Hainan Airlines Holding Co., Ltd. General Conditions of International Carriage for Passengers and Baggage
| Article 1 | Definitions |
| Article 2 | Scope of Application |
| Article 3 | Ticket |
| Article 4 | Fares and Fees |
| Article 5 | Reservation |
| Article 6 | Check-in and Boarding |
| Article 7 | Refused Transportation and Restricted Transportation |
| Article 8 | Baggage |
| Article 9 | Schedule, Delay, and Cancellation of Flight |
| Article 10 | Ticket Change |
| Article 11 | Ticket Return |
| Article 12 | Conduct on Aircraft |
| Article 13 | General Service |
| Article 14 | Additional Service Arrangement |
| Article 15 | Administrative Procedure |
| Article 16 | Liabilities and Limitations |
| Article 17 | Miscellaneous |