hainan Airlines international flights.

2. Applicable for passengers transiting with connecting tickets starting with 880- between Hainan Airlines international flights and Hong Kong Airlines international flights.

3.Applicable for tickets starting with: 826 / 880 / 895 / 859 / 847 / 898 / 886 / 666 / 872 / 856 / 871.


B.Transfer Message


Contact number

0755-23459358

Terminal Information

Hainan Airlines (HU) domestic flights and international/regional flights operate from T3

Transfer counter

None


C.Transit Process


Airport

Hainan Airlines Terminal

Type of Transit

Transit Procedures

Shenzhen

T3

Hainan Airlines domestic flights -Hainan Airlines international/regional flights

Arrive at the Shenzhen airport→ Pick up your checked baggage→ Go to the check-in counter of D Island, the departure hall on the fourth floor of Terminal T3→ Go through the Customs, Border Inspection and Security Check→ Arrive at the departure Hall and wait for boarding

Hainan Airlines international/regional flights-Hainan Airlines domestic flights


Arrive at the Shenzhen airport → Go through the Quarantine Inspection- Go through the Border Inspection → Pick up your checked baggage → Go through the Customs Check→ Go to the check-in counter of C Island in the departure hall on the fourth floor of Terminal T3→ Go through the Security Check→ Arrive at the departure Hall and wait for boarding


 


Airport

Hainan Airlines Terminal

Type of Transit

Transit Procedures

Shenzhen

T3

Hainan Airlines domestic flights -Hainan Airlines domestic flights

HNA Domestic Connecting Flights or Passengers without Checked Baggage

Satellite hall-T3

Take the shuttle train → Arrives at T3 Terminal, the Domestic Transfer Hall on the 2F near the 320 Parking Lot → Handle transfer procedures or approach service personnel to verify information → Swipe the access control and wait in the Departure Hall on 3F according to the instructions

T3-Satellite hall

①The pick-up attendants verify and guide passengers to go through the scissors crossing of the corridor bridge and reverse to the departure lounge on 3F of T3 Terminal → Proceed to the south corridor on the 3F and take the shuttle train to the Satellite Hall → Arrive at the Departure Lounge of the Satellite Hall and wait
②Arrives at T3 Terminal, the Domestic Transfer Hall on the 2F near the 320 Parking Lot →→ Handle transfer procedures or approach service personnel to verify information → Swipe the access control and wait in the Departure Hall on 3F according to the instructions→ Proceed to the south corridor on the 3F and take the shuttle train to the Satellite Hall → Arrive at the Departure Lounge of the Satellite Hall and wait

Satellite hall-Satellite hall/T3--T3

The pick-up attendants verify and guide passengers to go through the scissors crossing of the corridor bridge and reverse to the departure lounge on 3F of T3 Terminal → Head to the corresponding boarding gate


Airport

Hainan Airlines Terminal

Type of Transit

Transit Procedures

Shenzhen

T3

Hainan Airlines domestic flights -Hainan Airlines domestic flights

Non-HNA Domestic Connecting Flights or Passengers with Checked Baggage

Satellite hall-T3

Take the shuttle train → Pick up the baggage at the baggage carousel on the second floor of the arrival hall in Terminal T3→Go to the check-in counter of C Island in the departure hall on the fourth floor of Terminal T3→Go through the Security Check→ Arrive at the departure Hall and wait for boarding

T3-Satellite hall

Pick up the baggage at the baggage carousel on the second floor of the arrival hall in Terminal T3→Go to the check-in counter of C Island in the departure hall on the fourth floor of Terminal T3→Go through the Security Check→go to Negative layer and take the shuttle train to the Satellite Hall → Arrive at the Departure Lounge of the Satellite Hall and wait

Satellite hall-Satellite hall

Take the shuttle train → Pick up the baggage at the baggage carousel on the second floor of the arrival hall in Terminal T3→Go to the check-in counter of C Island in the departure hall on the fourth floor of Terminal T3→Go through the Security Check→go to Negative layer and take the shuttle train to the Satellite Hall → Arrive at the Departure Lounge of the Satellite Hall and wait

T3-T3

Pick up the baggage at the baggage carousel on the second floor of the arrival hall in Terminal T3→Go to the check-in counter of C Island in the departure hall on the fourth floor of Terminal T3→Go through the Security Check→Arrive at the departure terminal on the third floor of Terminal T3


Airport

Hainan Airlines Terminal

Type of Transit

Transit Procedures

Shenzhen

T3

Hainan Airlines international/regional flights-Hainan Airlines international/regional flights

Arrive at the Shenzhen airport → Go through the Quarantine Inspection- Go through the Border Inspection → Pick up your checked baggage → Go through the Customs Check→ Go to the check-in counter of D Island, the departure hall on the fourth floor of Terminal T3→ Go through the Customs, Border Inspection and Security Check→ Arrive at the departure Hall and wait for boarding


D. Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfers between Domestic Flights

Transfer between Domestic Flights and International Flights

Transfer Time between International Flights (Including Hainan Airlines Transfer to Hong Kong Airlines Flight)

Shenzhen 

Termanal T3

90 minutes

120 minutes

180 minutes



*The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.


According to the flight operation, the shortest transfer time for international flights connecting HU7713 (Beijing Shenzhen) /HU7476 (Chengdu Tianfu Shenzhen) to Hainan Airlines is 180 minutes.

  1. A. Applicable Scope


    1. Applicable for passengers transiting for domestic flights between Hainan Airlines and its subsidiaries, (Grand China Air, Tianjin Airlines, Suprana Airlines, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Guangxi Beibu Gulf Airlines, Air Changan, Lucky Air), and Hainan Airlines international flights.

    2. Applicable for passengers transiting with connecting tickets starting with 880- between Hainan Airlines international flights and Hong Kong Airlines international flights.

    3. Applicable for tickets starting with: 826/880/895/859/847/898/886/666/872/856/871.


  • B. Transit Process


    Process for Transferring from Domestic to Domestic Flights

    Arrive at the Changsha Huanghua airport → Pick up your checked baggage→ Go to the Hainan Airlines International Check-in counter located on the Departure Hall B/C Island of Terminal T2 → Go through the Security Check→ Go to the boarding gate and wait for boarding

    Process for Transferring from International to International Flights

    Arrive at the Changsha Huanghua airport → Pick up your checked baggage→ Go to the Hainan Airlines International  Check-in counter located on the Departure Hall D Island of Terminal T2 → Go through the Customs, Border Inspection and Security Check→ Go to the boarding gate and wait for boarding

    Process for Transferring from Domestic to International Flights

    Arrive at the Changsha Huanghua airport → Pick up your checked baggage→ Go to the Hainan Airlines International  Check-in counter located on the Departure Hall D Island of Terminal T2 → Go through the Customs, Border Inspection and Security Check→ Go to the boarding gate and wait for boarding

    Process for Transiting from Hainan Airlines international flights to Hainan Airlines domestic flight 

    Arrive at the Changsha Huanghua airport → Pass through Inspection and Quarantine then enter the country →Pick up your checked baggage→ Pass through Customs inspection → Go to the Hainan Airlines check-in counter B/C Island located at the Domestic Departure Hall  to complete the check-in procedures → Go through security check → Go to the boarding gate and wait for boarding


  • C. Transfer Message

    Transfer counter

    at Gate 5 on arrival level/on the north and south sides of the T1 terminal arrival hall

    Contact number

    0731-84798076


Minimum Connecting Time


Airport


Terminal


Transfer between Domestic Flights


Transfer between domestic flights and international flights


Transfer between International Flights (Including Hainan Airlines transfer to Hong Kong Airlines Flight)


Changsha Huanghua Airport

Termanal T2

1.Hainan Airlines domestic flights (T2) transfer to Hainan Airlines international flights (T2): 100 minutes
2.Hainan Airlines domestic flights (T2) transfer to Non-Hainan Airlines international flights (T1): 120 minutes
3.Hainan Airlines domestic flights (T2) transfer to Non-Hainan Airlines international flights (T2): 100 minutes

1.Non-Hainan Airlines domestic flights  transfer to Hainan Airlines  international flights : 150 minutes
2.Non-Hainan Airlines international flights  transfer to Hainan Airlines domestic flights : 150 minutes
3.Hainan Airlines international flights  transfer to Hainan Airlines domestic flights : 130 minutes

180 minutes



Tips:

The above transfer times are for reference only. Please plan according to the actual announcements of the second airline.


  1. A. Applicable Scope


    1. Applicable for passengers transiting for domestic flights between Hainan Airlines and its subsidiaries, (Grand China Air, Tianjin Airlines, Suprana Airlines, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Guangxi Beibu Gulf Airlines, Air Changan, Lucky Air), and Hainan Airlines international flights.

    2. Applicable for passengers transiting with connecting tickets starting with 880- between Hainan Airlines international flights and Hong Kong Airlines international flights.

    3. Applicable for tickets starting with: 826/880/895/859/847/898/886/666/872/856/871.


  • B. Transfer Message


    Terminal Information:

    All flights from Hainan Airlines/Grand China Air/Tianjin Airlines/Hong Kong Airlines operate from T3. Domestic flights from West Air/Lucky Air/Capital Airlines/Changan Airlines/Suparna Airlines/Fuzhou Airlines/Urumqi Airlines/Beibu Gulf Airlines operate from T2.

    Transfer counter

    The transfer counter is located opposite the international arrival (1st floor) customs exit and is suitable for passengers taking HU428 Milan Chongqing or HU446 Seattle Chongqing to Hainan Airlines for subsequent domestic flights.

    Airport Shuttle Bus Pick-up Points and Schedule:

    T1: Main entrance of T1

    T2: Between Gate 5 and Gate 6 on the 1st floor,Arrival level

    T3: Near Gate 9, 1st floor

    Departure frequency: every 30 minutes from 05:00 to 24:00.

    Friendly reminder: You can take the free airport shuttle bus between the terminals.


    C.Transit Process


    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Chongqing

    T3

    Hainan Airlines domestic flights -Hainan Airlines international/regional flights

    Arrive at the Chongqing airport → Pick up your checked baggage→ Go to the check-in counter of 3B Island, the departure hall on the fourth floor of Terminal T3 → Go through the Customs, Border Inspection and Security Check→ Arrive at the departure Hall and wait for boarding

    Hainan Airlines international/regional flights-Hainan Airlines domestic flights

    Arrive at the Chongqing airport → Go through the Quarantine Inspection- Go through the entry formalities → Pick up your checked baggage → Go through the Customs Check→ Go to the check-in counter of 3G Island in the departure hall on the fourth floor of Terminal T3(Passengers transferring from HU428 Milan Chongqing and HU446 Seattle Chongqing to Hainan Airlines for subsequent domestic flights can complete the check-in procedures at the transfer counter opposite the customs exit)→ Go through the Security Check→ Arrive at the departure Hall and wait for boarding

    Hainan Airlines domestic flights -Hainan Airlines domestic flights

    Arrive at the Chongqing airport T3 terminal→ Pick up your checked baggage→Go to 3G Island in the departure hall on the 4th floor of Terminal T3→ Go through the Security Check→ Arrive at the departure Hall and wait for boarding

    Hainan Airlines international/regional flights-Hainan Airlines international/regional flights

    Arrive at the Chongqing airport → Go through the Quarantine Inspection-Go through the entry formalities → Pick up your checked baggage → Go through the Customs Check→ Go to the check-in counter of 3B Island in the departure hall on the fourth floor of Terminal T3→ Go through the Customs, Border Inspection and Security Check→ Arrive at the departure Hall and wait for boarding


    D.Minimum Connecting Time



    Airport

    Hainan Airlines Terminal

    Transfer between Hainan Airlines domestic flights and Hainan Airlines international flights

    Transfer between international flights

    Transfer between foreign airlines domestic flights and Hainan Airlines international flights

    Chongqing

    T3

    Same terminal: 60 minutes

    Different terminals: 100 minutes

    Hainan Airlines domestic to Hainan Airlines international: 135 minutes


    T2=T3:165 minutes

    T3=T3:135 minutes



    *The above transfer times are for reference only. Please plan according to the actual announcements of the second airline.

  1. A. Applicable Scope


    1. Applicable for passengers transiting for domestic flights between Hainan Airlines and its subsidiaries, (Grand China Air, Tianjin Airlines, Suprana Airlines, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Guangxi Beibu Gulf Airlines, Air Changan, Lucky Air), and Hainan Airlines international flights.

    2. Applicable for passengers transiting with connecting tickets starting with 880- between Hainan Airlines international flights and Hong Kong Airlines international flights.

    3. Applicable for tickets starting with: 826/880/895/859/847/898/886/666/872/856/871.


  • B. Transfer Message


    Contact number:

    Domestic transfer:029-88797806

    International and regional transfer:029-88797806

    Terminal Information:

    Domestic flights:T2 Terminal

    International/regional flights:T3 Terminal

    Transfer counter:

    Domestic flights: T2 Terminal Passenger Transfer Center (opposite Gate 13)


    C.Transit Process


    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Xi'an

    Domestic flights:T2 Terminal

    International/regional flightsT3 Terminal

    Hainan Airlines domestic flights -Hainan Airlines international/regional flights

    (T2-T3)

    Pick up your checked baggage in T2 →go to T3 International /regional Departure Hall→ Check-in at the international /regional counter→ Go through the Customs, Border Inspection and Security Check→ Wait for boarding

    Hainan Airlines international/regional flights-Hainan Airlines domestic flights 

    (T3-T2)

    Pick up your checked baggage in T3 →go to T2 Departure Hall→Check-in→ Go through the Security Check→ Wait for boarding


    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Xi'an

    T2 Terminal

    Hainan Airlines domestic flights -Hainan Airlines domestic flights 

    (T2-T2)

    Check-in at the transfer counter in T2→ Transfer and confirm luggage at T2 transfer counter→Wait for boarding in the isolation hall

    T3 Terminal

    Hainan Airlines international/regional flights-Hainan Airlines international/regional flights

    (T3-T3)

    Pick up your checked baggage in T3 → Go through the Customs, Border Inspection and Security Check→ Check-in at T3→ Go through the Security Check→ Wait for boarding


    D.Minimum Connecting Time


    Airport

    Hainan Airlines Terminal

    Transfer between Hainan Airlines domestic flights

    Transfer between Hainan Airlines domestic flights and Hainan Airlines international/regional flights

    Transfer between Hainan Airlines international/regional flights(including Hainan Airlines to Hong Kong Airlines flights)

    Xi'an

    Domestic flights:T2 Terminal

    International/regional flights:T3 Terminal


    Same terminal: 60 minutes

    Different terminals: 80 minutes

    120mins

    120mins


    *The above transfer times are for reference only. Please plan according to the actual announcements of the second airline.

  1. A. Applicable Scope


    1. Applicable for passengers transiting for domestic flights between Hainan Airlines and its subsidiaries, (Grand China Air, Tianjin Airlines, Suprana Airlines, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Guangxi Beibu Gulf Airlines, Air Changan, Lucky Air), and Hainan Airlines international flights.

    2. Applicable for passengers transiting with connecting tickets starting with 880- between Hainan Airlines international flights and Hong Kong Airlines international flights.

    3. Applicable for tickets starting with: 826/880/895/859/847/898/886/666/872/856/871.


    B. Transfer Message


    Contact number

    021-68356066

    Transfer counter

    None


    C.Transit Process


    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Shanghai Pudong

    T2

    Hainan Airlines domestic flights -Hainan Airlines international/regional flights

    Arrive at the Shanghai Pudong airport Satellite hall S2 → Pick up your checked baggage→Go to the departure hall on the 3rd floor of the T2 terminal for check-in procedures→ Go through the Customs, Border Inspection and Security Check→ Arrive at theT2 departure Hall and wait for boarding

    Hainan Airlines international/regional flights-Hainan Airlines domestic flights

    Arrive at the Shanghai Pudong airport T2 terminal → Go through the Quarantine Inspection-Go through the entry formalities → Pick up your checked baggage → Go through the Customs→ Go to the departure hall on the 3rd floor of the T2 terminal for check-in procedures→ Go through the Security Check→ Take the rapid transit system to the satellite hall S2 for a domestic flight


    Airport

    Hainan Airlines Terminal

    Type of Transit

    Transit Procedures

    Shanghai Pudong

    T2

    Hainan Airlines domestic flights -Hainan Airlines domestic flights

    Arrive at the Shanghai Pudong airport Satellite hall S2 → Pick up your checked baggage→Go to the departure hall on the 3rd floor of the T2 terminal for check-in procedures→ Go through the Security Check→ Take the rapid transit system to the satellite hall S2 for a domestic flight

    Hainan Airlines international/regional flights-Hainan Airlines international/regional flights

    Arrive at the Shanghai Pudong airport T2 terminal → Go through the Quarantine Inspection→ Go through the entry formalities → Pick up your checked baggage → Go through the Customs→ Go to the departure hall on the 3rd floor of the T2 terminal for check-in procedures→ Go through the Customs, Border Inspection and Security Check→ Arrive at the T2 departure Hall and wait for boarding



    D.Minimum Connecting Time


    Airport

    Hainan Airlines Terminal

    Transfer between domestic flights and domestic flights

    Transfer between domestic flights and international and regional flights

    Shanghai Pudong

    T2

    Same terminal: 120 minutes
    Different terminals: 150 minutes

    Same terminal: 150 minutes
    Different terminals: 180 minutes


    The above transfer times are for reference only. Please plan according to the actual announcements of the second airline.