Airports In Other Regions Transfer Guide

  1. A.Destinations canadiennes - Toronto - Pékin


    1. 1. Enregistrement des bagages directement à Beijing pour le transit.


      (1) Les passagers munis d'une carte d'embarquement pour le segment Toronto-Beijing Capital arrivent à Toronto → se rendre directement du terminal à la porte d'embarquement du vol Hainan Airlines (pas besoin de se rendre dans la salle d'arrivée pour récupérer les bagages) → vérifier les informations du passeport à la porte d'embarquement de Hainan Airlines (vous pouver vérifier le statut de vos bagages directs auprès du personnel à ce moment-là) → embarquer sur le vol.

      (2) Les passagers qui n'ont pas de carte d'embarquement pour le segment Toronto-Beijing Capitale arrivent à Toronto → passer par le hall des arrivées intérieurs jusqu'à la zone publique (pas de récupération des bagages) → rendez-vous au comptoir d'enregistrement de Hainan Airlines au niveau des départs pour les procédures d'enregistrement → passer par la sécurité de l'aéroport → rendez-vous à la porte d'embarquement (vous pouver vérifier le statut de vos bagages enregistrés auprès du personnel à ce moment-là) → embarquer sur le vol.


    2. 2. Enregistrement des bagages à Toronto


      Le passager arrive à Toronto → se rendre dans la salle d'arrivée des vols intérieurs pour récupérer ses bagages → se rendre au comptoir d'enregistrement de Hainan Airlines au niveau des départs pour s'enregistrer et remettre ses bagages → passer la sécurité de l'aéroport → se rendre à la porte d'embarquement → embarquer sur le vol.


  2. B.Les Etats-Unis - Toronto - Pékin


    Les passagers arrivent à Toronto → passer les formalités d'entrée de l'immigration → se rendre dans le hall des bagages pour récupérer les bagages enregistrés → faire passer les bagages enregistrés et les bagages à main à la douane → se rendre au comptoir d'enregistrement HNA au niveau des départs pour s'enregistrer pour le vol → passer la sécurité de l'aéroport → se rendre à la porte d'embarquement → embarquer sur le vol.


  3. C.Pékin Capital Aéroport - Toronto - Autres villes canadiennes


    1. 1.Les bagages sont enregistrés directement à la destination finale


      Le passager arrive à Toronto → passer les formalités d'immigration → se rendre dans le hall des bagages pour récupérer ses bagages enregistrés → passer ses bagages enregistrés et ses bagages à main à la douane → se rendre au comptoir pour obtenir sa carte d'embarquement (tourner à gauche après la douane) → se rendre au niveau des départs → passer la sécurité de l'aéroport → se rendre à la porte d'embarquement → embarquer sur son vol.


    2. 2. L'enregistrement des bagages à destination de Toronto


      Les passagers arrivent à Toronto → Passer les formalités d'immigration → Aller dans le hall des bagages pour récupérer vos bagages enregistrés → Passer la douane avec vos bagages enregistrés et vos bagages à main → Aller au niveau des départs pour vous enregistrer au comptoir d'enregistrement de votre compagnie aérienne → Passer la sécurité de l'aéroport → Aller à la porte d'embarquement → Embarquer sur votre vol.


  4. D.Pékin – Toronto – Les Etats-Unis


    Le passager arrive à Toronto→ se présenter à l'immigration canadienne→ se rendre dans le hall des bagages pour récupérer les bagages enregistrés→ passer la douane avec les bagages enregistrés et les bagages à main→ se présenter au comptoir d'enregistrement de votre compagnie aérienne au niveau des départs→ recevoir l'inspection des douanes américaines/de l'immigration→ passer la sécurité de l'aéroport→ se rendre à la porte d'embarquement→ monter à bord.



Aéroport

Terminal

Transits entre vols internationaux Hainan Airlines et vols internationaux des compagnies aériennes étrangères

Transits entre vols internationaux Hainan Airlines et vols intérieurs des compagnies aériennes étrangères

Toronto

T3

Transit de T3 à T3: 120 minutes
Transit de T3 à T1: 150 minutes

Transit de T3 à T3: 110 minutes
Transit de T3 à T1: 120 minutes
Correspondance avion-train: 240 min

Il s'agit des heures de correspondance minimales pour Hainan Airlines. Si vous devez être transféré sur un vol extérieur, veuillez vous référer aux heures de correspondance minimales publiées par la compagnie aérienne extérieure.

A Other cities in Canada—Vancouver—Shenzhen

1.Transfer with checked-through baggage to Shenzhen :(It is recommended to contact the airline beforehand to verify your eligibility for direct baggage check-in to Shenzhen.)

Passengers arrive in Vancouver → Proceed from the domestic terminal to the international terminal (without collecting baggage in the domestic arrival hall) → Proceed to the boarding gate → Check in at the HNA counter (can inquire about the condition of through-checked baggage) → Board the plane

2.Transfer with checked-through baggage to Vancouver

Passengers arrive in Vancouver → Proceed to the domestic arrival hall to collect luggage → Proceed from the domestic terminal to the international terminal → Check in at the HNA counter on the departure level and drop off luggage → Pass through the airport security check → Proceed to the boarding gate → Board the plane


B Other countries—Vancouver—Shenzhen

1.Transfer with checked-through baggage to Shenzhen:(It is recommended to contact the airline beforehand to verify your eligibility for direct baggage check-in to Shenzhen.)

Passengers arrive in Vancouver → Proceed to the international transfer area in the quarantine zone (without going through immigration procedures or collecting baggage) → Pass through the airport security check → Proceed to the boarding gate → Check in and inquire about the condition of through-checked baggage → Board the plane

2.Transfer with checked-through baggage to Vancouver

Passengers arrive in Vancouver → Go through immigration procedures → Proceed to baggage claim hall → Pass through customs with checked and carry-on baggage → Check in at the HNA counter on the departure level and drop off luggage → Pass through the airport security check → Proceed to the boarding gate → Board the plane


C Shenzhen—Vancouver—Other cities in Canada

Baggage cannot be checked in through to the final destination

Passengers arrive in Vancouver → Go through immigration procedures → Proceed to baggage claim hall → Pass through customs with checked and carry-on baggage → Check in at the domestic airline transfer desk in the arrival hall → Pass through the airport security check → Proceed to the boarding gate → Board the plane


D Shenzhen–Vancouver–Other countries

Baggage cannot be checked in through to other countries

Passengers arrive in Vancouver → Go through immigration procedures → Proceed to baggage claim hall → Pass through customs with checked and carry-on baggage → Check in at the counter on the departure level and drop off luggage → Pass through the airport security check → Proceed to the boarding gate → Board the plane


Minimum Connecting Time

Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Vancouver Airport

International Terminal

120 minutes

120 minutes

The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.

  1. A. Autres villes Schengen / autres pays - Rome - Chongqing/Shenzhen :


    1.Bagages enregistrés directement à la destination finale Le passager arrive à Rome → se rendre directement du terminal à la porte T3 (pas besoin de se rendre dans le hall des arrivées pour récupérer ses bagages) → monter à bord de l'avion.

    2.Enregistrement des bagages à Rome → rendez-vous dans la salle d'arrivée pour récupérer vos bagages → suiver la procédure pour le départ de Rome pour vous enregistrer au comptoir d'enregistrement de Hainan Airlines au niveau des départs et remetter vos bagages → passer la sécurité de l'aéroport → rendez-vous à la porte d'embarquement → embarquer sur votre vol.


  2. B. Chongqing - Rome - autres villes Schengen / autres pays:


    1.Enregistrer vos bagages directement à votre destination finale lorsque vous arriver à Rome → aller directement du terminal au comptoir de transit pour les vols intérieurs (pas besoin de vous rendre dans la salle des arrivées pour récupérer vos bagages) → enregistrez-vous au comptoir → rendez-vous à la porte d'embarquement → embarquer sur votre vol.

    2.Enregistrer vos bagages à Rome → passer les formalités d'immigration → rendez-vous dans le hall des bagages pour récupérer vos bagages enregistrés → faites passer vos bagages enregistrés et vos bagages à main à la douane → rendez-vous au comptoir d'enregistrement de votre compagnie aérienne au niveau des départs pour vous enregistrer pour votre vol → passer la sécurité de l'aéroport → rendez-vous à la porte d'embarquement → embarquer sur votre vol.


  3. C. Chongqing-Rome - autres villes non-Schengen/autres pays


    Les bagages doivent être enregistrés directement à la destination finale Passagers arrivant à Rome → Veuillez suivre les panneaux de transit dans le terminal pour passer d'abord par la sécurité de l'UE → Rechercher la porte d'embarquement de votre prochain vol sur l'écran d'information dans le terminal (généralement, seules les 2 ou 3 dernières heures des vols sortants sont affichées) (il n'est pas nécessaire de se rendre dans la salle des arrivées pour récupérer vos bagages) → Rendez-vous à votre porte d'embarquement → Embarquer sur votre vol.



  4. Temps de transit minimum: 

    Aéroport Terminal Transits internationaux vols entre Hainan Airlines et autre compagnies aériennes Transits entre Hainan Airlines internationaux vol et autre compagnies aériennes domestique vol
    Aéroport international de Rome Fiumicino Terminal T3

    120 minutes (T3 à T1/T2/T5)


    120 minutes (T3 à T3)

    120 minutes (T3 à T1/T2/T5)


    120 minutes (T3 à T3)

    Si vous dever être transféré sur un vol extérieur, les temps de correspondance minimums doivent être basés sur l'annonce réelle du vol extérieur.

  1. A.Autres pays/villes Schengen - Milan – Shenzhen


    1.Pour les voyageurs avec les bagages enregistrés à transporter directement à la destination finale. Après l’arrivée à Milan → vous allez directement à la porte d’embarquement de vol HNA depuis la zone d’isolement du terminal (pas besoin d’aller au hall d’arrivée pour récupérer les bagages) → et vous embarquez (processus uniquement applicable au transit au même terminal T1 de l’aéroport Milan-Malpensa)

    2.Pour les voyageurs avec les bagages enregistrés à transporter à Milan → Veuillez vous déplacer dans le hall d’arrivée pour récupérer vos bagages → en suivant le processus de départ depuis Milan, qui est le premier lieu de départ, vous allez devant un des guichets de HNA, situés à la 13e ou 18e zone d’enregistrement sur l’étage de départ au terminal T1, pour faire l’enregistrement et déposer vos bagages → vous passez au contrôle sécuritaire de l’aéroport → vous rejoignez la porte d’embarquement → et vous embarquez


  2. B.Autres pays/villes non-Schengen - Milan – Shenzhen


    1.Pour les voyageurs avec les bagages enregistrés à transporter directement à la destination finale. Après l’arrivée à Milan → vous allez directement à la porte d’embarquement de vol HNA depuis la zone d’isolement du terminal (pas besoin d’aller au hall d’arrivée pour récupérer les bagages), vous vous adressez au personnel de l’aéroport pour mettre à jour et faire vérifier les documents d’embarquement → et vous embarquez (processus uniquement applicable au transit au même terminal T1 de l’aéroport Milan-Malpensa, les bagages enregistrés des voyageurs sans visa Schengen doivent être transportés directement à la destination finale)

    2.Pour les voyageurs avec les bagages enregistrés à transporter à Milan (visa Schengen requis) → Veuillez vous déplacer dans le hall d’arrivée pour récupérer vos bagages → en suivant le processus de départ depuis Milan, qui est le premier lieu de départ, vous allez devant un des guichets de HNA, situés à la 13e ou 18e zone d’enregistrement sur l’étage de départ au terminal T1, pour faire l’enregistrement et déposer vos bagages → vous passez au contrôle sécuritaire de l’aéroport → vous rejoignez la porte d’embarquement → et vous embarquez


  3. C.Shenzhen - Milan - Autres pays/villes Schengen


    1.Pour les voyageurs avec les bagages enregistrés à transporter directement à la destination finale. Après l’arrivée à Milan → vous allez directement au guichet de transit depuis la zone d’isolement du terminal (pas besoin d’aller au hall d’arrivée pour récupérer les bagages) → vous vous enregistrez ou vous faites vérifier votre carte d’embarquement → vous rejoignez la porte d’embarquement → et vous embarquez (processus uniquement applicable au transit au même terminal T1 de l’aéroport Milan-Malpensa)

    2.Pour les voyageurs avec les bagages enregistrés à transporter à Milan → Vous faites les formalités d’entrée au service de l’immigration → vous vous déplacez dans le hall d’arrivée pour récupérer vos bagages → vous passez la douane avec vos bagages enregistrés et accompagnés → vous vous rendez au guichet de la compagnie de votre vol, qui se trouve sur l’étage de départ, pour faire l’enregistrement → vous passez au contrôle sécuritaire de l’aéroport → vous rejoignez la porte d’embarquement → et vous embarquez


  4. D Shenzhen - Milan - Autres pays/villes non Schengen


    1.Pour les voyageurs avec les bagages enregistrés à transporter directement à la destination finale. Après l’arrivée à Milan → veuillez suivre les guides au transit à l’intérieur du terminal pour passer au contrôle sécuritaire de l’espace Schengen → après rejoignant la porte d’embarquement pour le vol prochain à la destination non Schengen, vous imprimez votre carte d’embarquement ou vous faites l’enregistrement en ligne (pas besoin d’aller au hall d’arrivée pour récupérer vos bagages) → et vous embarquez (processus uniquement applicable au transit au même terminal T1 de l’aéroport Milan-Malpensa, les bagages enregistrés des voyageurs sans visa Schengen doivent être transportés directement à la destination finale)

    2.Pour les voyageurs avec les bagages enregistrés à transporter à Milan (visa Schengen requis) → Vous faites les formalités d’entrée au service de l’immigration → vous vous déplacez dans le hall d’arrivée pour récupérer vos bagages → vous passez la douane avec vos bagages enregistrés et accompagnés → vous vous rendez au guichet de la compagnie de votre vol, qui se trouve sur l’étage de départ, pour faire l’enregistrement → vous passez au contrôle sécuritaire de l’aéroport → vous rejoignez la porte d’embarquement → et vous embarquez


  5. Remarque: Les voyageurs des vols HNA, qui font escale au terminal T2 de l’aéroport Milan-Malpensa et ceux à l’aéroport de Milan-Linate (LIN), sont chacun requis de détenir un visa Schengen et de réserver suffisamment du temps pour le transport au sol



    Temps de transit minimum: 

    Aéroport Terminal Transits internationaux vols entre Hainan Airlines et autre compagnies aériennes Transits entre Hainan Airlines internationaux vol et autre compagnies aériennes domestique vol
    Milan-Malpensa Terminal T1

    90 minutes (T1 à T1)


    120 minutes (T2 à T1)

    120 minutes (T1 à T2)


    90 minutes (T1 à T1)

    Si vous dever être transféré sur un vol extérieur, les temps de correspondance minimums doivent être basés sur l'annonce réelle du vol extérieur.


  1. Les bagages en transit international peuvent être enregistrés directement à la destination finale, l'itinéraire de transit est le suivant:


    Les passagers débarquent de l'avion → suivre le panneau de transit de l'aéroport "transit" → montrer le billet au personnel → demander la carte d'embarquement et confirmer le bagage en transit en même temps → passer le contrôle de sécurité → attendre l'avion dans la zone d'attente → embarquer dans l'avion.



  2. B. Beijing capitale - Moscou - autres villes de Russie, processus de transit à l'aéroport de Moscou:


    Les bagages ne peuvent être enregistrés qu'à Moscou et l'itinéraire de transit est le suivant:


    Passagers débarquant de l'avion → accepter le contrôle frontalier (signature de la carte d'entrée) → récupérer les bagages enregistrés → passer l'inspection douanière (remplir le formulaire de déclaration, si nécessaire) → se rendre au comptoir d'enregistrement du terminal B pour les procédures d'enregistrement et d'enregistrement des bagages → passer les contrôles de sécurité → attendre dans la zone d'attente → embarquer dans l'avion.


  3. C. Processus de transit à l'aéroport de Moscou pour les pays autres que la Russie - Moscou - Beijing Capital:


  4. Les bagages en transit international peuvent être enregistrés directement à la destination finale, l'itinéraire de transit est le suivant:


    Les passagers débarquent de l'avion → suivre le panneau de transit de l'aéroport "transit" → montrer le billet au personnel → demander la carte d'embarquement et confirmer le bagage en transit en même temps → passer le contrôle de sécurité → attendre l'avion dans la zone d'attente → monter à bord de l'avion.


  5. D. Pour les autres villes de Russie - Moscou - Beijing Capital, le processus de transit à l'aéroport de Moscou:


  6. Les bagages ne peuvent être enregistrés qu'à Moscou et l'itinéraire de transit est le suivant:


    Les passagers descendent de l'avion → enregistrement et enregistrement des bagages au comptoir d'enregistrement du terminal C → réception du contrôle frontalier et du contrôle de sécurité → attente de l'avion dans la zone d'attente → embarquement dans l'avion.


  7. E. Beijing Capital - Moscou - Belarus, processus de transit à l'aéroport de Moscou:


    Les bagages ne peuvent être enregistrés qu'à Moscou et l'itinéraire de transit est le suivant:


    Le passager débarque de l'avion → se soumettre au contrôle frontalier (visa russe valide requis, carte d'entrée signée) → récupérer les bagages enregistrés → passer l'inspection douanière (remplir le formulaire de déclaration, si nécessaire) → se rendre au comptoir d'enregistrement du terminal B pour les procédures d'enregistrement et d'enregistrement des bagages → passer le contrôle de sécurité → attendre dans la zone d'attente → monter à bord de l'avion.
    Pour les vols de la Russie vers le Belarus, un visa de transit ou d'escale russe doit être obtenu à l'avance, que le vol quitte ou non l'aéroport russe pour un vol de correspondance.


  8. F. Belarus - Moscou - Beijing Capital, processus de transit à l'aéroport de Moscou:


    Les bagages ne peuvent être enregistrés qu'à Moscou et l'itinéraire de transit est le suivant:


    Les passagers descendent de l'avion → récupèrent les bagages enregistrés → se rendent au comptoir d'enregistrement du terminal C pour les procédures d'enregistrement et d'enregistrement des bagages → se soumettent au contrôle frontalier (visa russe valide requis) et au contrôle de sécurité → attendent l'avion dans la zone d'attente → embarquent dans l'avion.


  9. Rappel : en raison de l'épidémie COVID-19, tous les vols internationaux à Moscou sont actuellement assurés à partir du terminal C et les vols intérieurs à partir du terminal B.


Temps de connexion minimal pour le transit:


Aéroport

Terminal

Transits entre vols internationaux des Hainan Airlines et vols internationaux d'autres compagnies aériennes

Transits entre vols internationaux des Hainan Airlines et vols intérieurs d'autres compagnies aériennes

Moscou

Terminal C

Vols internationaux des Hainan Airlines - Vols internationaux d'autres compagnies aériennes: 90 minutes
Vols internationaux d'autres compagnies aériennes - Vols internationaux des Hainan Airlines: 140 minutes

Vols internationaux des Hainan Airlines - Vols intérieurs d'autres compagnies aériennes: 120 minutes
Vols intérieurs d'autres compagnies aériennes - Vols internationaux des Hainan Airlines: 170 minutes


Les indications ci-dessus sont les temps de transit minimums pour Hainan Airlines. Si vous dever être transféré sur un vol extérieur, les temps de transit minimums sont les suivants. Veuillez vous référer à l'annonce de la compagnie aérienne étrangère.

A. Checked baggage only transported to London Heathrow Airport, not to the final destination:


Upon disembarking → Undergo immigration inspection → Collect checked baggage → Undergo customs inspection → Self-check the terminal and check-in counter for the connecting airline → Obtain boarding pass and check in the baggage for the subsequent flight → Undergo security check → Board the plane


B. Checked baggage transported to both London Heathrow Airport and the final destination (passengers in the restricted area exempt from passport verification or customs clearance)


Upon disembarking → Self-check the terminal for the connecting airline → Follow the purple transfer signs at Heathrow Airport to proceed to the terminal of the connecting flight from the current terminal → Undergo security check → Self-check the boarding gate for the connecting airline → Proceed to the boarding gate for the connecting airline → Obtain boarding pass, and confirm with boarding gate staff the loading status of your transfer baggage → Board the plane


Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Bangkok Suvarnabhumi International Airport

Only oneTerminal

90 minutes

120 minutes


The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.

  1. 1. Pour les passagers dont les bagages enregistrés sont étiquetés pour Manchester, mais pas pour leur destination finale :


    Descendez de l'avion → Passez les contrôles d'immigration → Récupérez vos bagages → Enregistrez-vous au comptoir de la compagnie aérienne du vol en correspondance → Obtenez votre carte d'embarquement et enregistrez vos bagages → Passez le contrôle de sécurité → Embarquement.


  2. 2. Pour les passagers dont les bagages enregistrés sont étiquetés pour leur destination finale via Manchester (les passagers qui restent dans la zone de transit n'ont pas besoin de passer par le contrôle des passeports ni de procéder aux formalités douanières) :


    Descendez de l'avion et rendez-vous au centre de transit → Contrôle de sécurité → Enregistrez-vous au comptoir de la compagnie aérienne du vol en correspondance → Obtenez votre carte d'embarquement et confirmez vos bagages pour le vol en correspondance → Embarquement.


Temps de connexion minimal pour le transit:

Aéroport

Le terminal où se trouve votre vol Hainan Airlines

Transits internationaux entre Hainan Airlines et des compagnies aériennes étrangères

Hainan Airlines transits internationaux et nationaux

Manchester

T2

180 minutes

180 minutes

Si vous dever être transféré sur un vol extérieur, les temps de transit minimums doivent être basés sur l'annonce réelle du vol extérieur.

  1. A. Beijing Capital - Berlin - Other City/Country, Transit Process at Berlin Airport:


    1. 1. If the checked baggage is only labeled the destination to Berlin, and there is no boarding pass for the subsequent flight from Berlin to other city/country, the transfer route at Berlin Airport is as follows:

      Upon disembarking → Undergo immigration inspection → Collect checked baggage → Undergo customs inspection → Check the airport flight display screen → Proceed to the check-in counter of the connecting airline for the subsequent flight → Obtain boarding pass and check in the baggage for the subsequent flight → Undergo security check → Board the plane


    2. 2.If the checked baggage tag indicates not only the destination to Berlin but also the transfer route to the final destination, the transfer route at Berlin Airport is as follows:

      Upon disembarking → Follow the airport transfer signs to the airport transfer channel → Undergo security check for transfer → Arrive at the boarding gate for connecting flight → Confirm the baggage information with the connecting airline at the boarding gate → Board the plane


  2. B.Other City/Country - Berlin - Beijing Capital Airport, Transit Process at Berlin Airport


    1.If the passenger has boarding passes from other city/country to Berlin and from Berlin to Beijing, and the checked baggage is labeled to Beijing, the transfer route at Berlin Airport is as follows:

    Upon disembarking in Berlin → Find the boarding gate for the Berlin-Beijing flight on the airport display screen → Verify the visa at the immigration counter → Arrive at the boarding gate for the Berlin-Beijing flight → Present the boarding pass for the Berlin-Beijing flight and the checked baggage information at the boarding gate → Board the plane


    2.For passengers who only have boarding pass from other city/country to Berlin, without a boarding pass for the Berlin to Beijing flight.

    If the checked baggage is directly transferred to Beijing/without checked baggage, the transit route at Berlin Airport is as follows:

    Upon disembarking in Berlin → Check the airport flight display screen to find the check-in counter for the Berlin-Beijing flight → Proceed to the Hainan Airlines check-in counter for the Berlin-Beijing flight → Obtain the boarding pass for the Berlin-Beijing flight and confirm the transfer baggage at the check-in counter → Undergo security check → Verify the visa at the immigration counter → Arrive at the boarding gate → Board the plane

    (2)If the checked baggage is only transferred to Berlin, the transit route at Berlin Airport is as follows:

    Upon disembarking in Berlin → Collect checked baggage at the baggage carousel according to airport instructions → Proceed to the Hainan Airlines check-in counter for the Berlin-Beijing flight → Obtain the Berlin-Beijing boarding pass at the check-in counter and recheck the checked baggage → Undergo security check → Verify the visa at the immigration counter → Arrive at the boarding gate → Board the plane


    Warm Tips: Due to the current operation situation at Berlin Airport, transit without a Schengen visa at Berlin Airport is temporarily suspended. Please arrange your trip accordingly.


Minimum Connecting Time

Overseas airport

Hainan Airlines flight terminal

Connecting between an international flight on Hainan Airlines and a international flight on another airline

Connecting between an international flight on Hainan Airlines and a domestic flight on another airline

Berlin

Terminal 1

120 minutes

120 minutes

The above minimum connecting time is provided only for reference. Please plan according to the actual announcements of the second carrier.


  1. A.Beijing Capital/Shenzhen - Bruxelles - autres villes Schengen/autres pays, le processus de transit à l'aéroport de Bruxelles.


    1. L'itinéraire de transit pour les passagers dont les bagages enregistrés ne sont marqués qu'à Bruxelles et dont la destination finale n'est pas indiquée est le suivant.

    Les passagers descendent de l'avion → marcher tout droit jusqu'à la fin pour accepter le contrôle de l'immigration → vérifier le carrousel à bagages pour récupérer les bagages enregistrés → accepter le contrôle douanier → sortir est à la fois le premier étage du niveau d'arrivée, vous pouvez voir la foule de bienvenue → tourner à droite environ 20 mètres ascenseur à l'étage au troisième étage du niveau d'arrivée → grand écran pour voir la prochaine section du vol commun comptoir d'enregistrement pour enregistrer à nouveau les bagages et demander la carte d'embarquement → du niveau de départ à la porte de la zone A. Veuillez noter qu'après le contrôle de sécurité, la zone A se trouve face au tablier et tourne à gauche.

    2. Les bandes de bagages indiquent, outre Bruxelles, la route de correspondance vers la destination finale.

    Les passagers descendent de l'avion → marcher tout droit à droite près du comptoir de contrôle de l'immigration, il y a une balustrade et le panneau de la zone A de transit → passer le contrôle de sécurité → marcher tout droit pour accepter le contrôle douanier → suivre le panneau pour entrer dans la zone A → vérifier l'affichage (vérifier le numéro de vol de la section commune et la porte d'embarquement) → aller à la porte d'embarquement de la zone A de transit → porte d'embarquement pour demander la carte d'embarquement de la section commune, montrer la bande de bagage pour confirmer le bagage de transit → monter à bord de l'avion.


  2. B.Beijing Capital/Shenzhen - Bruxelles - autres villes non-Schengen/autres pays, procédure de transit à l'aéroport de Bruxelles.


    1. Pour les itinéraires de transit où les bandes de bagages enregistrés ne sont marquées que jusqu'à Bruxelles et où la destination finale n'est pas indiquée.

    Pour les passagers sans visa Schengen, ces bagages ne peuvent être garantis jusqu'à la destination et doivent être enregistrés au point de départ pour les bagages combinés jusqu'à la destination.

    Pour les passagers munis d'un visa Schengen:

    Passagers débarquant de l'avion → marchez directement jusqu'au bout pour être contrôlé par l'immigration → vérifiez le carrousel à bagages pour récupérer vos bagages enregistrés → soyez contrôlé par la douane → sortez au premier étage du niveau d'arrivée, où vous pouvez voir la foule de bienvenue → tournez à droite et montez l'ascenseur sur environ 20 mètres jusqu'au troisième étage du niveau d'arrivée → vérifiez le comptoir d'enregistrement de la prochaine section de vols interlignes sur le grand écran pour revérifier vos bagages et demander votre carte d'embarquement → passez du niveau de départ à la porte d'embarquement B. Veuillez noter qu'après le contrôle de sécurité, la zone B se trouve en face de la rampe et tourne à droite.

    2. En plus de Bruxelles, les bandes de bagages indiquent également l'itinéraire de correspondance vers la destination finale.

    Les passagers descendent de l'avion → aller tout droit et tourner à droite devant le comptoir de contrôle de l'immigration, il y a une barre et un panneau indiquant la zone B de transit → passer le contrôle de sécurité → tourner à gauche et monter à l'étage de la zone B, l'entrée de la boutique hors taxes est visible sur la gauche → vérifier l'affichage (vérifier le numéro de vol de la section commune et la porte d'embarquement) → aller à la porte de transit de la zone B → enregistrer la carte d'embarquement de la section commune à la porte d'embarquement, montrer la bande de bagages pour confirmer le bagage en transit → monter à bord de l'avion.


  3. C. Au départ d'autres villes Schengen sur d'autres compagnies aériennes - Bruxelles - Beijing Capital/Shenzhen - (autres terminaux de destination intérieure en Chine), le processus de transit à l'aéroport de Bruxelles est le suivant:


    1. Les bandes de bagages enregistrés ne sont marquées que pour Bruxelles et aucun itinéraire de transfert ultérieur vers la Chine n'est indiqué.

    Les passagers descendent de l'avion → vérifiez le carrousel à bagages pour récupérer les bagages enregistrés → passez le contrôle douanier → sortez à la fois du premier étage du niveau des arrivées, vous pouvez voir la foule accueillante → tournez à droite à environ 20 mètres en montant l'ascenseur jusqu'au troisième étage du niveau des arrivées → vérifiez sous le grand écran → allez au comptoir HNA pour réenregistrer vos bagages et demander votre carte d'embarquement → passez du niveau des départs à la porte d'embarquement dans la zone B. Veuillez noter qu'après le contrôle de sécurité, la zone B se trouve en face de la rampe et tourne à droite.

    2. Les bandes de bagages enregistrés sont marquées non seulement vers Bruxelles, mais aussi vers Pékin-Capitale/Shenzhen pour les vols en correspondance.

    Les passagers descendent de l'avion → se rendent à la zone B au troisième étage en suivant les panneaux → passer par un long passage vitré du sol au plafond à la fin pour recevoir le contrôle frontalier dans la zone B → vérifier l'écran pour atteindre la porte HNA HU492 dans la zone B → demander la carte d'embarquement pour Bruxelles-Beijing à la porte, présenter et confirmer les bagages en transit → les passagers montent à bord de l'avion.

    D. En provenance d'autres pays non-Schengen - Bruxelles - Beijing Capital/Shenzhen - (autres terminaux de destination intérieure en Chine), le processus de transit à l'aéroport de Bruxelles:


    1. Les bandes de bagages n'indiquent que l'itinéraire vers Bruxelles et non l'itinéraire de transit ultérieur vers la Chine.

    Les passagers qui n'ont pas de visa Schengen ne peuvent pas être assurés d'avoir de tels bagages à leur destination et doivent demander des bagages combinés à leur destination à l'outstation.

    Pour les passagers munis d'un visa Schengen:

    Les passagers débarquant de l'avion → se présentent à l'immigration → se présentent au carrousel à bagages pour récupérer les bagages enregistrés → se présentent à la douane → sortir à la fois au premier étage du niveau d'arrivée / vous pouver voir la foule d'accueil → tourner à droite à environ 20 mètres en montant l'ascenseur jusqu'au troisième étage du niveau d'arrivée → se présenter sous le grand écran → se présenter au comptoir HNA pour enregistrer à nouveau vos bagages et demander votre carte d'embarquement → → se rendre du niveau de départ à la porte d'embarquement dans la zone B. Veuillez noter qu'après le contrôle de sécurité, la zone B se trouve en face de la rampe et tourne à droite.

    2. Les bandes de bagages indiquent la liaison avec Beijing Capital/Shenzhen, en plus de Bruxelles:

    Les passagers descendent de l'avion → marcher tout droit à droite près du comptoir de contrôle de l'immigration, il y a une barre et un panneau pour la zone B de transit → passer le contrôle de sécurité → tourner à gauche et monter à l'étage de la zone B, l'entrée de la boutique hors taxes est visible sur la gauche → vérifier l'affichage (vérifier le numéro de vol de la section commune et la porte d'embarquement) → aller à la porte d'embarquement de HNA HU492 dans la zone B → vérifier la carte d'embarquement de la section commune à la porte d'embarquement, montrer la bande de bagages pour confirmer le bagage en transit → monter à bord de l'avion.


Temps de transit minimum

Aéroports

Terminal

Vols internationaux de Hainan Airlines - Vols internationaux d'autres compagnies aériennes

Bruxelles

Terminal B

70 minutes

Si vous dever être transféré sur un vol extérieur, les temps de correspondance minimum doivent être basés sur l'annonce faite par la compagnie aérienne extérieure.

  1. A Third Country - France (Paris) - China (Shenzhen)


    Customs Code Requirements:

    Transit passengers must apply for a customs code before departure. For relevant policies, please consult the local consulate.

    Baggage and Boarding Matters:

    Passengers arriving in Paris → Go to the check-in area of Hainan Airlines or go to the boarding gate of Hainan Airlines through the airport transfer channel, depending on whether they are allowed to enter France (boarding gate information can be checked on the electronic screens in the airport terminal, or through the airport APP or by consulting airport staff) → Arrive at the Hainan Airlines boarding gate at least 1 hour in advance → Inform the boarding gate staff of the transfer information, confirm checked baggage and go through travel documents inspection → Declare the 'Health Declaration Card for the People's Republic of China Entry/Exit' → Obtain a new boarding pass for Hainan Airlines and wait for boarding notification.


  2. B China (Shenzhen) - France (Paris) - Third Country


    Customs Code Requirements:

    Transit passengers must apply for a customs code before departure.

    Baggage and Boarding Matters:

    Passengers arriving in Paris → Choose to transfer through the internal transfer channel or go through the external channel after entering France for check-in procedures, depending on whether they are allowed to enter France → Arrive at the terminal or boarding gate in advance to go through the boarding procedures according to the requirements for the second flight segment (boarding gate information can be checked on the electronic screens in the airport terminal, or through the airport APP or by consulting airport staff) → Arrive at the boarding gate for the second flight segment of other airlines at least 1 hour in advance, inform the boarding gate staff of the transfer information, confirm the checked baggage and go through travel documents inspection → Obtain a new boarding pass for the second flight segment of other airlines and wait for boarding notification.

    Warm Tips: For more information on transit at Paris Charles de Gaulle Airport, passengers can access the official Paris Aéroport website, contact ticket agents, Official website of Paris Airport or download the Paris Aéroport mobile application for further details.



  3. Minimum Connecting Time

    Airport

    Hainan Airlines Designated Terminal

    Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

    Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

    Charles De Gaulle Airport

    Terminal T1

    150 minutes

    150 minutes

    The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.


    A. Aéroport de Tokyo Narita International vers International:


    If transferring from a third country to China through Tokyo Narita Airport, a valid English or Japanese nucleic acid test negative certificate within 48 hours prior to the departure time of the Narita to China flight must be presented, and a customs code must be applied for in advance. Please click here for reference.


    Rappel : pour obtenir des informations sur les bus depuis/vers les terminaux, veuillez cliquer ici pour référence.


    Temps de connexion minimal pour le transit: 

    Aéroport Terminal Transits internationaux entre Hainan Airlines et les compagnies aériennes sortantes Transits Hainan Airlines internationaux vol et les compagnies aériennes sortantes domestique vol
    Tokyo Narita T2

    Foreign Airlines International - Hainan Airlines International
    T3-T2: 120 minutes
    Hainan Airlines International - another Airlines International
    T2-T3: 130 minutes
    Another Airlines International - Hainan Airlines International
    T2-T2: 90 minutes
    Hainan Airlines International - Another Airlines International
    T2-T2: 90 minutes
    Another Airlines International - Hainan Airlines International
    T1-T2: 90 minutes
    Hainan Airlines International - Another Airlines International
    T2-T1: 90 minutes

    Another Airlines Domestic - Hainan Airlines International
    T3-T2: 110 minutes
    Another Airlines Domestic - Hainan Airlines International
    T2-T2: 90 minutes
    Hainan Airlines International - Another Airlines Domestic
    T2-T2: 100 minutes
    Another Airlines Domestic - Hainan Airlines International
    T1-T2: 90 minutes
    Hainan Airlines International - Another Airlines Domestic
    T2-T1: 110 minutes

    Si vous dever être transféré sur un vol extérieur, Veuillez vous référer aux temps de transit réels annoncés par la compagnie aérienne extérieure.

Hainan Airlines operates flights on the CHN-ROK route between Dalian and Seoul Arrival and departure procedures at Incheon International Airport (T1) are organized into three areas: the T1 terminal, the boarding hall, and the T2 terminal.


A. Dalian Zhoushuizi Airport–Incheon Airport–Third Country: Transit Process in Incheon Airport, ROK


International transit luggage, please contact your airline company in advance to confirm the process:

1. Transfer in T1:

Upon arrival, passengers should disembark at the 2nd floor of T1. For transit passengers, a security check is mandatory. After completing the security check, transit passengers without boarding passes are required to proceed to the transit desk located on the 4th floor of T1. From there, they may board their flight via the gate on the 3rd floor of T1.

2. From T1 to boarding hall:

Upon arrival, passengers should disembark at the 2nd floor of T1. For transit passengers, a security check is mandatory→To reach to the boarding hall, passengers may take the ferry train from the 1st basement floor of T1. Afterwards, visit the transfer desk. Transfer passengers without tickets are required to proceed to the transit desk on the 3rd floor of the boarding hall. Finally, proceed to the gate located on the 3rd floor of the boarding hall for boarding.

3. From T1 to T2:

Upon arrival, passengers should disembark on the 2nd of T1 and proceed to the transit security checkpoint. Similar to departures, transfers require a security check. After completing the security check, passengers should take the shuttle train on the 1st basement floor of T1 to reach the boarding hall. When transferring on the 1st basement floor of T1, passengers must pass through the automatic turnstile gate after travelling 10-20 meters. Next, passengers should take the shuttle train on the 1st basement floor of T1 to reach T2. Transferring passengers without boarding passes are required to proceed to the transfer desk on the 4th floor of T1. Finally, passengers can proceed to the boarding gate on the 3rd floor of T1 for boarding.


B. Dalian Zhousuizi Airport-Incheon Airport-cities in South Korea,Transit Process in Incheon Airport, ROK:


To arrange international transfers for your domestic baggage in Korea, please contact your airline company in advance to confirm the process:

Upon arrival at Incheon Airport, passengers should follow the transfer signs to proceed to the transfer security check, which is conducted similarly to the departure. Afterwards, proceed to the transit desk. Passengers without a transfer ticket should exchange their boarding passes at the transit desk. Finally, confirm the gate number and proceed to the boarding gate on the 3rd floor.

Notes:

1. Passengers transferring to domestic flights at Incheon Airport are prohibited from using the international arrival/departure hall.

2. Please be aware that transferring between T1 and T2 for domestic flights may require additional time to move between the terminals.


C. Third country-Incheon Airport-Dalian Zhoushuizi Airport,Transit Process in Incheon Airport, ROK:


International transit luggage, please contact your airline company in advance to confirm the process:

1.Transfer in T1:

Upon arrival, passengers should disembark on the 2nd floor of T1. For transit passengers, a security check is mandatory. After completing the security check, transit passengers must proceed to the HNA flight boarding gate located on the 3rd floor of T1 to exchange their boarding passes. Then they may proceed to board their flight.

2. From boarding hall to T1:

Upon arrival, passengers should disembark on the 2nd floor of the boarding hall. To reach T1, they may take the shuttle bus on the 1st basement floor. For transit passengers, a security check is mandatory. After completing the security check, transit passengers must proceed to the HNA flight boarding gate located on the 3rd floor of T1 to exchange their boarding passes. Then they may proceed to board their flight.

3. From T2 to T1:

Upon arrival, passengers should disembark on the 2nd floor of T2. To transfer, they must first pass through the AGT. To reach the boarding hall, they may take the shuttle bus located on the 1st basement floor of T2. After reaching the 1st basement floor of the boarding hall, they will need to pass through the AGT once again.→To reach T1, they may take the shuttle bus on the 1st basement floor. For transit passengers, a security check is mandatory. After completing the security check, transit passengers must proceed to the HNA flight boarding gate located on the 1rd floor of T1 to exchange their boarding passes. Then they may proceed to board their flight.


D. Cities in ROK–Incheon Airport–Dalian Zhoushuizi Airport: Transit Process in Incheon Airport:


To arrange domestic transfers for your international baggage in South Korea, please contact your airline company in advance to confirm the process:

Upon disembarking, passengers should take the escalator to the 3rd floor departure hall. Then they should verify their designated gate number and proceed to the boarding gate on the same floor. Boarding passes or e-tickets are required to be presented for boarding.

Notes: Please be aware that transferring between T1 and T2 for domestic flights may require additional time to move between the terminals.


Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Transfer Time Between Other Airlines Domestic  Flights and Hainan Airlines International Flights

Incheon Airport

Terminal T1

T1=T1: 70 minutes
T1=T2: 90 minutes
T1=Gimpo Airport: 240minutes
Gimpo Airport =T1: 150minutes

T1-T1: 100 minutes
T1-T2: 100 minutes
T1-Gimpo Airport: 170minutes

T1-T1: 110 minutes
T2-T1: 120 minutes
Gimpo Airport -T1: 150minutes

The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.

A. Passengers without a valid Schengen visa but with a connecting ticket will have their boarding passes and baggage checked through to their final destination processed at the Chongqing departure airport. The details are as follows:


1.Chongqing–Madrid–other non-Schengen countries/cities (T1=T4S) (connecting flights): Transit Process at Madrid Airport

International transit baggage can be checked through to the final destination. The transfer process is as follows:

Upon disembarking, passengers should follow the signs for transfer to T4S and proceed to the T1 transfer information counter, situated in front of the T1 arrival inspection station. Passengers are required to present their connecting ticket to the staff at the information counter. The airport staff will then arrange for an in-field transfer bus to T4S. After going through the security check again, passengers should wait in the designated waiting area. Prior to boarding, passengers should confirm their baggage number with the gate staff.


2.Chongqing–Madrid–other non-Schengen countries/cities (T1=T1) (connecting flights): Transit Process at Madrid Airport

International transit baggage can be checked through to the final destination. The transfer process is as follows:

Upon disembarking, passengers should follow the airport transit signs and proceed to the infield transit. They will then need to re-check in at the security checkpoints before waiting in the designated waiting area. Passengers should check with the staff at the gate of their flight to confirm their baggage number prior to boarding.


B. Passengers with a valid Schengen visa and a connecting ticket will have their boarding passes and baggage checked through to their final destination processed at the Chongqing departure airport.


1.Chongqing–Madrid–other Schengen countries/cities (T1=T2/T3/T4) (connecting flights)

Upon disembarking, passengers must go through immigration and customs procedures at Spain. Afterwards, they need to pass through security checkpoints and proceed to the designated waiting area. Passengers are required to confirm their baggage number with the gate staff prior to boarding.

2.Chongqing–Madrid–other non-Schengen countries/cities (T1=T2/T3/T4) (connecting flights)

Upon disembarking, passengers must go through immigration and customs procedures at Spain. Afterwards, they need to pass through security checkpoints and proceed to the designated waiting area. Passengers are required to confirm their baggage number with the gate staff prior to boarding.


C. Passengers holding a valid Schengen visa but without a connecting ticket will be allowed to board their flight to Madrid at the Chongqing departure airport.


Upon disembarking, passengers should enter Spain. They should claim their baggage and check it in again for their connecting flights. After checking in their baggage, they will need to go through the security check. Passengers should then proceed to the designated waiting area, where they must confirm their baggage number with the gate staff prior to boarding.


D. Cities outside Spain–Madrid–Chongqing: Transit Process at Madrid Airport

International transit baggage can be checked through to the final destination. The transfer process is as follows:

Upon disembarking, passengers should follow the airport transit signs and go through security check. Upon arriving at T1, they can refer to the airport’s information display for guidance on how to reach the boarding gate for HNA. At the gate, passengers need to present their ticket to the staff, check in for their boarding pass, and confirm their transit baggage. Once checked in, passengers should wait for their flight in the designated waiting area prior to boarding.


E. Other Cities in Spain–Madrid–Chongqing: Transit Process at Madrid Airport

The baggage can only be checked through to Madrid. The transfer process is as follows:

Upon disembarking, passengers should withdraw their checked baggage. They will then proceed to the check-in counter in the terminal to complete check-in and baggage drop-off procedures. Afterwards, they will go through the border and security check before waiting in the designated area. Finally, they will board the plane.



Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Madrid Barajas Airport

Terminal T1

Other Airlines International Flights-Hainan Airlines International Flights:
T1-T1: 60minutes
T2/T3-T1: 60minutes
T4-T1: 150minutes
T4S-T1: 165minutes
Hainan Airlines International Flights - Other Airlines International Flights
T1-T1: 90minutes
T1-T2/T3: 90minutes
T1-T4: 150minutes
T1-T4S: 165minutes

Other Airlines Domestic Flights-Hainan Airlines International Flights:
T1-T1: 60minutes
T2/T3-T1: 60minutes
T4-T1: 150minutes
T4S-T1: 165minutes
Hainan Airlines International Flights- Other Airlines Domestic Flights
T1-T1: 90minutes
T1-T2/T3: 90minutes
T1-T4: 150minutes
T1-T4S: 165minutes

The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.

A. Other Cities/Countries/Regions-Belgrade-Beijing

Follow the airport signs to access the transit channel → print the boarding pass for the subsequent flight at the transit channel → present the baggage tag and confirm the baggage information (baggage number, number of pieces, weight) with the staff at the transit channel → follow the airport signs to go through the transit security check channel and then board the plane.


B. Beijing-Belgrade-Other Cities/Countries/Regions, For Passengers with Subsequent Transfer Flight from Beijing

1. Beijing-Belgrade-other cities: check-in boarding pass for Belgrade, check-in baggage for Belgrade, passengers need to pick up baggage after arrival in Belgrade for customs inspection.

Follow the airport signs to go through passport inspection → pick up baggage in the baggage arrival area and go through customs inspection → follow the airport information to reach the terminal to check in for the subsequent flight → obtain the boarding pass and check in the baggage → go through the security check, passport inspection, and then board the plane.

2. Beijing-Belgrade-other countries/regions: The departure time of the passengers' subsequent flight should be within 24 hours after arrival in Belgrade. Check-in boarding pass for Belgrade and check-in baggage to destination.

Follow the airport signs to access the transit channel → print the boarding pass for the subsequent flight at the transit channel → present the baggage tag and confirm the baggage information (baggage number, number of pieces, weight) with the staff at the transit channel → follow the airport signs to go through the transit security check channel and then board the plane.

3. If non-Chinese passengers transit without a visa (TWOV) in Belgrade, the departure time of the subsequent flight should be within 24 hours after arrival in Belgrade. Passengers need to confirm whether they meet the visa requirements of the final destination before departing.

Confirm with the staff of the departure station in advance whether to meet the requirements of the final destination → follow the airport signs to access the transit channel after arrival in Belgrade → print the boarding pass for the subsequent flight at the transit channel → present the baggage tag and confirm the baggage information (baggage number, number of pieces, weight) with the staff at the transit channel → follow the airport signs to go through the transit security check channel and then board the plane.



Minimum Connecting Time


Overseas airport

Hainan Airlines flight terminal

Connecting between an international flight on Hainan Airlines

and a international flight on another airline

Connecting between an international flight on Hainan Airlines

and a domestic flight on another airline

Belgrade

Terminal 2

90 minutes

None


The above minimum connection times are provided for reference only. Please make plans for the second flight segment according to actual announcements from the carrier.

A Other Cities of New Zealand-Auckland-Shenzhen

1. Check in baggage directly to Auckland: Passengers without boarding passes for the Auckland-Shenzhen section arrive in Auckland by domestic flight → arrive at the domestic flight terminal and pick up baggage → proceed to Auckland International Departure Hall → check-in at HNA check-in counter and check-in baggage → go through the airport security check → proceed to boarding gate → board the plane

Tips: Hainan Airlines check-in counter opens 3.5 hours before take-off

2. Check in baggage to Shenzhen: Passengers arrive at the domestic airport in Auckland → proceed directly to Auckland International Departure → check-in at the HNA check-in counter and provide baggage tag receipt → go through the airport security check → proceed to boarding gate → board the plane

Tips: Hainan Airlines check-in counter opens 3.5 hours before take-off


B Shenzhen-Auckland-Other Cities of New Zealand

1. Regardless of whether the baggage is checked in directly to the final destination, passengers arrive in Auckland → complete entry formalities with the Immigration Department → proceed to the baggage hall and pick up the checked baggage → carry the checked baggage and carry-on baggage through customs inspection → proceed to the Auckland Domestic Terminal → find the counter of the carrier airline → check-in/check-in baggage → go through the airport security check → proceed to the boarding gate → board the plane


C Shenzhen-Auckland-Transfer to Other Airlines to a Third Country Outside New Zealand

1. Passengers who check in the baggage directly to the final destination arrive in Auckland → proceed to Auckland International Transit Departure Hall → go through the airport security check → find the counter/boarding gate of the carrier airline → check-in/provide baggage receipt → board the plane

2. Passengers who check in the baggage to Auckland arrive in Auckland → complete entry formalities with the Immigration Department (passengers with a transit visa can not enter the country and need to contact the airport staff to assist with baggage transfer) → proceed to the baggage hall and pick up the checked baggage → check-in baggage and carry-on baggage through the customs inspection → proceed to Auckland International Departure Hall → find the counter of the carrier airline to check-in → go through the airport security check → go to the boarding gate → board the plane


Minimum Connecting Time


Overseas airport

Hainan Airlines flight terminal

Connecting between an international flight on Hainan Airlines

and a international flight on another airline

Connecting between an international flight on Hainan Airlines

and a domestic flight on another airline

Auckland

International Terminal 

120 minutes

150 minutes

The above minimum connection times are provided for reference only. Please make plans for the second flight segment according to actual announcements from the carrier.

Khabarovsk does not permit transit without a visa. Passengers arriving in Khabarovsk for connecting flights to other countries must possess a valid Russian visa to enter the country and continue their journey.


A. Harbin-Khabarovsk-Other cities in Russia

Passengers are kindly reminded to exchange their boarding passes for Khabarovsk - check their baggage through to Khabarovsk. Upon arrival, passengers are required to collect their baggage, undergo customs inspection, and then proceed to the check-in counters of the corresponding airline in the terminal to check in for their connecting flights.


B. Harbin-Khabarovsk-Belarus (To enter Russia, passengers must possess a valid Russian visa.)


Passengers are kindly reminded to exchange their boarding passes for Khabarovsk - check their baggage through to Khabarovsk-Upon arrival in Khabarovsk, Russia-passengers are required to undergo customs inspection, collect their baggage, and proceed to the check-in counter of the next carrier.


C. Other cities in Russia-Khabarovsk-Harbin

Upon arrival in Khabarovsk, Russia, passengers are required to undergo customs inspection, collect their baggage, and proceed to the check-in counter of the next carrier.


D. Other countries-Khabarovsk-Harbin (To enter Russia, passengers must possess a valid Russian visa.)

Upon arrival in Khabarovsk, Russia, passengers are required to undergo customs inspection, collect their baggage, and proceed to the check-in counter of the next carrier.


E. Belarus-Khabarovsk-Harbin (To exit Russia, passengers must possess a valid Russian visa.)

Upon arrival in Khabarovsk, Russia, passengers are required to undergo customs inspection, collect their baggage, and proceed to the check-in counter of the next carrier.



Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Khabarovsk Airport

Tnternational Terminal

150 minutes

160 minutes


The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.

A. HNA international flights to Bangkok for transfer to other carriers' international flights


Upon arrival at Bangkok International Airport, please confirm the airline for your next flight and follow the transfer signs to the quarantine zone. Please ensure to check in at the airline transfer counter during check-in hours for connecting flights.

The transfer process consists of arrival, quarantine security check (located near transfer counters in various areas, please follow signs to identify), obtaining boarding pass at the quarantine area transfer counter, transferring to the departure gate, and boarding the flight.

Please note that this process is exclusively applicable to mutual transfers between carriers that have the capability to offer direct baggage service with HNA. For other carriers, passengers will need to enter the country with the appropriate visa, claim the checked baggage, go through customs, and proceed to the check-in counters of the carrier in the next section on the 4th floor of the departure hall for check-in and baggage drop-off.


B. HNA international flights from Bangkok to domestic flights of other carriers


Upon arrival at Bangkok International Airport, please proceed through immigration and collect your baggage via customs. Then, make your way to the 4th floor departure lounge using either the escalator or straight staircase. Finally, check-in at the airline counter for your next flight.

Arrival – Pass Through Immigration – Collect Your Baggage – Pass Through Customs – Arrive at the 4th Floor Check-In Lobby – Follow the Signs to the Airline Counter – Check In – Pass Through Security – Proceed to the Boarding Gate – Board the Plane


C. Domestic flights from other carriers to Bangkok for HNA international flights


Upon arrival at Bangkok International Airport, please proceed to the domestic arrival baggage carousel to claim your baggage. Then, take the escalators or straight staircases to the 4th floor departure lounge. Finally, arrive at the HNA check-in counter for check-in and baggage drop-off.

Arrival – Claim Your Baggage – Proceed to the 4th Floor Check-In Hall – Follow the Signs to the Airline Counter – Check In – Pass Through Security – Pass Through Immigration – Proceed to the Boarding Gate – Board the Plane



Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Bangkok Suvarnabhumi International Airport

Only oneTerminal 

90 minutes

120 minutes

The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.

A. Other Thailand Cities–Phuket–Guangzhou Baiyun


1. Baggage is checked directly to Guangzhou Baiyun for transit: If you purchase a combined ticket for transit on HNA flights via Phuket, it is advisable to contact the airline in advance to confirm your eligibility for direct check-in of your baggage to Guangzhou Baiyun.

Upon arrival in Phuket, passengers should proceed to the international lounge from the domestic lounge. They will need to collect their baggage from the domestic arrival hall prior to proceeding to the Hainan Airlines check-in counters located in the departure hall. Here, they can complete the check-in process, including any necessary arrangements for checked baggage. After completing check-in, passengers should proceed through airport security and immigration procedures prior to heading to the boarding gate for their flight.

2.Baggage is checked to Phuket for transit:

Upon arrival in Phuket, passengers should proceed to the domestic arrival hall to collect their luggage. Then, they should make their way to the international lounge and head to the Hainan Airlines check-in counter located in the departure hall to check in and drop off their luggage→passengers should proceed through airport security and immigration procedures prior to heading to the boarding gate for their flight.


B. Other Countis–Phuket–Guangzhou Baiyun


1. Baggage is checked directly to Guangzhou Baiyun for transit: If you purchase a combined ticket for transit on HNA flights via Phuket, it is advisable to contact the airline in advance to confirm your eligibility for direct check-in of your baggage to Guangzhou Baiyun.

Passengers arriving in Phuket should proceed to the international transit area within the quarantine zone. It is imperative to inform the airline in advance that they do not require immigration or baggage claim services. After passing through airport security, they should proceed to the boarding gate and check in. They may also inquire whether their baggage can be checked in to their final destination prior to boarding the plane.

2. Baggage is checked to Phuket for transit:

Upon arrival in Phuket, passengers should proceed to the immigration checkpoint for check-in. They can then collect their checked baggage at the baggage hall and proceed to customs for clearance of both checked and carry-on baggage. Next, passengers should proceed to the HNA check-in counters on the departure floor to complete the check-in process and hand over their baggage. After passing through airport security, passengers should go through immigration departure procedures and proceed to the boarding gate for boarding the plane.


C. Guangzhou Baiyun-Phuket-and other cities in Thailand


1. Baggage cannot be checked directly to the final destination

2. Baggage is checked to Phuket:

Upon arrival in Phuket, passengers should proceed to the immigration counter to complete necessary formalities. Afterwards, they should proceed to the baggage hall to claim their checked baggage. After receiving their baggage, they must pass through customs with both their checked and carry-on baggage. Finally, passengers should walk from the international lounge to the domestic lounge→Check in at the counter →through airport security → proceeding to the boarding gate and boarding the plane.


D Guangzhou Baiyun-Phuket- -other countries


1. Baggage is checked directly to other countries for transit: For passengers holding interline tickets with HNA and transiting on the same day, it is advisable to contact the carrier in advance to confirm whether direct check-in procedures are available.

Upon arrival at Phuket, passengers should proceed to the international transit area in the quarantine zone. It is necessary to notify the airline in advance that passengers do not need to go through immigration procedures or claim their baggage. Afterwards, they must pass through airport security and proceed to the boarding gate. Passengers should check in and inquire whether their baggage can be checked to their final destination prior to boarding the plane.

2. Baggage is checked to Phuket for transit

Upon arrival in Phuket, passengers must proceed through immigration procedures, collect their baggage in the baggage hall, and pass through customs with both checked and carry-on baggage. Next, passengers should proceed to the check-in counters on the departure floor to check-in for their flight and deliver their baggage. After checking in, passengers must pass through airport security and immigration procedures prior to proceeding to the boarding gate and boarding the plane.


Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Phuket International Airport

International Terminal T1

60 minutes

90 minutes

The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.

Friendly Reminder: Passengers travelling to Taipei for transit on a flight departing from the Chinese mainland are required to possess an Exit & Entry Permit to Taiwan Area or entry visa to Taipei. Please note that the transit process may be subject to temporary changes. For up-to-date information, please refer to the on-site transit arrangements at the local airport. To guarantee a seamless travel experience, we recommend acquainting yourself with the details pertaining to the local airport or the initial point of entry prior to your journey.


A. Guangzhou/Beijing Capital–Taipei–Other Cities in Taiwan


Baggage is checked to Taipei Taoyuan Airport:

1. Passengers are required to possess an Exit & Entry Permit or an Entry Visa for Taipei. Visa-free countries are exempt from this requirement.

2. After getting off the plane, passengers are required to go through a series of procedures including quarantine, certificate inspection, baggage claim, and customs inspection. For those who are transferring to Taipei Songshan Airport by MRT, buses, or taxis, they need to complete the check-in process by themselves. The whole process usually takes around one hour.:


B. Guangzhou/Beijing Capital-Taipei-Other Countries or Regions


1. Baggage is checked to Taipei Taoyuan Airport:

After getting off the plane, passengers are required to go through a series of procedures including quarantine, certificate inspection, baggage claim, and customs inspection→Please proceed to the check-in counters located in the T2/F3 or T1 Departure Hall for your next flight segment. Complete the check-in and baggage formalities, go through security, check your identification, and board the aircraft.

2. Your baggage will be checked through to your final destination without the need for entry. (Please ensure that you transfer within the restricted area of the terminal):

Upon arrival, please proceed to quarantine. Then, check-in at the transit counter of the carrier for your next flight segment. Undergo security check in the transit area and board the connecting flight.

3、our baggage will be checked through to your final destination without the need for entry. (If you possess an Entry Permit or Visa, you may enter Taipei):

Passengers are required to undergo disembarkation, quarantine, and document verification, as well as a custom security check prior to proceeding to the T2/F3 or T1 Departure Hall to exchange boarding passes at the airline counter for their next flight segment. After completing the security check and document verification, passengers may proceed to board the plane.


C. Other cities in Taiwan-Taipei-Guangzhou/Beijing capital


Baggage is checked to Taipei Songshan Airport:

Upon arrival at Taipei Songshan Airport, passengers should retrieve their baggage and proceed to transfer to Taoyuan Airport via MRT, bus, or taxi. The journey takes approximately one hour. After arriving at Taoyuan Airport, passengers should proceed to the Hainan Airlines check-in counters at T2 to check-in their boarding passes and baggage. After completing the process, passengers should proceed to the security check and document verification prior to boarding the flight.


D. Other countries or regions-Taipei-Guangzhou/Beijing capital


1. Baggage is directly checked through to destinations within the Chinese Mainland (connecting tickets are required)

Upon disembarking, passengers are required to proceed to the quarantine area and then to the HNA transfer counter (represented by China Airlines, located at the D side) in T2 to obtain their boarding passes. Prior to proceeding to the security check and boarding the plane, passengers must present the baggage receipt from the airport of departure to the service staff.

2. Baggage is checked to Taipei Taoyuan Airport

Passengers must possess a valid entry permit or visa. Visa-free countries are exempt from this requirement.

After getting off the plane, passengers are required to go through a series of procedures including quarantine, certificate inspection, baggage claim, and customs inspection→Please proceed to the check-in counters located in the T2 (3F) terminal.Complete the check-in and baggage formalities, go through security, check your identification, and board the aircraft.


Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Chinese Taipei Taoyuan Airport

T2(3F) Terminal 

T2-T2: 90 minutes

T2 -T1: 120 minutes

None

The above transfer time is for reference only. Please plan according to the actual announcements of the second airline.

Sapporo New Chitose Airport traffic information, please click here to view.


Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Sapporo New Chitose Airport

Terminal I

Other Airlines International Flights - Hainan Airlines International Flights: 120 minutes
Hainan Airlines International Flights - Other Airlines International Flights: 120 minutes

Other Airlines Domestic Flights - Hainan Airlines International Flights: 120 minutes
ainan Airlines International Flights - Other Airlines Domestic Flights: 120 minutes

The above transfer time is for reference only. Please plan according to the actual announcements of the second airline. Please make sure to understand the corresponding policies for the origin, destination, and transit points of the flight in advance, and plan the arrival and transfer times at the airport in advance to avoid inconvenience and losses to you.

A. Shenzhen - Cairo - Cities in Egypt/Outside Egypt


1. Baggage is checked in through to the final destination:

Transfer to T2/T3: Upon landing at T3, proceed to the transfer counter in the transfer lounge according to the transfer guidance → complete transfer procedures → go through airport security → go to the check-in counter/boarding gate for the next connecting flight → get boarding pass/provide baggage receipt → board the flight.

Transfer to T1: Upon landing at T3, proceed to the transfer counter according to the transfer guidance → take the shuttle to T1 → go through airport security → go to the check-in counter/boarding gate for the next connecting flight → get boarding pass/provide baggage receipt → board the flight.

2. Baggage is checked to Cairo:

Upon landing, complete entry formalities with the Immigration Department (passengers with a transit visa need to contact the airport staff for assistance with baggage transfer) according to the guidance → proceed to the arrival hall and pick up the checked baggage → go through customs with check-in and carry-on baggage → proceed to the designated terminal/check-in counter for the connecting flight to check-in → go through the airport security → go to the boarding gate → board the flight.


B. Cities Outside/Inside Egypt - Cairo - Shenzhen


1. Baggage is checked in through to the final destination:

Landing at T1: Upon landing at T1, take the shuttle to the T3 transit counter according to the transfer guidance → go through airport security → go to the Hainan Airlines check-in counter or departure gate → get the boarding pass/provide the baggage receipt → board the flight.

Landing at T2/T3: Upon landing, proceed to the T3 transit counter according to the transfer guidance → go through airport security → go to the Hainan Airlines check-in counter or departure gate → get the boarding pass/provide the baggage receipt → board the flight.

2. Baggage from Cities inside Egypt is checked to Cairo:

Upon landing, proceed to the arrival hall to pick up baggage → proceed to the Hainan Airlines check-in counter in T3 → go through airport security → go to the boarding gate → board the flight.

3. Baggage from Cities outside Egypt is checked to Cairo:

Upon landing, complete entry formalities with the Immigration Department (passengers with a transit visa need to contact the airport staff for assistance with baggage transfer) according to the guidance → proceed to the arrival hall and pick up the checked baggage → go through customs with check-in and carry-on baggage → proceed to the Hainan Airlines check-in counter in T3 for necessary procedures → go through airport security → go to the boarding gate → board the flight.



Minimum Connecting Time


Airport

Hainan Airlines Designated Terminal

Transfer Time Between Hainan Airlines International Flights and Other Airlines International Flights

Transfer Time Between Hainan Airlines International Flights and Other Airlines Domestic Flights

Cairo

Terminal T3

T1=T3:180 minutes
T2=T3:180 minutes
T3=T3:150 minutes

T1=T3:180 minutes
T3=T3:150 minutes

The above transfer time is for reference only. Please plan according to the actual announcements of the second airline. Please make sure to understand the corresponding policies for the origin, destination, and transit points of the flight in advance, and plan the arrival and transfer times at the airport in advance to avoid inconvenience and losses to you.