Trasferimenti interni

1. Tempo minimo di coincidenza per i trasferimenti

In linea di principio, il tempo minimo di coincidenza per i trasferimenti è di 120 minuti in ogni aeroporto. Per gli aeroporti che forniscono servizi di trasferimento, i tempi minimi di coincidenza sono i seguenti:

Beijing Capital International Airport-T2 90 minuti(T2 to T2)
120 minuti (T2 to T3)
Chongqing Jiangbei Airport-T3 120 minuti(T3 to T3)
150 minuti(T3 to T2)
Hohhot Baita International Airport 90 minuti
Kunming Changshui International Airport 100 minuti
Urumchi Diwopu International Airport-T2 120 minuti (T2 to T2)
150 minuti(T2 to T1)
150 minuti (T2 to T3)
Xi’an Xianyang International Airport-T2 80 minuti
Zhengzhou Xinzheng International Airport 90 minuti
Shenzhen Bao'an International Airport-T3 90 minuti
Guangzhou Baiyun International Airport-T1 90 minuti

2. Servizio di trasferimento nello stesso giorno

Campo di applicazione

Passeggeri dei voli Hainan Airlines in trasferimento verso Pechino, Hohhot, Zhengzhou, Xi’an, Urumqi, Kunming, Guangzhou, Shenzhen o Chongqing con voli in coincidenza operati da Hainan Airlines / Grand China Air / Tianjin Airlines / Lucky Air / Capital Airlines / West Air / Urumqi Air / Fuzhou Airlines / GX Airlines / Air Chang'an / Air Guilin / Suparna Airlines.

Procedura di trasfer

Se hai già completato la procedura di check-in diretto per il tuo volo in coincidenza, segui i cartelli o le direzioni dello staff aeroportuale per il transfer, recati al banco dei transfer per confermare il volo in coincidenza e quindi attendi l'imbarco.


Se non hai ancora completato la procedura di check-in diretto per il tuo volo in coincidenza, segui i cartelli o le direzioni dello staff aeroportuale per il transfer, recati alla sala arrivi per recuperare il tuo bagaglio registrato e attendi l'imbarco.

Aeroporti hub con servizio di check-in diretto per il transfer nello stesso giorno verso i voli nazionali

No.

Aeroporto di transfer

Tipo di coincidenza /transfer

Servizio di check-in per il transfer

1

Pechino

Operata/o dalla stessa compagnia aerea

Operata/o da una diversa compagnia aerea

2

Chongqing

Operata/o dalla stessa compagnia aerea

Operata/o da una diversa compagnia aerea

No

3

Hohhot

Operata/o dalla stessa compagnia aerea

Operata/o da una diversa compagnia aerea

4

Kunming

Operata/o dalla stessa compagnia aerea

Operata/o da una diversa compagnia aerea

5

Urumqi

Operata/o dalla stessa compagnia aerea

Operata/o da una diversa compagnia aerea

6

Xi'an

Operata/o dalla stessa compagnia aerea

Operata/o da una diversa compagnia aerea

7

Zhengzhou

Operata/o dalla stessa compagnia aerea

Operata/o da una diversa compagnia aerea

8

Guanghzou

Operata/o dalla stessa compagnia aerea

Operata/o da una diversa compagnia aerea

9

Shenzhen

Operata/o dalla stessa compagnia aerea

Operata/o da una diversa compagnia aerea


Remarks: Due to factors such as the transfer of some airlines to Chengdu Tianfu International Airport, Hainan Airlines will temporarily not provide through check-in services at the Chengdu Shuangliu International Airport transfer station.

Passeggeri in transfer: coincidenza operta dalla stessa compagnia aerea

oTrasferimento da un volo operato da Hainan Airlines / Grand China Air / Tianjin Airlines / West Air / Lucky Air / Capital Airlines / Urumqi Air / GX Airlines / Air Chang'an / Air Guilin / Suparna Airlines / Fuzhou Airlines a un volo in coincidenza operato dallo stesso vettore. Per esempio, trasferimento da un volo Hainan Airlines a un volo in coincidenza Hainan Airlines, o da un volo Tianjin Airlines a un volo in coincidenza Tianjin Airlines.

Passeggeri in transfer: coincidenza operata da diversa compagnia aerea

Prendere un volo Hainan Airlines per l'aeroporto di transito ed effettuare il trasferimento verso un volo in coincidenza operato da Grand China Air / Tianjin Airlines / West Air / Lucky Air / Capital Airlines / Urumqi Air / GX Airlines / Air Chang'an / Air Guilin / Suparna Airlines / Fuzhou Airlines per i viaggi diretti verso l'aeroporto di destinazione; oppure prendere un volo operato da uno dei vettori sopra indicati verso l'aeroporto di transito ed effettuare il transfer verso un volo in coincidenza operato da Hainan Airlines per i viaggi diretti all'aeroporto di destinazione.


3. Servizio di trasferimento con pernottamento 


3. Overnight transfer service 

Scope of application

a. Transit via Zhengzhou, Hohhot, Chongqing, Urumqi, Xi'an, and take Hainan Airlines and Hainan Airlines/Grand China Airlines/Tianjin Airlines/Lucky Air/Capital Airlines/Western Airlines/Urumqi Airlines/Fuzhou Airlines/Guangxi Beibu Gulf Airlines/Changan Airlines/Guilin Airlines/Suparna Airlines connecting flights, connecting passengers who meet the overnight accommodation standards can enjoy free accommodation services.

b. Domestic-to-domestic connecting flight and transit via above airports: passengers who transit on the next day ;

c. Domestic-to-domestic connecting flight and transit via above airports: Passengers whose flight arrives at the airport between 00:00 and 06:00 and connects with flight more than 6 hours (inclusive) apart on the same day.


Accommodation Service

The transit stations in Urumqi, Chongqing, Zhengzhou, Hohhot, and Xi'an provide free accommodation and vehicle shuttle services for the following passengers. However, meals and other miscellaneous expenses shall be borne by passengers. In principle, the overnight transit time at all airports shall not exceed 24 hours. (Inclusive)

a. Domestic-to-domestic connecting flight: passengers who transit on the next day ;

b. Domestic-to-domestic connecting flight: Passengers whose flight arrives at the airport between 00:00 and 06:00 and connects with flight more than 6 hours (inclusive) apart on the same day.

Remarks:

(1) For individual passengers who need to stay overnight at Chongqing Airport for free accommodation, the airline, travel agency, and ticket agent must log in to Jiangbei Airport’s transfer service online booking system (http://www.cqa.cn) for free accommodation service before 18:00 the day before check-in Free accommodation services can only be enjoyed after booking and approval by Jiangbei Airport. For passengers who have not made an online reservation in advance, Jiangbei Airport will not provide free accommodation services (Reservation consultation telephone T3: 023-88869313, 023-67153699; T2: 023-88869229). After the order is approved, you can enjoy free overnight transit accommodation. (Currently, no accommodation is provided for domestic inter-airline transit)

(2) Individual passengers who have overnight transit accommodation via Hohhot Airport need to book accommodation services 12 hours before the first flight departure. Reservation telephone number: 0471-4942700, 4942788. Enjoy the scope of transit accommodation services: overnight transit and transit time within 24 hours.

(3) Individual passengers who transfer accommodation via Zhengzhou Airport need to book accommodation services by telephone before 17:00 the day before the arrival of the first flight. The appointment telephone number is 0371-58517615. Range of passengers enjoying transit accommodation service: domestic transit time is within 24 hours.

(4) The accommodation services in Chongqing, Hohhot, Zhengzhou and Xi'an are provided by the airport free of charge. Passengers enjoy the service standards of the four airports. The service provision and termination time shall be subject to the airport notice.

(5) For individual travelers who transit through Xi'an Xianyang Airport, search for "Imagine Travel at Western Airport" on the WeChat public account, click "Check-in·Transit" and then click the transfer service to book.

(6) Free accommodation service at Xi'an Xianyang Airport:

         a. The team needs to call 2 working days in advance to make a reservation. Please call Xianyang Airport's official service hotline 029-96788 to 9 to make an appointment.

         b. Individual travelers need to book 1 working day in advance.

         c. Please reserve the correct mobile phone number. After the reservation is approved, please check the confirmation SMS sent by the airport 。

(7) Suspension of transit accommodation services in Urumqi during the outbreak

4. Informazioni sul servizio di trasferimento

Per acquisti e richieste, chiama i call center delle compagnie del gruppo, in funzione 24 ore su 24: Hainan Airlines: 95339, Tianjin Airlines: 950710, Lucky Air: 95071950, West Air: 950716; Capital Airlines: 95071999, Urumqi Air: 95071059, Fuzhou Airlines: 95071666, GX Airlines: 95071111.

Nell'eventualità di problemi col trasferimento, contatta i banchi dei trasferimenti dei seguenti aeroporti:

Aeroporto di trasferimento Ubicazione del banco dei trasferimenti Numero del servizio di trasferimento
Beijing Capital International Airport Inquiry transfer counter on the second floor of the isolation area of Terminal 2 010-57817416
Chongqing Jiangbei Airport Transfer Service Counter, Domestic Arrival Hall, T2 Terminal 023-67153218
Hohhot Baita International Airport The interlayer between 1F and 2F of the terminal isolation area. 0471-4941020
Kunming Changshui International Airport At the domestic non-baggage transfer counter on floor F1 of the west corridor/At the domestic with-baggage transfer counter on floor B1 of the central corridor 0871-67083404
Urumqi Diwopu Airport Counter: next to the baggage carousel 4 in the T2 Arrival Hall

Transit inquiry service:
1. Location 1: Diagonally opposite to Gate 7 of Terminal T1.
2. Location 2: T2 terminal building is next to the No. 10 bridge in the corridor.
3. The counter can provide transfer information confirmation service
Accommodation contact number: 0991-3808301
Transfer service telephone: 0991-7521796
Xi’an Xianyang International Airport Near the baggage claim on the first floor of Terminal No. 2 029-88797806
Zhengzhou Xinzheng International Airport At the transfer service counter in the domestic arrivals hall 0371-58517615
Shenzhen Baoan International Airport Transfer service counter in front of baggage claim area in domestic arrival hall 0755-23459358
Guangzhou International Airport At the exit of the arrival floor on the second floor of Terminal T1, next to the B223 bridge --