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20/06/2018

On June 04, 2018 Hainan Airlines, Toronto Office celebrated Children's Day with an open house concept for parents and their children. More than 40 people including Hainan Airlines staff members and valued Frequent Flyers were present.

The theme of the event was Fly Your Dreams with Hainan Airlines. By noon, the office was full of smiling young children ranging from two years old to teenagers of second generation of Hainan Airlines staff, junior hockey players and children of our valued frequent flyers. Under the guidance of Hainan Airlines staff, the children and the parents alike learned about the eight (8) years of growth of Hainan Airlines Toronto-Beijing flight and took photographs with the Kung Fu Panda teddy bears and the aircraft model. They were also able to enhance their general knowledge of the aviation history. Some of the children participated in a talent show and each winner were rewarded with numerous prepared gifts.

Afterwards, the children and parents enjoyed a pizza, chips and cake for lunch to the delight of each child. Our media friends worked tirelessly throughout the event, taking wonderful pictures of the children and parents in order to retain a memorable souvenir of the event. By approximately 3:20 pm, Hainan Airlines Boeing 787 Dreamliner with more than 250 passengers on board landed at Toronto Pearson International Airport to the cheers and applause of the children which brought the event to its climax.

Towards the end of the gathering, Mr. Nick Zhu, General Manager of Toronto Office, thanked everyone for their participation and wished all children to be future flyers with Hainan Airlines. Throughout this great event, Hainan Airlines staff demonstrated the good working condition of Toronto Office by enriching the sense of belonging in a small knit family. It also reflected the excellent joie de vivre of Hainan Airlines overseas second generation to thrive and sustain the spirit of Hainan Airlines.

06/12/2016

What is EVUS?
EVUS is an online system used by People’s Republic of China passport holders possessing a 10-year B1/B2, B1 or B2 (visitor) visa to periodically update basic biographic information in order to facilitate their travel, by land , air or water from any country, to the United States. The Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP) will begin requiring these travelers to have a valid EVUS enrollment before traveling to the United States starting on November 29, 2016. The U.S. Government expects that EVUS will apply to additional countries in the future.

What is an EVUS Enrollment?
An information update on EVUS is known as an enrollment. In addition to a valid visa, travelers will be required to complete an EVUS enrollment to be admitted to the United States. Enrollments generally last for two years or until the traveler’s maximum validity B visa or passport expires, whichever comes first. Chinese holders of 10-year B1/B2, B1 or B2 visas will need to update their information before traveling to the United States (if their two-year enrollment has expired), or when they get a new passport or a new maximum validity B visa.

How much does EVUS cost?
 CBP will not collect a fee for an EVUS enrollment when the website opens for early enrollments. CBP anticipates an EVUS enrollment fee will eventually be implemented, but there is currently no time frame for when the fee will be imposed. Until the fee is implemented, travelers can complete their EVUS enrollment without charge.

How long will it take to enroll?
Most travelers will spend 10-15 minutes to answer the questions and verify the information. After travelers submit their information, most responses will return within minutes, but some may take up to 72 hours.

What if I don’t enroll by November 29?
All Chinese nationals holding a 10-year B1/B2, B1 and B2 visa in a passport issued by the People’s Republic of China who plan to travel to the United States on or after November 29 will need to have a valid EVUS enrollment. Those traveling by air will not be able to obtain a boarding pass from the airlines without a successful EVUS enrollment. If arriving at a land or sea port of entry, the traveler will be required to have a valid EVUS enrollment before being admitted to the United States. Not enrolling in EVUS prior to departing for the United States may delay a traveler’s travel plans.

28/10/2015


On the evening of October 20 (local time), Hainan Airlines held a reception together with Alaska Airlines in Seattle’s Wing Luke Museum to celebrate the success of their recently announced frequent flyer plan partnership. Around 180 well-known Seattle area business and political leaders including Former United States Ambassador to China Gary Locke, Mayor of Seattle Ed Murray, Former Mayor of Bellevue Conrad Lee, as well as Vice President of Hainan Airlines Hou Wei and CEO of Alaska Airlines Brad Tilden and other VIP guests attended the event.

Since it was announced and inaugurated on July 22, 2015, the partnership between Hainan Airlines’ Fortune Wings Club and Alaska Airlines’ Mileage Plan has received an enthusiastic reception from customers of both companies. The partnership allows frequent flyer members of both companies to accumulate miles by taking flights with the other company. In the near future, details on reciprocal mileage redemption and VIP membership benefits will be announced. Vice President of Hainan Airlines Hou Wei said: “Since 2008, when Hainan Airlines opened up its first direct flight service to North America, the Beijing-Seattle service, it has continuously strived to build a high quality flight bridge for Chinese and American passengers across the Pacific. Today Hainan Airlines operates seven flight routes to North America, up to 40 flights per week. This frequent flyer plan partnership between Hainan Airlines and Alaska Airlines will expand flight network coverage in the China and North American regions, bringing a service experience of a greater scope of flight choices and more convenience for both Hainan Airlines Fortune Wings Club and Alaska Airlines Mileage Plan members.

Alaska Airlines’ flight network covers the USA, Canada, Mexico and Costa Rica and encompasses more than 100 cities. For eight consecutive years from 2008 to 2015 Alaska Airlines was judged as the airline company with the most customer satisfaction by the respected J.D. Power’s satisfaction research for airlines in North America. In addition, its frequent flyer plan – “Mileage Plan” – was judged to be the “airline loyalty reward plan with the most customer satisfaction” in 2014 and 2015, the J.D Power airline frequent flyer plan study reports. The Hainan Airlines flight network, which is spread throughout China and radiates out to Asia, Europe and North America, complements the advantages that Alaska Airlines has to make travel much more convenient for passengers. In this year, Hainan Airlines has opened up the three North American flight routes, Beijing=San Jose, Shanghai=Boston and Shanghai=Seattle and is currently operating seven North American flight services. This collaboration with the Alaska Airlines frequent flyer plan has greatly increased the Fortune Wings mileage accumulation channels for the North American region and also laid a foundation for a friendly collaborative relationship that benefits both parties. The coming mutual mileage redemption and VIP member benefit sharing are also eagerly awaited.

15/07/2013

On July 15th, 2013, Hainan Airlines and Canada’s WestJet Airlines announced the commencement of their interline cooperation.

Based on this partnership, passengers using the Hainan Airlines direct Beijing – Toronto service can benefit from the vast extent of WestJet's flight service network after arriving in Toronto, where they can transfer to numerous major cities in Canada, the US, and other North American and Caribbean locations such as Montreal, Ottawa, Halifax, Charlottetown, Boston, Quebec and Fredericton. At the same time, in order to provide a more convenient and efficient transfer experience for transit passengers, both parties have gone through a series of careful preparations, where they have set up a transit in the same terminal, as well as a series of one-stop connection services such as check-in and baggage tagging.

The Hainan Airlines Beijing – Toronto service flies three times per week on Monday, Wednesday and Sunday. Flight HU7975 departs at 14:00 local time from Beijing, and arrives at 15:10 local time in Toronto. The return flight HU7976, departs Toronto at 17:20 local time, and arrives in Beijing at 18:50 the next day.

Hainan Airlines has always been focused on working with other airlines. This joint transit with WestJet has once again written a new chapter on overseas partnerships. This partnership has not only deepened strategic cooperation for both companies, but has also provided a more convenient service for passengers traveling between China and North America. More than 400 Hainan Airlines flights depart from Beijing every week, reaching more than 40 cities. This strong flight network will provide a more convenient service and travel experience for passengers travelling between China and Canada.

Established in 1996, WestJet Airlines is the second biggest airline company in Canada after Air Canada. Headquartered in Calgary, Canada, with its hub in Calgary International Airport and Toronto Pearson International Airport, WestJet Airlines’ main airline network covers over 76 destinations around North America and the Caribbean. Its annual capacity could reach 15 million passengers.

2013 marks the 20th anniversary of Hainan Airlines. With "cherished experience" as its motto, the airline has enjoyed flying for the past 20 years. We sincerely thank you for always counting on us. For more details, please visit the official website of Hainan Airlines: global.hnair.com.