Domestic Transfers

1. Minimum connecting time for transfers

In principle, the minimum connecting transfer time at each airport is 120 minutes. For airports that provide transfer services, the minimum connecting times are as follows:

2. Same-day transfer service

Scope of Application

Passengers on Hainan Airlines flights who are transferring in Beijing, Hohhot, Zhengzhou, Xi’an, Urumqi, Kunming, Guangzhou, Shenzhen or Chongqing to connecting flights operated by Hainan Airlines / Grand China Air / Tianjin Airlines / Lucky Air / Capital Airlines / West Air / Urumqi Air / Fuzhou Airlines / GX Airlines / Air Chang'an / Air Guilin / Suparna Airlines.。

Transfer procedure

If you have already completed the Through Check-in procedure for your connecting flight, follow the signs or directions from airport staff for transfers, go to the transfer counter to confirm the connecting flight, then wait for boarding.

If you have not already completed the Through Check-in procedure for your connecting flight, follow the signs or directions from airport staff for transfers, go to the Arrival Hall to collect your checked baggage and wait for boarding.

Hub airports with Through Check-in service for same-day transfers to domestic flights

Remarks: Due to factors such as the transfer of some airlines to Chengdu Tianfu International Airport, Hainan Airlines will temporarily not provide through check-in services at the Chengdu Shuangliu International Airport transfer station.

Online Transfer

oTransferring from a flight operated by Hainan Airlines / Grand China Air / Tianjin Airlines / West Air / Lucky Air / Capital Airlines / Urumqi Air / GX Airlines / Air Chang'an / Air Guilin / Suparna Airlines / Fuzhou Airlines to a connecting flight operated by the same carrier. For example, transferring from a Hainan Airlines flight to a connecting Hainan Airlines flight, or from a Tianjin Airlines flight to a connecting Tianjin Airlines flight.

Interline Transfer

Taking a Hainan Airlines flight to the transit airport and transferring to a connecting flight operated by Grand China Air / Tianjin Airlines / West Air / Lucky Air / Capital Airlines / Urumqi Air / GX Airlines / Air Chang'an / Air Guilin / Suparna Airlines / Fuzhou Airlines for onward travel to the destination airport; or taking a flight operated by one of the above carriers to the transit airport and transferring to a connecting flight operated by Hainan Airlines for onward travel to the destination airport.

3. Overnight transfer service　

3. Overnight transfer service　

Scope of application

a. Transit via Zhengzhou, Hohhot, Chongqing, Urumqi, Xi'an, and take Hainan Airlines and Hainan Airlines/Grand China Airlines/Tianjin Airlines/Lucky Air/Capital Airlines/Western Airlines/Urumqi Airlines/Fuzhou Airlines/Guangxi Beibu Gulf Airlines/Changan Airlines/Guilin Airlines/Suparna Airlines connecting flights, connecting passengers who meet the overnight accommodation standards can enjoy free accommodation services.

b. Domestic-to-domestic connecting flight and transit via above airports: passengers who transit on the next day ;

c. Domestic-to-domestic connecting flight and transit via above airports: Passengers whose flight arrives at the airport between 00:00 and 06:00 and connects with flight more than 6 hours (inclusive) apart on the same day.

Accommodation Service

The transit stations in Urumqi, Chongqing, Zhengzhou, Hohhot, and Xi'an provide free accommodation and vehicle shuttle services for the following passengers. However, meals and other miscellaneous expenses shall be borne by passengers. In principle, the overnight transit time at all airports shall not exceed 24 hours. (Inclusive)

a. Domestic-to-domestic connecting flight: passengers who transit on the next day ;

b. Domestic-to-domestic connecting flight: flight: Passengers whose flight arrives at the airport between 00:00 and 06:00 and connects with flight more than 6 hours (inclusive) apart on the same day.

Remarks:

(1) For individual passengers who need to stay overnight at Chongqing Airport for free accommodation, the airline, travel agency, and ticket agent must log in to Jiangbei Airport’s transfer service online booking system (http://www.cqa.cn) for free accommodation service before 18:00 the day before check-in Free accommodation services can only be enjoyed after booking and approval by Jiangbei Airport. For passengers who have not made an online reservation in advance, Jiangbei Airport will not provide free accommodation services (Reservation consultation telephone T3: 023-88869313, 023-67153699; T2: 023-88869229). After the order is approved, you can enjoy free overnight transit accommodation. (Currently, no accommodation is provided for domestic inter-airline transit)

(2) Individual passengers who have overnight transit accommodation via Hohhot Airport need to book accommodation services 12 hours before the first flight departure. Reservation telephone number: 0471-4942700, 4942788. Enjoy the scope of transit accommodation services: overnight transit and transit time within 24 hours.

(3) Individual passengers who transfer accommodation via Zhengzhou Airport need to book accommodation services by telephone before 17:00 the day before the arrival of the first flight. The appointment telephone number is 0371-58517615. Range of passengers enjoying transit accommodation service: domestic transit time is within 24 hours.

(4) The accommodation services in Chongqing, Hohhot, Zhengzhou and Xi'an are provided by the airport free of charge. Passengers enjoy the service standards of the four airports. The service provision and termination time shall be subject to the airport notice.

(5) For individual travelers who transit through Xi'an Xianyang Airport, search for "Imagine Travel at Western Airport" on the WeChat public account, click "Check-in·Transit" and then click the transfer service to book.

(6) Free accommodation service at Xi'an Xianyang Airport:

         a. The team needs to call 2 working days in advance to make a reservation. Please call Xianyang Airport's official service hotline 029-96788 to 9 to make an appointment.

         b. Individual travelers need to book 1 working day in advance.

         c. Please reserve the correct mobile phone number. After the reservation is approved, please check the confirmation SMS sent by the airport 。

(7) Suspension of transit accommodation services in Urumqi during the outbreak

4. Transfer service information

For sales and inquiries, call the 24-hour hotlines of all member companies: Hainan Airlines: 95339, Tianjin Airlines: 950710, Lucky Air: 95071950, West Air: 950716; Capital Airlines: 95071999, Urumqi Air: 95071059, Fuzhou Airlines: 95071666, GX Airlines: 95071111.

In the event of any transfer problems, contact the transfer counters of the following airports:

Transfer Airport	Transfer counter location	Transfer service call
Beijing Capital International Airport	Inquiry transfer counter on the second floor of the isolation area of Terminal 2	010-57817416
Chongqing Jiangbei Airport	Transfer Service Counter, Domestic Arrival Hall, T2 Terminal	023-67153218
Hohhot Baita International Airport	The interlayer between 1F and 2F of the terminal isolation area.	0471-4941020
Kunming Changshui International Airport	At the domestic non-baggage transfer counter on floor F1 of the west corridor/At the domestic with-baggage transfer counter on floor B1 of the central corridor	0871-67083404
Urumqi Diwopu Airport	Counter: next to the baggage carousel 4 in the T2 Arrival Hall Transit inquiry service: 1. Location 1: Diagonally opposite to Gate 7 of Terminal T1. 2. Location 2: T2 terminal building is next to the No. 10 bridge in the corridor. 3. The counter can provide transfer information confirmation service	Accommodation contact number: 0991-3808301 Transfer service telephone: 0991-7521796
Xi’an Xianyang International Airport	Near the baggage claim on the first floor of Terminal No. 2	029-88797806
Zhengzhou Xinzheng International Airport	At the transfer service counter in the domestic arrivals hall	0371-58517615
Shenzhen Baoan International Airport	Transfer service counter in front of baggage claim area in domestic arrival hall	0755-23459358
Guangzhou International Airport	At the exit of the arrival floor on the second floor of Terminal T1, next to the B223 bridge	--