Preparing for Your Trip

Hainan Airlines’ Carriage Standards for Special Passengers & Guidelines for Air Travellers’ Health

Since its inception, Hainan Airlines has been dedicated to ensuring that all passengers can have a pleasant air travel experience. We consistently strive to demonstrate our commitment to our passengers. To enhance the quality of our services, we have launched the “CARE MORE PROJECT” to extend our five-star service to a broader range of passengers.

Passengers with Impairments

We believe that everyone should be comfortable and enjoy their flight.

Passengers Traveling with Portable Oxygen

If you need to travel with a Portable Oxygen Concentrator (POC), then please read the following guidelines.

Pregnant Travelers

If you are early in your pregnancy, please beware of hypoxia which may occur with extensive flying. Pregnant women should refrain from lifting heavy items, and hence should avoid heavy luggage. It is recommended that expectant mothers consult their gynecologist or obstetrician before planning their trip.

Unaccompanied Minors

"Unaccompanied Minors" service

Travelling with Infants

We welcome babies who are over 14 days old (or over 90 days old for premature babies) but are still under 2 years old on the date of travel to travel with us.

Senior Passengers

Showing respect for the elderly has always been a virtue of the Chinese people. We adhere to this virtue and provide you with a five-star experience whether in the air or on the ground.

Hainan Airlines is glad to provide service to passengers traveling with pets or assistive animals. For detailed information regarding animal transportation, please refer to the special baggage page. Click "Read more" to continue.