Physically Handicapped Passengers

We believe that all passengers should be able to enjoy a trip in the air.

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Passengers Traveling with Oxygen Assistance

If you are flying with us and will bring a Portable Oxygen Concentrator ("POC"), please read the following guidelines carefully and prepare your journey accordingly. We wish you a pleasant journey!

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Pregnant Travelers

If you are early in your pregnancy, please beware of hypoxia which may occur with extensive flying. Pregnant women should refrain from lifting heavy items, and hence should avoid heavy luggage. It is recommended that expectant mothers consult their gynecologist or obstetrician before planning their trip.

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Unaccompanied Minors

Children 5-12 years old may choose our "Unaccompanied Minors" service when travelling without an accompanying adult. The unaccompanied minor service is not suitable for: ill or disabled children under the age of 12; passengers between 5-12 years old travelling on a domestic flights which has an onward international destination.

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Travelling with Infants

Hainan Airlines defines infant passengers as babies older than 14 days old but less than 2 years old.

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Senior Passengers

Showing respect for the elderly has always been a virtue of the Chinese people. We adhere to this virtue and provide you with a five-star experience whether in the air or on the ground.

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Other Passengers with Special Needs

Hainan Airlines is readily preparing to provide "Care More" service to passengers with special needs. We would like to warmly protect you in your trip.

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