Umsteigen in China

I. Die Mindestumsteigenzeit auf Transferverbindungen

Die Mindestumsteigezeit beträgt auf allen Flughäfen prinzipiell 120 Minuten. An Flughäfen, an denen wir einen Transitservice anbieten, beträgt die Mindestumsteigezeit wie folgt:

Tips: The transfer time between Beijing Capital Airport and Beijing Daxing Airport is 300 minutes. Please arrange your travel time reasonably.
Affected by the epidemic, the transfer hall of Beijing Capital International Airport is closed. If you are not a passenger who uses the product Hai Tian Wu Xian or the product (Haichuan Tong Cheng) via Beijing, you need to go out of the isolation area to complete the transfer procedures. In order to ensure the smooth connection of flights, please arrange your time reasonably.
Hainan Airlines currently does not provide transit services at airports other than the above-mentioned terminals. For specific transfer details, please refer to the local airport policy.

II. Transitservice am selben Tag

Geltungsbereich

Passagiere von Hainan Airlines mit Transfer in Beijing, Hohhot, Zhengzhou, Xi’an, Urumqi, Kunming, Guangzhou, Shenzhen oder Chongqing sowie Anschlussflügen von Hainan Airlines/Grand China Air/Tianjin Airlines/Lucky Air/Capital Airlines/West Air/Urumqi Air/Fuzhou Airlines/GX Airlines/Air Chang'an/Air Guilin/Suparna Airlines.

Transferprozedur

Wenn Sie den Transfer-Check-in für Ihren Anschlussflug bereits abgeschlossen haben, folgen Sie den Schildern bzw. den Anweisungen des Flughafenpersonals für Transfers, begeben Sie sich zum Transferschalter, um Ihren Anschlussflug zu bestätigen, und warten Sie dann auf das Boarding.

Wenn Sie den Transfer-Check-in für Ihren Anschlussflug noch nicht abgeschlossen haben, folgen Sie den Schildern bzw. den Anweisungen des Flughafenpersonals für Transfers, holen Sie in der Ankunftshalle Ihr aufgegebenes Gepäck ab und warten Sie dann auf das Boarding.

Drehkreuzflughäfen mit Transfer-Check-in für Transfers am selben Tag bei Inlandsflügen

Remarks: Due to factors such as the transfer of some airlines to Chengdu Tianfu International Airport, Hainan Airlines will temporarily not provide through check-in services at the Chengdu Shuangliu International Airport transfer station.

Online-Transfer

Transfer von einem Flug mit Hainan Airlines/Grand China Air/Tianjin Airlines/West Air/Lucky Air/Capital Airlines/Urumqi Air/GX Airlines/Air Chang'an/Air Guilin/Suparna Airlines/Fuzhou Airlines zu einem Anschlussflug, der von derselben Fluggesellschaft durchgeführt wird. Beispiel: Transfer von einem Flug mit Hainan Airlines zu einem Anschlussflug mit Hainan Airlines oder Transfer von einem Flug mit Tianjin Airlines zu einem Anschlussflug mit Tianjin Airlines.

Interline-Transfer

Sie fliegen mit Hainan Airlines zum Transitflughafen und steigen in einen Anschlussflug um, der von Grand China Air/Tianjin Airlines/West Air/Lucky Air/Capital Airlines/Urumqi Air/GX Airlines/Air Chang'an/Air Guilin/Suparna Airlines/Fuzhou Airlines durchgeführt wird, um zum Zielflughafen weiterzureisen; oder Sie nehmen einen Flug zum Transitflughafen, der von einer der oben genannten Fluggesellschaften durchgeführt wird, und steigen in einen von Hainan Airlines durchgeführten Anschlussflug ein, um zum Zielflughafen weiterzureisen.

III. Transitservice mit Übernachtung

3. Overnight transfer service　

Scope of application

a. Transit via Zhengzhou, Hohhot, Chongqing, Urumqi, Xi'an, and take Hainan Airlines and Hainan Airlines/Grand China Airlines/Tianjin Airlines/Lucky Air/Capital Airlines/Western Airlines/Urumqi Airlines/Fuzhou Airlines/Guangxi Beibu Gulf Airlines/Changan Airlines/Guilin Airlines/Suparna Airlines connecting flights, connecting passengers who meet the overnight accommodation standards can enjoy free accommodation services.

b. Domestic-to-domestic connecting flight and transit via above airports: passengers who transit on the next day ;

c. Domestic-to-domestic connecting flight and transit via above airports: Passengers whose flight arrives at the airport between 00:00 and 06:00 and connects with flight more than 6 hours (inclusive) apart on the same day.

Accommodation Service

The transit stations in Urumqi, Chongqing, Zhengzhou, Hohhot, and Xi'an provide free accommodation and vehicle shuttle services for the following passengers. However, meals and other miscellaneous expenses shall be borne by passengers. In principle, the overnight transit time at all airports shall not exceed 24 hours. (Inclusive)

a. Domestic-to-domestic connecting flight: passengers who transit on the next day ;

b. Domestic-to-domestic connecting flight: Passengers whose flight arrives at the airport between 00:00 and 06:00 and connects with flight more than 6 hours (inclusive) apart on the same day.

Remarks:

(1) For individual passengers who need to stay overnight at Chongqing Airport for free accommodation, the airline, travel agency, and ticket agent must log in to Jiangbei Airport’s transfer service online booking system (http://www.cqa.cn) for free accommodation service before 18:00 the day before check-in Free accommodation services can only be enjoyed after booking and approval by Jiangbei Airport. For passengers who have not made an online reservation in advance, Jiangbei Airport will not provide free accommodation services (Reservation consultation telephone T3: 023-88869313, 023-67153699; T2: 023-88869229). After the order is approved, you can enjoy free overnight transit accommodation. (Currently, no accommodation is provided for domestic inter-airline transit)

(2) Individual passengers who have overnight transit accommodation via Hohhot Airport need to book accommodation services 12 hours before the first flight departure. Reservation telephone number: 0471-4942700, 4942788. Enjoy the scope of transit accommodation services: overnight transit and transit time within 24 hours.

(3) Individual passengers who transfer accommodation via Zhengzhou Airport need to book accommodation services by telephone before 17:00 the day before the arrival of the first flight. The appointment telephone number is 0371-58517615. Range of passengers enjoying transit accommodation service: domestic transit time is within 24 hours.

(4) The accommodation services in Chongqing, Hohhot, Zhengzhou and Xi'an are provided by the airport free of charge. Passengers enjoy the service standards of the four airports. The service provision and termination time shall be subject to the airport notice.

(5) For individual travelers who transit through Xi'an Xianyang Airport, search for "Imagine Travel at Western Airport" on the WeChat public account, click "Check-in·Transit" and then click the transfer service to book.

(6) Free accommodation service at Xi'an Xianyang Airport:

         a. The team needs to call 2 working days in advance to make a reservation. Please call Xianyang Airport's official service hotline 029-96788 to 9 to make an appointment.

         b. Individual travelers need to book 1 working day in advance.

         c. Please reserve the correct mobile phone number. After the reservation is approved, please check the confirmation SMS sent by the airport 。

(7) Suspension of transit accommodation services in Urumqi during the outbreak

IV. Informationen zum Transitservice

Bei Fragen zu unserem Transitservice wenden Sie sich bitte an Ihre lokale Hainan Airliens Niederlassung oder an unsere 24 Stunden Hotlines: Hainan Airlines 95339, Tianjin Airlines 950710, Lucky Air 95071950, West Airlines 950716, Capital Airlines 95071999, Urumuqi Airlines 95071059, Fuzhou Airlines 95071666, Beibu-Bucht Airlines 95071111;

Bei Fragen oder Problemen helfen ihenn auch die Transferschalter direkt weiter:

Transitflughafen	Transitschalterposition	Transitservice-Hotline
Beijing Capital International Airport	Inquiry transfer counter on the second floor of the isolation area of Terminal 2	010-57817416
Chongqing Jiangbei Airport	Transfer Service Counter, Domestic Arrival Hall, T2 Terminal	023-67153218
Hohhot Baita International Airport	The interlayer between 1F and 2F of the terminal isolation area.	0471-4941020
Kunming Changshui International Airport	At the domestic non-baggage transfer counter on floor F1 of the west corridor/At the domestic with-baggage transfer counter on floor B1 of the central corridor	0871-67083404
Urumqi Diwopu Airport	Counter: next to the baggage carousel 4 in the T2 Arrival Hall Transit inquiry service: 1. Location 1: Diagonally opposite to Gate 7 of Terminal T1. 2. Location 2: T2 terminal building is next to the No. 10 bridge in the corridor. 3. The counter can provide transfer information confirmation service	Accommodation contact number: 0991-3808301 Transfer service telephone: 0991-7521796
Xi’an Xianyang International Airport	Near the baggage claim on the first floor of Terminal No. 2	029-88797806
Zhengzhou Xinzheng International Airport	At the transfer service counter in the domestic arrivals hall	0371-58517615
Shenzhen Baoan International Airport	Transfer service counter in front of baggage claim area in domestic arrival hall	0755-23459358
Guangzhou International Airport	At the exit of the arrival floor on the second floor of Terminal T1, next to the B223 bridge	--