United States Air Carrier Access Act
The Air Carrier Access Act prohibits discrimination on the basis of disability in air travel and requires air carriers to accommodate the needs of passengers with disabilities. A copy of 14 CFR Part 382 is available in an accessible format from the US Department of Transportation.
- BY DOT HOTLINE
Via the DOT Hotline for calls within the United States: 800-778-4838 or 800-455-9880 (TTY)
- BY TELEPHONE
Via the Aviation Consumer Protection Division: 202-366-2220 (voice) or 202-366-0511 (TTY)
- BY MAIL
Air Consumer Protection Division
C-75, US Department of Transportation
1200 New Jersey Avenue, SE
West Building Room W96-432
Washington, DC 20590
- ONLINE