Contact numbers：+86-898-66739801(International rates apply)
E-mails：webetservice@hnair.com(Ticketing issues,complaints and feedback for the official)
Address：Haikou City, Hainan Province, P.R. China
HNA PLAZA, No.7 Guoxing Road
Postcode：570206
Working hours：8:30-12:15 a.m. and 13:45-18:00 p.m. on working days
Website：https://ffp.hnair.com
Contact numbers：+86-898-95339-8(International rates apply)
E-mails：ffp@hnair.com
Website：http://www.hnacargo.com
Contact numbers：
Suggestions on domestic business consultation and service complaints:：+86-898-66110982 (International rates apply)；
European line business consultation：+86-898-65368172 (International rates apply)；
American Line Business Consulting：+86-898-65363782 (International rates apply)；
24-hour duty telephone of HNA Cargo：+86-186-8996-3619 (International rates apply)
Working hours：8:30-12:00 a.m. and 13:30-18:00 p.m. on working days
If you have any opinions or suggestions on the services provided by Hainan Airlines recently, please feel free to contact us.
24-hour hotline for service opinions, suggestions, and complaints：+86-898-95339(International rates apply)
E-mails：customer.care@hnair.com
Service quality supervision：（86-898）66709315(International rates apply)
Working hours：8:30-12:00 a.m. and 13:30-17:30 p.m. on working days