Directrices para el tránsito internacional

  1. A. Scope of application for transit


    1. Applicable to domestic flights of Hainan Airlines, Grand China Airlines, Tianjin Airlines, Lucky Air, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Beibu Gulf Airlines, Changan Airlines, Guilin Airlines or Suparna Airlines Airlines and Hainan Airlines' international flights Transit passengers.


    2. Applicable to passengers who take Hainan Airlines international flights and Hainan Airlines/Hong Kong Airlines international flights transit (passengers who transit between Hainan Airlines and Hong Kong Airlines must hold a ticket with a ticket number starting with 880) and purchase a connecting ticket.


    3. Applicable to tickets whose first three digits start with 826/880/895/859/847/898/886/666/872/856/730/871.


    4. Passengers on code-sharing flights and foreign airline ticket numbers do not enjoy transit accommodation services.


  • B. Process for Transferring


    Process for Transferring from Domestic to International Flights(at T2 Terminal)

    Arrive at the transit airport →Pick up the checked baggage→Proceed to the Hainan Airlines International Check-in Counter on the second floor of Terminal T2 →Go through the Quarantine Inspection, Border Inspection and Security Check→Proceed to the boarding gate and wait for boarding


    Hainan Airlines international flight connecting to Hainan Airlines domestic flight (at T2 Terminal)

    Arrive at the transit airport → Enter the border after passing inspection and quarantine →Pick up the checked baggage→Customs inspection → Go to the Hainan Airlines check-in counter E/F Island in the Domestic Departure Hall on the second floor to complete the check-in procedures → Go through security check → Proceed to the boarding gate and wait for boarding


    Hainan Airlines domestic flights connecting to Hainan Airlines domestic flights(at T2 Terminal)the remote berths

    Arrive at the transit airport →Pick up the checked baggage→Go to the Hainan Airlines domestic check-in counter on the E/F island on the second floor of the T2 terminal to complete the check-in procedures →Proceed to the boarding gate and wait for boarding


    Hainan Airlines domestic flights connecting to Hainan Airlines domestic flights (at T2 Terminal)Boarding bridge

    Arrive at the transit airport → Go to the transfer counter on the third floor to complete the next check-in procedure → Proceed to the boarding gate and wait for boarding


  • C. Transit service


    Guide service:

      

    We provide pick-up and transfer guidance services for passengers who take Hainan Airlines international flights to transit domestic flights or take Hainan Airlines domestic flights to transit Hainan Airlines international flights (transit time is within 3 hours). The transfer attendant will guide you to the check-in counter for subsequent flight check-in.

      


      

    Reminder: In order to fully support the prevention and control of the COVID-19 coronavirus epidemic, Hainan Airlines has suspended the transfer guidance service for international to domestic flights. The resumption time of this service will be notified separately. This gives you the inconvenience, please understand.

      


         

    Through check-in:

      

    We provide "through check-in" services on some routes. You can apply for multi-segment boarding passes for connecting flights at the departure airport, and your checked baggage can be directly consigned to the destination. You no longer need to pick up your checked baggage at the transit airport. You only need to go through the transit confirmation and customs declaration procedures under the guidance of the transit airport service staff to enter the international quarantine area. Please click here for details

      


           

    Reminder: In order to fully support the prevention and control of the COVID-19 coronavirus epidemic, Hainan Airlines has suspended Through check-in sevice. The resumption time of this service will be notified separately. This gives you the inconvenience, please understand.

      


      

    Transfer counter:

    T-junction in the domestic passenger arrival area on the third floor of Terminal 2

    Transit counter at the customs exit on the first floor of Terminal 2



Airport


Terminal


Transfers between Domestic Flights


Transfer between domestic flights and international flights


Transfer between International Flights (Including Hainan Airlines transfer to HongKong Airlines Flight)


Bejing

Termanal T2

T2 to T2 :
90 minutes

Hainan Airlines domestic flights (T2 Terminal) transfer to Hainan Airlines international flights (T2 Terminal): 150 minutes

Hainan Airlines International flights (T2 Terminal) to T2 Hainan Airlines International flights (T2 Terminal) : 420 minutes

T2 to T3:
120 minutes

Foreign airline domestic flights  (T2 Terminal) transfer to Hainan Airlines international flights (T2 Terminal): 150 minutes

Foreign airlines international flights (T2 Terminal) to T2 Hainan Airlines international flights  (T2 Terminal) : 420 minutes


Foreign airline domestic transfer flights  (T3 Terminal)  to Hainan Airlines international (T2 Terminal) : 160 minutes

Foreign airlines international flights  (T3 Terminal)  to Hainan Airlines international flights (T2 Terminal) : 420 minutes


Hainan Airlines International flights (T2 Terminal) to T2 Hainan Airlines Domestic flights (T2 Terminal) : 420 minutes



Foreign airlines international flights (T2 Terminal) to T2 Hainan Airlines domestic flights  (T2 Terminal) : 420 minutes



Foreign airlines international flights  (T3 Terminal)  to Hainan Airlines domestic flights (T2 Terminal) : 420 minutes




Tips:

1. About 300 minutes for transferring between Beijing capital International Airport and Beijing Daxing International Airport.


2. The above minimum connecting time is provided only for reference. Please plan according to the actual announcements of the second carrier.


  1. A .Otras ciudades de Canadá — Toronto — Pekín


    1. 1. En los vuelos de conexión en los que el equipaje del pasajero se envía directamente a Pekín, el procedimiento es el siguiente:


      Llegada a Toronto. -> Dirigirse a la zona pública pasando por el vestíbulo de llegadas de vuelos nacionales (no es necesario recoger el equipaje) -> Ir al mostrador de Hainan Airlines en la zona de salidas para procesar la facturación. -> Pasar por el control de seguridad del aeropuerto. -> Continuar hasta la puerta de embarque (aquí puede solicitar información al personal de tierra sobre el estado de su equipaje). -> Embarcar.


    2. 2. Equipaje enviado a Toronto:


      Llegada del pasajero a Toronto. -> Dirigirse a la zona de llegadas de vuelos nacionales y recoger el equipaje. -> Ir al mostrador de Hainan Airlines en la zona de salidas para realizar la facturación y entregar el equipaje. -> Pasar por el control de seguridad del aeropuerto. -> Proceder hasta la puerta de embarque. -> Embarcar.


  2. B. EE. UU. — Toronto — Pekín


    El pasajero llega a Toronto -> Completar los trámites de inmigración -> Ir a la zona de recogida de equipaje para recuperarlo. -> Pasar por el control de aduana con el equipaje de mano y facturado.-> Ir al mostrador de Hainan Airlines en la zona de salidas para realizar la facturación. -> Pasar por el control de seguridad del aeropuerto. -> Continuar hasta la puerta de embarque. -> Embarcar.


    Nota: De conformidad con la normativa aduanera canadiense, es obligatoria la inspección del equipaje a la entrada de los vuelos que salen de Estados Unidos con destino China y escala en Toronto. Por lo tanto, el equipaje de estos vuelos no puede enviarse directamente al destino. Sin embargo, algunas aerolíneas (como UA) transferirán el equipaje a la zona de aduanas en nombre de los pasajeros.


  3. C. Pekín - Toronto - Otras ciudades canadienses


    1. 1. Conexiones en las que el equipaje se envía directamente al destino final (actualmente solo los vuelos de WestJet)


      El pasajero llega a Toronto -> Completar los trámites de inmigración -> Ir a la zona de recogida de equipaje para recuperarlo. -> Pasar por el control de aduana con el equipaje de mano y facturado.-> Ir al mostrador de conexiones de WS para entregar el equipaje facturado y procesar la tarjeta de embarque (girar a la izquierda tras salir del control de aduanas). -> Dirigirse al nivel de salidas. -> Pasar por el control de seguridad del aeropuerto. -> Continuar hasta la puerta de embarque. -> Embarcar.


    2. 2. Equipaje enviado a Toronto.


      El pasajero llega a Toronto -> Completar los trámites de inmigración -> Ir a la zona de recogida de equipaje para recuperarlo. -> Pasar por el control de aduana con el equipaje de mano y facturado.-> Ir al mostrador de vuelos de conexión en el nivel de salida para realizar la facturación. -> Pasar por el control de seguridad del aeropuerto. -> Continuar hasta la puerta de embarque. -> Embarcar.


  4. D. Pekín - Toronto - EE. UU.


    El pasajero llega a Toronto -> Completar los trámites de inmigración canadienses -> Ir a la zona de recogida de equipaje para recuperarlo. -> Pasar por el control de aduana con el equipaje de mano y facturado.-> Ir al mostrador de vuelos de conexión en el nivel de salida para realizar la facturación. -> Realizar los trámites de inmigración/aduanas de EE. UU. -> Pasar por el control de seguridad del aeropuerto. -> Continuar hasta la puerta de embarque. -> Embarcar.


    Nota: El Aeropuerto Internacional de Toronto Pearson cuenta con las terminales independientes T1 y T3. Hay disponibles lanzaderas que pasan con frecuencia y que puede utilizar de forma gratuita.


Minimum Connecting Time


Overseas airport

Terminal designated for Hainan Airlines flights

Connecting an international flight of Hainan Airlines to an international flight of a foreign airlines

Connecting an international flight of a foreign airline to an international flight of Hainan Airlines

Brussels

T1

70 minutes in summer and autumn, 60 minutes in winter and spring

720 minutes


The above minimum connection times are provided for reference only. Please make plans according to actual announcements from the carrier for the second flight segment.


  1. 1. En el caso de los pasajeros cuyo equipaje facturado esté etiquetado con destino Mánchester pero ese no sea su destino final, estos deben:


    Bajar del avión. → Pasar por el control de inmigración. → Recoger el equipaje. → Pasar por el control de aduanas. → Realizar la facturación en el mostrador de la aerolínea del vuelo de conexión. → Obtener la tarjeta de embarque y facturar el equipaje. → Pasar por el puesto de comprobación de seguridad. → Embarcar.


  2. 2. En el caso de los pasajeros cuyo equipaje facturado esté etiquetado con el destino final pero con escala en Mánchester (los pasajeros que permanecen en la zona restringida no necesitan atravesar el puesto de control de pasaportes o el control de aduanas), deben:


    Bajar del avión y dirigirse al centro de tránsito. → Pasar por el puesto de comprobación de seguridad. → Facturar en el mostrador de la aerolínea del vuelo de conexión. → Obtener la tarjeta de embarque y confirmar el equipaje para el vuelo de conexión. → Embarcar.


The shortest transfer connection time:

Overseas airport

Hainan Airlines flight terminal

Connecting between an international flight on Hainan Airlines

and a international flight on another airline

Connecting between an international flight on Hainan Airlines

and a domestic flight on another airline

Manchester

Terminal T2

180 minutes

180 minutes

The above is the shortest connection time of Hainan Airlines. If you need to transfer to a foreign airline, please refer to the actual announcement of the shortest connection time of the foreign airline.

Affected by the COVID-19 epidemic, the corresponding procedures may be subject to temporary changes, please refer to the on-site transfer arrangements at the local airport. In order to ensure your smooth travel, please be sure to know the information of the local airport or first point of entry before you travel. At the same time, transit passengers are requested to pay attention to the relevant policies and regulations of the embassies and consulates of the originating country and the transit country on traveling to China during the epidemic.

  1. A. The transit process at Moscow airport for Beijing -- Moscow -- Other countries besides Russia itineraries are as follows:


    Where luggage can be checked directly to the final destination:


    Transit procedures are: Passengers disembark → Follow the sign "TRANSFER" → Show ticket to airport staff → Handle boarding pass and ticket formalities, confirm transit luggage → Pass through security check → Wait for plane in boarding area → Board plane.



  2. B. The transit process at Moscow airport for Beijing -- Moscow -- Another Russian city itineraries are as follows:


    Where luggage can be checked only to Moscow:


    Transit procedures are: Passengers disembark → Border check (including completing immigration/departure card/declaration forms, passing through customs and border check, etc) → Pick up checked luggage → Proceed to the counters in terminal B for check-in and luggage formalities → Proceed through security procedures → Wait for plane in boarding area → Board plane.


  3. C. The transit process at Moscow airport for Other countries besides Russia -- Moscow -- Beijing itineraries are as follows:


  4. Where luggage can be checked directly to the final destination:


    Transit procedures are: Passengers disembark → Follow the sign "TRANSFER" → Show ticket to airport staff → Handle boarding pass and ticket formalities, confirm transit luggage → Pass through security check → Wait for plane in boarding area → Board plane.


  5. D. The transit process at Moscow airport for Another Russian city -- Moscow -- Beijing -- itineraries are as follows:


  6. Where luggage can be checked only to Moscow:


    Transit procedures are: Passengers disembark → Pick up checked luggage → Proceed to the counters in terminal C for check-in and luggage formalities → Border checks, Proceed through security procedures → Wait for plane in boarding area → Board plane.


  7. E. The transit process at Moscow airport for Beijing -- Moscow -- Belarus itineraries are as follows:


    Where luggage can be checked only to Moscow:


    Transit procedures are: Passengers disembark → Border check (A valid Russian visa is required. Immigration card signature) → Pick up checked luggage → Proceed to the counters in terminal B for check-in and luggage formalities → Proceed through security procedures → Wait for plane in boarding area → Board plane.


  8. F. The transit process at Moscow airport for Belarus -- Moscow -- Beijing itineraries are as follows:


    Where luggage can be checked only to Moscow:


    Transit procedures are: Passengers disembark → Pick up checked luggage → Proceed to the counters in terminal C for check-in and luggage formalities → Border checks (A valid Russian visa is required), Proceed through security procedures → Wait for plane in boarding area → Board plane.


  9. Tips: Affected by the epidemic, all international flights in Moscow are currently operating in Terminal C, and domestic flights are operating in Terminal B.


The shortest transfer connection time:


Overseas Airport

Terminal

International flights of foreign airlines connecting to international flights of Hainan Airlines

International flights of Hainan Airlines Connecting to International Flights of Foreign Airlines

International flights of Hainan Airlines Connecting to Domestic Flights of Foreign Airlines

International flights of foreign airlines connecting to international flights of Hainan Airlines

Moscow

Terminal C

Terminal C: 140 minutes

Terminal C: 90 minutes

Terminal C to Terminal B: 120 minutes

Terminal B to Terminal C: 170 minutes


The above is the shortest connection time of Hainan Airlines. If you need to transfer to a foreign airline, please refer to the actual announcement of the shortest connection time of the foreign airline.

Tips: Affected by the COVID-19 epidemic, the corresponding procedures may be subject to temporary changes, please refer to the on-site transfer arrangements at the local airport. In order to ensure your smooth travel, please be sure to know the information of the local airport or first point of entry before you travel.


A.Connecting between international flights at Tokyo Narita Airport:


At present, due to the epidemic prevention requirements of the Chinese Embassy in Japan, the same-day transfer green code application is not accepted for the time being.

Please click here to refer to the regulations on transit to China on the official website of the Chinese Embassy in Japan.


B.Connecting between international flights and domestic flights at Tokyo Narita Airport:


Please click here to view the English website for information on international flights to domestic flights at Narita Airport.

Tips: For information on buses between terminals, please click here for reference.


Minimum Connection Time:


Overseas airport

Hainan Airlines flight terminal

Connecting between an international flight on Hainan Airlines

and a international flight on another airline

Hainan Airlines international flight transfers

 to foreign airlines domestic flight

foreign airlines domestic flight transfers

to Hainan Airlines international flight

Tokyo Narita

International terminal

Between T2 and T3: 130 minutes

Between T2 and T2: 90 minutes

Between T2 and T1: 90 minutes

T2-T3:420 minutes

T2-T2:400 minutes

T2-T1:410 minutes

T3-T2:360 minutes

T2-T2:360 minutes

T1-T2:360 minutes

The above minimum connection times are provided for reference only. Please make plans for the second flight segment according to actual announcements from the carrier. During the epidemic prevention and control period, the border control at each airport is more stringent, and the processing time for entry and transfer will increase. Please be sure to understand the latest epidemic prevention and control policies of the flight origin, destination and transit place in advance, and plan your arrival at the airport and transit time in advance to avoid inconvenience and loss to you.

  1. A.Other cities in Italy – Rome – Xi'an/Chongqing/Haikou:


    1.For passengers whose baggage is checked through to Xi’an/Chongqing:

    (1).For passengers who hold boarding passes for the Rome-Xi’an/Chongqing/Haikou flight segment: Arrive in Rome → Proceed directly to the Hainan Airlines flight boarding gate without leaving the transit zone (you do not need to go to the arrivals hall to claim checked baggage) → Have your passport information verified at the Hainan Airlines boarding gate (you may ask the attendant about the status of checked baggage at this time) → Board plane.

    (2).For passengers who do not hold boarding passes for the Rome-Xi’an/Chongqing/Haikou flight segment: Arrive in Rome → Proceed directly to the boarding gate of your Hainan Airlines flight without leaving the transit zone (you do not need to go to the arrivals hall to claim checked baggage) → Your boarding pass will be printed at the Hainan Airlines boarding gate → Have your passport information verified at the Hainan Airlines boarding gate (you may ask the attendant about the status of checked baggage at this time) → Board plane.

    2.For passengers whose baggage is checked through only to Rome: Arrive in Rome → Proceed to the domestic arrivals hall to claim checked baggage → Proceed to the Hainan Airlines check-in counter on the departure level to check in and recheck baggage → Clear airport security → Proceed to the boarding gate → Board plane.


  2. B.Xi'an/Chongqing/Haikou – Italy – Other cities in Italy:


    1.For passengers whose baggage is checked through to their final destination: Arrive in Rome → Proceed directly to the transfer counter of your Italian domestic flight without leaving the transit zone (you do not need to go to the arrivals hall to claim checked baggage) → Proceed to the counter to obtain a boarding pass → Proceed to the boarding gate → Board plane.

    2.For passengers whose baggage is checked through only to Rome: Complete immigration authority's entry procedure → Proceed to the baggage claim to claim checked baggage → Carry all checked bags and carry-on items through customs inspection → Proceed to the departure level and the check-in counter of the airline operating your next flight to check in → Clear airport security → Proceed to the boarding gate → Board plane.


  3. Minimum Connection Time:

    Overseas airport

    Hainan Airlines flight terminal

    Connecting between an international flight on Hainan Airlines

    and a international flight on another airline

    Connecting between an international flight on Hainan Airlines

    and a domestic flight on another airline

    Rome

    Terminal T3

    Transfer between Terminal T3 and terminal T1 or T2 or T5: 120 minutes,
    Transfer between Terminal T3 and terminalT3: 90 minutes

    Transfer between Terminal T3

    and terminal T1 or T2 or T3: 120 minutes

    The above is the shortest connection time of Hainan Airlines. If you need to transfer to a foreign airline, please refer to the actual announcement of the shortest connection time of the foreign airline.

A. Scope of application for transit

1. Applicable to domestic flights of Hainan Airlines, Grand China Airlines, Tianjin Airlines, Lucky Air, Capital Airlines, West Air, Urumqi Airlines, Fuzhou Airlines, Beibu Gulf Airlines, Changan Airlines, Guilin Airlines or Suparna Airlines Airlines and Hainan Airlines' international flights Transit passengers.

2. Applicable to passengers who take Hainan Airlines international flights and Hainan Airlines/Hong Kong Airlines international flights transit (passengers who transit between Hainan Airlines and Hong Kong Airlines must hold a ticket with a ticket number starting with 880) and purchase a connecting ticket.

3.Applicable to tickets whose first three digits start with 826/880/895/859/847/898/886/666/872/856/730/871.


B.Transit service

Guide service:

We provide pick-up and transfer guidance services for passengers. At Shenzhen Baoan International Airport, a transfer attendant will guide you to the check-in counter to check in for the connecting flight.Domestic arriving passengers should transfer according to the airport transfer guide signs.

Service Tel:

0755-23459358

Transfer service counter location:

4th floor Departure Hall C Island, Hainan Airlines ticket office, T3 terminal

  

C. Minimum Connecting Time

Airport

Terminal

Transfers between Domestic Flights

Transfer between Domestic Flights and International Flights

Transfer between International Flights (Including Hainan Airlines transfer to HongKong Airlines Flight)

Shenzhen

Termanal T3

90 minutes

180 minutes

180 minutes



*The above Minimum Connecting Time is provided only for reference. Please plan according to the actual announcements of the second carrier.