Transfer and Connection
- What is the Transfer & Connection service? With Beijing, Xi'an, Haikou, Guangzhou, Shenzhen, Lanzhou and Urumqi as its connecting hubs, Hainan Airlines is offering a connecting flight service with quick transfers and affordable prices for passengers connecting to their next destination. We offer special services for our transferring passengers, such as a connecting service room where you may relax before your next transfer, a special transfer counter for priority check-in and assistance from our transfer agents at every step of the transfer process.Depending on your situation, you may be able to request certain services:
If you are already onboard the same aircraft that will take you to your next destination: You will not have to move to another aircraft if the stopover is no more than an hour.
If you have a short stopover: If the stopover at the connecting hub is less than 6 hours, our special transfer counter can assist you so that you can make your connection on time.
If you have a stopover longer than 6 hours and/or have an overnight connection: We will provide you with a complimentary hotel room and complimentary transportation to and from the hotel. View overnight stopover details
- How can I get more information about the Transfer & Connection service?
You may ask a flight attendant on board a Hainan Airlines flight or one of our ground staff at the airport with any questions about the Transfer & Connection service. Our employees will do their best to help you. Alternatively, you may call one of the following numbers to inquire about the Transfer & Connection Service:
Shenzhen Connecting Airport 0755-27777129, 0755-27500398(A Hotel Partner) Urumqi Connecting Airport 0991-3807106, 0991-3807913 Haikou Connecting Airport 0898-65751391, 0898-65759999(A Hotel Partner) Xian Connecting Airport 029-88797447, 029-88797804 Guangzhou Connecting Airport 020-36067487, 020-86455880(A Hotel Partner) Lanzhou Connecting Airport 0931-8168464, 0931-8168888 Beijing Connecting Airpor 010-64590612, 010-64590016 Dalian Connecting Airport 0411-83886955 Hainan Airlines 24-Hour Reservation Hotline: Click here to view contact details.