Special Assistance

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  • How does Hainan Airlines assist unaccompanied minors during the check-in and security check processes?
  • What services does Hainan Airlines provide for unaccompanied minors in case of a cancelled or delayed flight?
  • What documents need to be provided if a child is flying alone?
  • What documents need to be provided when arranging travel for an unaccompanied minor?
  • How much is the travel fare of an unaccompanied minor?
  • How old must a child be to qualify as an unaccompanied minor?
  • How are unaccompanied minors received at the destination airport upon arrival?
  • How are arrangements made for persons requiring stretcher service?
  • Does a wheelchair need to be transported as checked baggage?