Pasajeros mayores

Ofrecemos diversos servicios para pasajeros de 70 años o más en los vuelos de aviación civil.

  1. 1. Si sale de o llega a Pekín, Haikou, Xi'an, Taiyuan, Guangzhou, Shenzhen, Urumqi o Lanzhou, podemos proporcionarle servicio para todo el viaje (incluido traslado al aeropuerto de salida, cuidados especiales en el vuelo y recogida en el lugar de destino). Le comunicaremos cualquier información de vuelo necesaria mediante SMS.

  2. 2. Si viaja sin compañía, usted o su escolta deben completar el "Formulario B de solicitud de asistencia especial". Le proporcionamos servicios para viajeros no acompañados y le ayudaremos a embarcar en el vuelo.

  3. Tips: When a flight alternates and the alternate airport is not within the scope of this station, due to the alternate airport conditions, the ground may not be able to provide full escort services.
    In view of the current international and domestic COVID-19 situation, Hainan Airlines has suspended unaccompanied seniors services on international inbound and outbound flights, domestic Urumqi inbound and Kashgar inbound flights. Hainan Airlines will also suspend the acceptance of applications for unaccompanied seniors services for domestic flights in areas with medium to high risks in any city of origin, stopover, and destination from 0:00 on August 8 GMT+8. For passengers who have issued tickets and successfully applied for it, We will continue to serve you. Sorry for the inconvenience brought to you.